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All 144 Edinburgh hotels

Royal British Hotel

3.0 of 5 Hotel   |   20 Princes St, Edinburgh EH2 2AN, Scotland (New Town)
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Royal British Hotel
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Ranked #128 of 144 Hotels in Edinburgh
A recent review
5 of 5 stars reviewed 1 week ago
Kev G
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668 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
5 of 5 stars Reviewed 1 week ago

Nicola Melrose and the team pulled out all the stops for this fantastic weekend birthday treat for my girlfriend and I. On arrival we were met by happy, friendly staff who were very welcoming. The room was immaculate and a beautiful happy birthday message awaited our arrival. We had outstanding service and we eagerly look forward to the relaunch of... More 

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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Apart from the location, I would not recommend this place. We booked via booking.com and it was not made clear that the payment was due on arrival. I won this stay via a competition through work and it was very awkward to try and resolve this. The receptionist seemed to have no issue with our concerns at all and it... More 

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Royal British for a few nights this January, and ended up coming back for another night before flying out of Scotland. Our experience was so fantastic. The staff goes above and beyond to be as accommodating and friendly as possible. Fiona at the desk made some great recommendations to us for what to do in Edinburgh.... More 

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wigan
Contributor
20 reviews 20 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we have just come back from this hotel (04/02/2015)spent two days there in room 201,4 star room and 5 stars for the staff they could not do enough for us, they even went out and bought a tin of beans so that we could have them for breakfast.yes the hotel does need a refurbish but the staff make up for... More 

Was this review helpful? Yes 3
General M, General Manager at Royal British Hotel, responded to this review

Thanks for your fantastic review! Delighted to hear that you loved your room and found are staff so friendly and helpful! We hope to see you again! Many thanks, General Manager. More 

Bathgate, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel,room a good size.only to warm during night.nice touch with free bottles of water etc in room.only downside was noise during night with room facing onto Princes Street.was given as Christmas gift.

Was this review helpful? Yes
General M, General Manager at Royal British Hotel, responded to this review

Thanks for your great review! Delighted to hear that you had such a great stay with us! Hope to welcome you again soon! Many thanks, General Manager. More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Five of us wanted a hot meal on Sunday night at around 19.30 after visiting the Christmas Market. The restaurant didn't seem absolutely full but a waitress said 'she would see' if there was an available table. The manager then informed us that there would be nothing available until 21.45. His attitude was very patronising and he said offhandedly that... More 

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General M, General Manager at Royal British Hotel, responded to this review

Dear Isabel, I'm sorry to say, but the restaurant was simply full that night. I do apologise if you felt the managers tone to be unacceptable, but a full restaurant is a full restaurant! We don't have a dress code as such, so I'm sorry you thought this to be the case! Kind regards More 

Lancaster, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

Just stayed here for 3 nights and was pleasantly surprised due to other reviews I had read. Check in was fast, friendly and early. I was helped to my room with with my suitcases and saw a small area of hotel that wasn't refurbed so know it's not complete yet but can only review my own experience which I have... More 

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General M, General Manager at Royal British Hotel, responded to this review

Thanks for a FANTASTIC review, especially for your comments about the staff and the room. The hotel is currently undergoing an extensive refurbishment so we do hope you will be back for another lovely stay upon it's completion. Many thanks, General Manager More 

Dundee, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

Just stayed here....last minute booking, great value deal on a hotel website. Excellent room,, newly refurbished, very clean and modern. Room overlooked Princes Street and the Christmas Market. Great bar area...would definitely use again.

Was this review helpful? Yes
General M, General Manager at Royal British Hotel, responded to this review

Thanks for your review! Great to hear that you had such a pleasant stay and that you found your stay such great value for money! Hope to welcome you again! Many thanks, General Manager More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed about a week ago at this hotel. Agree with other reviewers about the smell in the lift area downstairs. I actually though someone had used it as a toilet. Check in was quick, I only went in on the off chance of dumping my case, as it was lunchtime, and check in is 1500. Nice pleasnt young lady informed... More 

Was this review helpful? Yes
General M, General Manager at Royal British Hotel, responded to this review

Thanks for your review, great to hear that you found all of our team members so friendly and willing to help. We are currently undergoing an extensive refurbishment so we do hope that you will return to stay with us upon it's completion. Many thanks, General Manager More 

Helsinki, Finland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 12, 2014

If you are looking for a place in Edinburgh, where you could celebrate 24/7 without any staff disturbing you - this is the place but you should not bother about bad cleaning, threadbare furniture and surfices etc.

Was this review helpful? Yes
General M, General Manager at Royal British Hotel, responded to this review

Thanks for your review, if you would like to discuss your stay in greater detail, please do not hesitate to contact me directly via manager@royalbritishhotel.com. Many thanks, General Manager. More 

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Additional Information about Royal British Hotel

Address: 20 Princes St, Edinburgh EH2 2AN, Scotland
Location: United Kingdom > Scotland > Edinburgh > New Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal British Hotel 3*
Number of rooms: 75
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Also Known As:
Royal British Edinburgh
Hotel Royal British
Royal British Hotel Edinburgh, Scotland

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