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Dunstane House Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 3.5 of 5 stars
TripAdvisor Popularity Index: # 83 of 147 hotels in Edinburgh
  • Address
    4 West Coates
    Edinburgh EH12 5JQ
    Scotland
Check Rates: $266 (£137) Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 22 traveler reviews
  • What to Expect:
    • 3.0 based on 15 reviews Rooms
    • 4.0 based on 15 reviews Service
    • 3.5 based on 16 reviews Value
    • 4.0 based on 15 reviews Cleanliness
    • 3.5 based on 6 reviews Dining
  • Recommended For:
    • 40% based on 19 reviews Older travelers
    • 40% based on 19 reviews An amazing honeymoon
    • 30% based on 19 reviews Families with teenagers
    • 20% based on 19 reviews Families with young children
    • 20% based on 19 reviews Young singles

Reviews of Dunstane House Hotel

( 1-10 of 22 )
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4 of 5 stars
Inland Empire
Mar 31, 2008

Two friends and I stayed at Dunstane House for one night during a weekend visit to Edinburgh. I found the Dunstane through TripAdvisor and read all the reviews, both good and bad, before deciding to stay there. We were not disappointed. My friends and I arrived after a 6 hour train ride from Newcastle. We walked to the Dunstane from... more

Jan 2, 2008

Dunstane House is is a lovely 4 star hotel near central Edinburgh. It is a 10 minute walk from Haymarket railway station, with a regular bus service to and from Princes Street. . Excellent accomodation with a flavour of the Orkneys in its choice of menu. Well worth paying a little extra for the four poster ensuite rooms. This is... more

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4 of 5 stars
Royal Tunbridge Wells
Nov 16, 2007

Fed up of standard egg-box hotels? The Dunstane House Hotel is a charming alternative to chain hotels. This is my favourite Edinburgh hotel. not because it has the best rooms or the best facilities, but because I have always found that the staff are friendly and accommodating (I have counted, I have stayed there six times). Good points: On the... more

Oct 26, 2007
0/1 found this review helpful

I booked this hotel on-line on the 20th September 2007 for the dates of 29th Sept till 1st Oct. Myself and a work colleague had arranged to stay there at the same time and spend a social week-end together along with our partners. I was phoned by the hotel on the 27th Sept , 2 days before my break to... more

Management response from
Dunstane, Manager

I am grateful to the reviewer for their review about their stay at Dunstane House. Please except my apologies again for any inconvenience caused. There was a delay in your refund of deposit but I had spoken and I thought you excepted my apology by telephone. And we did have a wedding in the hotel on Saturday for 25 people.

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5 of 5 stars
Shetland isles
Oct 5, 2007
1/1 found this review helpful

I travel to Edinburgh several times a year, stayed in dozens of hotels, this is the best it gets. Unless the hotel is fully booked I would never now consider staying anywhere else. Food fantastic...try the Grimbister cheese.. Its always clean freindly...the staff stay. The proprietors are attentive and the staff are well trained. Orkney beef is the best it... more

Sep 3, 2007
1/1 found this review helpful

We booked to stay at Dunstane hotel in Edinburgh for our 1st wedding anniversay.It was only after I had booked that I read some of the more negative reviews, in particular regarding room 15. We had booked a standard double and on contacting the hotel was advised we had been allocated room 15! I was quite worried, although the staff... more

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2 of 5 stars
London, United Kingdom
Jun 23, 2007
1/1 found this review helpful

It is difficult to classify this review, as a lot depends on the room you stay in. In January 2007 I phoned and booked 2 standard double rooms for June for 2 nights. I was told there were no existing bookings for double rooms at that time, and we would be allocated the two nicest rooms. We paid the full... more

Management response from
Dunstane, Owner

This review has been looked at and I have spoken to the lady involved and I cannot express my sincere apologies to her & her party enough and she has been very kind to accept my apologies. It is very difficult to get the same rooms in an old Victorian Building as all rooms varie in size and have there...

Apr 27, 2007
6/6 found this review helpful

Cancelled booking due to unforseen circumstances beyond our control. Hotel charged deposit (fair enough) and then went ahead and charged the entire booking fee, some £500. No alternative date offered, i begged and pleaded with the proprieter to no avail. Contacted my bank who contacted the hotel as she had actually broken the law by not offering me another date... more

Management response from
Dunstane, Manager

I am very dissapointed to see the review you uploaded on Trip Advisor. You cancelled your accommodation package with us on the day as your easy jet flight was cancelled and the hotel staff went out of there way to help to try and arrange other means of transport for you so as you could spend your Christmas in Edinburgh....

Apr 10, 2007
2/2 found this review helpful

A quaint and quiet place to stay. Rooms were well appointed but I was very disappointed in the size of the room. A double (we stayed in room15) was very small. Hard for two of us to move around. The shower was tiny and cramped. The bar is very comfortable and not noisy like we had read. The library was... more

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2 of 5 stars
San Francisco, California
Nov 26, 2006
2/7 found this review helpful

We booked the Dunstane for our wedding dinner, and while the food was good, we were disappointed by the poor service. You would think that since it was our wedding dinner we would have received better service, but that was not the case. Our drinks were never refilled, and despite being told that we could order from the regular menu,... more

Management response from
Dunstane, Manager

This small wedding was booked through a wedding co-ordinator and she was told this was going to be a busy day as Scotland Rugby team play the all blacks at Murrayfield and also she was given the list of menus to choose from and came back to us with the set Dinner menu choice at a lower price than our...

Reviews of Dunstane House Hotel

( 1-10 of 22 )
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Dunstane House Hotel Address

4 West Coates, Edinburgh EH12 5JQ, Scotland