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Sheraton Grand Hotel & Spa

5.0 of 5 1 Festival Square, Edinburgh EH3 9SR, Scotland
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Certificate of Excellence 2014
Sheraton Grand Hotel & Spa
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Sheraton Grand Hotel & Spa
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1,489 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed today NEW

I am in Edinburgh two or three times a year and have stayed in a number of hotels including Glasshouse, HDV, Scotsman, Balmoral and the newly refurbished Waldorf Astoria but have never made it to The Sheraton. This will be the hotel of choice going forward - modern, luxurious with a real welcome. Yes a little soulless as all big... More

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for a girly weekend away and it was one of the nicest hotels I have been to. The rooms were amazing and staff friendly and couldn't do enough for us. We paid the extra for the castle view which was definitely worth the money. Although this hotel was on the expensive side it was worth... More

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Senior Contributor
26 reviews 26 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel has one of the best spa facilities. One should book the club room as it includes spa access drinks from 5 to 7 in the evening and also includes breakfast .i would suggest to book the club room with the castle view. However do not book room which are on the left of the hotel as they do... More

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Newbury, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My Mum had come to this hotel/spa a year ago for a hen do and decided it was so good she wanted to book me and her in for a whole weekend just for the experience (flew all the way from Southampton - quick airbus link to Lothian street, then only a 10 minute walk to hotel). When we arrived... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this fantastic five star review of your recent stay with us. I am truly delighted that you and your Mother had a great weekend with us. I am sorry that you had issues on the first night, but glad that we could sort this out for you. I have already shared your very kind words... More

Edinburgh
Top Contributor
62 reviews 62 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Attended a dinner-dance here so had limited exposure to the rest of the hotel’s facilities but I can however comment on the parking which isn’t particularly well signposted. The hotel’s public car park is accessed off the ‘Western Approach Road’; hotel access is the first junction after you turn off the Lothian Road into the Western Approach Road. Turn at... More

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rotherham
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I book this hotel for a birthday break.we walked from the train station to hotel about 15 min away. The staff were really good and helped us to check in and explained every thing about hotel and area. The room was very very nice the shower and king size bed were lovely. We called in the bar... More

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Holbaek, Denmark
Top Contributor
51 reviews 51 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel during a conference in Edinburgh. The hotel is very close to Edinburgh International Conference center and also very close to the city centre. I had a good room on sixth floor with a beautyfull view to Edinburgh Castle. Directly from the hotel there is a good SPA with a large swimming pool and good facilities.... More

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Edinburgh
Top Contributor
150 reviews 150 reviews
70 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Has great business lunch yesterday in the main lounge. Good size table and access to plug sockets for laptop. Great food and unobtrusive but attentive service. Hotel is 5 star and has ambience to match - a very smart venue. Will definitely return.

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Norway
Top Contributor
53 reviews 53 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely welcome from both concierge and staff (obviously well trained), spacious reception, good sized room with all you need - iron & board, tea & coffee, safe etc. Lovely bathroom. Nice and quiet and I had a jolly good nights sleep. Very decent breakfast

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for sharing your comments of your recent stay with us, and I am delighted that you enjoyed it. I have taken great pleasure in sharing your very kind words with the team here and look forward to welcoming you back when you are next in Edinburgh. Warm regards Tristan Nesbitt General Manager More

United Kingdom
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week - partner had a conference. Great location. Lots to do (tourism and shopping) in walking distance. Friendly staff, especially at reception and bell desk. The breakfast buffet was extensive and delicious. Room wasn't particularly large, but very well thought out in terms of layout and storage. Bed was comfortable and housekeeping OK. Even though I... More

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to post your review on Trip Advisor. I am delighted that you enjoyed your stay and very much look forward to welcoming you back when you are next in Edinburgh. Best regards Tristan Nesbitt General Manager More

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Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
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Also Known As:
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland

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