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Sheraton Grand Hotel & Spa

#14 of 146 Hotels in Edinburgh
Certificate of Excellence
1 Festival Square, Edinburgh EH3 9SR, Scotland
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Sheraton Grand Hotel & Spa
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1,764 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (437)
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New Jersey
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed with family .. Front desk staff, manager and Restaurent staff were excellent . Near all attraction walking distance to fort and market is a very plus for this hotel. One hiccup had water problem for a day but overall handled well by hotel. Rooms are good and breakfast in Restaurent good . No lounge in this hotel is the... More 

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Charlottetown, Canada
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just returned from staying at the Sheraton Grand Hotel and Spa in Edinburgh for 6 nights. It is perfectly located in the heart of Edinburgh and you can walk to all of the major sites. We were in room 626 which was a wonderful room but no view. But who cares about the view from your room anyways. The... More 

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Hinsdale
Level Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The positives are a great location, near the Castle, Princes street and several good restaurants. Our room had a great view of the castle and due to the location on Festival Sq, there was no street noise. The rooms are VERY small, but well organized with American style outlets and USB ports at the desk. The negatives include the room... More 

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Ayrshire, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed for 2 nights for a friend's wedding which was nearby - I would usually have picked the Balmoral but we gave the Sheraton a try & I was really delighted with my stay. Check in was friendly & efficient - very helpful staff who answered my questions easily Our room was on the top floor with a... More 

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Johnstone, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed at the Sheraton just after New Year as planned something shopping in Edinburgh, checked in as SPG member without queueing. Hotel room was nice and the open dividers into the bathroom are a nice touch. Dinner in the restaurant was fine, restaurant was quiet yet we were still sat in the middle near other guests while the more comfortable... More 

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London
Level Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The outside of this hotel doesn't look that appealing but the inside tells a different story. The rooms are contemporary, spacious, with great mood lighting. The bathroom is part of the room but cleverly divided from it by frosted glass screens. The main lobby for check in and check out is on the ground floor but the main entrance to... More 

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scoland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment of arrival at the hotel right to the end we were so well looked after. On arrival we were all greeted and shown to the room for the reception where there was a choice of a glass of wine, water or elderflower water, these were topped up by very attentive staff throughout the reception, this was done... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerely for this wonderful five star review of the event you attended that was held here at the weekend. I am truly delighted that you enjoyed this, and thank you for your very kind words that I will of course share with the teams here. Thank you once again and we very much look forward to... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The service at this particular property was outstanding. Every staff member from the doormen to the concierge, to the bar and spa staff, were great. They were incredibly helpful and friendly throughout our stay. Rooms are comfortable and modern. The spa especially was great. The pool is of good size, and the hydropool that extends outside is amazing. Should also... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerely for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed your time with us and thank you for your very kind words regarding the interaction you had with all of the staff. I will take great pleasure in sharing your very kind words with them. Thank you... More 

Houston, Texas
Level Contributor
186 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent choice for any traveler to Edinburgh if you wish to be in City Center. A short 10 min. walk to Grassmarket where you'll have plenty of food and pub options. And another 5 minutes from there, you can be on High Street (The Royal Mile). Rooms are very modern in this 7 story hotel. Beds are super comfy and... More 

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Aberdeen, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Club rooms with Edinburgh castle views, rooms were lovely and spacious, couldn't fault anything - comfortable bed & pillows. Access to the club room for breakfast, afternoon drinks and canapés and alcohol for 2 hours every evening - what's not to like about that!? Also access to the One Spa - one of the best spas I've been to -... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerely for this wonderful five star review of your recent stay with us in one of our Club rooms. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Edinburgh. Warm regards Tristan Nesbitt General Manager More 

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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