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Mercure Edinburgh City - Princes Street Hotel

Princes Street, Edinburgh EH2 2DG, Scotland
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Mercure Edinburgh City - Princes Street Hotel
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Ranked #117 of 146 Hotels in Edinburgh
A recent review
4 of 5 stars reviewed yesterday
PurpleG70 Dhaka City, Bangladesh
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1,097 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dhaka City, Bangladesh
Top Contributor
58 reviews 58 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for three nights recently, overall I enjoyed the stay in the hotel. Highlights would be; - the room was very clean, towels always replenished (have stayed in too many places they forget to put towels back!) - the hotel is well situated on Princes Street - walkable to shopping, tourist attractions and one of the main stations... More 

Was this review helpful? Yes 1
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Manchester
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent a couple of days in Edinburgh at this hotel. I usually stay at Mercure or other Accor hotels because they have always been suitable for my taste. Mercure hotels are not inexpensive but there are other grades of Accor hotels to suit most budgets,. However to return to this particular hotel. It is superbly located in the centre... More 

Was this review helpful? Yes
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Many thanks for your kind review following your stay at Mercure Edinburgh Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

smack on prince's prince's street by jenners two min walk from Waverley station and the airlink bus terminal. Check in very easy and our rooms were available on arrival which was a bonus. Nice room although we didn't have the view ( worth asking for street view) Room facilities good and a really nice bar lounge area to have coffee.... More 

Was this review helpful? Yes
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Lincoln, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location right on Princes Street. 5 minutes walk from Edinburgh Waverley Railway Station, central for shopping, sight seeing around the old town and Royal Mile, and Edinburgh Castle. Just across the road from the Scott Monument with tram and bus stops right outside. Nice pleasant hotel, rooms were clean (although very hot), bar staff and waiting staff very helpful.... More 

Was this review helpful? Yes
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Many thanks for your kind review following your stay at Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I had 3 rooms booked at Mercure Edinburgh Princess Street since February. On March I booked an extra room. I was the tour manager for a band and before starting the tour I logged in my account at accordhotels.com to make sure everything was alright. I noticed my last reservation wasn't there. I thought it was rather strange since I... More 

Was this review helpful? Yes 2
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for your review. As per our correspondence I feel I have clarified this matter. I reiterate there is no fault on our part and rooms were held for you in good faith. Kind regards, James Fraser General Manager More 

Oldham
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the fourth time we've stayed at the Mercure, Princes St. when we visit family if for no other reasons than its very convenient for Waverley Station and the stunning view across to the castle at breakfast. Otherwise having done Edinburgh to death with frequent visits, its no loss to be in a room facing the back of the... More 

Was this review helpful? Yes
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Teesside
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

OK, so we could see the Scott Monument, the Castle, and the Princes Street Gardens from our room. That was pretty cool. The rest of the hotel, not so much. The entrance foyer is awful. Dingy and smells of the cigarette smokers who congregate around the entrance. A spiral staircase up to reception leads to an open-ish area and it's... More 

Was this review helpful? Yes
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Lockerbie, United Kingdom
Top Contributor
57 reviews 57 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night on 18/04/2015. The advantages of this hotel are that it has great views over Princess Street, as central as you can get and the staff are friendly. The room we had overlooked Princess Street and was nice however although you'd expect some noise from traffic etc, we were not prepared for the 4 piece band... More 

Was this review helpful? Yes
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. We are sorry that you were disturbed by the noise from buskers and the hotel event. I will share your comments with our team. I am sure that this feedback will serve as an encouragement... More 

Carlisle, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel in the centre of Edinburgh. Great location with amazing views. Only a short walk from the train station. We stayed in one of the luxury rooms on the 7th floor with a private balcony. Amazing views of the Castle and Princess Street. The bathroom was fantastic with stunning murals. A great buffet breakfast with helpful staff. Free Wi-Fi... More 

Was this review helpful? Yes 1
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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Staying in Princes Street and Gardens

Neighborhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.

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