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Dunstane City Hotel


Hotel class 4.0 of 5
5 Hampton Terrace | Haymarket, Edinburgh EH12 5JD, Scotland
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Reviews you can trust

91% Recommend
4.0 of 5 stars 23 reviews
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4 of 5 stars
footsore71   1 contribution
North Scotland
Nov 8, 2009 | Trip type: Couples New

We arrived late and got last space in car park and that's where it stayed for 3 days as it's a easy walk into the centre of town and the bus stop is right outside if you want to take that. We had paid for a superier double and it was underground. Ok it did not have a view but... more

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5 of 5 stars
map_maestro   3 contributions
summertown
Oct 29, 2009 | Trip type: Family

One can easily overlook the location of the hotel (situated about 10 minutes away from the central attractions) thanks to quality of its rooms. The rooms are spacious and well-equiped, clean, with high-quality products for the guests (soaps, shampoos, etc.) There is also a lovely common area in the basement for informal meetings. Excellent range of produce provided at breakfast,... more

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5 of 5 stars
paula24jen   8 contributions
hampshire
Oct 25, 2009 | Trip type: Family

We stayed at this hotel with our young daughter and couldn't have been made more welcome. All members of staff were really friendly and went out of their way to make our stay great. The hotel is in a very convenient location, only a few mintes walk from the city, or use the bus stop just over the road for... more

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5 of 5 stars
Gazza02   1 contribution
Aberdeen
Oct 11, 2009 | Trip type: Couples

We arrirved in the evening after a long day driving "free parking at front ", we were made to feel like royalty by the staff as soon as we arrived and a beautaful big luxurious room awaited us. A quick freshen up and over accross the road to the Dunstane House for a great meal and few drinks to round... more

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4 of 5 stars
pintpot   23 contributions
Suffolk
Oct 8, 2009 | Trip type: Business, Solo travel

I've just stayed here on a business trip and whilst I wouldn't say some of the recent less-than-excellent reviews were incorrect, I wouldn't want them to be misinterpreted. The majority of the rooms are downstairs, interfloor sound insulation could be a bit better, and they are compact. However, I feel some of the reviews give the impression the rooms are... more

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3 of 5 stars
Wexile   5 contributions
Kilkenny Ireland
Aug 8, 2009 | Trip type: Couples

Stayed here for two nights week before Edinburgh festival. Was a surprise trip for spouse who was reaching a milestone birthday so was careful to try get nice place. Reviews were generally good so was happy with choice before going. Good stuff first........ Staff very pleasant and helpful, always a smile inclusing cleaning staff - management are lucky to have... more

Not so good
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2 of 5 stars
Button27   5 contributions
Donegal
Aug 5, 2009 | Trip type: Couples

My husband and I stayed in this hotel for 2 nights whilst in edinburgh. The hotel was nice but for the price of it I do not think it is of a high enough standard. The reception area is beautiful but on reaching our room I was quite disappointed. Although ok they were v small with such a low ceiling... more

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3 of 5 stars
Emsmclee   1 contribution
Glasgow
Aug 2, 2009 | Trip type: Couples

We have just came back from a weekend in Edinburgh. We had previously been in February and stayed at the Dunstane City Hotel. It's lovely and the first time we went the service was great, staff were friendly and the hotel was a good location for getting to the city centre. We decided to book the same place again since... more

Management response from
CityHotel, Owner

Thank you very much for your comments. We are definitely aware of the situation and we apologise again for the inconvenience caused. The fault was totally ours, however more than a lack of communication it was the incompetence of a single member of staff who was incapable of reading a registration number off a registration card after being asked repeatedly...

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5 of 5 stars
maturecoupleNorwich   6 contributions
Norwich
Jul 19, 2009 | Trip type: Couples

Excellent accomodation - room on small side but very modern and clean - Moulton bath products replaced regularly as they ran out - Room slightly warm but fan provided instantly. Would definatly recommend this Hotel. Beautiful evening meals across road at sister hotel which also had friendly helpful staff. more

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3 of 5 stars
Joizee_HD   60 contributions
Hamburg, Germany
Jun 4, 2009 | Trip type: Couples

Went here with my girlfriend for a weekend getaway to Edinburgh. All in all a nice hotel. Very clean and modern. In my opinion, better than the Dunstane House hotel across the street which is the partner hotel. We had room 205 which is right to your left as you walk in the front entrance. We enjoyed our stay. Unfortunately... more

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Dunstane City Hotel Address

5 Hampton Terrace | Haymarket, Edinburgh EH12 5JD, Scotland