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Holiday Inn Edinburgh

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132 Corstorphine Rd, Edinburgh EH12 6UA, Scotland
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Holiday Inn Edinburgh
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Holiday Inn Edinburgh
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1,304 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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Wallsend, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

arrived at hotel late on Wednesday evening ordered room service,my girlfriend ordered the Aberdeen Angus burger which did not arrive thoroughly cooked it was medium rare! My girlfriend didn't want me to complain as it was her birthday and didn't want to make a fuss,As it happens she orders her steak medium rare,so I told her it was safe for... More 

Was this review helpful? Yes
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to highlight areas in need of improvement within the Hotel. I am pleased that overall you enjoyed your experience and that our Teams were friendly and professional and I will be sure to pass on your fantastic feedback to Said. I will be sharing the areas you have highlighted with our Food and Beverage... More 

Belfast, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

this hotel was very easy to get to from the air port bus no 35 or express 100 hotel has good rooms food is good bar is good staff were very good dawn was the best the pool is good hot tub and suana all good very easy getting into town bus stop just out side hotel bus no well... More 

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Chester, United Kingdom
Top Contributor
69 reviews 69 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for one night. Chose it for it's proximity to the zoo and also to break up the drive from the Highlands at the end of a weeks holiday. Have absolutely no negative comments about this hotel. We were warmly welcomed, the room was clean, warm and well equipped with everything we could possibly need. The bed and pillows... More 

Was this review helpful? Yes
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to write such a lovely review on your recent stay with us. I am delighted to read that your experience was first class and you thoroughly enjoyed the facilities within the Hotel and the attentiveness of the staff. I will ensure that your lovely comments are passed in to our Teams to make them... More 

bluefeather2
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Much better than expected , room at the back is queiter but those at the front have good views. Pool available but not very large. Watch out for prices, we did well but these vary day to day . Very good bus from outside to City centre, Zoo next door. WiFi you have to sign up to group we declined,... More 

Was this review helpful? Yes
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your recent experience at Holiday Inn Edinburgh. I am delighted that your stay exceeded your expectations and you enjoyed the facilities and location of the Hotel. We look forward to welcoming you back for future stays. Kind Regards Claire Claire.borthwick@ihg.com More 

Reading, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

I was really disappointed with this hotel. It's literally right next door to the zoo which was handy but everything else in Edinburgh was difficult to get to. The heating system didn't work properly, the rooms were old and shabby and hadn't been properly cleaned. The bathroom was grimy and small. There was a pubic hair on the pillow when... More 

Was this review helpful? Yes
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to give us your feedback on your recent stay. I am most disappointed to read that your experience was far from the standards we aim to provide our Guests and I would like to investigate your feedback further. I would be grateful if you could email me directly further information in regards to your... More 

Budleigh Salterton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Great location for a trip to the Zoo a two minute stroll. Good location for Murrayfield stadium too. Arriving at Edinburgh airport? take the route 100 city link bus, arriving at city centre station? take the route 100 airport bus, so very simple. The stop for the zoo is pre announced on this clean and frequent (every 10 mins) bus.... More 

Was this review helpful? Yes
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your experience at the Holiday Inn Edinburgh. I am pleased to read your helpful review with many great tips that I am sure future travellers will find useful. It is lovely to read that you enjoyed your stay and we look forward to welcoming you back again in the future. Kind Regards... More 

newcastle/gateshead
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My daughter and I stayed here from Monday 23rd to 25th of March 2015, From the word go we were so very well looked after, friendly and attentive staff, who couldn't do enough for us. The room was clean and comfortable. We were overlooking the zoo car park with a fantastic view of the monkey enclosure, Sanpans oriental restaurant 100... More 

Was this review helpful? Yes
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to write such a fantastic review on your recent experience with us. I am thrilled that you and your Daughter had such an enjoyable experience and all the facilities from Sampans Oriental Restaurant to attentiveness of our staff made a great stay. We are delighted that you have returned to stay with us again... More 

Perth, Australia
Top Contributor
93 reviews 93 reviews
38 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Easy location, short bus ride from central Edinburgh to the hotel, right next to Edinburgh zoo. The rooms are standard hotel rooms, nothing outstanding but clean warm and comfortable. The breakfast buffet is a good spread.

Was this review helpful? Yes
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your experience with us. I am pleased to read that you have a comfortable stay with an enjoyable breakfast with the hotel being well located for your visit to Edinburgh. Kind Regards Claire Claire.borthwick@ihg.com More 

Glasgow
Top Contributor
51 reviews 51 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Holiday Inn in Edinburgh for a night with my husband and daughter in March 2015. We chose to stay here because of the proximity to the zoo and had a really good experience, so I'm quite surprised to read some of the negative reviews that have been posted recently. I found the staff we dealt with... More 

Was this review helpful? Yes
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your recent stay with us at Holiday Inn Edinburgh. I am really pleased to read that after choosing to stay with us your expectations were exceeded and you had a fantastic Family stay whilst visiting the Zoo. I am must apologise that you were disturbed by the Fire Alarm and I thank... More 

Belfast, Northern Ireland, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Hotel for the Scotland/ Ireland Rugby match, The Hotl is tired and needs a major upgrade. The Staff are the strong point of the Hotel but you can't make a silk purse out of a pigs ear. This hotel should be a jewel in their crown but it's obvious it's only useful money is lifted during theRugby... More 

Was this review helpful? Yes
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your stay with us during the recent Ruby match at Murrayfield. I am dissapointed that your experience was distinctly average however I am pleased that our Customer Service was excellent. Upgrading our product is a continual focus within our operation however I apologise that during your stay you were dissapointed. Kind Regards... More 

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