Hotel reception quite nice and well set out. Reception staff good. Room clean and tidy but dated, in need of a refit. Breakfast was okay
- Edinburgh Holiday Inn

Hotel reception quite nice and well set out. Reception staff good. Room clean and tidy but dated, in need of a refit. Breakfast was okay
We ended up in this hotel via secret hotel @ Late Rooms. We paid £150 for 2 nights without breakfast and were offered breakfast for £9.95 each per day which we took. The hotel is massive, corridors that go on for ever and full of coach tour tourists. The room was small but had everything in it that you needed,...
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Delighted you found our staff to be so friendly and professional. Thank you for taking the time to review us.
regards,
Sarah Williamson
Front Office Manager
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Beware any websites that suggest that this is somehow near Edinburgh Airport. This is an incredibly practical, family-oriented hotel but it is 20 minutes by the Shuttle bus 100 (which you pay for) to the airport. The shuttle bus stops directly outside the hotel.
The great good fortune of this hotel is that is is right next door (50 yards)...
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Thank you for taking the time to review Holiday Inn Edinburgh. All comments are appreciated.
regards,
Sarah Williamson
Front Office Manager
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Excellent value for families , great breakfasts, can't go wrong, I have two teenagers, who stuffed their faces, a small queue but only to be expected, right next door to zoo and didn't have to pay the £4 to park the car that the zoo charges either, & a free newspaper of your choice, four of us in a room,...
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Thank you for such a positive review. We hope to see you again soon.
regards,
Sarah Williamson
Front Office Manager
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Make no mistake, this is hotel accommodation on an industrial scale. Don't go here if you want something with character. The building is a vast concrete monstrosity, like a communist era office block. Breakfast involves a stampede with hordes of tour groups queuing for the buffet bar. The restaurants are distinctly average and if you're planning visiting the city, it...
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I am glad you found us to be value for money, comfortable and in a good location. Thank you for choosing Holiday Inn Edinburgh.
regards,
Sarah Williamson
Front Office Manager
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The hotel was OK but the chinease restraunt was poor the food was not authentic too expensive you could eat cheaper in london and better quality food.service was not up to what we expected.will recomend the hotel not the restraunt.
All comments are appreciated. Whether good or bad, your feedback helps us to continually improves the services we offer.
regards,
Sarah Williamson
Front Office Manager
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We stayed here for a cheap night away whilst we were in Edinburgh for a wedding. Booked through lastminute.com so got a good deal on room only with free parking. The room was fine nit the biggest but adequate. The bathroom was fairly small and the usual stained/mildew around the bath seal and some tile grout but not the worst...
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Thank you for taking the time to review Holiday Inn Edinburgh . I am glad you found us to be value for money and in a good location.
regards,
Sarah Williamson
Front Office Manager
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booked this as the reviews seemed good and was going to visit the pandas at edinburgh zoo and this is right next door to the zoo. We booked a no smoking room (thought all hotels were now no smoking) on entering the room it was obvious that someone had been smoking and the room was really smelly especially the bathroom!!...
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It is always constructive to receive feedback and we appreciate you sharing your comments. I am sorry you have been inconvenienced on this occassion.
regards,
Sarah Williamson
Front Office Manager
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Nothing to say, which is a good thing. Good value hotel with clean comfortable rooms with decor of a recent standard. Did not use any other facilities.
Thank you for taking the time to review Holiday Inn Edinburgh. We hope to see you again.
regards,
Sarah Williamson
Front Office Manager
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I have just returned from a two night stay here. We stayed on 3rd floor king size room ( which appeared to be two single bases and a king mattress.) Double sofa bed for kids had stains on the upper cushions. Tv in room with free tea and coffee. No minibar though! Room is large but bathroom could do with...
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Thank you for such a comprehensive review. All comments, good or bad are used to monitor and improve our service.
I will ensure your comments are passed onto the relevant Heads of Department for investigation and action.
Again, I thank you for taking the time to review the hotel.
regards,
Sarah Williamson
Front Office Manager
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