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All 144 Edinburgh hotels

Holiday Inn Edinburgh City - West

3.0 of 5 Hotel   |   107 Queensferry Road | Midlothian, Edinburgh EH4 3HL, Scotland
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Ranked #90 of 144 Hotels in Edinburgh
A recent review
5 of 5 stars reviewed yesterday
scoop_78044 Fleetwood, United Kingdom
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469 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fleetwood, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

I spent a month looking for a hotel in the Edinburgh area during school holidays. When I came across an offer on superbreak I took a gamble. I was pleasantly suprised, as the hotel was on the outskirts as I was unsure about Transport links, for those looking for a trip and don't want to pay city centre parking, this... More 

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Aberdeen, United Kingdom
Top Contributor
278 reviews 278 reviews
63 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Recently spent three nights here & had a room on the sixth floor, which afforded great views of the surrounding area, but unfortunately the window seal was damaged, resulting in a significant draft in the room. The restaurant staff were helpful & efficient, but the person on bar duties didn't know how to make a dry Martini, surprising in a... More 

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Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear MLW28, Thank you for taking the time to share your experience of your recent stay with us. I am pleased to read that you liked the view over the city however I am disappointed to learn that you had a significant draft in your room. Thank you once again for your comments this will be used in a constructive... More 

Scunthorpe, United Kingdom
Top Contributor
104 reviews 104 reviews
44 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Two years ago this hotel won my personal Holiday Inn of the year award 2012, mainly due to the reception and the general quality of service, so we had high expectations when we arrived for a weekend in Edinburgh for some shopping and to meet some relatives. First impressions were not good, and after some time we were allocated a... More 

Was this review helpful? Yes
Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Magickpyggie, Thank you for staying with us and for leaving a review of our property. I was pleased to know that our hotel won your personal Holiday Inn of the year award back in 2012 and I remember our conversation in the reception area. I am very sorry to hear that you were disappointed with our service on this... More 

Dundee, United Kingdom
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a weekend, on a trip to the Rugby @ Murrayfield. Hotel good, good service in bar / restaurant with decent food at decent prices. Great location - as Murrayfield only a 20min walk away (over a big hill!!!) Short taxi ride into town (less than £10 for the 4 of us) - so prices match that of... More 

Was this review helpful? Yes 1
Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Dawn_MacD, Thank you for taking the time to share your experience of your recent stay with us. I am delighted to read that you liked the hotel and the service in the bar/restaurant however I am disappointed to learn that you found the breakfast pricey. I hope you had a great time in Edinburgh and you will be back... More 

Aberdeen, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here last weekend, 21st and 22nd November. Was visiting Edinburgh for Christmas shopping and the markets. Hotel very clean with excellent facilities, friendly and helpful staff, (thanks Carmen and all other staff on duty). Our break included breakfast which was excellent and we had an evening meal the first night and bar food on the second night, both good.... More 

Was this review helpful? Yes
Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Gill I, thank you for this fantastic five star review on TripAdvisor. I am pleased to read that you found the hotel very clean and I will pass your comments on to Carmen and the other team members. I hope to be able to welcome you to Holiday Inn Edinburgh City West in the future. Kind Regards More 

Billingham, United Kingdom
Top Contributor
52 reviews 52 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here November 22nd. Hotel was great, staff were friendly and was a very short bus ride into the city centre (number 41/43 straigh accross the road), would stay again when next visiting Edinburgh.

Was this review helpful? Yes
Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Ruby80, Many thanks for taking the time to leave us a feedback. I am pleased to read that you found the hotel great and the staff friendly and I appreciate your comments on the location. We look forward to your next visit. Kind Regards More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel should be proud of its staff, Shadhank and Lee were both so kind, we arrived late at night after being unable to stay at another hotel in the city as it was so disgusting! Shadhank was on duty and made us so welcome, he couldn't do enough for us. In the morning we met Lee who continued with... More 

Was this review helpful? Yes
Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Ssnewrs, Thank you for this fantastic five star review on TripAdvisor. I am proud to read that you found our staff amazing and I will pass your comments on to Lee and Shubhank. I am pleased to read that you would recommend the hotel to anyone and I hope to be able to welcome you to Holiday Inn Edinburgh... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Cant comment on hotel as we were moved to a different hotel as the hotel had double booked. The move was organised for us seamlessly and the hotel was fantastic. Waldorf is a beautiful hotel in a prime location!

Was this review helpful? Yes 1
Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Neal M, Thank you for taking the time to leave us a feedback. I apologies about the inconveniences regarding your booking but I am pleased to read that your move was seamlessly. I hope you had a great time in the city and you will be back again soon. Best Regards More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Great holiday inn resort. Well worth becoming a member of the rewards scheme which gives you a few nice perks such as free WiFi. Rooms were very spacious and clean although being very critical they could be seen as a little tired in some areas. This is more than made up for by the proximity to town and the fantastic... More 

Was this review helpful? Yes
Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Phil A, Thank you for taking the time to share your experience of your recent stay with us. I am delighted to hear that you found your rooms very spacious and clean and that you liked the view over Edinburgh. I will pass your comments on to Lee and I hope to be able to welcome you to Holiday... More 

Leeds, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 13, 2014

I was a little skeptical about staying here after the comments from previous visitors, however they must have had an overhaul of the staff as the welcome on reception was excellent and service in the restaurant was great with the staff being very friendly and helpful. Dinner menu in restaurant is really good with a great choice of food. Breakfast... More 

Was this review helpful? Yes
Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Harpey, Thank you for taking the time to share your experience of your recent stay with us. I am pleased to read that you had an excellent welcome at the reception and that you found the service in the restaurant great. However I am disappointed to learn that you were not fully satisfied with your rooms. Thank you once... More 

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Additional Information about Holiday Inn Edinburgh City - West

Address: 107 Queensferry Road | Midlothian, Edinburgh EH4 3HL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Edinburgh City - West 3*
Number of rooms: 101
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Also Known As:
Holiday Inn Edinburgh City - West Hotel Edinburgh
Edinburgh Holiday Inn
Holiday Inn Edinburgh City - West Scotland
Hotel Style:
#20 Business Hotel in Edinburgh
#57 Family Hotel in Edinburgh

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