We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Hotel & Spa

5.0 of 5 1 Festival Square, Edinburgh EH3 9SR, Scotland
Hotel website
Special Price
SPG Hot Escapes
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Sheraton Grand Hotel & Spa
Professional photos View all
Browse nearby
Sheraton Grand Hotel & Spa
Write a Review

1,597 reviews from our community

Traveler rating
    912
    449
    138
    67
    31
See reviews for
175
740
71
275
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (395)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1597)
  • Mar-May only
    (353)
  • Jun-Aug only
    (415)
  • Sep-Nov only
    (440)
  • Dec-Feb only
    (389)
All months
Aberdeen, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed in Edinburgh many times,with varying standards, ( and a lot of 'snooty staff' ) but never at this hotel,until we were given a Christmas/golden wedding present of a 2 night break. It certainly didn't disappoint in any way at all. the check in was easy, and the rooms are as you would expect in a bright modern... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for a weekend when visiting Edinburgh. From check-in the service is excellent. It was my partners birthday so we got complimentary drinks in the bar which was a nice touch. The rooms are very modern and clean. They have everything you could need. The rest of the hotel is also modern and nicely decorated. It's located pretty... More 

Was this review helpful? Yes
Oxfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed here last year on 2 seperate occassions and on both was very impressed. The location is fantastic, the food is highly recommended but most impressive of all are the staff. Very attentive, curtious and genuine. Well done the Sheraton. I am returning in the next couple of weeks and intend to stay here and enjoy the ambience and the... More 

Was this review helpful? Yes
Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a truly excellent hotel. We stayed on the Executive floor as we were there for a special event and had full use of the Spa and Lounge. The staff are all very customer friendly and service is truly with a smile. The whole experience was wonderful and we would have no hesitation in staying at the Sheraton again... More 

Was this review helpful? Yes
Hamburg, Germany
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My girlfriend and i stayed 4 night during the week in february at the Sheraton Edinburgh. The staff in the entire hotel was superb and very kind. One thing we loved most was the restaurant and the enclosed bar with a huge selection of gin :)

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerely for this wonderful five star review. I am truly delighted that you chose the Sheraton Grand to stay with your girlfriend on your recent trip to Edinburgh, and glad that you had a most enjoyable time. Thank you also for recommending our Castle view rooms, and we very much look forward to welcoming you back... More 

Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

What a brilliant time we had at the Sheraton! Beautiful, clean, smart hotel. Lovely relaxing massage in very tranquil rooms. Gorgeous meal with faultless service. (Matt & Piotr, what a double act!) Especial thank you to the staff, everyone we encountered was friendly & helpful. But not in an obsequious way but a genuine way. Safe to say the staff... More 

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

spent 2 weeks in late January 2015. Very nice property, comfortable, modern rooms. Meeting facilities are also very nice. Staff goes the extra mile to ensure your stay, your meeting, or your meal, meets your expectations. I will be back in Edinburgh for the month of March, and will stay there, easy walking to Princes Street.

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 6 days ago NEW

Recently stayed to celebrate my partner's 30th birthday and cannot fault this hotel. Booked a Club Room and it was absolutely fantastic. The staff were friendly and helpful, nothing was too much trouble. The room was beautiful and spotless, with a large and extremely comfortable bed. The bath/shower room with opaque glass was also lovely, a nice modern touch. The... More 

Was this review helpful? Yes
England
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel was well situated for all shops, visitor attractions, train stations etc. We stayed in the Castle Suite for two nights which was a lovely space - very we'll finished and appointed, with extras such as mood lighting and with the most comfy bed ever. We are early risers, and both mornings we breakfasted in the club room and were... More 

Was this review helpful? Yes
Cumbria
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

we were really well looked after - staff well trained obviously! Restaurant quiet and food beautiful Great room and huge bed! Great continental breakfast especially the granola Will definitely be back

Was this review helpful? Yes
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful review of your recent stay with us. I am delighted at your comments and will take great pleasure in sharing these with the team. Thank you also for your recommendation, and we look forward to welcoming you back. Best regards Tristan Nesbitt General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Grand Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Despegar.com, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Sheraton Grand Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#8 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#28 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh

706 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (292)
Viewed
Room/suite (91)
Viewed
Bathroom (28)
Viewed
Hotel & grounds (35)
Viewed
View from room (38)
Viewed
Dining (12)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
0:23
Videos (4)
Viewed
Other (82)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (391)
Viewed
Amenities (31)
Viewed
Castle View Room (69)
Viewed
Classing King Room (73)
Viewed
Restaurants and Bars (67)
Viewed
The Hotel (151)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay