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All 147 Edinburgh hotels

Crowne Plaza Edinburgh - Royal Terrace

4.0 of 5 Hotel   |   18 Royal Terrace, Edinburgh EH7 5AQ, Scotland (Formerly Le Meridien Edinburgh) (Calton Hill)
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86%
Ranked #49 of 147 hotels in Edinburgh
A recent review
5 of 5 stars reviewed 2 days ago
alioaug Scotland
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116 people have reviewed this hotel

Traveler rating
    61
    39
    10
    4
    2
See reviews for
22
46
5
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Beautiful location in Edinburgh's New Town with a lovely open outlook. Very friendly and helpful staff: nothing is too much bother. We had lunch on two separate occasions and on both, the food was plentiful and tasty. A highly recommended hotel.

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

So I was at the plaza today and was warmly welcomed by the lovely lisa who happened to be on reception. I felt very welcome as well as the hotel being beautiful the service is fabulous. On a scale of 1 - amazeballs it's up there with the Flying monkeys from the wizard of oz

Was this review helpful? Yes
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this review

I was excited to be up there with the flying monkeys from Wizard of Oz! Thank you for your unique take on the hotel, and so pleased that you had such an amazing stay with us. Thank you for your lovely feedback, particularly about Lisa, which I will pass on with thanks! See you again soon. Kind Regards Lucja Leonard... More

Galashiels, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My Aunt and I had a lovely Easter themed afternoon tea on Easter Sunday. The food was amazing and the little special touches were well thought out. The weather was warm enough for a walk in the gardens, which are well worth a look. The service was excellent, nothing was too much bother. I would not hesitate to recommend this... More

Was this review helpful? Yes
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this review

Dear ScottJulieA Thank you for your wonderful review, I am so pleased that you had such a wonderful day, and great that you could get out and explore the gardens as well. It was a brilliant weekend for that! We hope to see you again soon. Kind Regards Lucja Leonard General Manager More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Pleasant hotel with comfortable beds and obliging staff. However there were a number of faults. For instance the safe was right at the top of the wardrobe and difficult to reach, and I'm over six foot tall. The standard bedroom was small but adequate, although a bit chilly as the thermostat wasn't working. Light bulbs not working and other small... More

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Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this review

Dear Mike Thank you for your feedback. It is a shame that you did not enjoy the hotel as you should have. I would love the opportunity to discuss this further with you if you have the time to drop me an email at general.manager@royalterracehotel.co.uk and I can give you a call. We do offer a full breakfast and have... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is beautifully decorated and very clean. Very relaxed feel and very helpful staff. No car park but on street meter parking is available which is free from 17.30 to 08.30. I was able to park directly in front of reception every time Highly recommended

Was this review helpful? Yes 2
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this review

Thank you for your wonderful comments, it is great to hear that you had a fantastic stay and that the team looked after you so well. See you next time. Kind Regards Lucja Leonard General Manager More

Edinburgh, Scotland
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A friend and I spent a lovely day and night at this superbly located hotel. On checking-in, we were greeted by two ladies who were in training, and it's obvious how high the standard is set, which was reflected in their service. We were also greeted by the duty manager, Chris Campbell, who set out to make sure our stay... More

Was this review helpful? Yes 2
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this review

Thank you for your wonderful comments, in particular regarding Chris, which I will be sure to pass on to him with thanks. I am also so pleased that it was noticeable that our team receive a high level of training, we aim to ensure that the team are 100% confident & happy in their jobs so they are able to... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We came to Edinburgh for my birthday and stayed two nights here. The staff were lovely and very helpful with advice about where to visit during our stay. The food was amazing and the Breakfast choice was first class. Our room was massive and well equipped, the bed was unbelievably comfy too. We will return the next time we go... More

Was this review helpful? Yes 1
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this review

Dear Mathew A belated happy birthday! Great to hear you had such a fantastic stay and we look forward to welcoming you back on your next visit to Edinburgh. Kind Regards Lucja Leonard General Manager More

Chenies, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Really quite disappointed. We came to the hotel for afternoon tea and to use spa facilities and had quite a few issues: - Key card I was given did not work so I couldn't get into spa area, a passing employee swiped me in on hers however failed to tell me I'd need another swipe to gain entry to the... More

Was this review helpful? Yes 1
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this review

Dear Bkay2013 Thank you for taking the time to leave your feedback, it is very disappointing to read that you did not have a great experience. I sincerely apologise for the inconveniences experienced during your visit, I can assure you that this is not our usual level of service as I am sure you will see from our other fantastic... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights to celebrate my Birthday and our 46th Wedding Anniversary. The Assistant Manager, knew this and we were greeted with cake and chocolates and a card to greet us in our lovely room! Thank you for arranging this Lucja - it was a delightful surprise! All the staff were friendly and helpful whilst being very professional at... More

Was this review helpful? Yes 1
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this review

Double congratulations! I am so pleased to read that your stay was everything you hoped for and that the team really looked after you. Hopefully we will see you again soon. Kind Regards Lucja Leonard General Manager More

Livingston, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked for afternoon tea at the hotel,Lovely welcome from staff, we went into swimming pool and steam sauna before going for our afternoon tea.What a delight with sandwiches little cakes scones with jam and cream and chocolates the waitress very cheerful and pleasent topping up teas or coffee.Lovely afternoon treat.Went outside to the terrace lovely gardens.15 mins walk from Edinburgh... More

Was this review helpful? Yes 1
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this review

Dear Kats37 Thank you for your lovely review, it is great to read that you enjoyed the afternoon tea and had the opportunity to explore our delightful gardens too. Kind Regards Lucja Leonard General Manager More

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Additional Information about Crowne Plaza Edinburgh - Royal Terrace

Also Known As:
Royal Terrace Edinburgh
Hotel Royal Terrace
Royal Terrace Hotel Edinburgh
Crowne Plaza Edinburgh - Royal Terrace Scotland
Address: 18 Royal Terrace, Edinburgh EH7 5AQ, Scotland (Formerly Le Meridien Edinburgh)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Calton Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Edinburgh
#63 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Edinburgh - Royal Terrace 4*
Official Description (provided by the hotel):
Located in Edinburgh’s city centre is the Crowne Plaza Edinburgh – Royal Terrace with stunning views towards the Firth of Forth. The hotel is part of an impressive terrace of prestigious Georgian townhouses with many of the original features.We have recently undergone a refurbishment of our property and rebranded as Crowne Plaza Edinburgh - Royal Terrace (previously known as Royal Terrace Hotel part of Prima Hotels) on the 15th August 2013. ... more   less 
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