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Sheraton Grand Hotel & Spa

5.0 of 5 1 Festival Square, Edinburgh EH3 9SR, Scotland
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Certificate of Excellence 2014
Sheraton Grand Hotel & Spa
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Sheraton Grand Hotel & Spa
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1,564 reviews from our community

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269
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very pleased. Room is very comfortable and spacious. Room service perfect I had a sirloin (Scottish origin) cooked to perfection But the cherry on the cake is the fitness and the pool, oversized, sparkling clean, I had a dive in the morning and then ran on treadmill watching the news. Finally great scrambled eggs. No better way to start a... More 

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

girlie long week end , we had the luxury adjoining rooms...bathrooms sheer luxury bed comfy we had butler service and the use of the suite lounge on the top floor, canapés and drinks were free, and we had free access to the roof top spa and treatment area as well as pure indulgent spa areas and view of the city

Was this review helpful? Yes 1
Cambs, UK
Contributor
19 reviews 19 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed in the Sheraton in Edinburgh 23rd - 24th of January. I had booked this trip as a surprise for my wife. I had asked for a castle view room, on the highest possible floor, which is exactly what I got! Room was lovely and clean with a massive bed. The staff were very polite and helpful and quick... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for reviewing your recent stay with us. I am delighted that you and your wife enjoyed the surprise trip to Edinburgh, I am only sorry that you did not have enough time to experience One Spa, but as you say, that can be on your next stay. Thank you once again and we very much look... More 

Liverton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I visited the Sheraton hotel a few times. It is really good. Staff friendly hotel brilliant. Wifi is really good. Food is good. Bar and restaurants also plenty in Edinburgh. Shops not far I recommend it.

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this great review of your recent trip. I am delighted that you enjoyed your stay with us and very much look forward to welcoming you back when you are next in town. Thank you also for the recommendation, it is very much appreciated. Warm regards Tristan Nesbitt General Manager More 

London, UK
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a well located hotel and we had a good, comfortable room with a view of the Castle. Breakfast was very good. The staff at reception went out of their way to make us welcome and find us the best available room. Some strange noises from next door, which was supposed to be unoccupied!

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UK
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Tram from the airport, very near the hotel, very friendly and helpful staff throughout, perfect location, the castle view room was spectacular, the spa/gym easy to access and just beautiful, really good atmosphere in the bar, could not be faulted, definitely will return.

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Aberdeen, United Kingdom
Top Contributor
58 reviews 58 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent a weekend in January at the Sheraton. The staff are very friendly and the rooms lovely with mood lighting. The bar has a fabulous list of cocktails, and the spa is a great way to shake off any over indulgences. Discounted rate entry for hotel guests too which is great. Having a swim in the rooftop pool in... More 

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Kirkcaldy, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I spent the night here as I'd booked her in for a Spa day. The hotel is excellent, staff very attentive and polite, room was superb, breakfast 'spot on'! We arrived slightly earlier then check in but still got booked in. The room was spotless and very nice. We had a castle view room and even had... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Than you sincerely for this wonderful five star review. I am delighted that you enjoyed your stay and your wife enjoyed her spa day at One Spa. I am particulary pleased at your comments about my colleagues, and I will take great pleasure in sharing your very kind words with the team here. Thank you also for the... More 

Chichester, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I stayed here in December. The entrance to the hotel is amazing - very welcoming. I particularly loved the gingerbread sculptures they had lovingly made. Our room was very modern, the bed was huge and I loved the mood lighting and the bathroom. The only thing I would fault - is that our room was on the... More 

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Dunbar, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Club room is the way to go, access to club lounge, 2 hrs in the evening of wine, beers, spirits,canapés, at no charge. Access to One Spa, which were best spa facilities, I have been to, including the old course at St andrews. Fantastic room with a view to edinbUrgh castle, Fantastic meal, when we had not been served drinks... More 

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for reviewing your recent stay with us. I am truly delighted that you had such a great time with us and enjoyed the Club Room facilities, including the Club Lounge and Escape at One. I will take great pleasure in sharing your comments and very kind words with the teams here who will be equally pleased.... More 

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Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#8 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#28 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh

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