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Waldorf Astoria Edinburgh - The Caledonian

5.0 of 5 Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
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Waldorf Astoria Edinburgh - The Caledonian
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Waldorf Astoria Edinburgh - The Caledonian
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Waldorf Astoria Edinburgh - The Caledonian
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1,500 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Waldorf Astoria Edinburgh - The Caledonian
See the most recent reviews
Shefford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2013

We stayed in a King Deluxe room with a view of the castle. Exactly as described!! Stunning location and very helpful / professional staff. Particulary Jose in the Peackock Alley. This weekend break was as a treat and celebration of our 25th wedding anniversary and we both agree we doubt we could have found anywhere better to spend our weekend.... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Steven M, Thank you for taking the time to post a positive review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am thrilled to read you had a fantastic stay with us and enjoyed celebrating your 25th Wedding Anniversary. Thank you for your positive comments regarding Jose in Peacock Alley I will personally pass on... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed October 10, 2013

Stayed at The Caledonian Hotel to celebrate my birthday. the hotel staff did everythng possible to make my birthday special. I couldnt fault anything with the hotel, it was perfect and I cannot wait to go again!

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
GRMCaleyWA, Guest Relations Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Maria H, Thank you for taking the time to post a positive review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am delighted you very much enjoyed your stay and birthday celebrations with us! We look forward to welcoming you back to ‘The Caley’ in the near future! Kind Regards, Chris Logan More 

Belfast, United Kingdom
Top Contributor
86 reviews 86 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 9, 2013

Stayed for 3 days in a castle view room, it was faultless. Friendly and helpful staff. Great service. Great location too. Afternoon tea was excellent - served in Peacock Alley. Great selection of teas and champagnes. They also made a nice complimentary 'happy honeymoon' dessert, but we had to ask them to wrap it so we could take it to... More 

Was this review helpful? Yes
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear 888Hello888, Thank you for taking the time to post a positive review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am pleased to read how much you enjoyed your stay with us! It will be my pleasure to personally share your kind comments regarding afternoon tea with our Peacock Alley Manager and her team! I... More 

Wiltshire
Top Contributor
72 reviews 72 reviews
30 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed October 9, 2013

I pre-booked the hotel for three days for my 60th birthday. I had the Sir Walter Scott suite with an excellent view of Edinburgh Castle. The hotel is situated well in the middle of town with Castle views. Parking is available at the back of the hotel. Reception staff were efficient and courteous. We arrived before midday. The concierge was... More 

Was this review helpful? Yes
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear TonySki, Thank you for taking the time to post a positive review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am delighted to hear of your excellent experience with us. I am pleased you enjoyed the Sir Walter Scott Suite in particular, the magnificent views of Edinburgh Castle. It certainly sounds like you made the... More 

Camden, Maine
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 9, 2013

A friend and I stayed at the Caledonian on the night of October 2nd. It was a splurge for our first night in Scotland. Upon arrival, we were so impressed with the staff, the room, the amenities. The concierge was a great help to my friend, who needed to make unexpected emergency travel arrangements. I would have loved to have... More 

Was this review helpful? Yes
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Cmdnpearl, Thank you for taking the time to post a review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. Thank you for your kind comments regarding our helpful staff members in particular the concierge team. Please accept my sincere apologies for the inconvenience you experienced with the hot water issue during your stay. Unfortunately due to... More 

Glasgow, Scotland
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 8, 2013 via mobile

I live in glasgow, but work in edinburgh, but often need to stay in town late. This tends to be where I would stay. An extremely handy location at the quieter end of princes street. If you are staying for some sight seeing and shopping then this is definitely a good choice. Rooms are what you would expect from a... More 

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GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear jaye-dubya, Thank you for taking the time to post a positive review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am very happy to hear ‘The Caley’ would be your preferred choice of hotel whilst you are on business in Edinburgh! The hotel is centrally located to many of the sightseeing attractions in Edinburgh as... More 

Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed October 8, 2013

We have stayed at the Caledonian many times and after its recent refurbishment and rebranding to a Waldorf Astoria it looks even more the part of a five star hotel. The new Peacock Alley is simply stunning. The staff have always been excellent and recognise us on every visit, with special mention and thanks due to some outstanding employees. Christina... More 

Was this review helpful? Yes
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Mr and Mrs Lawlor, Thank you for taking the time to post a positive review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. As a loyal guest, it is a pleasure to read your positive and kind comments regarding your stays at ‘The Caley’. I will personally pass on your special thanks to my team following... More 

Laguna Beach, California
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

Just got back from the UK and really wished I had booked a longer stay at the Caledonian, Waldorf Astoria in Edinburgh. The staff are really helpful and courteous, the food (Galvin Brasserie; high tea) is terrific, but the view from our hotel room was truly picture postcard perfect! Edinburgh itself surprised me with how beautiful its architecture is, and... More 

Was this review helpful? Yes
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Kerry M, Thank you for taking the time to post a review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am extremely appreciative of your positive feedback on all aspects of your stay. It is a pleasure to read your thoughts on the helpful staff members and the excellent food for Afternoon Tea in Peacock... More 

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed October 7, 2013

To much attention given to profit margins and little 'real' attention to guests. Breakfast is not a good experience. Standard room is comfortable as is bed but not much room. bathroom has no bath but good shower. Good location for city but other hotels are just as well located and better value for money

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
GRMCaleyWA, Guest Relations Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear JB, Thank you for taking the time to post a review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. Thank you for sharing your valuable observations and thoughts with us, I am certainly disappointed your stay at ‘The Caley’ did not live up to your expectations or standards. I am sorry to hear you thought ‘little... More 

Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed October 7, 2013

loved the whole experience. very luxurious place and the staff are helpful and friendly. lovely swimming pool too. great breakfast. we had a special deal on the room rate so it was excellent value. the location in Edinburgh is great.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Kim G, Thank you for taking the time to post a review following your recent stay with us at The Caledonian, A Waldorf Astoria Hotel. It is a pleasure to read you found the hotel luxurious during your stay at ‘The Caley’. I am pleased you enjoyed the breakfast service as well as our award winning Guerlain Spa. We... More 

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Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland
Hotel Style:
#7 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#20 Luxury Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh

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