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The Caledonian, A Waldorf Astoria Hotel

5.0 of 5
Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
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The Caledonian, A Waldorf Astoria Hotel
Ranked #26 of 142 hotels in Edinburgh
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322 reviews from our community

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    177
    101
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    11
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Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2013 NEW

We stayed here in April 2013, and was blown away by the property after its recent refurbuishment. Everything was perfect from the service,the staff to the food. We couldnt of asked for a better 3 night stay and will be returning the next time we go to edinburgh. This hotel is on par with the Dorchester and other 5 star... More

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1 review
5 of 5 stars Reviewed May 19, 2013 NEW via mobile

Extremely high quality service. From the concierge to the front desk to the bar to the breakfast restaurant and even room service they are experts at making you feel welcome and at home. The rooms are everything you'd expect and the location is just what you need.

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New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 17, 2013 NEW

I checked in the hotel on the 31st of March, 2013 and put up there for two subsequent nights. There was a problem initially as the lady at the reception wasn't able to find a booking for my third room but that was sorted after I made a call to my travel agent in India. The only problem that I... More

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Southern California
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 15, 2013 NEW

Personally this is one of the best hotels I’ve ever stayed. It is located in the center of the city, and if you are lucky the room has a view of the Edinburgh castle high on the hill as well as churches and other charming old buildings in the city. I stayed in a twin deluxe room. It is a... More

Was this review helpful? Yes 1
See 3 more reviews by Venusian2000 for Edinburgh
GRMCaleyWA, Guest Relations Manager at The Caledonian, A Waldorf Astoria Hotel, responded to this review
May 17, 2013

Daer guest, Thank you for taking the time to post a review following your recent stay with us. I am extremely grateful for your informative observations, and I am delighted to hear that you have departed Edinburgh, and the 'Caley' feeling overwhelmed by your overall experience. You have mentioned many luxury products that we have on offer, including the Nespresso... More

Paris, France
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 15, 2013 NEW

The Caley has a fantastic location right on Princes street overlooking the magnificent Edinburgh Castle. Since this is a luxury hotel with the Waldorf Astoria label, there is not much to add to the previous reviews in terms of grandour and top-class service which should be expected. Some negative points though: - Our room was a bit run down with... More

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GRMCaleyWA, Guest Relations Manager at The Caledonian, A Waldorf Astoria Hotel, responded to this review
May 17, 2013

Dear guest, Thank you for taking the time to post a review following your recent stay with us. Overall, a very positive experience has been enjoyed, and I appreciate your honest feedback. On which note, I would like to ensure you that your 'negative' issues, are certainly valid, and I will discuss them further with my General Manager. Furthermore, I... More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 14, 2013 NEW

Four of us had afternoon tea here last weekend having got slightly cheaper vouchers for a tea with champagne from Travelzoo. The large conservatory type room it was held in was absolutely beautiful and the seating etc was extremely comfortable. On arrival, I asked the waiter if it would be possible to have more sandwiches (free of charge) if we... More

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See 4 more reviews by Neillands18 for Edinburgh
GRMCaleyWA, Guest Relations Manager at The Caledonian, A Waldorf Astoria Hotel, responded to this review
May 15, 2013

Dear guest, Thank you for taking the time to post a review following your recent Afternoon Tea experience with us. Although you appear to have been generally satisfied with the day as a whole, I would like to offer my apologies if you feel that value for money was not reflected in the quality received. I appreciate your feedback with... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

I booked The Caledonian hotel for a weekend break as a birthday treat for my husband, I cannot reccomend this hotel highly enough. It is in a fantastic location - everything is in walking distance and the Airport shuttle bus stops directly outside the hotel. I know there has been a lot of negative comments about the traffice nose from... More

Was this review helpful? Yes 1
See 2 more reviews by MrsRufian for Edinburgh
GRMCaleyWA, Guest Relations Manager at The Caledonian, A Waldorf Astoria Hotel, responded to this review
May 15, 2013

Dear guest, Thank you for taking the time to post a review following you recent stay with us. You have listed many positive attributes of the hotel, including the location and the helpful staff, and I am thankful for your kind words of praise. Moreover, I do hope that you and your husband are able to return to the 'Caley'... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed May 13, 2013 NEW

We came to the Caledonian to treat ourselves to a special breakfast, and it was the most wonderful breakfast I have ever had. The settings were beautiful, the food was delicious, and the service was absolutely first class, with incredibly attentive and friendly staff. Thank you for giving us such a lovely experience!

Was this review helpful? Yes
GRMCaleyWA, Guest Relations Manager at The Caledonian, A Waldorf Astoria Hotel, responded to this review
May 14, 2013

Dear guest, Thank you for taking the time to post a review following your wonderful breakfast experience with us. I am delighted that you chose the 'Caley' as a special treat, and hopefully you will be able to return again when you next return to Edinburgh. Kind regards, Chris Logan More

Basingstoke, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 11, 2013

Everything about this hotel was what I expected. Stay here about 10 years ago and there have been a lot of changes. The overall service from the time we arrived until check out was first class. Everyone was very friendly and the choice of wee drams was out of this world. Talk about spoilt for choice. Prefect fried eggs here... More

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See 2 more reviews by Steve W for Edinburgh
GRMCaleyWA, Guest Relations Manager at The Caledonian, A Waldorf Astoria Hotel, responded to this review
May 14, 2013

Dear guest, Thank you for taking the time to post a review following your recent stay with us. After such a long period since your last visit, I am delighted that you are impressed with the massive alterations throughout the hotel. I only hope that you do not wait another 10 years to return, and we look forward to welcoming... More

Norfolk
Top Contributor
59 reviews 59 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 10, 2013

This is ,I think, just refurbished Caley Hotel at the end of Princes Street and Lothian Road. It was reasonably priced for a Friday night and I could not fault the staff or service. I had a room with a fantastic view across the gardens to the Castle which was stunning with the sun going down behind. The only downside... More

Was this review helpful? Yes
GRMCaleyWA, Guest Relations Manager at The Caledonian, A Waldorf Astoria Hotel, responded to this review
May 11, 2013

Dear guest, Thank you for taking the time to post a review following your recent stay with us. I am extremely grateful for your fantastic comments following your experience with us. You have clearly had a wonderful time, and hopefully we will have the opportunity to welcome you back to the 'Caley' again in the future. Kind regards, Chris Logan More

 
 
 
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Additional Information about The Caledonian, A Waldorf Astoria Hotel

Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
The Caledonian, A Waldorf Astoria Hotel Edinburgh, Scotland
Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotels in Edinburgh
#18 Luxury Hotels in Edinburgh
#29 Business Hotels in Edinburgh
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Caledonian, A Walforf Astoria Hotel, or the “Caley” as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone façade, quarried in Dumfries, dominates the skyline of the city’s west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley’s pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel’s reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 
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The Caledonian, A Waldorf Astoria Hotel
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