This is a tired-looking hotel, however, its staff is excellent. Long term construction of a tram is occurring on Princes Street. more

After a long week of travelling around Scotland for work, this was my final stop - and what a great stop it was. Check in smooth and friendly, check out similar - was asked if I needed taxi or storage. Room was large, clean and very comfortable. Nice big TV and comfortable bed. The communal parts of the hotel are... more

I paid £140 for 1 night in this hotel on business. It is shabby (to put it mildly) and badly in need of an update. The room was spacious but so hot and the windows don't open far. The bathrooms are incredibly poor with hospital flooring. The bathroom was also not clean. The breakfast looked like food which had sat... more

Stayed one night. The staff were very friendly and helpful letting us check in early (10am). Rooms were clean but tired and extremely hot. We were in a room at the back. The window openeded slightly but the noise from the generators outside made it dificult to sleep. Evening meal and breakfast were very good and the views from the... more

If you have lots of heavy bags that need transporting to the hotel - this is not the place for you! There are currently roadworks in front of the hotel and consequently no transport to the front door. There is also no hotel parking. A family of five tend to have more than one bag (especially when one member of... more

I stayed here for one night due to business in Edinburgh. My company selected the hotel due to its fantastic location; a stones throw from the railway station. The receptionist was very friendly and checking in was simple with the option of a wakeup call, newspaper and express checkout. The reception area is incredible! Very clean and modern with a... more

The room was a one of the refurbished ones so looked fine. The service from front of desk was good as was breakfast and the servers. The bed however was really bad, cheap mattress and I hardly slept. As soon as the other person turns, you nearly bounce off the bed. It was also was JUST a double. The location... more

We chose the hotel primarily because of its location, but also because of our experience of the chain in other cities. It is incredibly well located being within a short distance of the castle. The day and night reception staff were friendly and helpful and the one incredibly friendly lady that has the job of greeting guests at their breakfast... more

My other half and I stayed here for a long overdue hotel break. The room was fine, clean and comfortable with great views of the castle, and the bathroom had a good shower. Breakfast in the morning was a buffet and tasted great, and the waitress getting tea and coffee was lovely and chatted away as she was clearing our... more