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Mercure Edinburgh City - Princes Street Hotel

Princes Street, Edinburgh EH2 2DG, Scotland
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1 room 1 guest
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Mercure Edinburgh City - Princes Street Hotel
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1,258 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (350)
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    (330)
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Sheffield
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We know Edinburgh well but hadn't stayed at this hotel before. Great location for everything. If you are coming by car as we did it can be a bit of a nightmare. You need to park in NCP car park at top of Leith Walk. You get a discount from hotel. Would be happy to stay here again.

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York, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I came here to see the historic festival - and I left 100 times better than i came. The room was perfect and so was the facilities which the hotel had to offer.r the staff were proffesional and polite ( and our cleaner was very nice). The restaurant was to an excellent standard and I would recommend anyone to jump... More 

Was this review helpful? Yes 1
Perth, Australia
Level Contributor
204 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our room faced Princes Street and so we had a view of all that is old and wonderful in Edinburgh. Full breakfast included was delicious and also served with a view. Lunch, afternoon tea (high) and dinner also available in the scenic dining room. Rooms were small as the current hotel appears to be an improved version of the Mount... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location of hotel is brilliant...30mins from the airport and central to everything we needed in our 3 day stay of Edinburgh. We arrived at 11am and was *pre booked* in to save time when we went back to collect room keys, left luggage in the store room with no hassle and the same at check out too. Rooms were both... More 

Was this review helpful? Yes 1
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. I am sorry that you had issues at beakfast this is certainly not our normal standards and I will addresss this with the team. Once again, thank you for staying with us... More 

Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've stayed at The Mercure on Princes Street several times now during visits to Edinburgh and have never been disappointed. Check in/out has always been easy and fast and the staff are pleasant, friendly and very helpful. The location is great, especially if you're travelling by train as it's literally minutes walk away from Waverley station. The rooms are spacious... More 

Was this review helpful? Yes 1
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Once again, thank you for staying with us and we hope to see again. Kind regards, James Fraser General Manager More 

Rochester, United Kingdom
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We popped in the restaurant to shelter from the rain, and had a great view of Princes Street from the first floor. We booked a table for 8 for later that day, and the High Tea which is served before 6pm is excellent value, and a perfect location for our meal before going to the tattoo. The staff were friendly... More 

Was this review helpful? Yes 1
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for visiting us at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your visit and the afternoon tea offer. Once again, thank you for visiting us and we hope to see again soon. Kind regards, James Fraser General Manager More 

West Yorkshire
Level Contributor
144 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I stopped her en route to Glasgow and Fort William (by rail). Very good location, close to Waverley station, breakfast so much cheaper to book day before (£10 instead of £13.50?). Can't complain we were there when Festival was on, lucky to get a room, disappointed we had to pay for the breakfast option (we had mis... More 

Was this review helpful? Yes 1
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Wishaw, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed there for one night just to meet up with friends to have a nice night out in Edinburgh. For this, the hotel is very convenient. It is situated right in the middle of Princes Street and the train station is a five minute walk away. When we arrived to check in I was told I had not booked... More 

Was this review helpful? Yes 1
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Gold Coast, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

A great location only a 2 minute walk from the train station. The room we had was small, with a terrible view but it was clean and functional. Breakfast was beautiful (even better when we consider that it only cost an extra fiver per person!) There was a wide choice of food but I'd definitely recommend trying the porridge. I... More 

Was this review helpful? Yes 3
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Once again, thank you for staying with us and we hope to see again. Kind regards, James Fraser General Manager More 

Hotel Review Summarization

What travelers say

  • Very good(14)
  • Great location(11)
  • Scott monument(5)
  • Old town(5)
  • First floor(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Princes Street and Gardens

Neighborhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
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