We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Hotel & Spa

#11 of 146 Hotels in Edinburgh
Certificate of Excellence
1 Festival Square, Edinburgh EH3 9SR, Scotland
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sheraton Grand Hotel & Spa
Professional photos View all
Browse nearby
Sheraton Grand Hotel & Spa
Add Photo Write a Review

1,814 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,057
    506
    148
    70
    33
See reviews for
209
847
81
310
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (447)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1814)
  • Mar-May only
    (477)
  • Jun-Aug only
    (508)
  • Sep-Nov only
    (440)
  • Dec-Feb only
    (389)
All months
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I had a bad experience with the receptionist when i came here which i had just reported to the Guest Liaison mailing. The Sheraton itself is good, it has wide space for people to wait while check in, the room is clean but not provided with several facilities like other Starwood Hotels. One thing impress me is the tasty Belgian... More 

Was this review helpful? Yes
Kuala Lumpur
Level Contributor
119 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visit Edinburgh 3-4 times a year. I normally stay either in Sheraton, Caledonian or Balmoral. Based on my experience Sheraton is my favorite one. The hotel has been nicely modernized, it has a good spa and gym facility, the room service and the restaurant offer a decent meal, a good view of Edinburgh Castle (from the room facing the... More 

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerely for taking the time to share you comments with us. I am delighted that have enjoyed your recent stays and as an experienced traveller and regular guest, we do truly appreciate your feedback. We very much look forward to welcoming you back when you are next in Edinburgh. Best regards Tristan Nesbitt General Manager More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent hotel in easy reach of main tourist spots. Grass market and castle less than ten minutes walk away. Got upgraded to a preferred guest room which was very comfy and had colour changing lights in the bathroom! Had a problem with low water pressure for one day but staff dealt with it well by keeping us updated and providing... More 

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for reviewing your recent stay with us on your trip to Edinburgh. I am pleased that overall you enjoyed your stay with us, but sorry that you had a minor issue with low water pressure. I am glad that we were able to rectify this during your stay and thank you again for your kind words... More 

Dubai, United Arab Emirates
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As an Spg member we were glad that we were recognize in this hotel. Travelled from dubai to aberdeen to edunburgh for holidays. The location was perfect, close to the places we wanna see and visit, near to restaurants, shops, and tourist spots. One square offers delectable gourmet food! We really enjoyed everything! Thanks to the people who are at... More 

Was this review helpful? Yes
Fife, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night as a treat while on holiday in Edinburgh, and were extremely impressed. Luxurious, comfortable and very clean rooms with attentive and friendly staff. The hotel is set back on a quiet square, but within easy walking distance of Princes Street, the Old Town and the Filmhouse, which was convenient as the film festival was... More 

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful review of your recent trip to Edinburgh. I am delighted that you enjoyed your stay with us and very much look forward to welcoming you back when you are next in town. Thank you also for the recommendation, it is truly appreciated. Warm regards Tristan Nesbitt General Manager More 

Falirk
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Instead of going abroad for our 39th anniversary, my husband and I decided to treat ourselves to a luxury night in a good hotel in Edinburgh. This one could not have been bettered. The staff was lovely and when I mentioned the reason for our stay when I booked it, the lady I spoke to upgraded us to a club... More 

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write your review following your recent stay with us. I am so delighted that you and your husband enjoyed your Sheraton experience and that the team here had the opportunity to make your anniversary stay that bit more special for you. Wishing you both a huge congratulations on your... More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very nice hotel. Rooms are spotless. Beds are very comfortable. Nice friendly service from the staff. We ordered breakfast to our room which was fab. Spa Is amazing with a Jacuzzi on the roof outside. Lovely pool / sauna etc. Lovely restaurant and bar. Highly recommended

Was this review helpful? Yes
Port Washington, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Although expensive, there isn’t much more you could ask for at the Sheraton Edinburgh Hotel. I was able to stay here for two nights through Starpoints. Typical Sheraton hotel room, really does look the same as every other Sheraton hotel room I have seen. To give a little background, I stayed here for two days to go site seeing in... More 

Was this review helpful? Yes
Toronto, Canada
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Gorgeous hotel,we were so thrilled with the location, the rooms and our overall stay. The rooms so comfortable and well equipped. The highlight for me was the associates ,everyone was so nice , helpful and really engaged in their jobs. I highly recommend this hotel they certainly made my family and I feel special.

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your feedback following your recent stay with us. I am delighted to read that you had such enjoyable experience at the Sheraton Grand Edinburgh. I have passed on your lovely comments to the team here and we hope to welcome you back to Edinburgh soon. Best Regards Tristan Nesbitt General Manager More 

Suffolk, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely stay at this hotel earlier in the month. Extremely comfy bed, brilliant bathroom and the lighting system was just the icing on the cake. Sadly we'd come to see some of the highlights of Edinburgh so couldn't justify staying in our room all day - well not quite all day! The room itself was big enough... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Club lounge(25)
  • Castle view(18)
  • Very nice(17)
  • Great location(6)
  • Mood lighting(6)
  • Room service(6)
  • Friendly and helpful(5)
  • Breakfast buffet(4)
Questions? Get answers from hotel staff and past guests. Ask a question

789 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (379)
Viewed
Room/suite (112)
Viewed
Hotel & grounds (50)
Viewed
Business center/function rooms (4)
Viewed
View from room (48)
Viewed
Pool/beach area (2)
Viewed
Bathroom (40)
Viewed
Dining (22)
Viewed
0:23
Videos (4)
Viewed
Other (97)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (391)
Viewed
Amenities (31)
Viewed
Castle View Room (69)
Viewed
Classing King Room (73)
Viewed
Restaurants and Bars (67)
Viewed
The Hotel (151)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Edinburgh hotels
West End
The Chester Residence
The Chester Residence
#1 of 146 in Edinburgh
5.0 of 5 stars 1,405 reviews
Princes Street and Gardens
The Balmoral Hotel
The Balmoral Hotel
#6 of 146 in Edinburgh
4.5 of 5 stars 2,364 reviews
West End
Waldorf Astoria Edinburgh - The Caledonian
Show Prices
Show Prices
Show Prices
Old Town
G&V Royal Mile Hotel Edinburgh
Broughton & Calton
Apex Waterloo Place Hotel
Apex Waterloo Place Hotel
#23 of 146 in Edinburgh
4.5 of 5 stars 2,960 reviews
Old Town
Radisson Blu Hotel, Edinburgh
Show Prices
Show Prices
Show Prices

Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay