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Norton House Hotel & Spa Edinburgh

#38 of 150 Hotels in Edinburgh
Certificate of Excellence
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Ingliston, Edinburgh EH28 8LX, Scotland
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1 room 1 adult
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Norton House Hotel & Spa Edinburgh
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1,059 Reviews from our TripAdvisor Community

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Sussex
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

At last, a city hotel where you can actually open the bedroom window and don't have to put up with aircon. And with a radiator that you can actually turn off (or on). Except that of course it isn't a city hotel, being located nearer South Queensferry than the city centre in an oasis of countryside. Even better, proper milk... More 

Helpful?
Thank David E
Clydebank, United Kingdom
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is very well situated for the airport and in pleasant, extensive tranquil grounds. The reception was good. The rooms are stylish and very well equipped. Room service is prompt and efficient - for an ice bucket and glasses. However, it was so disappointing to have an indifferent fillet stake for £35 in the bistro, But what really offended... More 

Helpful?
Thank Crystal2161
Westhill, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Myself and my fiancé stayed here overnight on 5th Feb and had a great stay! We booked an executive room which was fab, it was more than comfortable and the fresh milk in the fridge for coffee was a nice touch. We ate dinner in the brasserie and the food was amazing, I loved every course as did my partner.... More 

Helpful?
Thank Pmennie
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time and trouble top post such a great review. I am delighted you enjoyed all aspects of your stay and I am pleased that you liked the fresh milk for your coffee. The team work so hard to ensure our guests have the best possible experience and I know they will take great encouragement when... More 

Glasgow, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice hotel, nice rooms, nice spa, nice staff but food is poor. Shame. Had 3 course dinner but food was trying to be pretentious but was really really average, in fact below. Three prawns in prawn cocktail and horrible lemony sauce that tasted like a slightly off lemon tart filling with brown edged lambs lettuce. Main of red snapper was... More 

Helpful?
Thank Inky C
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time to post a review following your recent stay. I was pleased to read you liked the room and Spa, and that you found the staff to be nice. I was disappointed to read that your meal in the Brasserie did not meet your expectations. I have asked the Brasserie team of chefs to review... More 

Edinburgh, United Kingdom
Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I took my daughter here for a overnight stay for her 16th birthday. We booked the spa package which included 2 course lunch when we arrived, 2 25 min spa treatments each, use of all the spa facilities, 3 course dinner in the brassiere, breakfast in the morning which we got delivered to our room and one nights stay in... More 

Helpful?
Thank kerrytcm
ChrisMonks72, Deputy General Manger at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a super review following your Spa break at Norton House Hotel & Spa. I am delighted you had such a great time and that you enjoyed all aspects of your hotel & spa experience. I look forward to welcoming you back very soon. Kind regards Chris Monks More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this fantastic hotel last year, sorry the review is so late. We booked a dbb deal with a bottle of champagne which was very good value. We had a family room in the new wing which was very trendy. The boys loved the tv in the bathroom! Used the pool and restaurant, both were excellent. Would def... More 

Helpful?
Thank Dawn1lgf
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you very much for taking the time to post a review of your stay with us in March last year. I am delighted you had such a nice time with the family and that you enjoyed all the facilities in the hotel. I hope it won’t be long until your next visit to Norton House. Kind regards Chris Monks More 

Glasgow, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Its been a while since I stayed - but as I have only just joined trip adviser - I though i would take the time to review! amazing rooms - the spa is fantastic - and a walk around the grounds after breakfast is just the trick. If your a rose wine lover try the Delicato - strawberry's and cream... More 

Helpful?
Thank Leeannlovescats
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time and trouble to post a review following your stay in September. I am delighted you like our rooms and that you describe our spa as fantastic. Mike our Food & Beverage Manager will be really pleased that you liked the ‘Delicato Zinfandel Rose’ which he describes as ‘Strawberries and cream in a glass, seriously... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

My friend and I booked a one night stay with 3 course dinner, 2 spa treatments, breakfast and spa lunch included. When we arrived we were greeted with £40 Prosecco price lists and decided to drink elsewhere, I would expect to pay that for a nice bottle of champagne but for a bottle of prosecco - no. This didn't dampen... More 

Helpful?
2 Thank Liz T
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review on Tripadvisor following your recent visit to Norton House Hotel & Spa. All your feedback is really important to us and whilst we naturally enjoy receiving positive reviews, we add just as much importance to comments letting us know where we did not do well. Please accept my apologies that certain aspects of your... More 

Dundee, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked an executive room for a night away to celebrate my 30th birthday and our wedding anniversary the following week. When we arrived we were told we had been upgraded to the Kingdom suite which was the biggest room in the hotel. To say we were impressed would be an understatement! There were two lovely plates with messages in... More 

Helpful?
Thank LJMcKenzie
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I am grateful for you taking the time to post a super review following your recent stay. I am delighted to read that this was your best hotel stay ever and it is great that the team upgraded you to the kingdom suite and recognised your birthday. The kingdom suite is a fabulous room and I am so pleased you... More 

Glasgow
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My mum and I stayed here after getting a voucher deal from itison. We had a very enjoyable and relaxing stay and we were very impressed by the hotel. Our room was clean and nicely decorated with added extras such as a mini fridge and big plasma tv. Great leisure facilities, large swimming pool and jacuzzi which we enjoyed very... More 

Helpful?
Thank erk0310
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time and trouble to post a review. I am delighted you enjoyed all aspects of the hotel and it is great to read that you found the team to be friendly and helpful. I am pleased you will return in the future and I look forward to welcoming you back to our hotel. Kind regards... More 

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