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Norton House Hotel & Spa Edinburgh, Scotland

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Norton House Hotel & Spa Edinburgh

4.0 of 5
Ingliston, Edinburgh EH28 8LX, Scotland
Hotel amenities
Norton House Hotel & Spa Edinburgh
90 traveler photos
Ranked #32 of 142 hotels in Edinburgh
4.5 of 5 stars 476 Reviews
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476 reviews from our community

Traveler rating
    268
    133
    43
    25
    7
See reviews for
Families
69
 
Couples
239
 
Solo
15
 
Business
53
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Scotland
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Lovely Hotel”
5 of 5 stars Reviewed May 22, 2013 NEW

Stayed here for one night in an Executive room and it was really lovely with a spacious bathroom (complete with TV screen at end of bath) which had very nice toiletries. Unfortunately we were woken up at 6.15 a.m. with the first plane leaving nearby Edinburgh Airport and heard every one taking off after that too! We had a most... More

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Wakefield, United Kingdom
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
“Hand Picked Haven - Norton House Hotel and Spa”
5 of 5 stars Reviewed May 20, 2013 NEW

We booked this Hotel through Hand Picked Hotels, a Executive room with full breakfast was the room chosen at a cost of £109.00. It was to celebrate my 48th Birthday!! When booking the hotel we did state we would probably arrive early, and our booking offer included a Cream Tea which the reception staff had kindly booked us a table... More

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See 4 more reviews by Susan W for Edinburgh
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review
May 21, 2013

Thank you for taking the time to write such a fantastic review. I am thrilled that you enjoyed your birthday celebration and that you were delighted with all aspects of your stay. The Edinburgh suite is a fantastic room and I am pleased that your decision to pay for an upgrade was well worthwhile. Paul the Duty Manager did pass... More

Dundee, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Successful first stay.”
4 of 5 stars Reviewed May 12, 2013 via mobile

My partner and I stayed at Norton house for one night on Saturday 11th May in a classic double room. We were warmly welcomed to the hotel and the lady on the desk (sorry I cannot remember your name) wished my partner a Happy Birthday, something which had evidently been passed on by Natasha who I made our dinner reservations... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review
May 15, 2013

Thank you for taking the time to post a review on Trip advisor. It was great to read that you had an enjoyable first visit and that you found your room spacious, modern and clean. I am delighted that you found the food in the brasserie superb and that you found the staff at dinner and breakfast to be helpful... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Staff and service are one of the best I've experienced.”
5 of 5 stars Reviewed May 12, 2013 via mobile

We had the opportunity to stay at this hotel via a last minute eBay deal as the original party could not make it. What a deal we got!!! First class from the moment we arrived to the very end. Service at the reception desk to the numerous bars and restaurants was brilliant. Rooms were superb. Facilities like the spa and... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review
May 15, 2013

Thank you for taking the time to post your feedback on Trip advisor following your recent visit. I am delighted that you found all aspects of the hotel first class and that you enjoyed our bars, restaurants, Spa and pool. I am thrilled that the service you received throughout your stay was some of the best you have ever experienced.... More

Arbroath, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“We will definitely be back”
5 of 5 stars Reviewed May 10, 2013

We have just returned from a 3 night stay and will definitely be back. Everyone looks for something different in a hotel, but for us everything was pretty near perfect. We stayed in an executive suite with a balcony that got the sun in the afternoon and evening (even in Scotland in May!) Yes the hotel is near the airport,... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review
May 15, 2013

Thank you for taking the time to post a review on Trip advisor following your recent three night stay. I am delighted that you had a nice break and that you were able to take advantage of the sun and utilise the balcony of your executive suite. The staff will be all made aware of your kind comments and I... More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Norton House, Edinburgh”
5 of 5 stars Reviewed May 7, 2013

Fantastic hotel - they provide brilliant service with little touches, such as a toy cat (with a name) on your bed - really makes you feel at home. Food, service and facilities all excellent - I wouldn't want to stay anywhere else.

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review
May 8, 2013

I very much appreciate you taking the time to write a review following your business trip in March. I am delighted that you enjoyed your stay and that you found the service provided brilliant. I am pleased that you liked Maisie our cat and that she made you feel at home. Thank you again for your kind comments and I... More

Widnes, United Kingdom
1 review
“Fantastic place to stay”
5 of 5 stars Reviewed May 4, 2013

Having just returned from staying here for 2 nights the only word I can think of is fabulous. From the moment we arrived the staff were extremely attentive and helpful. Especially the woman on reception on Thursday afternoon (2nd May), sorry we didn't catch her name. She took the time to find out how our journey up had been and... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review
May 8, 2013

Thank you for taking the time to write a review following your recent stay. It is great to read that you had a fabulous time and that you found all the staff attentive, helpful and polite. Maisie our cat receives lots of nice feedback and lots of guests do purchase one and take home for a keepsake. If you would... More

Carlisle
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Off the beaten track but quality.”
4 of 5 stars Reviewed May 1, 2013

This hotel is very well kept and is tucked away in its own grounds, it has a spa and conference facilities and would be suited for a short trip, business trip or spa break. The rooms are a good size and the do not disturb cat is a nice touch. The beds are comfortable and the room was spotlessly clean.... More

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ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review
May 2, 2013

Thank you for taking the time to post a review on Trip advisor following your recent stay. I am delighted you found your room spacious and clean and you thought Maisee our do not disturb cat was a nice touch. We are very proud of our Club and Spa at Norton House which homes an 18 metre swimming pool, hydrotherapy... More

stockton on tees
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Birthday Treat”
4 of 5 stars Reviewed May 1, 2013

My wife and I have stayed at Norton many times but this time we stayed for two nights with our son and his fiance,it was her birthday.The staff are all very freindly especially Piers on reception and Fiona in the brassarie. Our son and especially his fiance were very impessed and now understand why my wife and I keep going... More

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review
May 2, 2013

I appreciate you taking the time to post a review following your latest visit to Norton House Hotel & Spa. I am delighted that you had a nice time and thank you for bringing your son and his fiancée to celebrate her birthday. Thank you for your kind comments towards the staff, especially Piers and Fiona who I will thank... More

brighouse
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Very Nice”
4 of 5 stars Reviewed April 29, 2013

I stayed here for two nights for a company arranged conference. The hotel is originally an old hall/house, which has been very well expanded with modern buildings and spa / swimming pool etc. Check In was excellent, with a porter on hand who insisted on showing me my way, glad he did, as I realised the MAP I had been... More

Was this review helpful? Yes
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review
April 30, 2013

Thank you for taking the time to post a review on Trip advisor following your recent business trip. It is great that you found your room and check in to be excellent and that you liked the hotels bar and restaurant. Please accept my apologies that the toilet flush in your room stuck just after your check in and I... More

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Additional Information about Norton House Hotel & Spa Edinburgh

Also Known As:
Norton House Hotel And Spa Edinburgh
Norton Hotel Edinburgh
Norton House Hotel & Spa Edinburgh Scotland
Address: Ingliston, Edinburgh EH28 8LX, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Edinburgh
#10 Romantic Hotels in Edinburgh
#10 Family Hotels in Edinburgh
#20 Luxury Hotels in Edinburgh
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Norton House Hotel & Spa Edinburgh
Ingliston
Edinburgh EH28 8LX
Scotland
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