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All 146 Edinburgh hotels

Crowne Plaza Edinburgh - The Roxburghe

4.0 of 5 Hotel   |   38 Charlotte Square, Edinburgh EH2 4HQ, Scotland (Formerly Macdonald Roxburghe Hotel) (Cowgate)
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Ranked #42 of 146 Hotels in Edinburgh
A recent review
5 of 5 stars reviewed 1 week ago
Karen M
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535 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at The Roxburghe for one night prior to the start of a conference I was organising. Slight problem when they couldn't find the room I'd booked through their own events team, but it was dealt with quickly and courteously and the solution included a complimentary upgrade. Beautiful, comfortable room, great food and exceptional service!

Was this review helpful? Yes
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Karen M, Thank you for you review of the Roxburghe hotel. I am delighted to read that you enjoyed your stay and I do trust that your conference was also a success for you. I hope we will be able to welcome you back to the Roxburghe again in the future should you be visiting the City. Warm wishes... More

Salford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed at the Roxburghe hotel and I have to say from checking in on Tuesday and checking out on Friday both were professionally managed by Iain the stay was excellent! I stayed in room 242 which was fantastic , exceptionally large ! , breakfast was very good with a wide selection available. The hotel is a mix of old... More

Was this review helpful? Yes
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear lwtc2606, Thank you for your review of the Crowne Plaza Edinburgh – The Roxburghe Hotel. I am delighted to see that you have enjoyed your time with us. I do hope we will have the opportunity to welcome you back to the hotel again in the future should you be returning to Edinburgh. Warm wishes and kind regards Marcello... More

Darwin, Australia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Our stay did not start well and set the tone for what can only be described as well below average. The hotel is hard to find with only a small sign at that front on what is an exceptionally busy street. You have to stop traffic to arrive and get your luggage with no hotel arrival area. I was then... More

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear DCHManager, Thank you for your review of the Roxburghe Hotel. I am sorry to read that you did not enjoy your stay as much as we would like you to. I would like the opportunity to discuss your issues further with you, If you would like to do so please contact us on opsmgr@theroxburghe.com Kind regards Marcello Ventisei General... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

A mix of old and new; I prefer the older rooms but you risk noise from George Street. Staff are amzaing, and the breakfast is magnificent. I've eaten here in the evening too, which has always beeen a pleasure. Room service is also top notch. I actually visited the Roxburghe more than a year ago but there's a time limit... More

Was this review helpful? Yes
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Vivie75, Thank you for your review of the Roxburghe Hotel. I am very happy to see that you have enjoyed your time with us. I do hope we will be able to welcome you back to the hotel again in the future should you be returning to Edinburgh. Warm wishes and kind regards Marcello Ventisei General Manager More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

What a wonderful hotel! Right in the centre of Edinburgh, from the 5th floor we had a view of the castle. We arrived the 31st August booking into a double room and we requested parking which was an additional £19:99. On arrival we were greeted by the wonderful concierge who met us outside and directed us via the one way... More

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ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Ambermhammond, Thank you for your review of the Crowne Plaza Edinburgh – The Roxburghe Hotel. I am delighted to see that you have enjoyed your time with us. I do hope we will have the opportunity to welcome you back to the hotel again in the future should you be returning to Edinburgh. Warm wishes and kind regards Marcello... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Edinburgh in mid-August is packed to the seams with tourists and Scots attending a dazzling variety of performances, special events and festivals. The Roxburghe was booked solid and we expected inconveniences because of that, but were pleasantly surprised that the well-trained staff was eager to take time to help us find our way around the city, locale all the places... More

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Michael L Thank you for your review of the Crowne Plaza Edinburgh – The Roxburghe Hotel. I am delighted to see that you have enjoyed your time with us. I do hope we will have the opportunity to welcome you back to the hotel again in the future should you be returning to Edinburgh. Warm wishes and kind regards... More

Durris, Scotland
Top Contributor
109 reviews 109 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a hotel with some exceptional good points: comfortable bed, well equipped room, free WiFi, outstanding concierge (Gavin), brilliant waitress and artist (Maria) and great breakfasts in the restaurant. There were, however, niggles: toiletries not replenished on day 2, poor check in and check out. Nothing worth complaining about, but scope for improvement given that there is seriously good... More

Was this review helpful? Yes
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Alistair G, Thank you for your review of the Roxburghe Hotel, I am very happy to read that you enjoyed your stay so much. Gavin and Maria both send their best wishes and thanks for your kind words,. I will personally look into your comments regarding toiletries and check in and I do hope we will be able to... More

Oxford, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Firstly, reception was very welcoming and check in quick and easy. Getting to my room on the fourth floor was an ordeal. There is only one lift, and you can wait quite a long time for it to come to what ever floor your on. The room was plenty big enough, clean and the bed was large and comfortable. Went... More

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Andysnail, Thank you for your review of the Roxburghe hotel. I am very happy to see that you enjoyed your time in the hotel, although disappointed to read your experience of our restaurant. I would very much like to be able to discuss further your feedback, if you would like to please contact us at the hotel on opsmgr@theroxburghe.com... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As for the Hotel itself, its location is very convenient to Princes street 10-15 minutes on foot from Edinburgh train station, best traffic connections. You can purchase the day bus ticket for £3.50. The staff were very friendly and accommodating. The rooms nicely furnished and clean. Breakfast was delicious clean and varied choice.

Was this review helpful? Yes
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Akhtar A, Thank you for your review of the Crowne Plaza Edinburgh – The Roxburghe Hotel. I am delighted to see that you have enjoyed your time with us. I do hope we will have the opportunity to welcome you back to the hotel again in the future should you be returning to Edinburgh. Warm wishes and kind regards... More

Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is very central, hotel is difficult to find in the square - hotel frontage very subtle. We had to park on the square and walk over to the hotel to ask where the car park was, it was a in an obscure location, never would have found it without asking. Reception staff very welcoming and offered us an upgrade... More

Was this review helpful? Yes
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear dp2523186337, Thank you for your review of the Roxburghe Hotel. I am very happy to read that you enjoyed your stay and your room was sufficient in size to accommodate you. I do hope we will be able to welcome you back to the hotel again in the near future. Warm wishes and kind regards Marcello Ventisei General Manager More

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Additional Information about Crowne Plaza Edinburgh - The Roxburghe

Address: 38 Charlotte Square, Edinburgh EH2 4HQ, Scotland (Formerly Macdonald Roxburghe Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Cowgate , Old Town
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Edinburgh - The Roxburghe 4*
Number of rooms: 198
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Also Known As:
Hotel Macdonald Roxburghe
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Crowne Plaza Edinburgh - The Roxburghe Scotland

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