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Waldorf Astoria Edinburgh - The Caledonian

#34 of 146 Hotels in Edinburgh
Certificate of Excellence
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Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
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Waldorf Astoria Edinburgh - The Caledonian
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Waldorf Astoria Edinburgh - The Caledonian
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1,641 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Was thrilled that we got ourselves a suite in the Waldorf. The place was opulent as you would have expected with a Waldorf. The staff were friendly and helpful - the bar staff were equally supportive. The suite was large, spacious and well kitted out. Big screen TV, Nespresso bar, fruit bowl, bottled water and a stocked mini bar. The... More 

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London
Top Contributor
210 reviews 210 reviews
37 hotel reviews
198 helpful votes 198 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've stayed in a great many Edinburgh hotels over the years none of which made much of an impression, but not so with this hotel, I loved it. It's very well situated, is elegant and smart and has loads of character. All the lovely staff went out of their way to be welcoming, helpful and courteous from the time we... More 

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Top Contributor
94 reviews 94 reviews
24 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is a lovely hotel and the restaurants are an absolute credit to the establishment and more than worth the trip alone. The concierge were convivial and helpful, especially with the valet parking which we very much appreciated. I honestly was a bit disappointed with the room. Not enough to complain, because complaining does somewhat spoil the atmosphere of a... More 

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GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear barkwilde, Thank you very much for taking the time to submit your review of your recent stay at Waldorf Astoria Edinburgh – The Caledonian. I am glad to read that you had an overall enjoyable stay and that you were satisfied with the service offered by our team. I am sorry to read, however, that there was something else... More 

derby
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Caledonian again on our recent three day visit. Greeted with plenty enthusias m and they parked my car without any problem. This time we just used the hotel for sleeping in and didnt eat or drink there. and although there are cheaper places in edinburgh, it is central, the staff cant do enough for you, the rooms... More 

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GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear KCGT, Thank you very much for submitting such a positive review of your recent visit to Waldorf Astoria Edinburgh – The Caledonian. We are delighted that you call The Caledonian your home in Edinburgh and that your visits continue to be satisfactory. Thank you very much for sharing your observations. We look forward to your next visit. Sincerely, Dale... More 

Mackay, Australia
Top Contributor
95 reviews 95 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything was good. Large room with a view of iconic castles and churches A cooked breakfast , continental and pastries was included in our package. The staff were extremely helpful . Yes there is a lift for those who have heavy luggage like us. If you are a high tea lover they do an amazing one. There are plenty of... More 

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GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Kester O, Thank you for taking the time to share your observations following your recent stay at Waldorf Astoria Edinburgh – The Caledonian. We are delighted to learn that you had such an enjoyable stay with us and that the hotel offered everything you needed to enjoy your time in Edinburgh. It is particularly pleasing to read that our... More 

Nottingham, United Kingdom
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I do not like writing reviews like this because I like to be fair, and honest and the fact is this hotel is not bad but it is not good enough either, Will your stay be bad, No, but could it be better, Yes. The room was not big enough for the price charged, and the beds certainly not comfortable... More 

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GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear CSLJohnKirby, Thank you for your review of your recent stay at Waldorf Astoria Edinburgh – The Caledonian. We are truly sorry to learn that you did not find the bed in your room comfortable. We have bespoke Waldorf Astoria mattresses which we regularly test and update to ensure a high level of comfort is provided at all times, and... More 

perth
Top Contributor
66 reviews 66 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Let me be frank, staying in a city centre hotel that had once been an iconic name didn't fill me with confidence, I thought tired old hotel living on its laurels of past times. Not so, not so indeed - read on We arrived outside in the car, the doorman was extremely helpful. We arrived at the reception, friendly efficient... More 

Was this review helpful? Yes 1
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear john a, Thank you very much for sharing your positive comments about your time at Waldorf Astoria Edinburgh – The Caledonian. There can be nothing more delightful than to read that you will make Waldorf Astoria your choice on your next visits to Edinburgh and that this is based on the comfort you experienced as our guests. I would... More 

Glasgow, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for two nights. Room was on the small side (we were on a special rate) but well equiped and very comfortable, especially the bed. Monday morning breakfast was a bit of a disaster. Came down with about 20 mins 'till end of service and there were no juices left and very little of anything else. Difficult to get... More 

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GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear S P, Thank you for your review of your recent stay at Waldorf Astoria Edinburgh – The Caledonian. It is a pleasure to read that you found your room comfortable, particularly our bespoke Waldorf Astoria mattress, and that you had an overall enjoyable time as our guests. It is disappointing to read that the breakfast service on your first... More 

Ramsgate, Kent
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had a 2 night stay here and the location and hotel were fantastic. Only a 5 minute taxi ride from the station or a 15 minute walk (weather dependent!) this little gem is situated in the heart of the city right under the castle. We had booked into a suite and it was spotlessly clean and spacious with an... More 

Was this review helpful? Yes 2
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear LisaMarieB, Thank you very much for your lovely description of your recent visit to Waldorf Astoria Edinburgh – The Caledonian. It is an absolute pleasure to read that you had such an enjoyable and comfortable stay as our guests and that your experience was enhanced by your visit to Guerlain Spa and the special touches we are so proud... More 

Essex
2 reviews
5 of 5 stars Reviewed 1 week ago

A high price premium hotel, but if the price ca nbe afforded it is an excellent, central Edinburgh hotel to stay in with very good amenities and a good restaurant. The ambience is very good and the rooms first class.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Haemcon, Thank you for submitting your positive comments following your stay at Waldorf Astoria Edinburgh – The Caledonian. We are delighted that you found the hotel comfortable and with the necessary amenities to enjoy your time in Edinburgh and that you appreciated our central location. We hope that we will have the opportunity of welcoming you back to Waldorf... More 

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.

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