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Norton House Hotel & Spa Edinburgh

#27 of 145 Hotels in Edinburgh
Certificate of Excellence
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Ingliston, Edinburgh EH28 8LX, Scotland
Best prices for: 1 room 1 guest
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Norton House Hotel & Spa Edinburgh
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Norton House Hotel & Spa Edinburgh
Norton House Hotel & Spa Edinburgh
Norton House Hotel & Spa Edinburgh
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823 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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There are newer reviews for Norton House Hotel & Spa Edinburgh
See the most recent reviews
Cambridge
Top Contributor
55 reviews 55 reviews
42 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed April 1, 2013

We had booked this hotel through Secret Escapes.com. Our first impressions were great. Its a lovely hotel situated not far from the motorway and very easy to find. Sat Nav will take you straight there. We were on our honeymoon and we really appreciated the staff letting us check in early. The receptionist was lovely and very helpful. We were... More 

Was this review helpful? Yes
Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review of your stay with us in March. It does seem to me that you did very much enjoy your stay apart from the fact that the room was cold. I am unsure as to why this is the case apart from the fact that the weather was very cold during... More 

Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2013

Having just returned from a stay at norton house I felt I had to write a review - it's not something I would normally do. On arrival at the hotel the reception staff could not have been more welcoming. Having enquired about lunch in the brasserie we were advised it was fully booked, however after only minutes a table was... More 

Was this review helpful? Yes
Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you so much for posting a review of you recent visit to Norton House Hotel and Spa. I will ensure that the team are made aware of your review; they will be very encouraged by your lovely comments. I hope we will see you return to our hotel in the near future. Kind regards R MacKay More 

Astley, null, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2013

Friendly hotel situated in beautiful grounds. The city is just a short drive away or alternatively as we did use the park and ride that has regular buses running every few minutes. The hotel spa is a great place to relax,the only downside is you have to walk outside to access the facilities ( it was snowing so not great... More 

Was this review helpful? Yes
Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to express your thoughts on Norton House Hotel and Spa. I was very happy to read that you enjoyed your stay and that you will look forward to visiting again soon. It is indeed true to say that one has to walk outside to access our Spa but it is only a very short... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed March 30, 2013

My husband and I will always be grateful to the impeccable service we received from Norton House on our wedding day. The staff treated each and every guest remarkably. All 70 guests commented on how valued and looked after they felt. The staff really do make your stay feel so special. The food was incredible and caters for many needs.... More 

Was this review helpful? Yes
Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Dear Leah Thank you very much for taking the time to post a lovely review of Norton House Hotel and Spa after your wedding here. I am delighted that you had such a great day and I do hope you are enjoying married life. From us all at Norton House, we wish you and Jack a very long and happy... More 

Whitley Bay, England, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2013

Stayed for one night break. Lovely hotel, with a very relaxing atmosphere. Evening meal in the Bistro was excellent, as was breakfast. Spa great, although not much space in the changing rooms or rooms to change, or any free lockers.... First spa hotel I've been to where children were allowed, but did not notice them too much! (Would bring my... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I am very grateful to you for posting a review following your recent stay. It is fantastic that you enjoyed all aspects of your visit and that you had a great relaxing time. We do allow children access to our swimming pool as well has having adult only times to ensure families and Spa guests are all looked after. Thank... More 

Preston, United Kingdom
Top Contributor
127 reviews 127 reviews
35 hotel reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed March 26, 2013

I stayed here for work and thoroughly enjoyed my stay. I was allocated a room at the end of a corridor, and loved the toy cat on the bed that you could put outside your room to say you did not want to be distrubed. I heard some aircraft noise with it being in close proximity to the airport but... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your recent trip on business. I am delighted that you found all our staff to be helpful and friendly and pleased you enjoyed breakfast and your working lunch in the Brasserie. I appreciate you letting us know that you liked listening to the radio at breakfast; this has something we have done since... More 

Nottingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 24, 2013

We stayed one night at this hotel before moving to one closer to the city. This gave us a relaxing start to our mini break after a long journey. The spa pool was just the right temperature although the downside is that you have to walk outside of the hotel to reach that facility. Not so good on a cold... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to place a review on Trip Advisor following your recent stay. I was pleased to read that you were looked after by the team and that you found the service levels at reception to be of a high standard. I agree with you that Norton House Hotel and Spa is great for anyone wanting... More 

Paisley, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 24, 2013

Stayed for two nights and used the spa and restaurant facilities both days we were there,first time in a spa for me though my wife is a seasoned spa user ! staff and facilities in the spa were excellent and thouroughly enjoyed the experience.The hotel staff were very helpful and allways had a smile and a hello or goodmorning,we ate... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I am very grateful for you taking the time to post a review on Trip advisor regarding your recent visit to Norton House. I am delighted that you had an excellent break and that you were able to use the facilities in our spa and enjoyed the experience. I am pleased that you found all the staff helpful and the... More 

Dunfermline, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 23, 2013 via mobile

Having just had afternoon tea at this hotel cost is 18.50pp I cant recommend it high enough. Lady was very attentive the range of loose teas on offer or coffee was very good, you get a little timer telling you when it is ready for drinking, plus a range of sandwiches scones and little cakes was very good. This can... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your recent visit for afternoon tea. I am delighted you enjoyed your experience and that you found the staff attentive and the quality of food good. You are correct in saying afternoon tea can be enjoyed at any time of the day and we do have a very popular elevenses menu served in... More 

Waterlooville
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed March 21, 2013 via mobile

We stayed here for 2 nights and used the spa and restaurant facilities whilst here. I was extremely pleased with every aspect of this hotel and the customer service thought all departments was refreshing in today's climate. Thank you to all who made our stay faultless. Yes the restaurant is pricey, but the food was outstanding and I did not... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

What a lovely review thank you. I am delighted that you found our hotel faultless and that you were pleased with all aspects of your stay. Attentive natural service is something we aspire to and the team will be delighted to know that after reading your review they achieved that goal. It is very much appreciated that you recommend us... More 

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