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Ballantrae West End Hotel

6 Grosvenor Crescent, Edinburgh EH12 5EP, Scotland (Formerly Afton Town House Hotel)
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1 room 1 guest
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Ballantrae West End Hotel
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
5 reviews
1 of 5 stars Reviewed 2 days ago NEW

Visiting with friend for Edinburgh festival for 3 nights in a twin room at £560. There was no under sheet on one of the beds and no valances. One bed squeaked so much my friend had to put mattress on the floor. The shower and TV did not work at all. Ripped curtains with piece of bare wood at top.... More 

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London, United Kingdom
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Awful hotel, in fact, one of the worse I've booked for a long while. Fully dissatisfied as a customer. Upon checking in we were shown to a basement room. The room access door to the garden was not locked and the outside area was littered with broken glass and objects. Very run down and not quite as described on the... More 

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Travelers are raving about these Edinburgh hotels

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived at this hotel tonight and the pictures online do not match at all. We were placed in a basement room, not mentioned when booked. Arriving into the room was shocked to find a bed that was uncomfortable, the matress needs replacing. As soon as lay in bed you could feel every spring and also the board underneath. Also when... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Otel is secold degree historical places so no elevator vb.Like outher many otels.i Was very tired because i am not Herkul for carrying baggage. İn edinburg every hotel are closer Centrum.you can walk every where.if you want to eat something you should go second street. (Paralel princes street)

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Lanark, United Kingdom
Level Contributor
2 reviews
1 of 5 stars Reviewed July 23, 2015

Standards terrible, staff changed my room without asking me, no option to change back as they were "fully booked". Bathroom dirty, staff pleasant but inept, smell of sewage on stairs to below ground level room. Made my complanits known at the time and since via email, no compensation or suitable apology offered. Just, stay away if you can.

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Paisley, Scotland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2015

Just returned from this hotel and poor hardly covers it. We let management know of the shower problem in Room 2 on leaving (I can see others have done the same) apparently the maintenance man was due the following day - I would think this is a bogus maintenance man so avoid all top floor rooms, if indeed you are... More 

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WALES
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed July 16, 2015

Relatively we'll travelled as a couple I think this is the most underinvested hotel we have ever stayed in. Needs a full clean Needs fully updating Breakfast is very poor ,coffee dreadful Stairs too many , no porter , no lift. Just what you need to lug a suitcase up 33steps to your room and that was 2nd floor god... More 

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Hove
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 12, 2015

I stayed at the Ballantrae with 5 other friends and we shared three rooms on the top floor. The showers were very unsatisfactory as the water would either turn cold or stop half way through having a shower. The rooms were not very clean and the curtain in one of the rooms wasn't even hooked on properly. It was obvious... More 

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1 review
1 of 5 stars Reviewed June 4, 2015

I don ' think the price matches the room. The ground is severally noise and our view through the window is just a pile of rubbish. I think the manager should be more aware. Certanly there will be avaible rooms during the week for change. I payed all my days after. Fast a crime. Don't use Ballantrea at the West... More 

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Glasgow, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 15, 2015

Very comfortable hotel. Was able to leave my overnight bag at the hotel until check in time. Central to my needs in Edinburgh. Room was clean and was a good size. Staff were very helpful too. Will most definitely use again.

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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