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All 147 Edinburgh hotels

Sheraton Grand Hotel & Spa

5.0 of 5 Hotel   |   1 Festival Square, Edinburgh EH3 9SR, Scotland (West End)
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84%
Ranked #18 of 147 hotels in Edinburgh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Ray G Westchester, NY
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1,348 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
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English first
Westchester, NY
Top Contributor
80 reviews 80 reviews
62 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am very discriminating when it comes to 5-star ratings, but the Sheraton Grand Hotel and Spa is deserving of the highest of ratings. My first impressions were just okay given the awkward entrance into the hotel from Festival Square (patrons enter on the restaurant level, not the reception area), but we quickly found our way to the check-in area... More

Was this review helpful? Yes 1
Fairfax County, Virginia
Top Contributor
69 reviews 69 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The first night we had a castle view room that was very nice. It is worth the extra money. The room was larger and I had a clock right outside my window. I watched the time and the people passing by. It was hard getting use to the time change. The first night I paid for the room and the... More

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Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and myself enjoyed a fabulous 2 night stay ,sat and sun,we booked in to one spa for a relaxing Sunday morning,quite simply fabulous ! All staff,especially the bar staff,who are very attentive and courteous,are brilliant,the building looks a bit shabby from outside,but once you are inside,it is more than worth the visit,a definite return is on the cards... More

Was this review helpful? Yes 1
Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I just wanted to say what a lovely experience I had with the Sheraton Grand hotel and spa. I did not stay there myself but my husband did and he could not rave about it anymore! The Front Office manager - Stuart Massie was quick to respond to my requests and gave exceptional personal service to my husband who was... More

Was this review helpful? Yes 1
Oxford, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was a short 1 night stay. I arrived quite early in the morning, and Louis from Reception was very warm and welcoming, in fact he has been a great help throughout my stay. The club castle view suite was ready for me by 1030am and thank you, Louis! I needed to see someone from events about an upcoming event... More

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a castle view room and was impressed with the staff, cleanliness, and location of the hotel. The castle, Grassmarket, Princess/Rose St. all within walking distance, and a fair amount of local pubs/restaraunts in the area.

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Laguna Beach, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is ok looking and the staff in the bar restaurant are very nice. My main complaint is the manager,the staff at the front desk and the concierge desk except the main concierge. We were given directions to a restaurant that first night which was no longer there by personel at front desk. We were also almost told to... More

Was this review helpful? Yes 1
SheratonEdinburgh, Front Office Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for review your stay with us, however I am truly sorry that you did not enjoy your stay and disappointed to read your comments. I would appreciate if you could contact me directly at rob.vaneyck@sheraton.com to discuss this further. Many thanks and I look forward to hearing from you. Warm regards Rob Van Eyck Front Office... More

Portugal
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, beautiful modern rooms and bathrooms and great spa facilities. Highly recommended! We only stayed for a few days and the hotel location was great to explore the city and the Spa is a nice adition for a relaxing afternoon after a day walking around the city!

Was this review helpful? Yes 2
Markham, ON Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, clean rooms and very spacious. The shower had good water pressure and the room had free wifi access. We used the fitness centre 5 times during our stay and I was very impressed with the equipment and facility. Would definitely come back here again.

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to share your comments regarding your recent stay with us. I am delighted at your review and will take great pleasure in sharing this with my colleagues. I am glad that you were able to use our Sheraton Fitness Centre whilst you were here. Thank you once again for your recommendation, it... More

Darien, Connecticut
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had three rooms at the Sheraton Grand - while we are SPG Platinum members, there is no doubt that Sheraton's can by highly variable in quality eg poor or very good. This Sheraton is very good. The location is very good - very close to the castle and main streets, but not right in the middle of the noisy... More

Was this review helpful? Yes 1
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to share your comments regarding your recent stay with us. I am delighted at your review and will take great pleasure in sharing this with my colleagues. I have also passed on your comments regarding the Club Lounge to our Executive Chef for consideration. Thank you once again for your recommendation, it... More

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Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Luxury Hotel in Edinburgh #16 Romantic Hotel in Edinburgh #28 Business Hotel in Edinburgh #34 Family Hotel in Edinburgh
Hotel Class
Official Description (provided by the hotel)
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 
Number of rooms
269

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