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The Ballantrae Hotel

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8 - 12 York Place, Edinburgh EH1 3HP , Scotland
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The Ballantrae Hotel
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The Ballantrae Hotel
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312 reviews from our community

Traveler rating
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    50
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Basingstoke, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Although on business I had my bicycle with me and had cycling missions to execute. Noticed the RNLI sticker in the window which coincidently was my mission. It's a listed building and you can feel the history. Clean and tidy. Will go back soon.

Was this review helpful? Yes
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for your five star review! We are glad that you enjoyed your stay, and that you will stay with us again in the future. Be sure to check on our website at the top of the page for the best possible rates and exclusive deals. Kind regards, The Ballantrae Hotel More 

Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is in an excellent location, on the doorstep to the tram to the airport and the bus to the zoo. Within twenty minute walk of basically all main bars and places of interest so it was extremely easy to navigate and find our way back to the hotel itself. Negative points would be the fact the hotel is... More 

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Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for taking the time to write your review. As we are a listed building, we cannot get lifts installed, but staff are always willing to help with luggage when asked, and if a lower floor is requested in advance, we always do our best to facilitate our guests. We are sorry that your complimentary tea tray was not... More 

Tadworth
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we arrived we found that we were unable to park the car outside the hotel as there was a Bus lane there. After driving around for a while trying to find another entrance we had to ring the hotel for help. The lady told us to pass the hotel, turn left and then turn left again. This was fine... More 

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Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for taking the time to write your review on you recent stay. We are sorry that you found the staff unhelpful. This is a surprise as we often get praise from our guests in terms of the service and efforts provided by our front of house staff, but your comments will be passed on to the Reception Manager.... More 

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Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in The Ballantrae Hotel for two nights in February. The hotel is only a few minutes’ walk away from a tram stop, which can take you directly to the airport. The Hotel is about a 15minutes walk away from Prince Street and a 25minute walk away from The Castle. There are many pubs and café’s around the hotel.... More 

Was this review helpful? Yes 1
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for your review. We are glad that you enjoyed your room, and that we were able to arrange an early check in for you free of charge. Please accept our apologies for the issue with the window - this is now repaired. We hope to welcome you back to the Ballantrae in the near future. Kind regards, The... More 

Durham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Room ok clean enough but very dark not much light in. Pain to walk up so many flights of stairs especially with cases. No lifts! Hotel will benefit from this. Parking bad too limited spaces outside the hotel meaning about 4 cars at the most so if u can't get a space minimum cost about £15 per day. Some of... More 

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Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for taking the time to write your review. The hotel was recently fully refurbished, but as a listed building we are unable to install lifts, however we allocate rooms on the ground floor when requested, and staff are always happy to help with luggage. We do not offer a cooked breakfast, but we do offer a large selection... More 

County Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location of the hotel was great, as we could walk within 20 minutes to 90% of the places we wanted to visit. Tramline right outside which takes you directly to airport. Room was good, clean and with a great view. On the downside, the cleaners in the morning were very loud right outside our room, obviously cleaning room beside us.... More 

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Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for your review. As a listed building, we are unable to install lifts, but we do have rooms located on lower floors for guests who request these. If you are to stay with us again, please contact us to book directly and we will offer you the best rates and make sure that your requests are met. Kind... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 13, 2015

We booked this hotel at the extreme last minute because of travel difficulties. We weren't certain what to expect based on the price but couldn't believe it when we did check in. The front desk staff were super friendly and offered to help us get down to our room. The only issue really is the lack of a lift. This... More 

Was this review helpful? Yes 1
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for you review. We are glad that you enjoyed your stay, and that you will book to stay with us again in the future. Be sure to check for the best rates and exclusive offers on our website. We look forward to welcoming you back to the Ballantrae in the future. Kind regards, The Ballantrae Hotel Team More 

Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 12, 2015

We stayed in the Ballantrae in January 2015 & could not fault our stay. Our room was beautifully decorated & very comfortable. The staff were excellent & very attentive. I would highly recommend staying here. Thank you to all the staff for making our stay faultless

Was this review helpful? Yes 1
Management360, Manager at The Ballantrae Hotel, responded to this review

Many thanks for your five star review. We are glad that you found the staff helpful, and that your stay at the Ballantrae was "faultless". Please check out our exclusive offers on our website if you were to visit us again. The best possible rates are also available here! Kind regards, The Ballantrae Hotel Team More 

Warwick, United Kingdom
1 review
3 of 5 stars Reviewed April 7, 2015

The hotel is in a very central location for all the of Edinburgh city centre tourist attractions and is helpfully at the end of the tram line from the airport. I could not recommend the hotel highly enough, if someone is purely looking for a central location from which to explore the city. With regard to the hotel itself, it... More 

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Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for taking the time to review you recent stay at the Ballantrae. We are sorry that there was an issue with your television set, and that there was a delay in getting this repaired. This has been brought to the attention of the Maintenance Team. As we are based in the heart of Edinburgh city centre, some noise... More 

yorkshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 5, 2015

Just returned from a short break here. Friendly service, clean large room with everything you need, we had a great view, great central location. Would recommend to anyone. Car park was a little tricky to find but we rang the hotel and he stayed on the phone to guide us.

Was this review helpful? Yes
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you very much for your review. We are so glad that you enjoyed your stay with us, and we hope to welcome you back to us again. Kind regards, The Ballantrae Hotel Team More 

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Lying where grandiose New Town townhouses give way to malls and utilitarian housing, Broughton and Calton have long been transitional neighborhoods with a mixed identity. It’s here that Edinburgh’s gay village found a home in the 1980s. But gay culture is anything but overt along bustling epicenter Broughton Street; even if polished pubs, hip bistros, smart delis and art galleries all speak of affluent good taste. The top of Leith Walk is more ragged. This major thoroughfare boasts a famously gritty gay club, as well as a strip of good Indian restaurants. Regal Georgian and Victorian townhouses preside over largely deserted streets in Calton, where only the occasional restaurant or hotel brings much life. Even so, a steady trickle of idlers and picnickers pass by to climb Calton Hill for its wide-open lawns, wonderful city views, and curious monuments – an Athenian-style temple among them.
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