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Sheraton Grand Hotel & Spa

5.0 of 5 1 Festival Square, Edinburgh EH3 9SR, Scotland
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Certificate of Excellence 2014
Sheraton Grand Hotel & Spa
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Sheraton Grand Hotel & Spa
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1,606 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Sheraton Grand Hotel & Spa, Scotland - Grand is not only in the name and I felt in all aspects during my stay with my wife in November 2014 for 2 nights . In my opinion, Sheraton Grand Hotel & Spa is one of the outstanding and best 5 star Hotel so far I have seen in the western side... More 

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 days ago NEW

Sheraton at Edinburgh is a great stay option and is 5 mins walk from Princess street and is easily connected by Airport bus and Trams. The rooms are very spacious and clean. Its great location makes it easy to go Mile Walk and Edinburgh Castle. The room rates are reasonable (150 pounds) but does not include breakfast. There are lot... More 

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Bathgate, United Kingdom
Contributor
13 reviews 13 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was a invited guest last night at the Sheraton in Edinburgh , the food was exquisite , service impeccable every small detail was taken care off was a really enjoyable evening . Well done to all the staff from the hotel and the chamber of commerce.

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Aberdeen, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Great hotel convenient to city centre good in house food fantastic bar staff if poss book a club room gives you access to so much more and is worth the extra cost Staff are excellant parking good value and the spa is great

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed the club room with Club Lounge access and Escape at One. Thank you also for recommending One Square Bar's gin tasting experience, it is hugely appreciated. We very much look foward to welcoming you back in the near... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Would defo recommend this hotel (one of the best we have stayed in) Stayed in a castle view room which was very modern and really good size. Staff first class, couldn't have done more. Only them I did not like was having to pay an extra £30 each to get into the spa. Will be back very soon

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Aberdeen, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at Sheraton hotel &Spa Friday 27th February till 1st of March The weekend was just fabulous thanks to a lovely hotel great staff fabulous club room Which we upgraded to which was well worth it. The upgrade included free use of there fantastic Spa free internet (which was excellent) use of the club room services. Which included drinks &... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for your fantastic five star review after your stay with us last weekend. I am really pleased that you enjoyed staying in one of our Club Rooms and enjoyed the Club offerings such as Club Lounge access and Escape at One. Thank you also for mentioning the high levels of service from the staff and the... More 

Pembrokeshire, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

I booked this hotel for my girlfriend's 21st birthday. To begin with I was a little worried as to what the hotel was going to be like after receiving a very unprofessional reply to an email enquiry I had about my booking. Thankfully on arrival everything was great. Jackie greeted us at reception and could not have been more welcoming... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for reviewing your recent stay with us for such a special occasion as your girlfriend's birthday. I am delighted that you had a wonderful stay and I appreciate the comments about the high levels of service you received during your time with us. I will take great pleasure in sharing your very kind words with the... More 

Oberwil, Switzerland
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Before our trip to Edinburgh, things that I read about the Sheraton Grand Hotel and Spa suggested that it was a popular business hotel - sometimes a 'business' hotel can come off as somewhat impersonal but that is not what we found on a recent family vacation. We were 2 adults and 2 children and all four of us were... More 

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful five star review of your recent stay with your family. I am delighted that you all had a great stay and thank you for your very kind words regarding the interactions with the staff, I will take great pleasure in sharing your very kind words with the team here. Thank you once again... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Spa facility is excellent. Pricing is 5star but service is too. Rooms comfortable and clean with good facilities. Restaurant food is good if pricey, bar food not so good - an obvious opportunity for improvement.

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Aberdeen, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed in Edinburgh many times,with varying standards, ( and a lot of 'snooty staff' ) but never at this hotel,until we were given a Christmas/golden wedding present of a 2 night break. It certainly didn't disappoint in any way at all. the check in was easy, and the rooms are as you would expect in a bright modern... More 

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Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
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TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Despegar.com, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Sheraton Grand Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#8 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#28 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh

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