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Waldorf Astoria Edinburgh - The Caledonian

#37 of 146 Hotels in Edinburgh
Certificate of Excellence
Hotel website
Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
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Waldorf Astoria Edinburgh - The Caledonian
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1,857 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (494)
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Farmington, Michigan
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in this hotel for five days in July. Had an excellent experience, from check in to check out. Room was nice and a decent size. Was cleaned very well every day without fail. Loved The Caley and Peacock Alley for relaxation after full days of sighseeing. Every staff member we enountered was friendly and accomodating, and never made us... More 

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Edinburgh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited the pop-up Perrier Jouet bar in Peacock Alley recently - delicious Champagne completed the whole wonderful experience of professional, friendly service whilst sitting in beautiful surroundings listening to the pianist - would highly recommend!

Was this review helpful? Yes 1
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Lizzie2303, Thank you very much for your positive review of your recent visit to Peacock Alley and our newly launched Perrier Jouet pop-up bar. It is a pleasure to read that you had such an enjoyable time and hope that we will welcome you back to Waldorf Astoria Edinburgh – The Caledonian in the not too distant future. Sincerely,... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great location, has helpful staff and good rooms however, for a premium hotel, I was disappointed. I don't expect to pay for Wifi in 2015. I travel for business and pleasure all over the world, and never pay for Wifi. I can afford to but on principle, I am not paying £12.99 for 24 hours... More 

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GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Rebecca N, Thank you for your review and also for sharing your concerns during your stay. This was shared with our Head Chef who is addressing it directly with the relevant individual. Please accept our sincere apologies for your disappointment. We offer very accurate descriptions of our different room types both on our website and over the telephone with... More 

Peterborough, United Kingdom
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A very traditional upper-market hotel with service and traditions to match. Décor is fitting and tasteful. Rooms are adequate, but not excessive given the tariff. Reception and concierge were generally efficient although we had a minor restaurant booking issue. Afternoon tea is not for the faint-hearted - gastronomically or wallet wise. But an experience not to be missed.

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GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear mickinstilton, Thank you for your positive review of your recent stay at Waldorf Astoria Edinburgh – The Caledonian. It is a pleasure to read that your stay was overall satisfactory and that you were able to rest and relax during your visit. I regret to read that there was an issue with your restaurant reservation and hope that this... More 

Copenhagen, Denmark
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Caledonian is a traditional luxury hotel, situated in the centre of Edinburgh. The atmosphere of the hotel, service and rooms are great - and not least the views. We had a perfect view from our room to the castle. The only negative is some of the interior seems a bit tired, especially the halls.

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear David M, Thank you for your complimentary review of your recent visit to Waldorf Astoria Edinburgh – The Caledonian. We are delighted to learn that you were so comfortable in your room and that you found our castle view impressive. Thanks for your feedback which will be reviewed with the team. We hope to have the opportunity of welcoming... More 

Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Spent three nights at the Caledonian and overall was very pleased. The only negative was the walk from the main part of the hotel to the "annex" where our room was situated - past a service elevator where the hallway carpet was badly stained, and down a narrow hallway. After leaving such a beautiful lobby and stone staircase, this was... More 

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GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear David S, Thank you for your review of your recent visit to Waldorf Astoria Edinburgh – The Caledonian. It is a pleasure to read that you were satisfied with your stay and that you found your exclusive Waldorf Astoria bed so comfortable and breakfast so enjoyable. Thank you for your feedback about the access to your bedroom. I will... More 

Voorhout, Zuid-Holland, Netherlands
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel at perfect location and with amazing views of the Edinburgh Castle. However, the luxury feel that the public spaces exude (lobby, peacock ally), do not extend to the rooms and people. Even the Premium rooms (2 cat. above standard) I would not classify as luxurious. Attitude from staff rather indifferent. See also my review of the Hilton Grosvenor in... More 

Was this review helpful? Yes 2
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear BastiaanNL, Thank you for taking the time to share your feedback both via this forum and whilst you were at the hotel. I am sorry to read that you remain dissatisfied with the answers that were given to you and I regret that we were unable to extend your requested complimentary upgrade to a suite, as none were available... More 

New Port Richey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Located with a clear view of the edinburgh castle. The hop on off bus is at its doorstep. Loads of eating places around. Shopping district right there. Tesco food outlet just across the street. You can enjoy luxury at a great location in a historic hotel. Watch for the floors that are irregular. Spa is great. Pool is nice and... More 

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Fun2dine, Thank you for taking the time to submit your review of your recent stay at Waldorf Astoria Edinburgh – The Caledonian. It is a pleasure to read that your stay was so comfortable and that you were satisfied with our location and the convenience that this affords. Thanks again for submitting your review. We hope to have the... More 

Nutley, New Jersey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel and its staff is stellar. From the moment we walked into the hotel - we felt like royalty. The hotel is centrally located with many sites within walking distance. We had a view of the castle out of our window. We watched the fireworks from our room while enjoying the complimentary wine and chocolate covered strawberries. We stayed... More 

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear NJTexan07, Thank you for your lovely review of your stay with us during last year’s Festival. It is a pleasure to learn of your satisfaction with your stay and the difference that the team made to your experience. I will be delighted to share your comments with the rest of my colleagues. Thank you again for submitting your review.... More 

Oxton, United Kingdom
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a great overnight stay in this wonderful old hotel that has been really well upgraded and refurbished in the last few years. Well worth a stay and definitely back to being one of the top hotels in Edinburgh.

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear BLMcCrindle, Thank you very much for your positive review of your recent stay at Waldorf Astoria Edinburgh – The Caledonian. We are delighted to read that your stay was so satisfactory, and we sincerely hope that we will see you back soon. Best wishes, Dale MacPhee General Manager More 

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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