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Cityroomz Edinburgh

Hotel website
25-33 Shandwick Place, Edinburgh EH2 4RG, Scotland
Best prices for: 1 room 1 guest
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Cityroomz Edinburgh
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Cityroomz Edinburgh
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328 reviews from our community

Traveler rating
    115
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Cityroomz Edinburgh
See the most recent reviews
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights at Cityroomz for a Six Nations rugby weekend, and having "been there and done that" in Edinburgh before, we were looking for something reasonably priced and in a good location. Cityroomz was certainly that, as well as being comfortable and clean, albeit a bit on the dingy side. As a former Travelodge, this hotel is... More 

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GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

Thank you for your review. I agree that we are in a great location and our aim is to offer excellent value & convenience. Can’t say I agree with the bit “on the dingy side”. We've had the hotel for 2 years and have spent over £500,000 refurbishing the rooms, they are far superior to the previous operator. They are... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Was rated 9.2 on booking.com! Was handed a key for a unsupervised cupboard on the third floor to store luggage and was greeted by mouse traps! Very dingy and unhelpful staff!! Needless to say we found alternative accomadation!!!

Was this review helpful? Yes 2
GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

I am very sorry we didn't meet your expectations. We recognise that the storage of guests luggage is important. As a service to our guests we store luggage before guests check in, as well as after they have checked out. We also offer fabulous value for money, in doing so we have limitations as to what our staff can do.... More 

Moscow, Russia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Staff was really noisy during the day. Once they tried to walk into the room in the early morning. The window didn't open in our room. The air got stuffy, once you turned off the air-conditioner. On the plus side it's very close to the main attractions and railway station.

Was this review helpful? Yes 1
GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

Thank you for leaving a review, I am sorry to hear that you were not completely satisfied with your stay. Our housekeeping team are always very considerate when servicing rooms and always knock before entering a room, apologies if this did not happen during your stay. Thank you for your positive comments about the location and proximity to the station.... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stay in this hote with my daughterl for 3 nights March 9 -12 2015 10min walk from train station rite near princes street fir all the shops and restaurants not far from the castle. Staff were friendly and helpful the room was lovely very clean there was tea and coffee for u in the room tv hairdryer iron and iron... More 

Was this review helpful? Yes
GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

A lovely 5 star review, thank you so much. We get lots of great comments about our super comfortable bed. We look forward to welcoming you back next year. Kind regards Javeed Anwar More 

Dublin, Ireland
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 16, 2015

The first good thing is that the hotel is located close to everything (Edinburgh castle, Royal Mile, Scott monument,...) and the bus stop from and to the airport is just outside the hotel. The room was big (at least compare to others hotel I visited) and it was very clean and tidy. We had breakfast there and it was very... More 

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GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

Thank you so much for a 5 star review. Thank you also for your feedback regarding luggage room security, we are in the process of fitting 24 hour CCTV in all our luggage rooms which will help overcome any security issues. Glad to hear that you also enjoyed our breakfast. Kind regards Javeed Anwar More 

Las Palmas de Gran Canaria, Spain
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 16, 2015

- Good location. - Close to the city center. - Free WiFi. - Rooms are confortable and you can park the car in a parking close to the hotel for 10 pounds a day. - The staff is kind and helpful. In short, this hotel is a good value for your money.

Was this review helpful? Yes
GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

Thank you for a perfect 5 star review. So pleased to hear that you enjoyed your stay. Kind regards Javeed Anwar More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2015

Great little hotel in a fabulous location. Stayed there for two nights on a business trip, really convenient location, great transport links (30 minutes from the airport using the tram (£5 tram fee), hotel is about a 3 minutes walk from West End Princes Street tram stop. Room was clean and the mattress really comfortable. Had a safe, iron and... More 

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GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

Thank you for an excellent 5 star review and thank you for your kind words about our team at Cityroomz. It's also pleasing to hear that you booked direct on our website and qualified for your free £5 voucher to use in the hotel. Great to hear that you want to stay with us again. Kind regards Javeed Anwar More 

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed March 12, 2015 via mobile

I stayed at this hotel for two nights while visiting family in Edinburgh. With the low price I wasn't expecting much... Was I wrong! The staff are welcoming and helpful especially Dani whom suggested places to eat and things to do in the city. The room was a good size and spotless, I had a great, undisturbed nights sleep in... More 

Was this review helpful? Yes
GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

Thank you so much for leaving a lovely review. It is always a pleasure to hear from satisfied guests. Kind regards Javeed Anwar More 

Doncaster, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 9, 2015

I recently stayed at this hotel for 2 nights during the week, the price was brilliant for its location. The price worked out less that 50 pounds a night and that included when booking with the hotel directly a 5 pounds food and drinks voucher. Your on the furthest side away from train station on Princes's Street which is ideal... More 

Was this review helpful? Yes 1
GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

Thank you so much for an excellent review. Pleased to hear that you took advantage of your free booking direct on our website £5 vouchers. Thank you for recommending us to your friends for your forthcoming wedding. Best wishes Javeed Anwar More 

Stirling, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 3, 2015

We booked this hotel for a one night stay last weekend. When we arrived at the hotel we were able to check in early which was great. On arriving in the room we were a little disappointed, room could have been cleaner and shower door was broken, causing it not to close properly. However, the location more than made up... More 

Was this review helpful? Yes 2
GeneralManager1969, Manager at Cityroomz Edinburgh, responded to this review

Thank you for leaving a review and thank you for highlighting some issues that need to be resolved. Firstly apologies for the damaged shower door, we have ordered the relevant parts and will have the door fixed as a matter of urgency. Regarding the noise in the morning, I can confirm that our housekeeping team would never put the washing... More 

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.

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