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All 147 Edinburgh hotels

Sheraton Grand Hotel & Spa

5.0 of 5 Hotel   |   1 Festival Square, Edinburgh EH3 9SR, Scotland (West End)
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84%
Ranked #16 of 147 hotels in Edinburgh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Peter H Sherwood Park, Canada
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1,381 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
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Sherwood Park, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a short visit to Edinburgh and stayed at the Sheraton. Great hotel, reasonably priced. Very friendly staff and as expected for a Sheraton, very comfortable room. We had a room facing the castle and the view was great. Took a few wonderful pictures of the castle from our hotel room window. Room was very quiet.

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London, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a perfectly decent business hotel - but the pricing and service are disturbingly at odds with its aspiration to be international class. For instance: charging £40 for broadband is about 5 years out of date in the context of hotels in America giving high speed internet as standard for free. And with rooms at £400 a night in... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for your comments regarding your recent stay with us. I am sorry that you were less than satisfied with certain aspects of your stay and will share your feedback with the team. Warm regards Tristan Nesbitt General Manager More

Toronto, ON
Contributor
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here in June 2014 in the Club Level. First - the good parts: - The One spa here was fantastic - very enjoyable - Our room was nice and was always clean - The location of the hotel was quite convenient - The director of the Club Level Lounge, Mariusz, was outstanding. He was so kind and welcoming... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for your review of your recent stay with us. Whilst I am pleased that overall you enjoyed your stay in one of our Club rooms, I am very disappointed to read that you had a bad experience with our Front Desk associates which we are currently investigating. On a positive note, I have passed on your... More

Senior Contributor
38 reviews 38 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed two nights during the Fringe. Ideally situated for all tourist attractions and Princess Street for shopping. The hotel is modern. Our room overlooked Usher Hall and the Castle for which we paid extra. Breakfast was very good. Staff and service first class. Lighting in the room was somewhat confusing and the water pressure in the bathroom was very low.... More

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Rancho cucamonga, CA
Top Contributor
165 reviews 165 reviews
58 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here twice and loved it both times. You are greater by a Kiltsman outside and bags brought in. The front desk staff were super sweet. In the lobby they have water and Scottish biscuits out (try them, they are great and the flavors change each day). The rooms are spacious for a European city and they have super comfortable... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to share your review with us. I am delighted that you enjoyed your stay and we very much look forward to welcoming you back when you are next in Edinburgh. Thank you also for the recommendation, it is greatly appreciated. Warm regards Tristan Nesbitt General Manager More

New York City, New York
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent the weekend in Edinburgh at the Sheraton hotel and had an amazing experience. I came up after a business trip in London where I had a disappointing stay at an SPG property. From the time I walked in I was treated well, my SPG platinum status well recognized with a nice room, newly renovated, modern yet functional with... More

Was this review helpful? Yes 1
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to share your review with us. I am delighted that you enjoyed your stay and we very much look forward to welcoming you back when you are next in Edinburgh. Thank you also for the recommendation, it is greatly appreciated. Warm regards Tristan Nesbitt General Manager More

Atlanta
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for two nights in a castle view room. Luxurious suite with mood lighting and amenities galore. We also partook of an afternoon at the adjacent one spa. Close enough to most of our personal 'tourist' destinations. Drawback is cost. Not inexpensive.

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Dallas, Texas
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just returned from a week in Edinburgh, Scotland, where I stayed at the Sheraton Grande for six nights. We were on the club floor, which I would highly recommend. First of all, I would note the hotel has a wonderful location. It is across the street from Usher Hall and the Traverse Theatre, where we saw excellent theatre and... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this amazing five star review of your recent stay with us. I am delighted that you had such a great time in Edinburgh and that we exceeded your expectations regarding our service levels. I will take great pleasure in sharing your very kind words with all teams here as they will serve as words of... More

Peterborough, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just stayed at the Sheraton Edinburgh for a week. This is a lovely hotel. The room was very well appointed and, as always, the bed was really comfortable. The breakfasts were good without being exceptional and the evening meals were good. My only suggestion relates to breakfast. It is served from 7am and there were always people waiting.... More

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Inverness, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived the experience was made memorable by the attitude of your staff. Quite the friendliest and most helpful of any hotel that I have stayed at. An absolute pleasure to deal with. The late check out time was great after a late night in the city. The room was sumptuous, the bathroom decadent. Loved it!! Parking... More

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Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
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Also Known As:
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Luxury Hotel in Edinburgh #16 Romantic Hotel in Edinburgh #28 Business Hotel in Edinburgh #34 Family Hotel in Edinburgh
Hotel Class
Official Description (provided by the hotel)
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 
Number of rooms
269

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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