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Staycity Serviced Apartments West End

Certificate of Excellence
11 Brandfield Street, Edinburgh EH3 8AS, Scotland (Formerly West End Apartments by stayEdinburgh)
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1 room 1 adult
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Staycity Serviced Apartments West End
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921 Reviews from our TripAdvisor Community

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Lesmurdie, Australia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed today NEW

A modern, comfortable place to stay, convenient to the city centre. The staff are excellent: very helpful and friendly. Only a few little things: kitchen was adequately but minimally equipped (no coffee maker or plunger, not even enough dishes to use the dishwasher); curtains in bedroom didn't sufficiently block light at night. Nice to have a washing machine.

Helpful?
Thank Dawn D
Inverness, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

My second visit and staff went out of their way to make the experience great. A great way to relax with family, it's like having your own second home in the city. Two times staff have given upgrades on our apartment which was a pleasant surprise. I will use Staycity again and would not hesitate to reccommend to others.

Helpful?
Thank Jim M
stayCity_apts, Front Office Manager at Staycity Serviced Apartments West End, responded to this review

Dear Jim M, Thank you for your most kind endorsement of our property. It is wonderful to hear that you have had such a pleasant experience in our apartments. We will be delighted to welcome you back in the future. Kind Regards Jamie Trousdale More 

County Durham, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

6 of us stayed for 2 nights, and I must say this is a perfect self catering idea. Every item you may need was included in this fully serviced apartment. The staff were very friendly and helpful and the apartment was spotless. The area us only a 10 minute walk into town and the bus stop was just round the... More 

Helpful?
Thank Jacqui H
stayCity_apts, Front Office Manager at Staycity Serviced Apartments West End, responded to this review

Dear Jacqui H, Thank you for taking the time to provide us with feedback from your recent trip. I'm thrilled to hear that you have left with such fond memories of our property. I'll be sure to pass on your kind comments to all of the team. We hope to have the pleasure of welcoming you back in the future.... More 

Leeds, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My partner and I Stayed in the apartments this weekend, the apartment was very big, the heated floor was a very useful luxury especially with the crazy weather outside. 10 minute walk down onto Grassmarket, the bars, restaurants & Edinburgh Castle. We were a little worried being on the ground floor facing onto the street but with it being tucked... More 

Helpful?
Thank Chris15Leeds
stayCity_apts, Front Office Manager at Staycity Serviced Apartments West End, responded to this review

Dear Chris, Thank you for your most generous comments. It truly does make our day to hear such positive feedback and I know that Cara in particular will be delighted to read this review. We are extremely fortunate to hold such a residential and calming setting in the very centre of Edinburgh. I only hope that you managed to see... More 

Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room we had (open plan 4 person with sliding door) was smaller than the photos suggested. However this did not spoil our stay. The lobby/hall is spacious and the bathroom was excellent - large and modern. The room was always warm and plenty of light comes in from the large windows. The kitchen has everything you need, although we... More 

Helpful?
Thank Louise K
stayCity_apts, Front Office Manager at Staycity Serviced Apartments West End, responded to this review

Dear Louise, Thank you for taking the time to share such a kind review on Tripadvisor. Firstly, I would like to say thank you to Cara for arranging the safe return of your lost property. I know that she will be delighted to hear that she has surpassed expectation and I will definitely pass on your appreciation to her. It... More 

Durham, United Kingdom
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

A really nice weekends stay in these smart well equipped appartments, we had a one bedroom studio room on the front 3rd floor which was spacious and reasonably priced i belive as it was booked by my son's as a xmas present for a 2 night stay. Helpfull check in staff well appointed buildings and only a 15 minute walk... More 

Helpful?
Thank toniarob
stayCity_apts, Front Office Manager at Staycity Serviced Apartments West End, responded to this review

Dear Tonia, Thank you ever so much for sharing your recent experiences. I'm delighted to hear that you have enjoyed your ever so generous gift! It seems to have been an action packed weekend - which is fantastic. There is so much going on in the city and it is impossible to do everything in one weekend. Hopefully we were... More 

London, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Was really happy with these apartments. Booked a surprise trip to Edinburgh for family - was upgraded to a bigger room on arrival and other than being fairly warm inside, had great views and lots of space. Within easy walking distance of everything you need from sites to shops.

Helpful?
Thank 8r0nwyn
stayCity_apts, Front Office Manager at Staycity Serviced Apartments West End, responded to this review

Dear Bronwyn, Thank you for sharing such a glowing report of from your recent stay with us in Edinburgh. I'm glad to hear that you enjoyed the extra space that our apartments provide. It sounds like you have had a fantastic time in the city. Hopefully our team were able to provide a few suggestions of the very best places... More 

Great Harwood, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for three nights in an apartment. Excellent facilities, secure car park and helpful staff. Reception is staffed 24 hrs. Apartments close to Haymarket and only 15 minutes walk to the city centre. We visited the Royal Yacht on the Sunday and this was superb - well worth the trip to Leigh.

Helpful?
Thank Simon C
stayCity_apts, Front Office Manager at Staycity Serviced Apartments West End, responded to this review

Dear Simon C, Thank you for sharing your experience with the Tripadvisor community. I'm happy to see that our front office team have surpassed expectation. We pride ourselves on delivering the very best customer care and it means the world to have this recognised. I will be sure to relay your kind comments to everyone involved today. We look forward... More 

Clovis, New Mexico
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My family and I chose this hotel as it seemed like it would be a more spacious option. The check in was great and I can't say enough great things about both girls who checked us in! Great and welcoming. At first glance the apartment looked good, but as the days went on, things started falling apart. The mattress is... More 

Helpful?
1 Thank jennsastar
stayCity_apts, Front Office Manager at Staycity Serviced Apartments West End, responded to this review

Dear Jennsastar, Thank you for taking time to share your valuable feedback. It's fantastic to hear such positive comments about our reception team. I know that everyone will be delighted to know that that they have added to your experience. I'm sorry that you did not find the mattress to be comfortable on this occasion. We are a fairly new... More 

Bridgend, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

The facilities were second to none and immaculate. It was a quiet location and yet a short walk to the city centre. The 24 hour reception was invaluable due to our flight times. The staff were very friendly and helpful. It was a big benefit to have an early check in available.

Helpful?
Thank Eddie_R651
stayCity_apts, Front Office Manager at Staycity Serviced Apartments West End, responded to this review

Dear Eddie, Thank you for sharing such a charming review of our property. It is wonderful to hear such positive comments in regards to both our product and service. I know the team will be thrilled to read this. We look forward to welcoming you back again soon. Kind Regards Jamie Trousdale More 

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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