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Waldorf Astoria Edinburgh - The Caledonian

#43 of 150 Hotels in Edinburgh
Certificate of Excellence
Hotel website
Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
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30% off 3 night stays
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1 room 1 adult
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Waldorf Astoria Edinburgh - The Caledonian
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2,269 Reviews from our TripAdvisor Community

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London
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

A few days ago I had the good sense to book Waldorf Astoria Edinburgh when I visited Edinburgh overnight during a short business trip - I could not fault the service I received, from the start, when after booking I contacted Guest Services (Dean) to reserve a table in the Brassiere everything was 5* On arrival I felt I was... More 

Helpful?
Thank Richard M
Belfast, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for three nights over Xmas and Boxing Day 2015. We had a large double room with a fine castle view. However, the original sash windows were not double glazed so there was street noise. The bathroom facilities needed attention [plugging the sink was a challenge]. Staff were generally very friendly and efficient. But we needed a taxi... More 

Helpful?
Thank Rob W
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Rob W, Many thanks for your kind words regarding your recent experience with us and, of course for sharing your comments. I am sorry that there were a few small issues with your stay but I greatly hope that these do not deter you from returning. I hope you had a safe and pleasant journey home and return soon.... More 

Pordenone, Italy
Level Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A very pleasant stay at the Caley for two nights. The staff is amazing. The room (236) was clean, spacious and with a superb view to the castle. The swimming pool and the Spa is very clean and perfectly organized. The staff is very friendly, competent and professional. So why I don't give the full five points? A couple of... More 

Helpful?
Thank Francesco F
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Francesco F, Thank you kindly for your fantastic review and fro sharing your experience here with your fellow travellers. I am delighted that you thoroughly enjoyed your time with us and I will be sure to share your comments with the team regarding out areas for improvement. I very much hope that you will return to us in the... More 

United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am a Hilton Honors member and booked this for a business trip. I stayed for 2 nights in a lovely room (206) which overlooked the castle. The room was stunning with two large double beds and plenty of room for a family of four, even though I was there on my own. There were two things that weren't great.... More 

Helpful?
Thank KDD03
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Karen D, Thank you very much for taking the time to review your recent stay with us. Your complimentary comments in regards to your room overlooking the stunning Edinburgh Castle, the service you received from the team and our food and beverage offerings are greatly appreciated. I am disappointed, however, that you were disturbed by noise which affected your... More 

Aberdeen, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was ours wedding anniversary and from the time we checked in we had a wonderful stay. The staff were attentive and friendly and nothing was too much trouble for them. We ate at the hotel restaurant and this too was a wonderful experience - the service was brilliant and the food delicious. The hotel was very clean and the... More 

Helpful?
1 Thank Jimmy H
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Jimmy H, Your wonderful comments are greatly appreciated and it was a pleasure to have had you and your wife here with us to celebrate your Silver Wedding anniversary. We are delighted that you both enjoyed an unforgettable experience and celebration and look forward to welcoming you back in the near future for another memorable stay. Best regards, Dale... More 

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Amazing Spa day and night organised by Stewart Manson, Spa Director at Waldorf Astoria Edinburgh – The Caledonian... 4 girls were treated like Royalty for the day and had a lovely spa morning with treatments followed by fizz in the Guerlain Spa. Lovely meal that night in the Galvin Brasserie de Luxe - thank you for the recommendation of the... More 

Helpful?
Thank flik2016
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear flik2016, Greetings, once again, from Waldorf Astoria Edinburgh - The Caledonian and thank you very much for your wonderful review which was an absolute pleasure to read. I am thrilled that you not only had an extraordinary experience at our Guerlain Spa, but also a memorable meal in the Brasserie De Luxe and that you were very comfortable in... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It all started in the Spa, with the best ever massage and treatments with one of their Senior Therapists, Trisha, and the care of Stewart Manson (Spa Manager par excellence). From there we found perfect comfort in our beautiful room up in the eaves, with the best of Edinburgh views up to the Castle, and a nespresso machine to provide... More 

Helpful?
Thank Catherine W
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Catherine W, Thank you for your kind words regarding your time with us and for sharing your fantastic experience with your fellow travellers. I am delighted that your spa treatment was so good and I will be sure to share your kind words with both Trisha and Stewart who I know will be delighted to hear how much of... More 

Belfast, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

lovely lounge area. spa is excellent, had a facial, which although expensive really was very good. Excellent breakfast choices. superior room with view of castle well worth paying for, especially if you take advantage of paying for the room a few months in advance to get a good rate.

Helpful?
1 Thank LynnCampbell
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear LynnCampbell, Many thanks for your fantastic review of your recent stay with us. I never tire of hearing how much our guests enjoy their time with us and it seems you were no exception! I hope that you return to us in the near future and that I get the opportunity to welcome you personally. Best regards, Dale MacPhee More 

Stafford, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights late January on a business trip. The hotel is beautiful, clean, well presented and the staff are friendly and attentive. I had a small room but it was a pleasure to stay in, the bathroom was nice and clean and rainfall shower was bliss - stood in it till I was wrinkled! Minor negative(s) room... More 

Helpful?
1 Thank JohnP1990
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear JohnP1990, Many thanks for taking the time to review your recent stay with us and, of course for sharing this experience with your fellow travellers. I am pleased that, on the whole, your experience with us was a positive one and hope that the issues you have mentioned will not detract you from visiting us again in the future.... More 

Manama, Bahrain
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
1 of 5 stars Reviewed 1 week ago

I never thought I would write a 1 star review for any property, let alone a 5 star supposedly luxury hotel. Much of the premise of my earlier review/earlier stay- i.e. the building is beautiful, stands true. Yet the way the hotel treated us and our guests were in no way acceptable for even the most basic of hospitality establishments,... More 

Helpful?
3 Thank malioil
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear malioli, Thank you for taking the time to review your experience with us and please accept my sincere apologies that this experience did not meet you r expectations and our own renowned high standards. Please be kind enough to contact the Food and Beverage Manager who would like to discuss this with you directly. He is available at jan.coskun@waldorfastoria.com... More 

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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