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Norton House Hotel & Spa Edinburgh

#35 of 146 Hotels in Edinburgh
Certificate of Excellence
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Ingliston, Edinburgh EH28 8LX, Scotland
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Classic two night break
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Norton House Hotel & Spa Edinburgh
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916 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Norton House Hotel & Spa Edinburgh
See the most recent reviews
London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2013

I had a chance to stay at the Norton House Hotel & Spa, which was a real treat. The staff was very friendly and helpful and the room was nice and comfy. I loved the gym and the Spa, with all the jacuzzi, steam room, pool and sauna. The food was delicious, I would absolutely recommend. The only downside was... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your business trip in December. I am delighted that you had a relaxing stay and that you found the staff friendly and the food delicious. We are very proud of our Health Club & Spa and it is great to see you enjoyed your time there using the facilities. Mobile coverage does vary... More 

Edinburgh, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2013

My husband and I stayed here for one night which included dinner at there Brasserie Restaurant. We were also booked in for a full body massage. I have to say it was a fantastic treat. The food was amazing and was also a good size portion. The bed room was a nice size with a big TV and a comfy... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your recent visit. I am pleased that you enjoyed your stay and delighted that you will definitely be coming back to experience our hotel again. Your comments regarding the staff, food and spa are very much appreciated and I know the team will take great encouragement when reading your feedback. I look forward... More 

Teesside
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2013

We booked to stay here as a last minute getaway with our two children during half term. City centre accommodation was fully booked and we took a chance on Norton House. All we can say is that we are so glad the city centre hotels were fully booked! Norton House is not only a beautiful hotel but the staff are... More 

Was this review helpful? Yes 1
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your last minute getaway with the family. I am pleased that you enjoyed all aspects of your stay. It is very rewarding for our team to see that they can make such a positive impression and I know they will be very proud when reading your feedback. I am... More 

Fife
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

We stayed at this hotel as an anniversary treat and trust me, a treat it was. Lovely hotel in beautiful surroundings. The staff were very friendly and helpful. Dinner was lovely but the drinks are expensive (to be expected though)! We were able to use the SPA before check in and after departure so that made having a one night... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your recent stay to celebrate your anniversary. I am delighted that you enjoyed your time at the hotel and I am pleased that you found our staff friendly and helpful. Hotel guests can use our Health Club and Spa before and after check out and it is great that... More 

Vienna, Austria
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 27, 2013 via mobile

It's a pity we only stayed for one night at the Norton House. Everything was just near perfect during this short stay. Super friendly staff at checking in, we received an upgrade so we could enjoy a bigger room with a small garden. The restaurant Ushers is well worth a visit and also make a stop at the spa, it's... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Many thanks for taking the time to post a review of Norton House. I am delighted that you enjoyed your short stay and that you found our reception team Super friendly. I am pleased that you had chance to dine in Ushers, our award winning restaurant and that you made it over to our Spa as well. Thank you again... More 

Belfast, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 25, 2013

stayed at this hotel 28th n 29th april 2013. absolutely beautiful place, rooms very nice, massive tv with sky tv. there s even a tv in the bathroom. no shower over bath in this place, separate shower in he bathroom andthe bath has built in tv on wall so ya can relax. had full use of hotel facilities, sauna, steam... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your visit with family in April. I am delighted that you enjoyed your stay and that you liked your executive room. I am pleased that you had time to utilise the facilities in our Health Club and that the massage you had in the Spa was lovely. It is... More 

Scotland
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed May 22, 2013

Stayed here for one night in an Executive room and it was really lovely with a spacious bathroom (complete with TV screen at end of bath) which had very nice toiletries. Unfortunately we were woken up at 6.15 a.m. with the first plane leaving nearby Edinburgh Airport and heard every one taking off after that too! We had a most... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review on Trip advisor. I am delighted that you found the executive room lovely and spacious. They are great rooms and the television screens at the end of the bath are as popular as ever. Our lounge bar is a very busy area of our hotel and can fill very quickly.... More 

Norwich, United Kingdom
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed May 20, 2013

We booked this Hotel through Hand Picked Hotels, a Executive room with full breakfast was the room chosen at a cost of £109.00. It was to celebrate my 48th Birthday!! When booking the hotel we did state we would probably arrive early, and our booking offer included a Cream Tea which the reception staff had kindly booked us a table... More 

Was this review helpful? Yes 3
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to write such a fantastic review. I am thrilled that you enjoyed your birthday celebration and that you were delighted with all aspects of your stay. The Edinburgh suite is a fantastic room and I am pleased that your decision to pay for an upgrade was well worthwhile. Paul the Duty Manager did pass... More 

Dundee, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 12, 2013 via mobile

My partner and I stayed at Norton house for one night on Saturday 11th May in a classic double room. We were warmly welcomed to the hotel and the lady on the desk (sorry I cannot remember your name) wished my partner a Happy Birthday, something which had evidently been passed on by Natasha who I made our dinner reservations... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review on Trip advisor. It was great to read that you had an enjoyable first visit and that you found your room spacious, modern and clean. I am delighted that you found the food in the brasserie superb and that you found the staff at dinner and breakfast to be helpful... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2013 via mobile

We had the opportunity to stay at this hotel via a last minute eBay deal as the original party could not make it. What a deal we got!!! First class from the moment we arrived to the very end. Service at the reception desk to the numerous bars and restaurants was brilliant. Rooms were superb. Facilities like the spa and... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post your feedback on Trip advisor following your recent visit. I am delighted that you found all aspects of the hotel first class and that you enjoyed our bars, restaurants, Spa and pool. I am thrilled that the service you received throughout your stay was some of the best you have ever experienced.... More 

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