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All 140 Edinburgh hotels »

Sheraton Grand Hotel & Spa

5.0 of 5
1 Festival Square, Edinburgh EH3 9SR, Scotland
Hotel amenities
Sheraton Grand Hotel & Spa
Ranked #38 of 140 hotels in Edinburgh
4.5 of 5 stars 666 Reviews
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666 reviews from our community

What travelers say about this hotel
  • Club lounge(24)
  • Castle view(16)
  • Very nice(14)
  • Friendly and helpful(12)
  • Great location(10)
  • New rooms(10)
  • Mood lighting(10)
  • Very good(8)
  • Princes street(8)
  • Swimming pool(7)
Traveler rating
    311
    185
    90
    53
    27
Only show reviews for Family (70) | Couples (282) | Business (100)
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2012 NEW

New, nice, clean, friendly. I'd stay here again. It has a swimming pool with jacuzzi on the roof. The price is not included for hotel guests, you have to pay 30 GBP. But it's a nice chill out opportunity after a long conference day. Try it out. Location is good, a 10 - 15 minutes walk to the castle.

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See 3 more reviews by Turnikowa for Edinburgh
peterborough
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 31, 2012 NEW

I am a little behind in writing a review for this hotel as it was the end of September 2011 that my husband and I stayed there but better late than never. The Sheraton is in an exceptional location in downtown Edinburgh, close to shops, restaurants, short walk along Princess Street to go up the steps to the Royal Mile.... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 29, 2012 NEW

As spg member, I expected excellent service from staff because we knew that the property will be excellent as it was newly rrenovated. As soon as we arrived to Hotel, concierge rushed us to give him key and luggages, but as we just arrived our staff were all over the car, so I felt bit forced to pack staff quickly.... More

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Enfield, CT
Top Contributor
58 reviews 58 reviews
Reviews in 33 cities Reviews in 33 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed May 29, 2012 NEW

My wife and I stayed at the Sheraton for three nights earlier this month. We booked a standard room through Priceline.com at a very competitive price. The ride into town from the airport was fairly expensive. With tip we paid a little over £20 for the taxi ride. There is an airport express bus service that only costs about £3.50... More

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Derby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 28, 2012 NEW

We stayed here for the Edinburgh Marathon Festival 2012 and I have to say the hotel, service and staff were excellent. The service was second to none: They opened breakfast early at 6am instead of 7.30am so marathoners could have a much needed breakfast 4 hours before the race, they printed out race details and left the on reception, they... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest First of all congratulations on completing the Edinburgh Marathon, a fantastic achievement, especially in the unusually hot temperatures we experienced at the weekend. I am delighted that you were happy with your stay and appreciated the extra steps we put in place to accommodate for guests that were participating in the Marathon. Thank you for these wonderful comments,... More

Edmonton, Canada
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

Luxurious!!! We stayed 2 nights in Edinburgh before our departure back to Canada after our 10 day tour of Scotland. This hotel gives a whole new meaning to "saving the best til last" for us now. After reading previous reviews mentioning the renovations that had been going on prior, I was excited to see what they had done and WoW.... More

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See 2 more reviews by Ronda T for Edinburgh
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for taking the time to post your review of your recent stay with us. I am delighted that you enjoyed your stay and felt lik you had "saved the best til last". I will take great pleasure in sharing your comments with my team who will also be delighted. Thank you once again and hope to... More

Alberta, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 27, 2012 NEW

The location is pretty central and you can walk to lots of restaurants and the Edinburgh Castle. The service was pretty good, although when we arrived someone had already opened and drank half of the complimentary water and our television was locked and it took someone about 15 minutes in our room to figure out how to unlock it to... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for sharing your review with us of your recent stay here at the Sheraton Grand Hotel & Spa in Edinburgh. I am sorry to read that you had a few issues upon check in, but glad to hear that they were resolved to your satisfaction. Thank you once again and I look forward to welcoming you... More

Chester, England, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 27, 2012 NEW

Unexpected but more than acceptable level of luxury in a City that lacks modern high end hotels. I stop in Sheraton Hotels 2 to 3 weeks every year and this for me compares to the best. Nothing to fault, food, bar and wine selection all very good if not outstanding. Rooms are large open and well appointed. Definitely on my... More

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SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you sincerely for taking the time from your busy schedule to review your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back in the very near future. Best regards JP Kavanagh General Manager More

Chicago, Illinois
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2012
1
person found this review helpful

I loved the decoration and atmosphere of this hotel. It was modern, crisp and really visually pleasing from the hotel lobby through to the details in the room e.g. mood lighting in the bathroom! I was greeted by my name by the front desk personnel in person, via phone, and even on the screen in my room on the first... More

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See 2 more reviews by MyThoughts_10 for Edinburgh
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for sharing your comments with us from your recent visit to Edinburgh. I am delighted that overall you enjoyed your stay with us. Having investivated the issue you mentioned with your credit card charge, this was only a pre-authorisation for incidentals and was not actually charged to your account. I am sorry that you were not... More

Stirling, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 23, 2012
1
person found this review helpful

We stayed for one night mid week in a Club room on the 7th floor. The Club package is well worth the extra money as drinks and canapes are on offer in the Club Lounge early evening and a buffet breakfast in the morning. The Club package also includes use of the Spa - the outside pool is amazing, we... More

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See 8 more reviews by ZoesAdventures for Edinburgh
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review
May 29, 2012

Dear Guest Thank you for your review after your recent stay with us. I am delighted that you enjoyed your Club Room and made use of the additional facilities we offer such as the Club Lounge and Escape at One. We look forward to welcoming you back when next in Edinburgh. Best regards JP Kavanagh General Manager More

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Additional Information about Sheraton Grand Hotel & Spa

  • Sheraton Grand Hotel
  • Sheraton Edinburgh
  • Sheraton Spa
  • Edinburgh Grand Hotel Sheraton
  • Edinburgh Sheraton
  • Edinburgh Sheraton Spa
  • Sheraton Spa Edinburgh
Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Price Range: PLN: $$$

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Sheraton Grand Hotel & Spa
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