My friend and I stayed for one night to have girly shopping champagne break from the family. I booked on late rooms and got a free room upgrade and breakfast. Room was not huge but the glass of Prosecco on arrival helped!! Immaculately clean and well decorated room. Reception staff a bit slow but helpful. Lovely big reception area, well... More

The surroundings are outstanding and the location would be hard to beat but we were really disappointed with the service. From queueing to check in (never a good start) to having to play hunt the doorman to retrieve our luggage at the end it was frustrating in the extreme. The room was very comfortable but I was annoyed to only... More

We decided last minute to have an overnight stay in Edinburgh. On on arrival the receptionist was very helpful. The room was a good size and the double bed very large and comfortable. The facilities in the room were very good. Reception staff on departing were very helpful and we were able to leave our suitcase all day whilst we... More

Great room nice friendly staff couldnt fault it will definitely be staying there again

Stayed here for one night for Edinburgh marathon weekend. Hotel was excellent. Greeted with a glass of prosecco whilst waiting at check in. Service was very good. Room spotless and a good size. Location superb couldn't fault this place.

My husband and I stayed here in September 2010. The location is excellent. Our room was a bit small, but manageable. It was clean and the bed was VERY comfortable. We had a lovely view from our room and enjoyed the breakfast. Would recommend.

A bustling hotel serving both tourists and business meetings. The staff was pleasant and thorough. Nicely furnished rooms although it looked like the carpets could stand a cleaning. Nice breakfast and pleasant bar. The location is wonderful.

Stayed for 2 nights for a friend's wedding. The room was tastefully furnished with Scottish touch here and there. My room was right next to the clock of a church next to the hotel and it rang every 15 minutes so I really didn't need a clock in the room. My room was quite close from the lifts but my... More

Terrible cleanliness, only paralleled by awful service. Booked overnight stay 19/5/12 as part of a spa weekend getaway. Checked in late afternoon, Room 250. Immediately noticed horrible urine smell. Returned to check in & asked for new room. Told all rooms booked, but would get room re-serviced. Spent evening out & returned to air-freshened room. Awoke in morning to overpowering... More