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All 146 Edinburgh hotels

Norton House Hotel & Spa Edinburgh

4.0 of 5 Hotel   |   Ingliston, Edinburgh EH28 8LX, Scotland
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Norton House Hotel & Spa Edinburgh
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85%
Ranked #28 of 146 Hotels in Edinburgh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Adamfamily305 Manchester, United Kingdom
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712 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
Manchester, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a super weekend here - one of the largest and best appointed rooms I have experienced in UK recently; great food and a well equipped gym. We used the park and ride and excellent tram service to get into the centre of Edinburgh.

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London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel close to the airport. The bed was so comfortable and just what I needed after a long day of travelling. Plus point was that the room had a 'proper' hairdryer that could be plugged in anywhere in the room. Lovely breakfast delivered to my room on time every day and a quick phone call to let me know... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW

I stay at this hotel twice a year due to work, the rooms we have are very nice, large tv, tv in the bathroom, air conditioned room, safe, fridge etc is just a few of the perks you can get when staying with handpicked hotels, they are also very quite throughout to which is nice

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your stay in June on business. It is great to read you like our executive bedrooms and that you appreciate the little extras such as air conditioning and a tile television in the bathroom. I am delighted that you have stayed here twice this year and I do hope we can welcome you... More

Montclair, New Jersey
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As in 2013 we stayed again in 2014 before returning to the US. Hotel the same as prior year with rooms pleasant, clean, modern, with nice additions like fresh milk for coffee. Staff courteous and go out of their way to help with enquiries. Spa quiet and clean, pleasant pool. Rooms a little difficult to access: an up elevator then... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your visit in August. I am delighted you enjoyed all aspects of your stay and that you found our team members courteous and helpful. I very much appreciate you staying for a second consecutive year and do hope we can welcome you back in 2015. Kind regards, Chris Monks More

United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a beautiful hotel set in lovely grounds, I am not surprised it is used for weddings. The staff are friendly and very helpful. The food is excellent. The little black cat that you put out at night (so that you are not disturbed) is a lovely touch. Didn't get a chance to use the Spa this time so... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I very much appreciate you taking the time to post a review following your recent visit to Norton House Hotel & Spa. I am delighted you found the hotel beautiful and that you appreciated our lovely grounds. It is great to read you found all the staff friendly and helpful and that you rated the food to be excellent. Maisie... More

Senior Contributor
33 reviews 33 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Took my wife here for her birthday treat so she could enjoy the Spa. We normally stay at the Dakota but had told this was the nicest hotel in Edinbugh. We had a champagne break for two @ £165, which seemed good value including 3 course dinner. We were very disappointed by the room however as it was at the... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you very much for taking the time to post a review of your stay with us for your wife’s birthday. Whilst it was nice to read that you enjoyed the Spa and found it relaxing and clean. I was sorry to read that you were disappointed with certain aspects of your stay. I am aware that one of the... More

Philadelphia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

From the outside, the hotel appears as a country estate/manor house but when you get inside, it is just like any conference hotel. The reception staff was not very helpful when we arrived. The restaurant was also closed the night we were there, so we had to go to the Bistro and the food was average to poor. The hotel... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review of Norton House Hotel & Spa following your recent stay. All feedback is really important to us and whilst we naturally enjoy receiving positive reviews, we add just as much importance to comments letting us know where we did not do well. Please accept my apologies for the service issues you experienced at reception... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great hotel, close to nature with peaceful, romantic, friendly interior and exterior. It makes you feel like staying home. I do not have enough time to enjoy the spa, but I hope will come back once day to experience it.

Was this review helpful? Yes 1
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I am very grateful for you taking the time to post a review on Trip advisor following your recent stay. I am delighted you think we are a great hotel and I am so pleased that you had that feeling of staying at home. I do hope we can welcome you back in the future, and hopefully next time you... More

Perth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We've visited and stayed many times and our recent visit for afternoon tea did not disappoint. We were offered an excellent choice of loose leaf teas and the menu had a wide range of choices including late lunch options. The staff were attentive without being intrusive and the menu was good value for money. Parking is easy and the grounds... More

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I really appreciate you taking the time to post a review following your recent visit. I am delighted you found the food offering excellent and that our staff were attentive and offered you an excellent selection of loose leaf teas. Afternoon Tea is very popular at Norton House and it is great to read that you have stayed here many... More

glasgow, scotland
Top Contributor
72 reviews 72 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night as a birthday treat. Had booked a classic room but this was upgraded to an executive room with a balcony for only £20 which we thought was fantastic value. The room was large with a balcony and stunning bathroom with TV , we were talked through all the features of the hotel and the room,... More

Was this review helpful? Yes 1
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post feedback following your stay to celebrate your birthday. I am delighted you had a relaxing time and that you enjoyed all the facilities in the hotel. I apologise and take on board your comments regarding a member of the team in the Brasserie and I have asked the Food & Beverage Manager... More

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Additional Information about Norton House Hotel & Spa Edinburgh

Address: Ingliston, Edinburgh EH28 8LX, Scotland
Location: United Kingdom > Scotland > Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Norton House Hotel & Spa Edinburgh 4*
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Also Known As:
Norton House Hotel And Spa Edinburgh
Norton Hotel Edinburgh
Norton House Hotel & Spa Edinburgh Scotland

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