Weekend break booked through Lastminute.com, got it for a good price considering it was a 5* hotel, however, it was not what we would call 5*. The hotel in general was very nice but dated, the staff were all very friendly even when you meet them in the lifts or hallways. The room was not as we expected, it was... more

My husband and I visit Edinburgh several times a year to see family. We nearly always stay at the Sheraton, and they nearly always have good price deals at weekends. This weekend we paid £100 per night for 2 nights. There are 2 reasons why we nearly always go back - the beds are huge and extremely comfortable so we... more

This is my second stay at the hotel. Service was mixed. Gentleman on reception was cool while he changed our dinner reservation to the time we requested as this was incorrect. The buffet meal was fine for carnivores but I was offered a pasta dish as a vegetarian. It wasn't good .I was offered something else but declined. I was... more

A party of 4 (Two young coulpes) spent New Year at the Grand! Grand isnt really how i would describe it. The rooms are of fairly basic furnishing & fairly small. The Exchange Bar is loevly & won Whisky hotel of the year 2008...so if you like your Whisky & Cogniac then this place is ideal for you, however be... more

This hotel is what you would expect from any large chain - clean comfortable rooms, not overly spacious but well decorated. Great shower! However, it is expensive (£150 ish per room per night, room only) and not worth this money. It's well presented but once you're inside the hotel, and particularly the rooms, you could be in any chain hotel,... more

I stayed at the Sheraton Edinburgh on a Saturday night with my husband (21st February). We have 2 children and were very much looking forward to our long awaited trip away which took much organising with in-laws, sisters etc. When we arrived at the hotel, the staff member dealing with our check in requested that I show some photographic Identification... more

We stayed for three nights, had an excellent time, excellent service. Very friendly efficient staff. Excellent facilities. The only problem was I felt the room was tired and in need of update to decor. The toilet had a broken mirror, and a crack in the hand basin. the tiles looked quite dull and in need of fresh grout. there was... more

I have just arrived back from the Sheraton Hotel where my partner and I stayed for two nights for Valentines Day. The hotel was immaculate and the room was very spacious. All staff were polite, helpful and friendly. The room service Menu was very reasonably priced and was delivered within 20 minutes! The Spa facilities were outstanding and well worth... more

I was lucky enough to have been taken here by my husband for a Valentines surprise, we flew into Edinburgh airport and got a taxi right outside to the hotel, very friendly driver. Onward Travel. Arriving at the hotel, we checked in very quickly and our room was ready, great room, really spacious on the 5th floor. We were booked... more