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All 147 Edinburgh hotels

Holiday Inn Edinburgh City - West

3.0 of 5 Hotel   |   107 Queensferry Road | Midlothian, Edinburgh EH4 3HL, Scotland
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76%
Ranked #86 of 147 hotels in Edinburgh
Certificate of Excellence 2013
A recent review
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406 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Spent two nights here. room very clean and adequate. Looked out onto car park and hotel is next door to Edinburgh Zoo. Woken early with what sounded like exotic birds from the Zoo and ? dustbin lorries but otherwise very comfortable. Very good breakfasts although it took a wee while to search out the fresh fruit etc. It was the... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Me and my girlfriend spent 2 nights here, having tried one Holiday Inn in the area we decided to try a different one and again we weren't disappointed. The staff were all brilliant however special mention goes to "Claire" I believe it was on the front desk who's pleasant chit chat and professionalism just put us in a good mood... More

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Ireland
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is second time my wife and daughter and I have stayed here. Excellent upgrade to mini suites and the evening meal was surprisingly good as during our previous stay the restaurant food was very poor. Very good recognition for IHG Rewards Club members.

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Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear AlianoIreland, I would like to thank you sincerely for taking the time to comment on your recent stay with us. It is fantastic to read that you visited us again and that you had a very good experience at this time. Thanks again for your kind words and I hope to be able to welcome you back in the... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Me and my family spent 2 nights at this hotel. Good customer services and the room was clean and with great view. Good breakfast but occasionally staff took a bit to replace what ended, like butters or croissants. Overall I consider the stay to be very good and pleasant. Will stay again soon. Thanks

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Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Fernando B, Thank you for taking the time to share your experience of your recent stay with us. I am pleased that you found our customer services good and that you liked the view, but I am sorry that you were a little bit disappointed with the breakfast. I am happy that overall you enjoyed your stay and we... More

Kandersteg, Switzerland
2 reviews
5 of 5 stars Reviewed 1 week ago

A really nice hotel with very friendly staff, especially in the restaurant the service staff was lovely. The room with 2 double beds was perfect for us, a family with two teens. Our room was at the fourth floor, and we had a really nice view of the castle and the sea. Breakfast was very good, and the food we... More

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Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Sandy H, Thank you for sharing this wonderful five star review from your recent stay with us. I am delighted that you found the staff friendly and that you liked the food in our restaurant. I am happy to read that you enjoyed the experience and I hope you will be back again soon. Best Regards More

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed three nights at this hotel recently. Have to say that I was very impressed with all staff members, particularly Lee on reception when we first arrived. I asked for a room with a view and we were allocated a room on the top floor with a view over the city, which was even more impressive at night when the... More

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Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Lacbac, Many thanks for this fantastic five star review. I am very pleased that you were impressed with the staff members and that you were satisfied with the view and the cleaning. I will pass your comments on to Mary, Lee and the other team members and thank you once again for your very kind words. We hope to... More

Dundee, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a night last week with our son. I booked a good deal online (£80 for a room with 2 double beds, breakfast and 3 course dinner each). The staff were helpful on arrival, the hotel and our rooms were very clean and comfortable. The decor isn't anything special, it isn't luxurious in any way but if... More

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Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Krjackson666, Thank you for this review on TripAdvisor. I am delighted that you were satisfied with the staff and with your rooms and that you found the food decent. I am sorry to hear that you were disturbed by some noise during your stay. Thank you for your comments and we hope to be able to welcome you to... More

burnopfield
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel because of the rooms,Two double beds , plenty room for our grandson, location is a about 10mins from city centre, but is right on a main bus route with cheap tickets, Parking was good at the hotel. All staff very good, we booked bed and breakfast , and the breakfast was very good, lots of choice... More

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Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear jacky&linda, Thank you for taking the time to share your experience of your recent stay with us. I am pleased to hear that you found the staff very good and that you liked our breakfast buffet as well. However I am disappointed to learn that it took ages for the hot water to come through the taps, I will... More

Aberdeen
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great hotel for a stop-over in Edinburgh. Convenient location. Great price at £110 for 1 room with 2 x Double Beds + breakfast. We arrived at 10am and asked if we could just leave our car in the car park and head in to town as we assumed are room would be unavailable as it was so early to our... More

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Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Hayleigh-Aberdeen, Thank you for taking the time to comment on your stay with us. I am pleased that you were satisfied with our offer and that you liked the view of Edinburgh. However I am disappointed to learn that you had a minimal niggle because of the function. Thank you for bringing the problem of the lifts to our... More

Brussels
Top Contributor
388 reviews 388 reviews
157 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First stay in this hotel and the second one in our stay for the New Year. The staff is really friendly and a good plus is the beautiful view towards the castle. The hotel is not very far from the centre but there is just a couple of infrequent bus that go to the centre. As we had the plane... More

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Chris L, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Rosario_it, I would like to thank you sincerely for taking the time to leave us a feedback on TripAdvisor. I am pleased that you found the staff friendly and that you liked the view towards the castle. I am very happy to read that the hotel managed to send your belongings back to you and I hope to be... More

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Additional Information about Holiday Inn Edinburgh City - West

Also Known As:
Holiday Inn Edinburgh City - West Hotel
Holiday Inn Edinburgh City - West Hotel Edinburgh
Holiday Inn Edinburgh
Edinburgh Holiday Inn
Holiday Inn Edinburgh City - West Scotland
Address: 107 Queensferry Road | Midlothian, Edinburgh EH4 3HL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Business Hotel in Edinburgh
#59 Family Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Edinburgh City - West 3*
Official Description (provided by the hotel):
Settle in to one of our 101 modern guest bedrooms at the Holiday Inn Edinburgh City West. Located over 7 floors and tastefully decorated throughout, our bedrooms in Edinburgh offer splendid views over Leith port, Edinburgh Castle or the scenic Pentlands Hills.Our rooms have recently received the new look Holiday Inn treatment and been revitalised with new bedding, soft furnishings and our unique pillow menu offering a choice of fillings and comfort levels to ensure that you get a great night’s sleep.The Holiday Inn Edinburgh City West hotel offers you an excellent base for exploring the famous city of Edinburgh, located only 1.5 miles from Edinburgh's bustling city centre and a mere 2 miles from the world famous Edinburgh Castle! Leave your car in our complimentary car park and hop on a bus to the city centre, it only takes 10 minutes! ... more   less 
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