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All 147 Edinburgh hotels

Mercure Edinburgh City - Princes Street Hotel

3.0 of 5 Hotel   |   Princes Street, Edinburgh EH2 2DG, Scotland (New Town)
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Ranked #112 of 147 hotels in Edinburgh
A recent review
4 of 5 stars reviewed 2 days ago
MarBnv Milan, Italy
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721 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milan, Italy
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Great location, very small but otherwise good room and bed, free wifi and good breakfast with fantastic view on Princes Gardens. The insulation of the room is not the best, you can hear other people moving around, banging doors and from my room even the elevator "talking".

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Irvine, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night. Lovely room and great view of castle and Princes Street. One complaint however. We tried to check in just after 2pm and were told come back between 2 and 4pm. Even though we were able to leave our bags in a locked room, it meant trudging around feeling hot and tired for a while. We travel a... More

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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for 3 nights at mecure , stayed in privilege room 5th floor fantastic views of castle and princes street, brilliant location, ideal for shops bars restaurants and Edinburgh's attractions Hotel was very clean and staff very friendly, rooms where large very impressive , enjoyed drinks in bar on a night with lovely views of the city Would highly recommend... More

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James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, James Fraser General Manager More

London
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

You cannot fault the Mercure for being in one of the best spots in Edinburgh. But that is its selling point. The standard rooms are extremely cramped, to the point where the tea-making has to be under the table as there is no room elsewhere, and you either get a single bed with a small amount of moving space around... More

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James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your review with us. I hope to welcome you back in the future. Kind Regards James Fraser General Manager More

Kirkcaldy, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel as a couple in Jan 2014. Staff at check in were very professional and efficient. We requested a room looking out to princes st and the views were great. We had no problem with the room and did not find it tired,which I notice other people have mentioned. I would definitely stay here again,as the... More

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James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for sharing your kind feedback. I will share your comments with the team and we hope to welcome you back again in the future. Kind Regards James Fraser General Manager More

Europe
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The Mercure Edinburgh Princes Street (don't you hate it when it's spelled 'Princess'? It's two princes, not one princess) - anyway - this evidently used to be the finest hotel in Edinburgh, called the Mount Royal - the name is still etched on the outside doors. It is an old building and is starting to look a little tired, although... More

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James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am pleased to read you enjoyed your stay and hope to welcome you back again in the future. Kind Regards James Fraser General Manager More

Ballymoney, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the Mercure for it's location, right on Prince's Street. We had a lovely room overlooking the street with a panoramic view of the old town and castle. Although the bathroom was small and dated due to the age of the building, the shower itself was new and was easily regulated. The bed and all other facilities were new... More

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James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your valued feedback. I am pleased you enjoyed your stay and look forward to welcoming you back in the future. Kind Regards James Fraser General Manager More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

A very brief stay at this hotel before a meeting the next day. Room was excellent although I was fortunate to have been upgraded to a large room with view of the castle (well sort of view due to typical weather!) Breakfast was the usual offering. Staff friendly and attentive, check-out took a matter of seconds. All in all a... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, James Fraser General Manager More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

Fab location, on a good shopping street and walking distance to everything. Room not very big and bathroom in need of an update. We were at the back of the hotel but it was still quite noisy, got woke by random noises.

Was this review helpful? Yes
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I am pleased your found us an Ideal location and hope to welcome you back in the future. Kind Regards James Fraser General Manager More

Dumfries, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My first impression of the Mercure Hotel in Princes Street was what a fantastic location for a hotel right in the centre of Princes Street in close proximity to Waverley Station. It is perhaps for this very reason the hotel is tired and desperately needing a revamp as it clearly attracts tourists in numbers. On my way to my room... More

Was this review helpful? Yes
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent visit to the Mercure Edinburgh. We have noted your comments about the carpets and charger, which we are addressing. Kind regards, James Fraser General Manager More

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Additional Information about Mercure Edinburgh City - Princes Street Hotel

Also Known As:
Ramada Hotel Edinburgh
Ramada Hotel Mount Royal
Ramada Edinburgh
Edinburgh Ramada
Mercure Edinburgh City - Princes Street Hotel Scotland
Address: Princes Street, Edinburgh EH2 2DG, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > New Town
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #112 of 147 hotels in Edinburgh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Edinburgh City - Princes Street Hotel 3*
Official Description (provided by the hotel):
Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more   less 
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