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All 147 Edinburgh hotels

Sheraton Grand Hotel & Spa

5.0 of 5 Hotel   |   1 Festival Square, Edinburgh EH3 9SR, Scotland (West End)
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Sheraton Grand Hotel & Spa
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Ranked #21 of 147 hotels in Edinburgh
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
261graham Leicester, England, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Leicester, England, United Kingdom
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is by far the best hotel I have ever stayed in.The staff are friendly, helpful, knowledgeable and polite. The food was excellent both in taste and value for money and the one square restaurant was roomy,clean and the service fantastic.Anyone staying really should use the spa. The hotel is centrally located,opposite theatres with a fantastic view of the... More

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Kuala Lumpur
Top Contributor
91 reviews 91 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I visit Edinburgh about 3-4 times a year. I normally stay at Balmoral Hotel but I tried Sheraton this time as I understood that they have face lifted the rooms and common areas. The whole place became much more modern and I think it is tastefully done. It would be nice to have a room facing the castle but if... More

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A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Stayed here during a business trip. Excellent nice rooms on the SPG floor and great service from reseption, bar and restaurant. Very good food in the restaurant as well, both for breakfast and dinner. It's a little expensive but I can definitely recommend this hotell.

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Kirkcaldy, United Kingdom
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Attended an all day conference today at the Sheraton Grand Hotel and what a great venue. What I saw of the hotel was beautiful and the conference facilities were excellent. The hotel staff providing catering and related assistance,one chap was originally from Malta, think his name was Matt, were all efficient, polite and couldn't have been more helpful. Would definitely... More

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Top Contributor
143 reviews 143 reviews
99 hotel reviews
298 helpful votes 298 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Sheraton is a superb hotel. From the welcome at check in to the goodbye from the concierge, this is just one of the best hotels I've stayed in. We were here for a very big conference and the hotel was full and buzzing, but nothing was too much trouble for any member of staff we encountered during our stay.... More

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Aberdeen, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked a two night break at the Sheraton hoping for a relaxing break, the hotel did not disappoint, from check in where our car was valet parked at the secure car par next to the hotel to the fantastic room, with the most unique bathroom, very impressive although we could not get the hang of the lights but had... More

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15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Checked out early from another hotel (Staycity West End) in Edinburgh so used "points" to stay one night. Received the normal, excellent service from Sheraton. Good breakfast. Room was a little small, making it difficult to open my suitcase but well equipped.

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We were going to a concert at Usher Hall, which could not be closer. Check in staff was fabulous. Really chatty, very helpful and set the scene for a great stay. Our room was lovely, with an unusual bathroom concept, as it was divided with frosted glass, so if you're sharing with someone you don't know very well could be... More

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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We ended up at the Sheraton as a last minute booking and we couldn't have made a better choice. The staff where extremely friendly and courtesy. The room was of a modern design which had a huge bed and lovely bathroom. our room was over looking the square and Edinburgh Castle. We only had breakfast in the hotel which was... More

Was this review helpful? Yes 5
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerely for this fantastic five star review of your recent stay with us. I am truly delighted that you enjoyed your stay from beginning to end and have already shared your very kind words with the team here. We very much look forward to welcoming you back when you are next in Edinburgh. Warm regards Tristan... More

Newcastle upon Tyne, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here one night for a conference. The room was modern and very comfortable. A really comfortable bed and intriguing mood lighting which once we had mastered how to operate was fun and practical too. The staff couldn't be more helpful and we had a relaxing time out in the One Spa.Great choices for breakfast and nice light dining... More

Was this review helpful? Yes 6

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Additional Information about Sheraton Grand Hotel & Spa

Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel
Sheraton Edinburgh
Sheraton Spa
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Edinburgh
#21 Romantic Hotel in Edinburgh
#28 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Official Description (provided by the hotel):
The Sheraton Grand has been Edinburgh's gathering place for many years, and following a complete refurbishment, it's the perfect time to rediscover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our new restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful new bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breathtaking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 
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