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Sheraton Grand Hotel & Spa

5.0 of 5 1 Festival Square, Edinburgh EH3 9SR, Scotland
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Certificate of Excellence 2014
Sheraton Grand Hotel & Spa
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Sheraton Grand Hotel & Spa
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1,518 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Can't say enough good things about this hotel. We had just come from Glastgow where we stayed in a sub-par Premier Inn with the worst beds I have ever encountered so it was so great to come to a full service hotel with the most comfortable bed ever. Great staff, very friendly and the location is fabulous, close to everything.... More 

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Wymondham, United Kingdom
Top Contributor
99 reviews 99 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed in several hotels throughout the world and this is one of the best. The rooms are very good, the beds are so comfortable, the location is good and you can get views of the Castle. The food at breakfast was great with lots of selection and all the staff were very helpful. So if in Edinburgh and... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed at the Sheraton in the summer and we were very impressed by the hotel. We stayed in the Castle Suite which has a great view of the castle and has the most comfortable bed! Hands down, one of the most comfortable beds I have ever slept in!! One of my favourite SPG hotels! I highly... More 

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Brechin United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here with my daughter for a birthday treat, it was most enjoyable. We were greeted pleasantly at reception & our bags were uplifted& taken to our room. The spa was lovely, swimming outside (in wind & rain) at the top of the hotel was surreal. The staff are cheerful & nothing is a problem to them. Highly recommended.

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Panaji, India
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had gone to Scotland for the first time and this mighty hotel made our stay not only comfortable but also very luxurious! It was a lovely experience and the staff was very helpful! Everything is easily accessible and shopping is right across the street! So kudos to Sheraton!

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Aberdeen, United Kingdom
Top Contributor
61 reviews 61 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have travelled all over the world and stayed in 5* hotels and we can honestly say that the service at the Sheraton was up there with the best! We were given a castle view room even though we didn't book one and allowed to check in two hours before time. Following that, vouchers for complimentary drinks in the bar,... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest WOW, thank you for this wonderful five star review. I am delighted that you enjoyed your stay with us and very much look fowrard to welcoming you back when you are next in Edinburgh. Best regards Tristan Nesbitt General Manager More 

Lausanne, Switzerland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Club rooms and access to the spa are very well done. The Club members lounge is full of american bankers which is a bit off-putting but the food is excellent selection of high quality scottish tapas (if such a genre exists). The SPA is the reason we go each year. Its the best we have come across globally.

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed this and thank you also for your very kind words regarding One Spa. I shall take great pleasure in sharing your comments with the team in both the hotel and spa. We very much hope to welcome you... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Amazing service, very well located and the hotel get over the expectations!!! I got the very standard room, and even this one was really good, very big bath, the bed is unbelievable and I felt well treated when I saw my name in the television with a welcome message... Great job Sheraton

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Guelph, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was pricey, buying a day at the Spa if you were not a guest of the hotel, but it was worth every penny. In addition to a lovely, well-lit pool there is a superb eight station spa. The highlights include an outdoor hot tub extravaganza wherein you perch on metal tubes and sunbathe on the fifth floor in bubbly... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this fantastic five star review of your recent stay with us. I am truly delighted that you enjoyed your stay, in particular your One Spa experience. I will take great pleasure in sharing your very kind words with the teams here. Thank you once again and we look forward to welcoming you back when you... More 

Portsmouth, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a lovely hotel in the centre of Edinburgh. Very classy without losing any of the traditional Scottish charm. I'd happily stay here again. The only negatives of a lovely stay were being asked for ID and leaving a hefty deposit at check in. I must admit I've never been asked for ID in a UK hotel before and... More 

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Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#10 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#28 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh

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