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Sheraton Grand Hotel & Spa

#15 of 146 Hotels in Edinburgh
Certificate of Excellence
Hotel website
1 Festival Square, Edinburgh EH3 9SR, Scotland
Special Rate
£185 (GBP)
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Sheraton Grand Hotel & Spa
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Sheraton Grand Hotel & Spa
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1,670 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (408)
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Chicago, IL
Top Contributor
118 reviews 118 reviews
88 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for just a few days on holiday. Great view of the castle from our room. Room was plenty large with a very nice layout and roomy bathroom area. Only complaint I have is that the lights took alot of figuring out how to use them. We tried different switches and never seemed to have the correct switch for... More 

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Edinburgh, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently booked an Afternoon Tea for my Girlfriends Birthday and we are both Vegans. I had had a less than satisfactory experience in an attempted booking at another high end Hotel in the area, and having attended a 90th at the Sheraton previously and been impressed, I decided to give it a go. I can not praise the Sheraton... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I don't think I've ever felt as home at a hotel before. The service was exceptional and the room was beautiful. Only drawback was the strangest lighting system I've encountered. If you're in Edinburg for a conference this is the place to stay.

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Edinburgh
Top Contributor
75 reviews 75 reviews
36 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is really a 'posh' hotel but it is well situated and has everything you need. The breakfast is the best I have had anywhere. As well as a comprehensive buffet, there is a large selection to order direct from the kitchen. Would that I were 30 years younger and able to do justice to it! Morning coffee in the... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Stayed here last year booked it through late rooms luckily enough so did to pay the ridiculous amount they where after. Went out and had a few drinks got back in early hours off the morning fell asleep waiting in the food and when it did come the waiter just came bursting straight into the room where my girlfriend was... More 

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Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is a 5 minute walk to the main shopping area in Edinburgh unlike many other hotels which are right in the centre, however, the bedrooms at the Sheraton are bigger and more modern than the other hotels I've stayed in in Edinburgh City Centre. The rooms were very well equipped with all mod cons and clearly newly refurbished... More 

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London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago NEW

We stayed for a long weekend visit in April. This is our first time in Sheraton Edinburgh but the first time in Sheraton Hotels. The location, friendliness of staff and receptionists' quick-to-response service were good. However, there was no blow dry, cotton swab, brush ..etc; the very usual package that you expect to have in your hotel room regardless of... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us. Whilst I am pleased at the comments regarding the friendly staff, I am sorry that you are disappointed with other aspects of your stay and we will share your feedback. Thank you once again for your comments. Warm regards Tristan Nesbitt General Manager More 

Chelmsford, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for a weekend visit in April. Upon arrival reception staff were efficient and thorough. The room was contemporary and very comfortable. Breakfast was delicious and the food we enjoyed from room service was excellent too. The real level of service was shown after our departure. I inadvertently left my Kindle in the bedside drawer, I only discovered this... More 

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Sunderland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on Saturday April 11th for my birthday. me and my partner arrived a little earlier than planned and they let us check in early at no extra cost, which is rare these days. After explaining to the desk clerk i was on my birthday weekend she kindly gave me a free drink voucher for the hotel bar.... More 

Was this review helpful? Yes 1
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerely for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed your special birthday weekend stay with us and thank you also for the recommendation, it is truly appreciated. I hope we can welcome you back in the very near future. Best regards Tristan Nesbitt General Manager More 

Leuchars, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Special occasion visit to city. Like location of hotel as close to all centre attractions but not too close to noise of city centre, not on a busy road. Did not use restaurant but did use excellent well equipped gym and swimming pool. Room was warm comfortable,very well decorated and fully equipped. We loved the castle view. Liked everything. Disliked... More 

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Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.

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