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All 147 Edinburgh hotels

Crowne Plaza Edinburgh - The Roxburghe

4.0 of 5 Hotel   |   38 Charlotte Square, Edinburgh EH2 4HQ, Scotland (Formerly Macdonald Roxburghe Hotel) (Cowgate)
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Crowne Plaza Edinburgh - The Roxburghe

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84%
Ranked #56 of 147 hotels in Edinburgh
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
Jane D Dromore, United Kingdom
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375 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Dromore, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Currently staying here on a 2 night business trip. Hotel does what it says on the tin. Rooms clean, quiet and a good size. Check-in was unnecessarily long winded. The lift has been broken since our arrival and after two days of climbing to the fourth floor it's becoming tedious- I had foot surgery last year, and if you have... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed at The Crowne Plaza -The Roxburghe City Center last week. It seemed a bit of a farce. The room we were allocated was damp and smelly and when we asked for a room change the second room was okay except that the heater was not working!. The check in took forever with the reception staff making monetary errors... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great Hotel in central location , clean, comfortable and each and every member of staff had a smile .Jack the Concierge was particularly helpful .We liked everything from the fluffy dressing gowns to the full Scottish breakfast .Nothing to complain about here !!

Was this review helpful? Yes 1
Ho Chi Minh City, Vietnam
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I treated my mother and friend to an afternoon tea at the Roxburghe. It was scrumptious!! The choice of various real loose teas, tasty sandwiches and delicate cakes and scones was absolutely lovely. Sitting in pretty surroundings, nice, helpful staff and all topped off with a glass of prosecco. All in, a lovely afternoon :-)

Was this review helpful? Yes 1
Cardiff, Wales, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed a fantastic one night stay here during a weekend in Edinburgh. Location was pretty perfect for exploring the city. Room was very comfortable. Evening meal at the hotel's restaurant and the breakfast were both very nice and included in our pretty reasonable rate. Would stay here again.

Was this review helpful? Yes 1
Yorks
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Attentive service, nice bar, bed was really comfortable, room spotless. Staff very friendly. Would love to visit again for a few days and it not be for work. There's some nice local bars and shops but I didn't have time to get about much as it was a business trip.

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Bedfordmj, Thank you for your 5 star review of the Roxburghe Hotel. I am delighted to read that you have enjoyed our stay so much and wish to return on a leisure visit back to the hotel. I hope we have the opportunity to welcome you back to the hotel soon. Warm wishes and kind regards Marcello Ventisei General... More

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Here's hoping our stay in the Crowne Plaza improves. My wife and I are currently staying at the hotel and have been somewhat disappointed by the service levels. We are comparing the hotel to the Intercontinental properties in Asia and the Crowne Plaza properties in Japan. We live in Southeast Asia. Maybe the service level deficiencies are due to understaffing... More

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear CL_April2014, Thank you for your feedback regarding your stay with us at the Roxburghe hotel. I must apologise for the issues you have experienced and I do hope we will be able to trace you at the hotel to speak to you before you depart as it is difficult to identify reviewers through tripadvisor user names. Your feedback concerns... More

scotland
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed on a Friday night so well placed for local bars and food. Hotel staff wonderful and very helpful and always polite. Room was well presented and had a few extras we did not expect. George street bar was cosy and staff attentive. Overall a great stay.

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear gabellone, Thank you for your recent review of the Roxburghe Hotel. I am glad you found the hotel to be so good and your stay was so enjoyable. I am also happy to read that you managed to take advantage of our hotel bar and enjoyed the atmosphere. I do hope we will be able to welcome you back... More

Wakefield, United Kingdom
Top Contributor
63 reviews 63 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for the first time after passing this hotel many times which always appealed to us due to the impressive exterior, inside did not disappoint,welcomed by helpful staff given choice of bedroom location old part of building or new chose old which was cosy and comfortable under the eaves although a little traffic and night revellers noise as on the... More

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear rosanna94, Thank you for your review of the Roxburgh Hotel. I am delighted to read that you enjoyed your stay so much and found your room to be so very comfortable. I do hope we will have the opportunity to welcome you back to the hotel again in the near future. Warm wishes and kind regards Marcello Ventisei General... More

Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 3 days on Business, and will very happily return. A combination of factors meant I didn't eat in the Hotel, so can't rate that side, but in terms of front desk, reception and other staff, I couldn't have asked for me. I did change rooms, due to factors outside of the Hotel's control, but my request was handled... More

Was this review helpful? Yes 2
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Mike F, Thank you for your review of the Roxburghe Hotel. I am delighted to read that you found your stay with us so pleasant and that you were looked after so well by the team. I hope we will have the opportunity to welcome you back again soon. Warm wishes and kind regards Marcello Ventisei General Manager More

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Additional Information about Crowne Plaza Edinburgh - The Roxburghe

Also Known As:
Hotel Macdonald Roxburghe
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Crowne Plaza Edinburgh - The Roxburghe Scotland
Address: 38 Charlotte Square, Edinburgh EH2 4HQ, Scotland (Formerly Macdonald Roxburghe Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Cowgate , Old Town
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Edinburgh
#36 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Edinburgh - The Roxburghe 4*
Official Description (provided by the hotel):
Travel in style and stay in the Crowne Plaza Edinburgh - The Roxburghe in the heart of Edinburgh city center. The hotel rewards its guests with an unrivaled location on historic Charlotte Square. This premier 4 star hotel has recently refurbished its meeting space, public areas and all 198 bedrooms, many with views of Edinburgh Castle. Ideally located between George Street, the stylish home of the cities top bars, restaurants and boutique shops and Rose Street with more traditional pubs and eateries. ... more   less 
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