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All 147 Edinburgh hotels

The Ballantrae Hotel

3.0 of 5 Hotel   |   8 - 12 York Place, Edinburgh EH1 3HP , Scotland (New Town)
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41%
Ranked #134 of 147 hotels in Edinburgh
A recent review
5 of 5 stars reviewed 2 days ago
Derek R Amsterdam, The Netherlands
  • Overview
  • Reviews (220)
  • Photos (56)
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  • Room tips (48)
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220 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Amsterdam, The Netherlands
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had two separate nights at this hotel at the start and end of a road trip around the Highlands, and it was excellent. Rooms were spacious and very clean, and also modern - great free toiletries too! Rooms at the back of the hotel, on the upper floors, have fantastic views over New Town to the Forth Estuary. We booked... More

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Milngavie, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived at The Ballantrae for a 2 night stay. Hotel was lovely, & spotlessly clean. Room and bathroom were immaculate, and also very modern. We were lucky enough to get a parking space in the hotel's car park. My one and only negative comment was our room was at the back of the hotel, at the car park - this... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived with trepidation following reading negative reviews and the hotel score in general. Very pleasantly surprised room 107 was extremely well appointed, very clean and delivered everything you would want in a major city hotel. The view across the Firth of Forth was beautiful from our room. The continental breakfast was excellent and the staff could not be more accommodating... More

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Management360, Manager at The Ballantrae Hotel, responded to this review

Many thanks for you review. We are glad that you enjoyed your stay with us, and we hope to see you back in the hotel in the future. Kind regards, The Ballantrae Hotel Team More

Sydney Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is only ten minutes walk from the heart of the city and thus ideal for tourist visitors such as ourselves. The hotel is formed from two buildings in a terrace the two halves being separated by an office. It seems to be a conversion as the building seems fairly old and the ceilings very high for the room... More

Was this review helpful? Yes 2
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for your review. We are glad that you enjoyed your room, and found our staff helpful. We are sorry that the breakfast room was busy when you arrived - there are times when a lot of guests arrive for breakfast at the same time. The bar at the Ballantrae is open to residents 24 hours a day.Although we... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 6, 2014

Stayed at this hotel for a business trip to Edinburgh. Lovely staff, lovely hotel, amazing room and good breakfast. room was 70.00 approx and was amazing! look newly decorated and full of really nice quality furnishings inc bedding, bathroom accessories and a 40 inch plasma. ill use this place EVERY time i visit Edinburgh.

Was this review helpful? Yes 2
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for taking the time to write a review. We are very happy that you enjoyed your stay with us, and would be delighted to have you stay again. We often offer special deals on our website - keep on eye on this for when you have a future date in mind. Kind regards, the Ballantrae Hotel Team More

Wilmington, Delaware
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2014

My review is in the context of a Guest House, this is certainly NOT a 4 star hotel. It is a 3 star hotel with a 5 star location. York Street is busy but doesn't have tourist traffic. If you stay toward the back of the hotel, it is very quiet. The rooms are clean, bathrooms newly renovated, and the... More

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Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay with us, but please note we list ourselves as a 3 star hotel, not a four star. We do have rooms located on the ground floor and higher, as well as rooms in the basement level. If you were to stay with us again, and would prefer one... More

Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 15, 2014

I'm the normal British guy, don't complain too much and accept what is given to me. This place however was just dreadful. Reception staff on our arrival were half bothered about us being there and borderline rude, whilst checking in we saw the bed sheets from the rooms being thrown down the stairs to be washed, the most unorthodox way... More

Was this review helpful? Yes 1
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for your review. Since you stayed with us last November, the whole hotel has under gone a complete refurbishment, including all bedrooms and pubic areas. Please log onto our website to check out the various photographs. We are sorry that you did not enjoy your stay with us six months ago, but we are sure that if you... More

Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2014 via mobile

Really central to city centre. Was worried with price it was going to be basic but Beautiful room, very warm great after a rainy day. Great friendly staff offering to make you a cup of tea as we'd got soaked prior to check in. Thought breakfast would be basic but good selection and didn't leave hungry!!!!! Fantastic place and would... More

Was this review helpful? Yes 2
Management360, Manager at The Ballantrae Hotel, responded to this review

Many thanks for your review. We hope to welcome you back to the hotel again - hopefully with better Scottish weather! Kind regards, The Ballantrae Hotel Team More

Exeter, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 30, 2014

I stayed in this hotel last Tuesday 15th April. I made a complaint to the manager regarding my shower not working yet I have not received a reply which is extremely rude and simply unacceptable. To reiterate my complaint: Firstly I would like to suggest the hotel work on their customer service level. When a girl arrives with 2 heavy... More

Was this review helpful? Yes 1
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for taking the time to write your review. We are sorry to hear that you had some issues during your recent stay with us. All guests should be offered assistance with their luggage on check in and departure. We are sorry that this was not the case when you checked in. All the reception team have been briefed... More

Lafayette, Louisiana
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 27, 2014

We stayed here for 3 nights, and found this to be a good location for our family of 4. The room was spacious, clean, and nice. The location is good, with an easy walk to shopping and the Castle. This is not a hotel with a large lobby, restaurant, etc., but the staff were very friendly and attentive. We found... More

Was this review helpful? Yes
Management360, Manager at The Ballantrae Hotel, responded to this review

Good morning. Thank you for your review. We are glad that you and your family enjoyed your stay with us, and hope you will stay with us again in the near future. Regards, The Ballantrae Hotel Management More

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Additional Information about The Ballantrae Hotel

Address: 8 - 12 York Place, Edinburgh EH1 3HP , Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > New Town
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Ballantrae Hotel 3*
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Also Known As:
Ballantrae Hotel Edinburgh
The Ballantrae Hotel Edinburgh, Scotland

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Amenities

Bar / Lounge Free Breakfast Kitchenette Wheelchair access Airport Transportation
Hotel Class
Number of rooms
31

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