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Norton House Hotel & Spa Edinburgh

#27 of 145 Hotels in Edinburgh
Certificate of Excellence
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Ingliston, Edinburgh EH28 8LX, Scotland
Best prices for: 1 room 1 guest
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Norton House Hotel & Spa Edinburgh
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Norton House Hotel & Spa Edinburgh
Norton House Hotel & Spa Edinburgh
Norton House Hotel & Spa Edinburgh
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825 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carluke, United Kingdom
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed today NEW

My wife and I attended a wedding here on 28 March and I have to say the whole experience was just great. There are 2 function suites: the ballroom in the main building and a separate, purpose built one which sits over the swimming pool and spa. We were in the latter suite and it is just perfect. Sadly, the... More 

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Edinburgh
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here and had a great time food was lovely couldn't manage desert after our starter and main course. Breakfast was also great.our room was nice and plenty room no problems with our heating and bed was really comfy. Liked how they gave you milk and water in the mini fridge nice touch.Great shower really powerful. Hotel is really big... More 

Was this review helpful? Yes 1
Thirsk, United Kingdom
Top Contributor
67 reviews 67 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here due to a last-minute requirement to stay overnight in the area. First of all I have to say that the staff were very good; attentive and helpful. Can't really fault them. The hotel is nicely decorated and the food it of a good standard. My one problem was with the room I tried to sleep in. I... More 

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Edinburgh, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolutely love the Norton spa, treatments are amazing, the spa is lovely and clean, robe and towel provided, my fav bit is what I call the dark room. Relaxing music calm atmosphere dark cosy I always fall asleep. I know its not ideal but a clock would be good in there as you loose track of time and when you... More 

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Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review of our Spa. I can tell you are a regular visitor. It is a part of our hotel that I don’t get to “sample” as much as I would like but we are very proud of what the team achieve. I will ensure that Carla, my Spa Manager is aware... More 

Cheshire UK
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here after the Ireland rugby match, so was in good spirits! Lovely room, very comfortable, clean and tidy, with a nice touch of milk and water in the fridge. Had an evening meal and must say the food was superb, my wife eats gluten free. She had salt and pepper calamari to start and braised ox cheek as main,... More 

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Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you very much for such a lovely review. I am very happy that you enjoyed yourself so much during your visit. I will ensure that my team are aware of your comments; they will take great encouragement from them. Congratulations to Ireland for winning this year’s Six Nation. Very well deserved but I don’t think that Scotland played nearly... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

me and my wife stayed here for the weekend and booked express spa treatments the treatment room was dirty with oil based creams splattered over the wall the changing rooms had mould growing on the ceiling above showers the shower areas smelt like a public toilet and 1 of 3 hair dryers worked the steam room had gunk on the... More 

Was this review helpful? Yes 1
Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review of your recent visit to our Spa. All feedback is really important to us and helps to constantly review our standards and product. Our spa is a very popular and busy part of our business and as such does require constant care and attention. We do have a programme of maintenance right through our... More 

Edinburgh, Scotland, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I went to the Norton for a spa day for my birthday, its was relaxed and friendly not over crowded as I would expect for a weekend facilities were great afternoon tea lovely, its just the little things that need to be fixed to make this a great experience..... Arrival at 11am shown around the facilities talked... More 

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Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review of your recent Spa day. I am glad that you enjoyed your day and I have noted your points regarding “the little things”. I think you are being very gracious as there are some points you have raised which we have not reached our normal service standards and for that... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We attended an all day wedding at the Norton House(my wife was Best Man!)and it was excellent.It was a small wedding and nothing was too much trouble for all the staff who looked after us in the Verandah suite.The 3 course meal we had was top quality and good sized portions too with the highlight being dessert-the sticky toffee pudding... More 

Was this review helpful? Yes
Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review on Tripadvisor following your visit to Norton House Hotel and Spa for a wedding celebration. I was very happy to read how much you enjoyed yourself and that you thought the whole day was excellent. Kind regards R MacKay More 

glasgow, scotland
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had the pleasure of staying here overnight 20/21 March 2015. This is an excellent hotel, with very welcoming staff. We had a more than adequate room with an extremely comfortable bed. I can't comment on the restaurant, but the breakfast fare was very well presented and tasty. The hotel benefits from a large and very well catered for spa... More 

Was this review helpful? Yes
Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you very much for posting a review of your visit to Norton House Hotel and Spa. I was delighted to read that you had a very pleasant experience and trust that you will return to enjoy our hotel again in the future. Kind Regards R MacKay More 

Märsta
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I go to Scotland from time to time, never stayed in this hotel before. However, I ended up here and I found a pearl amongst hotels. Friendly and serviceminded staff, checkin or restaurant, didnt matter. The room wasnt fancy in any way, but very charming and with a huge comfy bed (important to me). Had a dinner in the pub... More 

Was this review helpful? Yes
Ronnie_MacKay, General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you very much for taking the time to post a review of your recent stay with us. I have to say that I love the way that you have described our hotel...."a pearl". Thank you. I am delighted that you enjoyed your brief visit and do hope that we will see you again soon. Kind Regards R MacKay More 

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