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The Ballantrae Hotel

3.0 of 5 8 - 12 York Place, Edinburgh EH1 3HP , Scotland
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The Ballantrae Hotel
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The Ballantrae Hotel
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263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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London, England, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Maybe it's living in London and the frequency in which we stay in hotels, but this hotel was not good value for money. We stayed in a double room, and a fairer price would have been closer to £50 less per night. It's far too basic, with paint chippings and dust around the hotel which made the price we paid... More 

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morpeth
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here 16/17 December cannot fault the hotel or staff. Very near to centre and Christmas markets. Our room was a twin which was lovely and clean and warm. Bathroom was spotless and the shower was amazing. Would definitely recommend this hotel for a short break or on a shopping trip!!

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Pirnmill
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

This is a good location if you wish to be near the shops & main attractions. It is also very near to the bus station, and the trams stop nearby too. So, location-wise, it is hard to beat. The service was brisk and efficient too, no problems there. The drawback was the room itself, in the annexe at number 12.... More 

Was this review helpful? Yes 1
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for taking the time to write your review. We are glad that you enjoyed the location and service provided. We are sorry that you found the lighting to be poor, but we do have extra lamps available on request if have a different (no two rooms are exactly the same), and if you were to return to the... More 

Glasgow, United Kingdom
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

greeted with a warm welcome. Checked in and went up to room....Not suitable for anyone with mobility problems as no lift. Our room was massive with an even beautiful bathroom .Discovered later it was a family room, which could have slept five. Breakfast not included in the price so we paid the extra bit pricey @ £6.50 each morning but... More 

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Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you f or your review. We are glad that you were complimentary upgraded to our Family Suite, but are sorry to hear that there was an issue with the room and you had to change after the first night. The hotel has been recently refurbished and experienced a few minor problems, but these are now all fully resolved. We... More 

London, United Kingdom
Top Contributor
92 reviews 92 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from this lovely hotel which was in a great location.Shopping ,restaurants and historical sights are on your doorstep. We only stayed one night but were upgraded free of charge to the "honeymoon suite." It was a huge room with the most comfortable bed I have slept in a hotel for a long time.The decor was lovely with thick... More 

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Management360, Manager at The Ballantrae Hotel, responded to this review

Many thanks for you review. We are glad that you enjoyed your stay with us - if you are planning a trip again call us directly and we will see if we can arrange the Honeymoon Suite for you. However all our rooms have been recently renovated so we are sure that you would enjoy a stay in the other... More 

Carlisle, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Chose hotel as it has a private car park Arrived to be told car park full and it cost additional £15 to park in St James shopping centre car park. Duty manager very unhelpful and English was poor. Lots of european workers so service levels poor with hardly any communication such as welcome, room location, handy information, have a nice... More 

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Management360, Manager at The Ballantrae Hotel, responded to this review

Good afternoon Thank you for your review of your recent stay. We are sorry that we did not have parking available, but this is offered free of charge on a first come first basis. We are glad that you enjoyed the hotel and breakfast, and we hope to welcome you back to the hotel for a future visit. Kind regards,... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 1 night with my husband to see Wicked at the Playhouse theatre. First of all I was pleasantly surprised with the size of the room as I wasn't expecting much for the price, however it was very spacious. The decor was warm and tranquil with a very inviting king size bed and was spotlessly clean. Plenty... More 

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Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for taking the time for your review, and we are glad to hear that you will be staying with us again the next time you plan a trip to Edinburgh. Keep an eye on our website for further great offers! Kind regards, The Ballantrae Hotel Team More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for the night while shopping with my sister best £45 I've spent in a while, will be back very soon. Very comfortable clean and friendly. Can't comment on the breakfast as we were to comfortable to get up. .

Was this review helpful? Yes
Management360, Manager at The Ballantrae Hotel, responded to this review

Good afternoon Thank you for your review - we are glad you found the Ballantrae to be of excellent value. We hope to see you again in the near future. Kind regards, The Ballantrae Hotel Team More 

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 2 nights here with my Sister and enjoyed a trip to see Wicked at the Playhouse. The hotel was less than a 10 minute walk from the train station, and 5 minutes from Edinburgh Playhouse. The hotel was clean, and looked as if it had been recently decorated. Our room was a family room although only two of us... More 

Was this review helpful? Yes 1
Management360, Manager at The Ballantrae Hotel, responded to this review

Good afternoon Thank you for your review. We are sorry that you needed to move rooms while we resolved this issue, but are glad that you still enjoyed your stay and the breakfast we offer, and we hope to welcome you back to the hotel in the near future. Kind regards, The Ballantrae Hotel Team More 

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Best hotel in Edinburgh great location my husband and I stayed overnightn the monday24th November staff very friendly . room was very spacious and spotless clean .shower was great .would definitely stay again good price . hotel is opposite comedy club .great value in the club .ten comedians on every Monday cost us just a couple of quid to get... More 

Was this review helpful? Yes 1
Management360, Manager at The Ballantrae Hotel, responded to this review

Good afternoon We are glad that we are your favourite hotel in Edinburgh! And of course we look forward to welcoming you back in future. Call us directly to get the best rate possible. Kind regards, The Ballantrae Hotel More 

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Additional Information about The Ballantrae Hotel

Address: 8 - 12 York Place, Edinburgh EH1 3HP , Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > New Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Ballantrae Hotel 3*
Number of rooms: 31
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Also Known As:
Ballantrae Hotel Edinburgh
The Ballantrae Hotel Edinburgh, Scotland

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