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All 140 Edinburgh hotels »

Sheraton Grand Hotel & Spa

5.0 of 5
1 Festival Square, Edinburgh EH3 9SR, Scotland
Hotel amenities
Sheraton Grand Hotel & Spa
Ranked #38 of 140 hotels in Edinburgh
4.5 of 5 stars 666 Reviews
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666 reviews from our community

What travelers say about this hotel
  • Club lounge(24)
  • Castle view(16)
  • Very nice(14)
  • Friendly and helpful(12)
  • Great location(10)
  • New rooms(10)
  • Mood lighting(10)
  • Very good(8)
  • Princes street(8)
  • Swimming pool(7)
Traveler rating
    311
    185
    90
    53
    27
Only show reviews for Family (70) | Couples (282) | Business (100)
Date Rating
Bothell, Washington, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

The rooms are modern and the view is historical. We had a room with a view of the castle. Loved the "mood" lighting available in the room as well as the available power outlets and USB outlets. We were able to walk to nearly all of the well-known Edinburgh attractions and anything else was a short/inexpensive taxi or bus ride... More

Was this review helpful? Yes
See 4 more reviews by Lisa C for Edinburgh
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Many thanks for taking the time after your recent stay with us here in Edinburgh to share your comments. I am delighted that you enjoyed your stay in one of our Castle View rooms, and pleased that you enjoyed touring Edinburgh and all it's attractions. I hope that we can welcome you back in the near future. Best... More

Park City, Utah
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2012
2
people found this review helpful

Even though it was for only one night, it was a great hotel. I understand that the rooms were renovated and are, possibly, a test model for all Sheratons down the road. I like the decor, the mood lighting in the bathroom, having 2 doors to the bathroom was interesting, a USB plug and power outlets for the US, UK... More

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for your comments from your recent stay with us here at the Sheraton Grand Hotel & Spa in Edinburgh. I am plesaed that you enjoyed your stay with us and hope we can welcome you back in the near future. Best regards JP Kavanagh General Manager More

Newcastle, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

We stayed here recently for one night having been a few times in the past. We were impressed with the refurbishment which was recently completed even though its gone away from the traditional Scottish theme. The room was very modern, with a lovely comfortable bed and nice bathroom. The best bit was the access to the lounge where we had... More

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for taking the time to share your views with us regarding your recent stay with us. I am delighted that you enjoyed your time here in Edinburgh and look forward to welcoming you back in the very near future. Kind regards JP Kavanagh General Manager More

NESTON, WIRRAL
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2012 via mobile
1
person found this review helpful

Very nice, well appointed hotel, good clean modern rooms and staff very attentive. Slightly annoyed that couldn't use the sauna, steam room and hydrotherapy pool without paying £30.00 surcharge. Also no heated towel rail to dry your gear after a swim. Hotel bar very nice with good atmosphere and is great location.

Was this review helpful? Yes
See 2 more reviews by GYP1 for Edinburgh
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for your comments after your stay with us recently. I am pleased that overall you enjoyed your stay, and to cover your point made regading the charge for Escape at One, we offer guests complimentary use of the Fitness Studio, 19m Swimming Pool and the Cleopatra Baths. All other treatments are charged separately which include the... More

New Zealand
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 18, 2012
3
people found this review helpful

Great hotel. Stayed on club floor with castle view - not sure if the view is worth it, but the club floor is! The staff are excellent, the room large and comfortable and the breakfast very adequate. This hotel is right up there wkith the best my wife and I have stayed in.

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for taking the time to share your recent experiences during your stay with us here at the Sheraton Grand Hotel & Spa. I am delighted that you enjoyed your Club Room and all the benefits that go with it. I do hope it won't be too long before we can welcome you back. Warm regards JP... More

Scotland
Top Contributor
52 reviews 52 reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 18, 2012 via mobile
3
people found this review helpful

Amazing hotel and great service, we stayed in Club Room with castle view and it was the best room I have ever had!!! Worth the heavy price and the spa is spectacular!! Especially the rooftop outdoor hot tub! Food amazing and great facilities! No negatives!

Was this review helpful? Yes
See 9 more reviews by keithjohn25 for Edinburgh
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for your Trip Advisor review. I am truly delighted that you enjoyed your stay with us recently and hope we can welcome you back in the very near future. I will take great delight in sharing your comments with my team here, who will also be pleased with your comments. Thank you once again. Warm regards... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

They recently renovated so everything is modern, updated and what "sheraton" experience should be like. Loved the room, comfortable bed, bathroom, and all the amenities. Front staff was all excellent. The only problem, and this is not the hotel's fault, is that it is a bit of a walk to go to the Castle or to the City Center. Would... More

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for sharing your review with the Trip Advisor community. I am delighted that you enjoyed your stay with us and very much look forward to welcoming you back when you are next in Edinburgh. Best regards JP Kavanagh General Manager More

Bedford, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2012

There are a number of things you expect from a quality hotel. One of them is good and efficient service. But the staff at the Sheraton Grand exceeded our expectations. Comparing to some of the better Washington DC, New York, and San Francisco hotels I would have to say that they were not only equally good at everything from check-in... More

Was this review helpful? Yes
See 2 more reviews by Friend_of_IEEE for Edinburgh
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you sincerely for taking the time to post the comments of your recent stay with us. I am delighted that you enjoyed your stay, and it fills me with great pride when I receive feedback about the high quality of service my colleagues provide. I have already shared this review with the teams here and look forward... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012 via mobile
1
person found this review helpful

Certainly one of the best hotels we've stayed at and we have stayed in our fair share of 5 star hotels. Might be slightly more expensive than some other hotels in the area but well worth it for the standard and location. From the moment we arrived until we left the staff were very pleasant and always willing to help.... More

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 16, 2012

Dear Guest Thank you for taking the time to review your recent stay with us. I am delighted that you enjoyed your stay and glad that you chose to upgrade to our Club package and use the Club Lounge and Escape at One. I will certainly share this review with the team here as this will motivate them to maintain... More

Saint Francisville, Louisiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

Don't stay here if you have a busy sight seeing schedule. This is where you stay if you just want to relax and enjoy just being alive. Actually, we had not planned to stay here. We had booked a room at another hotel in Edinburgh. We were attempting to reach it in our rented car with the advise of the... More

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 14, 2012

Dear Guest Thank you so much for taking the time to review your recent stay with us. I am sorry to hear that your sat nav was not working correctly, but glad that you ended up staying with us. I am of course delighted to read that you enjoyed your stay with us and that you made full use of... More

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Additional Information about Sheraton Grand Hotel & Spa

  • Sheraton Grand Hotel
  • Sheraton Edinburgh
  • Sheraton Spa
  • Edinburgh Grand Hotel Sheraton
  • Edinburgh Sheraton
  • Edinburgh Sheraton Spa
  • Sheraton Spa Edinburgh
Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Price Range: PLN: $$$

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Sheraton Grand Hotel & Spa
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