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Holiday Inn Express Edinburgh - Royal Mile

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300 Cowgate, Edinburgh EH1 1NA, Scotland
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Holiday Inn Express Edinburgh - Royal Mile
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Holiday Inn Express Edinburgh - Royal Mile
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941 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Edinburgh - Royal Mile
See the most recent reviews
Marietta, Georgia
Top Contributor
53 reviews 53 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed September 16, 2011

We arrived early (7-8am) and the staff was very courteous and helped us place bags in a locked room until check in. Checked in room and there was an off odor to the room (like if you left wet socks in a bag. We thought it was the air conditioner and it was cool out so we turned it off... More 

Was this review helpful? Yes
hiexpressrm, General Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

Dear Megeara Thank you posting a review after your stay and for the kind comments about the staff.. I am disappointed to hear that you were not completely satisfied and wish that we had the opportunity to put in right for you. I hope that you will stay with us again. Thanks More 

Rehoboth Beach, DE
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 12, 2011

My partner and I had a wonderful visit to this hotel at the end of April. The hotel was clean and modern, and the staff very friendly and happy to assist with "tourist" questions. They definitely helped improve the experience! I also found the location to be quite superior, central to both ends of the Royal Mile and a lovely... More 

Was this review helpful? Yes 1
hiexpressrm, Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

Thank you for reviewing your stay with us. I am pleased you enjoyed your visit to Edinburgh and agree with many reviewers with regard to the high level of service our guest service team provide. More 

rwoman11
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 5, 2011

We took the train to Edinburgh, arriving at Edinburgh Waverly Rail Station. It is only about 10-15 minutes to walk from the station to the hotel, although it is largely uphill, some of the sidewalks are uneven, and many of the streets are cobblestone. Location: The hotel is on Cowgate, a "lower" street that sits in a valley parallel to... More 

Was this review helpful? Yes 2
hiexpressrm, Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

Thank you for taking the time to review your recent stay with us – We look forward to welcoming you back on your next visit to Edinburgh. Our guest service team is available 24 hours a team to help with any issues like the problems you had with the hotels free Wi-Fi service. We are very lucky to be in... More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 24, 2011

This hotel is an absolute gem - providing 5* service at budget prices. We stayed here for a few days during the height of the Festival. Service was excellent - nothing was too much trouble for them to arrange for us. The rooms are designed for two people; however, up to four adults are allowed. This would be rather too... More 

Was this review helpful? Yes 3
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

Thank you for taking the time to review your stay with us. We are situated in fantastic location and this is mentioned in many of our reviews on this site. Also mentioned frequently is the service our team provide. We are very proud of the service we provide and it gives the whole team a boost when this is recognised... More 

New Delhi, India
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 24, 2011

It is the perceptive and friendly service that makes it worthwhile staying in this hotel. The staff are social at just the right level and they go to length to make you feel at home. The hotel is very well located at the royal mile and within minustes of the rail station. This said, there is nothing wrong with the... More 

Was this review helpful? Yes 3
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

I appreciate you taking the time to review our hotel. Our Guest Service team work tirelessly to ensure we exceed the expectations of guests and I am always proud when this is recognised by guest and shared with other TripAdvisor members. We are very lucky t be located within a short walking distance of many fine restaurants, bars and attractions. More 

Aberdeen
Contributor
15 reviews 15 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 15, 2011

We stayed in this hotel for a visit to the Edinburgh festival. (Its location is excellent for a tourist trip to Edinburgh as it is just off the Royal Mile and near to several attractions.) We were allowed to check in a little early, which got us off to a great start. Our room was very clean and contained everything... More 

Was this review helpful? Yes 3
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

Thank you for taking the time to review your stay with us. I am glad you enjoyed your stay and found our free breakfast the perfect start to a busy day In Edinburgh. We always do our best to accommodate our guests and are happy to offer early check ins and late checkouts when we can. I hope to welcome... More 

Melbourne, Australia
Top Contributor
84 reviews 84 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 11, 2011

One block from the royal mile, large rooms, free wifi & free breakfast = happy customers. If you like the concept of holiday inn express hotels, this hotel won't disappoint. We paid $185 (aus. Dollar) per night, but there are cheaper room rates available, so make sure you book well in advance.

Was this review helpful? Yes 1
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We are very luck to be in such a fantastic location – close to all the city’s favourite attraction and with a great selection of bars and restaurants within walking distance. More 

Nicosia, Cyprus
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 9, 2011

The hotel is in a very good location in the old town. Very Convenient. The staff is friendly and welcoming. They offer free breakfast to all their guests. The room was OK. Clean but the bottom bed sheet was torn. Sleep quality is an issue as the room walls are paper thin and you can hear everything. There is no... More 

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hiexpressrm, General Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

Dear LeeW Thank you for your review, we really appreciate you providing the feedback from your stay, whether good or bad. It is your feedback that helps us to continually improve the service and facilities that we offer. Thank you More 

Tel Aviv, Israel
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 4, 2011

We stayed at this hotel for 4 nights. The hotel is comfortable, clean, breakfast is good and the staff is very friendly. The location is superb, within a walking distance from most touristic attractions. The only problem we had was extremely slow internet, an issue which the hotel staff tried, but unfortunately couldn't, solve.

Was this review helpful? Yes
hiexpressrm, General Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

Dear Aunger Thank you for taking the time to post your kind review. I would like to take this opportunity to apologise for not being able to resolve the Internet problem and for any inconvenience that this disruption caused during your stay. Thank you More 

Seattle, Washington
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 3, 2011

This is a great base for exploring Edinburgh. It was clean, quiet, comfortable, and there was a good included breakfast. Just one block off the Royal Mile. We had a lot of difficulty connecting to the wireless internet. It was VERY slow at times, too slow to even load a web page. This seemed to get fixed at some point... More 

Was this review helpful? Yes
hiexpressrm, General Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review

Dear PCBaker Thank you for your good review. Your feedback, whether good or not so good, helps us to improve the facilities and service that we provide. Thank you More 

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Staying in Old Town

Neighborhood Profile
Old Town
Few Edinburghers live in the Old Town, but its labyrinth of dank alleys and steep streets suggests this was not always the case. Today, it’s mostly visitors, tartan-flavored souvenir shops, and pipers that you’ll find on its cobbled streets. This is the place to get a feel for Auld Reekie (Old Smelly), as the town was once nicknamed, and stroll the Royal Mile, the thoroughfare that links the castle with the royal palace – two of Edinburgh’s great set-piece attractions. But there’s lots more exploring to do here down dozens of little alleys, or wynds, while at night the city’s busiest clubs erupt along the Cowgate which is closed to traffic for this purpose.
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Prices are for 1 room, 2 adults
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