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All 147 Edinburgh hotels

Norton House Hotel & Spa Edinburgh

4.0 of 5 Hotel   |   Ingliston, Edinburgh EH28 8LX, Scotland
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85%
Ranked #27 of 147 hotels in Edinburgh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Nikki T Edinburgh, Scotland, United Kingdom
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694 people have reviewed this hotel

Traveler rating
    401
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Edinburgh, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We booked this through an ITISON deal but were able to upgrade to the Kingdom Suite for a very reasonable amount. Helpful hint - always ask the question! Very smooth check in, delicious afternoon tea, swim in the pool (which our 14 month old ADORED) then quiet evening where we had drinks on our private balcony which was huge then... More

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Ann Arbor, Michigan
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked as a place that was convenient to airport since we were leaving the next day. This is an old manor that has been converted into a hotel. Rooms are modern, and the restaurant was great, but they did not have a shuttle service to/from airport (although their website says they do), and for a one night stay after... More

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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

My daughter arranged a spa break including overnight stay all went very well with the spa day as expected and very friendly staff. Spa facilities excellent. Bedroom well appointed with comfortable beds and unfortunately that's where our relaxing break ended. We were due a 3 course meal each in the Brasserie but for some reason only known to the waiter... More

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North Carolina, USA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 2 nights as part of a CIE Tour. Extremely clean, comfortable hotel. Beds and pillows very comfortable and air-conditioned. Staff was excellent and food was average. The only negative was that the hotel is 30-45 minutes away from the heart of Edinburg, which cut several hours out of our touring capability. I have nothing bad to... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I very much appreciate you taking the time to post a review following your recent stay at Norton House Hotel & Spa. I am pleased that you liked our hotel and delighted that you found the team to be excellent. I do appreciate the roads into town can be busy especially around the times of the festival, but on a... More

Devizes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here on business during the fringe. Rooms are clean and comfortable but a little tired now. Bed and pillows were just the right softness for me and no noticeable noise from neighbouring rooms or corridor. The welcome at reception was warm and efficient. Bar staff were pleasant and helpful. Its quite a drive from the city centre, however less... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your recent business trip. It was great to read that you found our reception team warm and efficient and the bar staff pleasant and helpful. I am also pleased that you found breakfast good with lots of choice and efficient service. I am delighted to read that you this was your fourth visit... More

Norman, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago NEW

I loved this place! My wife and I were basically trying to see all of the UK in a week, right? First night, late to Heathrow with a connection to Dublin. Missed connection. Lost wife's luggage. Went to Glasgow the next day. Horrendous time driving, took 2 hours in the middle of the night, downtown, trying to find our hostel.... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time to post a review following your trip in October last year. I was delighted to read your room was the best you had stayed in and that our receptionist was kind and attentive. I was sorry to read that other parts of your trip in the UK were chaotic and stressful but pleased that... More

York, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here on a business trip during August 2014. The hotel was good, however didn't quite meet the price range it occupies, with some elements belonging at lower-market establishments. The reception staff were welcoming and attentive, happy to book reliable taxis at any hour of the day. Check-in and check-out were painless and quick. Getting to the room involved... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for your review on Trip Advisor following your recent business trip to Norton House Hotel & Spa. I was delighted to read that your room and bathroom were clean and that you found our Reception team welcoming and attentive. The executive room that you stayed in does have a television in the bathroom and a separate shower and... More

Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel a good bit and hotels are often a mixed bag. Questionable hotel with great staff. Great hotel with questionable staff etc. The Norton House gets it all right. You feel like you are staying at Dowton Abbey. Large comfortable rooms. Outstanding breakfast buffet. Beautiful grounds with walking paths. Kind, helpful staff. Interesting, talkative bartenders. It was enjoyable from... More

Was this review helpful? Yes 1
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your visit on business in August. It is fantastic to read you found your bedroom comfortable and our breakfast offering outstanding. Due to the fact that you enjoyed your experience so much, I am delighted that you now plan to visit us again, with your wife when you come... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

As I have Coeliac disease, afternoon tea is not always an easy option for me. However, our Celebratory Afternoon Tea, complete with a glass of champagne, was a huge success - delicious tiny sandwiches, scones with home made strawberry jam and clotted cream, and a selection of freshly made cakes. My husband was equally delighted with his 'normal' share.

Was this review helpful? Yes 2
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for your lovely review following your visit for a celebratory Afternoon Tea. I am delighted the occasion was a success and I am pleased that you were able to enjoy your scones, cakes and sandwiches served Gluten free. Thank you again for your kind feedback and I do hope we can welcome you back very soon. Kind regards.... More

Livingston, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friend and I visited the Spa last week We were there for the day enjoying the facilities, having 2 treatments each and afternoon tea. Staff are very professional and friendly. Nothing too much trouble for them. On arrival we were shown round the facilities and issued with towels, robes and slippers. We had booked the treatments at times to suit... More

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you very much for posting a lovely review of your Spa Day at Norton House. I am delighted that you had such a great time and I will ensure that the team are made aware of your very kind comments. I do hope to welcome you back for another Spa Day very soon. Kind regards, Chris Monks. More

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Additional Information about Norton House Hotel & Spa Edinburgh

Address: Ingliston, Edinburgh EH28 8LX, Scotland
Location: United Kingdom > Scotland > Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Norton House Hotel & Spa Edinburgh 4*
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Also Known As:
Norton House Hotel And Spa Edinburgh
Norton Hotel Edinburgh
Norton House Hotel & Spa Edinburgh Scotland

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Edinburgh #10 Family Hotel in Edinburgh #10 Business Hotel in Edinburgh #19 Luxury Hotel in Edinburgh #25 Romantic Hotel in Edinburgh
Hotel Class
Number of rooms
47

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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