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Macdonald Holyrood Hotel

81 Holyrood Road, Edinburgh EH8 8AU, Scotland
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Macdonald Holyrood Hotel
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Macdonald Holyrood Hotel
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1,600 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

Very nice hotel with an easy walk to the Royal Mile shopping and Edinburgh castle. Good size rooms, very good breakfast included. The concierge Frank is a gem, very helpful and friendly. Moved his personal car from their garage to make room for ours (their garage was full when we checked in on a late Friday afternoon) as the desk... More 

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Bedford, United Kingdom
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed yesterday NEW

The staff (with one exception in the restaurant who literally threw our menus down at breakfast) and public areas were great, but that is where it ended. I generally do not write poor reviews preferring to deal with complaints direct, however on this occasion we issued a complaint direct to the duty manager who was as appauled with the state... More 

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Warrington
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Your staff made us very welcome and nothing was too much trouble.We felt very special and hope to be back soon. We received a upgrade on arrival and offered for our bag to be taken to our room when available. We will be back Thanks

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north yorkshire
Top Contributor
84 reviews 84 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just had three night here to celebrate my wife's birthday. It was really nice lovely staff,good breakfast and a very nice room We will certainly stop again Nothing seemed to be too much trouble for any member of stall. Ideal location to go visiting .

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I dont usually write reviews but the staff and whole spa day experience here was really excellent and couldn't be faulted!we even got our own private room for lunch which was an unexpected surprise and really lovely. A Fabulous day of treats for a mum and daughters birthday day out. Thank you to all the staff that were super friendly,... More 

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Kinross, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have been fans of Macdonald hotels for years and have many great stays. However, and possibly because this is a city centre rather than a rural hotel, or perhaps because we were expecting too much, we were disappointed this time. The staff were good (apart from the receptionist not telling us about having to use our room key card... More 

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MacdonaldHolyrood, General Manager at Macdonald Holyrood Hotel, responded to this review

Dear Keith and Louis, Thank you for taking the time to review our hotel. From the team and I, please accept our apologies that you left our hotel disappointed. I addressed your comments this morning at our 10am meeting, with the reception team and the team at our Rocca restaurant. Please be assured your comments have been taken on board... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As before. Would stay here again,but would be sure to bring a bar of soap. Staff work very hard. Food was ok but a bit overpriced especially if you have eggs benedict at breakfast. Excellent room size and very comfortable bed.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MacdonaldHolyrood, General Manager at Macdonald Holyrood Hotel, responded to this review

Dear James B, Thank you for taking the time to review our hotel. Indeed the team do work very hard to ensure guests enjoyment whilst staying with us overnight or for a longer stay. All our rooms have a tray of toiletries which do include soap and if your tray did not include soap please accept our apologies. All our... More 

Waterloo, Iowa
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice hotel near the end of the royal mile. The hotel was a very nice stay. The bed was very plush and the bathroom was very updated. We enjoyed the stay. The breakfast was ok but staff was a little unorganized. But overall it was a nice stay. The staff was helpful to get us booked for our return... More 

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MacdonaldHolyrood, General Manager at Macdonald Holyrood Hotel, responded to this review

Dear Xaurtjay Thank you for taking the time to review our hotel. Your kind comments about the hotel, our team and location are greatly appreciated by the team and I. On your next visit we hope you will review us with 5* and see the improvements from our breakfast service. We look forward to welcoming on your next visit to... More 

Stevenage, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is a lovely hotel but the icing on the cake is the staff I have never come across such friendly staff in all the area of the hotel especially Javier the concierge who was so informative about the area and gave us maps to help us find the places of interest. The bar staff were very obliging and the... More 

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MacdonaldHolyrood, General Manager at Macdonald Holyrood Hotel, responded to this review

Dear Glenys D Thank you for taking the time to review our hotel. Your review is a wonderful read and has been warmly received by the team. We are truly blessed to have such a wonderful team here at Holyrood and it is always a pleasure to help, guide, aid and assist our guests. We look forward to welcoming on... More 

Perth, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A very nice hotel in a great location beside Holyrood park/palace and the parliament building. freindly staff and good service all round. Great location for a saturday night or weekend break in Edinburgh.

Was this review helpful? Yes 2
MacdonaldHolyrood, General Manager at Macdonald Holyrood Hotel, responded to this review

Dear Jimmcc_ph1, Thank you for taking the time to review our hotel. Your review is filled with such kind and helpful comments about our hotel, team and location. Your room tip is a very nice touch and I’m quiet certain will be of great help to other Trip Advisor visitors. We look forward to welcoming on your next visit to... More 

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Neighborhood Profile
Old Town
Few Edinburghers live in the Old Town, but its labyrinth of dank alleys and steep streets suggests this was not always the case. Today, it’s mostly visitors, tartan-flavored souvenir shops, and pipers that you’ll find on its cobbled streets. This is the place to get a feel for Auld Reekie (Old Smelly), as the town was once nicknamed, and stroll the Royal Mile, the thoroughfare that links the castle with the royal palace – two of Edinburgh’s great set-piece attractions. But there’s lots more exploring to do here down dozens of little alleys, or wynds, while at night the city’s busiest clubs erupt along the Cowgate which is closed to traffic for this purpose.
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Amenities