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Sheraton Grand Hotel & Spa

5.0 of 5 1 Festival Square, Edinburgh EH3 9SR, Scotland
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Certificate of Excellence 2014
Sheraton Grand Hotel & Spa
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Sheraton Grand Hotel & Spa
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1,508 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

I have been staying almost every week in the Sheraton for nearly two years and cannot fault the rooms, location, facilities and staff. I have tried many hotels in the area but the Sheraton is definitely a cut above the rest! The staff cannot do more to be of assistance (without being over the top), it feels like a second... More 

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Lillehammer, Norway
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I had a three nights stay there recently. First we were welcomed by a most friendly and accommodating receptionist. I was immediately struck by the size and great standard of the room. Bathroom, toilet and shower in each their separate section, and a spacious bedroom. The bed was absolutely top notch, I think 2 x 2 m,... More 

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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent service, beautiful Hotel rooms. Great location in the heart of Edinburgh. It is a tad expensive but I feel it's worth the money for the standard. The spa is by far the best I have ever been to and I have been to my fair share! Perfect if you're looking for a relaxing night away.

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Sheraton Grand for a long weekend in December to celebrate my birthday. I stay in a lot of hotels and very rarely receive such consistently high outstanding levels of service. From check in to the bar and even the housekeeping staff everyone was polite and happy to go the extra mile to make our stay as easy... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this fantasitc five star reivew of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back. Thank you also for the recommendation, it is very much appreciated. Warm regards Tristan Nesbitt General Manager More 

Three Hills, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here while visiting from Canada, the staff were all very friendly and helpful, the rooms were immaculate, beautifully decorated and comfortable. So much to do and see within walking distance. Would definitely stay again!

Was this review helpful? Yes 1
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful five star reivew of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back. Thank you also for the recommendation, it is very much appreciated. Warm regards Tristan Nesbitt General Manager More 

Kent
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a girlie Christmas market and spa weekend. Very impressed. Nice rooms; comfy beds, mood lighting in the bathroom and interesting doors (you will understand what I mean) and ours had a partial view of the castle. The One Spa is amazing; aroma rooms, saunas and ice rooms, as well as an outdoor whirlpool, fab treatments and relaxation... More 

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Moscow, Russia
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best places to stay in Edinburgh. Luxirious hotel with all the amentities one would think about. Clean, modern, spacious rooms with comfy beds, fabulous choice for breakfast, tremendous location, friendly and helpful staff, free wi-fi in you are a spg programme member. Everything you need for a perfect stay.

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this super five star reivew of your recent stay with us. I am delighted that you enjoyed your stay and very much look forward to welcoming you back. Thank you also for the recommendation, it is very much appreciated. Warm regards Tristan Nesbitt General Manager More 

Hartford, Connecticut
Top Contributor
51 reviews 51 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for easy access to the Royal Mile, Christmas Market and Edinburgh Castle, all of which were within a 15 to 20 minute walk of the hotel. The rooms were modern and had mood lighting, controlled through the bathroom. The wifi was free, and Bluetooth audio was available in the room. The bed was large and comfortable and... More 

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England, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Ok it's a Sheraton so no Boutique surprises nor idiosyncratic charm BUT I like this hotel because for business it's such a known quantity - here's what' I feel I can rely on: 1 good nights sleep 2 great breakfast 3 reasonable bill So no surprises and reliable but don't expect it to blow your mind! I will be back

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Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Sheraton is reputedly one of Edinburgh's premier hotels, and from the outside and the onset it looks like and acts like it. However the sometimes pretentious attitude of its staff on evenings like I had let it down. The food also on such occasions wasn't up to the standard I expected let alone hoped for. Will I stay there... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for sharing your comments regarding your recent stay with us. I am very sorry that you had a less than exceptional experience and only sorry that we did not know about this at the time so we could put it right. I hope that we can welcome you back when you are next in Edinburgh, thank... More 

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Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#10 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#28 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh

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