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All 147 Edinburgh hotels

Crowne Plaza Edinburgh - The Roxburghe

4.0 of 5 Hotel   |   38 Charlotte Square, Edinburgh EH2 4HQ, Scotland (Formerly Macdonald Roxburghe Hotel) (Cowgate)
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84%
Ranked #56 of 147 hotels in Edinburgh
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Gerry L Johnstown, Canada
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378 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Johnstown, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is ideally situated for walking around central Edinburgh. Stoll down Rose Street, along Princess Street and up to the Royal Mile and you're never more than 10-15 minutes from the hotel. The bar was a comfortable refuge with friendly staff and some good beer. Highly recommend the Innes & Gunn. I was in the newer section of the... More

Was this review helpful? Yes 1
scotland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My partner and i stayed at the hotel recently for a wedding and we are completely staisfied with the hotel. After visiting the in 2005 and again in 2014 i can say both times i have been very impressed with both the rooms and the service received. The service at the wedding was second to none and the coordination of... More

Was this review helpful? Yes 1
Alloa
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed overnight in a clubroom and must say awesome! Did not expect the cooked breakfast and it was just what was needed As an IHG member I was pretty disappointed in the one hour free bar, others have 2 1/2 hours. The Roxburghe does try to be the best and it's almost there.

Was this review helpful? Yes 1
Dromore, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Currently staying here on a 2 night business trip. Hotel does what it says on the tin. Rooms clean, quiet and a good size. Check-in was unnecessarily long winded. The lift has been broken since our arrival and after two days of climbing to the fourth floor it's becoming tedious- I had foot surgery last year, and if you have... More

Was this review helpful? Yes 2
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Jane D, Thank you for your review of the Roxburghe Hotel. I am glad that you enjoyed our location as a base but do apologise for the issue with our lift. We have now repaired the fault which unfortunately was delayed due to finding additional faults on 2 occasions during the repair process which let to the lift being... More

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at The Crowne Plaza -The Roxburghe City Center last week. It seemed a bit of a farce. The room we were allocated was damp and smelly and when we asked for a room change the second room was okay except that the heater was not working!. The check in took forever with the reception staff making monetary errors... More

Was this review helpful? Yes 2
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Baptista2014, Thank you for your feedback regarding your stay with us at the Crowne Plaza Edinburgh - The Roxburghe. I am sorry to hear that some parts of your stay were less than satisfactory for your and I would very much like the opportunity to discuss further with you your comments. Please contact me on opsmgr@theroxburghe.com should you wish... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great Hotel in central location , clean, comfortable and each and every member of staff had a smile .Jack the Concierge was particularly helpful .We liked everything from the fluffy dressing gowns to the full Scottish breakfast .Nothing to complain about here !!

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Jenni S, Thank you for your review of the Crowne Plaza Edinburgh - The Roxburghe. I am delighted to read your comments regarding your stay and Jack send his very kind regards and thanks for your generous words. I hope we will be able to welcome you back to the hotel again in the near future. Warm wishes and... More

Ho Chi Minh City, Vietnam
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I treated my mother and friend to an afternoon tea at the Roxburghe. It was scrumptious!! The choice of various real loose teas, tasty sandwiches and delicate cakes and scones was absolutely lovely. Sitting in pretty surroundings, nice, helpful staff and all topped off with a glass of prosecco. All in, a lovely afternoon :-)

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear citytoots, Thank you for your review of the Roxburghe Hotel and our afternoon tea. We have recently re vamped our offering and I am delighted to read comments such as your regarding our new menu. I do hope we will be able to welcome you back again soon for another scrumptious afternoon tea..... Warm wishes and kind regards Marcello... More

Cardiff, Wales, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed a fantastic one night stay here during a weekend in Edinburgh. Location was pretty perfect for exploring the city. Room was very comfortable. Evening meal at the hotel's restaurant and the breakfast were both very nice and included in our pretty reasonable rate. Would stay here again.

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Mark G, Thank you for your review of the Roxburghe Hotel. I am very happy to see the you found our location so ideal for your trip and that you managed to take advantage of our restaurant facilities during your stay. I do hope we will be able to welcome you back to the hotel again in the near... More

Yorks
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attentive service, nice bar, bed was really comfortable, room spotless. Staff very friendly. Would love to visit again for a few days and it not be for work. There's some nice local bars and shops but I didn't have time to get about much as it was a business trip.

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear Bedfordmj, Thank you for your 5 star review of the Roxburghe Hotel. I am delighted to read that you have enjoyed our stay so much and wish to return on a leisure visit back to the hotel. I hope we have the opportunity to welcome you back to the hotel soon. Warm wishes and kind regards Marcello Ventisei General... More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Here's hoping our stay in the Crowne Plaza improves. My wife and I are currently staying at the hotel and have been somewhat disappointed by the service levels. We are comparing the hotel to the Intercontinental properties in Asia and the Crowne Plaza properties in Japan. We live in Southeast Asia. Maybe the service level deficiencies are due to understaffing... More

Was this review helpful? Yes 1
ManagerReply, General Manager at Crowne Plaza Edinburgh - The Roxburghe, responded to this review

Dear CL_April2014, Thank you for your feedback regarding your stay with us at the Roxburghe hotel. I must apologise for the issues you have experienced and I do hope we will be able to trace you at the hotel to speak to you before you depart as it is difficult to identify reviewers through tripadvisor user names. Your feedback concerns... More

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Additional Information about Crowne Plaza Edinburgh - The Roxburghe

Also Known As:
Hotel Macdonald Roxburghe
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Crowne Plaza Edinburgh - The Roxburghe Scotland
Address: 38 Charlotte Square, Edinburgh EH2 4HQ, Scotland (Formerly Macdonald Roxburghe Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > Cowgate , Old Town
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Edinburgh
#36 Luxury Hotel in Edinburgh
#53 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Edinburgh - The Roxburghe 4*
Official Description (provided by the hotel):
Travel in style and stay in the Crowne Plaza Edinburgh - The Roxburghe in the heart of Edinburgh city center. The hotel rewards its guests with an unrivaled location on historic Charlotte Square. This premier 4 star hotel has recently refurbished its meeting space, public areas and all 198 bedrooms, many with views of Edinburgh Castle. Ideally located between George Street, the stylish home of the cities top bars, restaurants and boutique shops and Rose Street with more traditional pubs and eateries. ... more   less 
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