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Norton House Hotel & Spa Edinburgh

4.0 of 5 Ingliston, Edinburgh EH28 8LX, Scotland
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Certificate of Excellence 2014
Norton House Hotel & Spa Edinburgh
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Norton House Hotel & Spa Edinburgh
Norton House Hotel & Spa Edinburgh
Norton House Hotel & Spa Edinburgh
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761 reviews from our community

Traveler rating
    437
    214
    71
    30
    9
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115
364
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101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Norton House Hotel & Spa Edinburgh
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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently enjoyed an overnight stay at Norton House for dinner and spa treatments. The hotel itself is in stunning grounds, and the rooms are beautiful. The only disappointment was the amateurish service, which was a theme during dinner, and continued during breakfast and lunch in the spa the next day. It distracted from the food which was actually of a... More 

Was this review helpful? Yes 1
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your recent stay at Norton House Hotel & Spa. I was happy to read you enjoyed your overnight stay and it is great to read that you found the rooms beautiful and the food great. I take on board your comments regarding service in the Restaurants and Spa and I apologise for the... More 

Lincs
Top Contributor
86 reviews 86 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very impressed with this hotel after a dismal experience at the nearby Hilton last year. The staff, throughout, are courteous and efficient. The restaurant and bar areas make for friendly and convivial venues. Our late night post work group drinking sessions were positively welcomed. The rooms are very good: clean, spacious and well appointed. Very much recommended

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I very much appreciate you taking the time and trouble to post a review following your trip on business in October. I am pleased that you were impressed with Norton House and it is great that you found our restaurants and bar areas ideal for your group activities. I am delighted that you found the staff courteous and efficient and... More 

Redhill, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We booked two rooms for a weekend trip to celebrate our anniversary and my mother-in-law's birthday. We found the hotel and staff warm and welcoming. The pool and gym were great - hugely better than in many hotels and in a purpose built building next to the hotel. Food and service were great and the whisky menu in the bar... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your recent trip to Norton House Hotel & Spa. I am delighted you found our staff warm and welcoming and it is pleasing to read that you thought the pool and gym were great. I appreciate your kind comments regarding food and service and I know the bar team... More 

Scotland
Contributor
12 reviews 12 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is lovely. The second you turn into it and drive up the long road, you know it's heading to something special. The reception area is traditional and grand. The staff are very friendly and are always offering to carry bags, order you taxis, opening doors for you etc, but not in a 'give me a tip' kind of... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Many thanks for taking the time to post a review of Norton House Hotel & Spa. I am delighted that you enjoyed your stay and that you found our team helpful and friendly. I am pleased that you had chance to dine in the hotel that you made it over to our Spa as well. Thank you again for your... More 

North Yorkshire
Top Contributor
73 reviews 73 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A hotel cannot be better than it's staff and the staff here are good. However, a hotel is also defined by its' building and this building is higgledy piggledy to an extent that is less than charming. Our room (105) was good but the way to it was long, winding and complicated. Breakfast was excellent and the serving staff the... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time and trouble to post a review following your recent stay. I am delighted you enjoyed your breakfast and pleased that you found the staff excellent. The team at Norton House regularly review all feedback and I know they will take great encouragement when reading your comments. The layout of our hotel can sometimes cause... More 

London, United Kingdom
Top Contributor
150 reviews 150 reviews
41 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For a short business trip this is ideal - I arrived late at night at the airport and this is just a 5 minute hop. Rooms are very nice - clearly an interior design expert has been let loose - although the more public open areas look a little tired in palces and probably need a revamp. Breakfast was good... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for your review on Trip Advisor following your recent stay with us on business. I was delighted to read your comments regarding breakfast and the service from our friendly team. We are fortunate to have some very natural, attentive and genuinely charming staff who love what they do and who are very proud to work at Norton House.... More 

Los Angeles, California
Contributor
19 reviews 19 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

Came here with a tour group so not sure of the nightly cost. However, great place to stay although finding your room came be confusing because of an addition/remodeled to the hotel. The room we stayed in was in clean, bed comfortable and modern. There is a bus stop just off the property and the cab ride to Edinburgh is... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I am very grateful for you posting a review following your recent visit to the hotel. Your comments regarding the staff and bedroom are very much appreciated and I know the team will take great encouragement when they read your kind words. Thank you again for your feedback. Kind regards, Chris Monks More 

Baton Rouge
Top Contributor
129 reviews 129 reviews
34 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed November 11, 2014

Very luxurious rooms with very comfortable beds. Nice specious grounds. Secluded. Good breakfasts and dinner. Outside of city center, closer to airport. Had nice facilities including pool and workout area. First hotel in UK with face clothes.

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I am very grateful for you taking the time to write such a lovely review. I am delighted that you enjoyed all aspects of your stay at Norton House and I do hope we can welcome you back to our hotel on your next visit to Scotland. Kind regards, Chris Monks More 

Scotland
Top Contributor
69 reviews 69 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 9, 2014

The hotel is set in beautiful grounds and at one time must have been a magnificent dwelling for some wealthy family. Today as a hotel and Spa it's well located for Edinburgh airport and not too far out of the city centre to be accessed by taxi or car. The double room we had appointed to us had en suite... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I very much appreciate you taking the time and trouble to post feedback following your recent stay at our hotel. Norton House was once the home to the Usher family who were well known for their association with whisky distilling. I am delighted that you found your room clean and comfortable and pleased that you found the steaks in our... More 

Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 9, 2014

Just spend weekend 8th&9th November at Norton house. Loved every bit of it. Staff very helpful and friendly. The food in the restaurant was first class and breakfast in bed was delicious. Free wifi at hotel and good reception. Spa was lovely. Spend time in pool, sauna, steam room and jacuzzi was very relaxing. Overall wonderful hotel, relaxing and staff... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your recent stay at Norton House Hotel & Spa. I am delighted you enjoyed all aspects of your stay, and I am pleased that you found the staff very helpful and friendly. I do hope we can welcome you back to our hotel in the not too distant future. Kind regards Chris Monks More 

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Additional Information about Norton House Hotel & Spa Edinburgh

Address: Ingliston, Edinburgh EH28 8LX, Scotland
Location: United Kingdom > Scotland > Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Norton House Hotel & Spa Edinburgh 4*
Number of rooms: 47
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Also Known As:
Norton House Hotel And Spa Edinburgh
Norton Hotel Edinburgh
Norton House Hotel & Spa Edinburgh Scotland
Hotel Style:
#6 Spa Hotel in Edinburgh
#10 Family Hotel in Edinburgh
#10 Business Hotel in Edinburgh
#18 Luxury Hotel in Edinburgh
#24 Romantic Hotel in Edinburgh

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