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Sheraton Grand Hotel & Spa

#12 of 146 Hotels in Edinburgh
Certificate of Excellence
1 Festival Square, Edinburgh EH3 9SR, Scotland
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Sheraton Grand Hotel & Spa
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1,823 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (451)
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Zurich, Switzerland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were welcomed so warmly at this hotel with wonderful service. The hotel feels newly renovated, rooms are spacious and modern and room service food was delicious. The bar is also great, try their signature gin cocktail. Shame that guests cannot use the one spa without paying, but you can use the pool and sauna which is very nice. Location... More 

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Zurich, Switzerland
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

looks better inside as outside. you can feel the good quality of the matirials and furnitures. service was great. we booked a suite. it felt so great that for the first time of my life i could imagine living in this room. it was a dream.

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London, United Kingdom
Level Contributor
40 reviews
9 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Sadly I only stayed for one night. The room was more of an apartment with wide space a great view and a very generous bathroom. The hotel itself is quiet and peaceful although it is within a stone throw from nightclubs and bars. The bars were friendly and would recommend to any tourist. Comfortable as well as spacious beds made... More 

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Glasgow, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for one night for a relaxing couple of days. I was particularly drawn to the Spa and we were not disappointed. The hotel itself was beautiful, the rooms very modern and clean with an extremely comfortable bed. I especially loved the mood lighting in the bathroom! I booked the Castle view room with a... More 

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New Delhi, India
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

the hotel is in fantastic location, front line staff are very polite and helpful. you can just walk out on the princess street and reach the high street from there. there are many restaurants around and the gin bar in the hotel is faboulous.

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Charlotte, North Carolina, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I did not enjoy the complicated lighting system in the room or the air system that we just couldn't seem to get right but otherwise our hotel room was comfy and cozy and very recently redone. The outside of the hotel is not very impressive and the breakfast isn't bad but otherwise the staff is friendly and helpful. The concierge... More 

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Edinburgh, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Suffering from a cronic illness I very seldom leave my bedroom. Last night, after an appointment my husband and I were looking for a place on Lothia.n road to sit down, have a nice rest and a relaxed drink. It was a Friday, so every pub, coffeeshop and restaurant we attempted to visit was overcrowded. I was finally so exhausted... More 

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Joshua Tree, California
Level Contributor
309 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I just recently visited Scotland and spend my last day in Edinburgh,and had the best time. the hotel was very nice, lobby was easy and not pretentious. front doorman very sweet Scottish man, bellman all very nice, front desk easy and direct. good location,come in from back side by taxi and is quiet area, and walk out the other side... More 

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Kansas City, MO
Level Contributor
65 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Although I was disappointed upon check-in when for the first-time ever I didn't receive an SPG upgrade (the hotel was sold-out), we still had a great stay. The rooms were large and the beds comfy. We had connecting rooms with our kids and it worked out well. The hotel is located close to all the major attractions like the castle... More 

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Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a bad experience with the receptionist when i came here which i had just reported to the Guest Liaison mailing. The Sheraton itself is good, it has wide space for people to wait while check in, the room is clean but not provided with several facilities like other Starwood Hotels. One thing impress me is the tasty Belgian... More 

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Hotel Review Summarization

What travelers say

  • Club lounge(25)
  • Castle view(18)
  • Very nice(17)
  • Great location(6)
  • Mood lighting(6)
  • Room service(6)
  • Friendly and helpful(5)
  • Breakfast buffet(4)
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Amenities (31)
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Castle View Room (69)
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Classing King Room (73)
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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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