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Waldorf Astoria Edinburgh - The Caledonian

5.0 of 5 Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
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Certificate of Excellence 2014
Waldorf Astoria Edinburgh - The Caledonian
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Waldorf Astoria Edinburgh - The Caledonian
Waldorf Astoria Edinburgh - The Caledonian
Waldorf Astoria Edinburgh - The Caledonian
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1,504 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Malden, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Check in was swift but room not ready so they looked after our bags until room was ready and we took a walk around the city. The room was spacious and well maintained, great coffee maker with also kettle with selection of teas and hot chocolate. Writing desk with stationary and free wifi kept us well connected. Walk in wardrobe... More 

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, It is a pleasure to read that you chose Waldorf Astoria Edinburgh – The Caledonian for your recent trip to Edinburgh and we are delighted that you felt satisfied with your choice. We would like to thank you for taking the time to share your detailed feedback about our accommodation. We are very proud of our high quality... More 

Kelso, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for one night in a room on 5th floor. This is an imposing hotel which has been restored with care. We used the valet Parking and this service was excellent. They even returned my mobile phone to our room before parking my car. The reception was spot on. The bar service was equally good and surroundings were traditional... More 

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, Thank you for sharing your observations following your recent stay at Waldorf Astoria Edinburgh – The Caledonian. We are delighted that you were overall satisfied with your accommodation and the service you received and would like to thank you for your positive comments about the team. We hope that you will grant us the opportunity of welcoming you... More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Unfortunately, there was a problem with the water supply and we had no running water! we were supplied with bottled water, and were refunded for one of our nights and given complementary cocktails during our stay. The staff were very helpful to make our stay as comfortable as possible during the matter. Room was large, clean and although traditional there... More 

Was this review helpful? Yes 1
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, Thank you for taking the time to submit your comments following your stay at Waldorf Astoria Edinburgh – The Caledonian in December last year. We suffered a major fault with our water supply during the weekend of your stay and we are very sorry for the inconvenience that was caused. It is a pleasure to read that, in... More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 4 days ago NEW

I wanted to take the opportunity to thank you for a wonderful stay at your hotel during February 14 – February 17th 2015. There are several team members that stand out and I want to bring to your attention. Check in: Luisa – I had concerns with the room that was assigned. Too close to the elevator with hall way... More 

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, It is an absolute pleasure to read your review of your recent visit to Waldorf Astoria Edinburgh – The Caledonian. There is no better encouragement for our teams than to learn that, not only did you enjoy your stay as our guest, but that their hard work and professionalism had such a positive impact to your experience. We... More 

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel was great, fabulous location at the end of Princess Street, we were given an upgrade to a suite which made our visit even more special. The suite was roomy and very comfortable, however the bathroom had an unusual feel with the shower screen exploding on the last night, covering the bathroom and living area in glass, the staff... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, I was very sorry to learn that the shower screen in your bathroom broke during your stay and would like to convey our most sincere apologies for the inconvenience that this caused you. We are still investigating how this could have happened, but please rest assured that this is the first time that an incidence like this has... More 

Kinross, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for 3 days to celebrate my 40th birthday. The refurbishments to the hotel are impressive and this is a genuine 5 star hotel. What marks this hotel out is customer service, as someone who stays in hotels a couple of nights a weeks (excluding holidays) you become accustomed to there always being something below par,... More 

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, Thank you for choosing Waldorf Astoria Edinburgh – The Caledonian for the recent celebration of your birthday. We are absolutely delighted to read such positive comments about every aspect of your stay and are grateful for your taking the time to share these with other travellers. Waldorf Astoria has something to offer for all members of the family... More 

Campbeltown, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fabulous, we were given an upgrade to a suite which made our visit even more special. The suite was roomy and very comfortable. The hotel is elegant and tastefully decorated. The staff are friendly, courteous and helpful. We enjoyed hearty breakfasts during our stay. We have already booked a return visit.

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, Thank you for taking the time to submit a review of your recent stay at Waldorf Astoria Edinburgh – The Caledonian. There cannot be a better indication of a satisfied guest than one who has already made their next reservation, and we are delighted to count you as one of them. You are now part of our Waldorf... More 

Thornton Cleveleys, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Being a normal couple, I wasnt sure if booking into a 5* hotel was a good idea, but we were celebrating our tenth wedding anniversary and thought we would do it in style. The hotel was lovely and the staff were too, so am glad we did. We had a room about as far away from the lift as possible,... More 

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, Congratulation on the recent celebration of your anniversary; we are glad that your celebration at Waldorf Astoria Edinburgh – The Caledonian was to your satisfaction. It is a pleasure to read that you had the opportunity to use the facilities at Guerlain Spa and that you also enjoyed your breakfast at Galvin Brasserie De Luxe. We are delighted... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Many hotels claim to be 5 star establishments. Few actually deliver. This one does. My wife and I have just had two nights in a magnificent suite. We ate in The Galvin Brasserie. We luxuriated in the Spa. Everything was just perfect. The management of the hotel are to be congratulated on their attention to detail and their maintenance of... More 

Was this review helpful? Yes 1
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, Thank you very much for your kind comments following your recent stay at Waldorf Astoria Edinburgh – The Caledonian. We are delighted that you had the opportunity to experience so much in the hotel and that you left with such high regard of our team and facilities. It is the feedback of our guests that encourages us to... More 

Eindhoven, The Netherlands
1 review
5 of 5 stars Reviewed 5 days ago NEW

Fantastic hotel, kindly people, very good bed. The service is very helpful. You can sit relaxed in the lobby and have a drink. The best breakfast ever, fresh food and the espresso's are excellent. Located nearby the castle.

Was this review helpful? Yes
GM-WAEdinburgh, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear guest, Thank you for your kind review of your recent stay at Waldorf Astoria Edinburgh – The Caledonian. It is a pleasure to read that you enjoyed every aspect of your visit, in particular the breakfast service. We are making some changes in this part of the experience and it is very encouraging to receive such positive feedback. Thank... More 

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Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Phone Number:
Location: United Kingdom > Scotland > Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland
Hotel Style:
#7 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#20 Luxury Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh

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