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Norton House Hotel & Spa Edinburgh

#35 of 146 Hotels in Edinburgh
Certificate of Excellence
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Ingliston, Edinburgh EH28 8LX, Scotland
Special Offer
Classic two night break
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Norton House Hotel & Spa Edinburgh
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Norton House Hotel & Spa Edinburgh
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916 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wishaw
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

First time staying in hotel although I have had a Spa day with Afternoon Tea in the Spa which I can highly recommend, this prompted an overnight. On Arrival we were warmly welcomed and efficiently booked in. We had an executive room which I have to say had everything you would need; the bed was extremely comfortable and the room... More 

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Aberdeen, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My wife and I have stayed here a few times now but on this special occasion with my family also staying for my 50th birthday, it was rather disappointing. The hotels central reservations team were informed as was the hotels manager (my wife is still waiting on a reply from him) by my wife that this was a special occasion... More 

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Dundee, United Kingdom
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well worth a visit with friends for an afternoon tea. Lovely setting and the room was spacious and comfortable. Staff were friendly and attentive and the service was just right. Lovely selection of sandwiches and cakes with lots to choose from. Would highly recommend.

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Nottingham, England, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night with work. Great hotel with friendly staff and well appointed rooms. Food in the bistro was good. Wish my meeting was not quite so early as i would have tried a few of the selection of whisky's! Would happily stay again

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Chicago
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Every once in a while you come to place that totally takes your breath away and you don't want to leave. Norton House is one of those places for me. Staying here was a little like falling into a Downton Abbey episode, except without all the sadness and loss. Clean, modern rooms that still somehow maintain the integrity of the... More 

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kirkcaldy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great room, beautiful surroundings. Only stayed one night for a wedding, lovely setting. Had meal in the bistro, food was very good and staff very pleasant. Next day we decided to have breakfast in our room and thoroughly enjoyed it and was beautifully presented. Would certainly recommend this hotel to friends and family.

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time to post a review on Trip Advisor. I am delighted you enjoyed all aspects of your stay and that you found the team to be pleasant. Thank you for recommending us to future guests and I do hope we can welcome you back in the very near future. Kind regards Chris Monks More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Food is very good can't fault it, what lets it down is incredibly slow service for a simple 2 course lunch it was not busy only 3 other tables in use. We were never offered drink refills and never asked if food was ok or if anything else needed, the assistant manager a male is very over whelmed and not... More 

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your recent visit for lunch. Please accept my apologies that your experience did not meet your expectations. I have spoken to the Food and Beverage Manager and Head Chef who will address these issues with their management teams. I was pleased to read that the food was very good... More 

Frisco, Colorado
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We attended a family wedding recently at the hotel and the wedding event itself was well organised and the wedding breakfast delicious. The setting for the photographs was gorgeous and everyone had a great time. The only downside to the whole experience was the organisation of the bar in the evening for two reasons: - there weren't enough people servicing... More 

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I very much appreciate you taking the time and trouble to post a review following your stay to attend a wedding. I am delighted you enjoyed the wedding celebrations and it is great to read that everybody had a great time. I am disappointed and apologise for your experience at the bar and whilst I appreciate it was a busy... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed for one night whilst on business. Stayed in the Edinburgh Suite which was beautifully appointed, spacious, with a wrap around terrace. Staff were excellent and very helpful. The bathroom had a tv opposite the bath, great whilst soaking in the tub! I ordered breakfast to the room in the morning due to time constraints and it was delivered on... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time and trouble to post a review following your recent stay on business. I am delighted you liked the Edinburgh Suite and that you found the team to be excellent and friendly. It is pleasing to read that you will recommend us to prospective guests and it is great that you will return in the... More 

Edinburgh, United Kingdom
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Had the most amazing day at the Garden Suite Norton House for our wedding and we can't thank the wedding team enough! Then we enjoyed a fantastic stay in the Kingdom Suite. It was amazing!! The room and the view was gorgeous! Had ordered the room service and enjoyed watching the view from our private balcony. The bathroom was huge.... More 

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Congratulations on your recent wedding at Norton House Hotel & Spa and for taking the time to post a review on Trip Advisor. I am pleased you had an amazing day and that you were able to take advantage of the Kingdom suite after the wedding celebrations. The kingdom suite is an amazing room, and I am delighted you enjoyed... More 

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