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Malmaison Dundee

44 Whitehall Crescent, Dundee DD1 4AY, Scotland
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1 room 1 guest
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Malmaison Dundee
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612 Reviews from our TripAdvisor Community

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Traveler rating
    281
    175
    83
    41
    32
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73
322
4
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
  • All months
    (612)
  • Mar-May only
    (215)
  • Jun-Aug only
    (182)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (126)
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There are newer reviews for Malmaison Dundee
See the most recent reviews
2 reviews
4 of 5 stars Reviewed 1 week ago

Air conditioning did not work. This was not discovered until about midnight so did not want to report. However we mentioned this on check-out. (Gentleman in front of us also had the same complaint)Receptionist said we should have reported it etc but said they would get back to us by e-mail. Still waiting 4 days later. As it was our... More 

Was this review helpful? Yes
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Guest, Thanking for recently staying with us here at the Malmaison Dundee, and for posting your review online, and please accept my apologies for the shortcomings encountered during your recent visit. For any guests staying with us it is worth noting that the air conditioning system works individually in each room and can be controlled for both heat and... More 

Aberdeenshire
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent one night here to celebrate our anniversary, chose Malmaison over the Apex as I felt that the Malmaison has a little more of a luxurious feel to it and the style is right up our street. However, after our nights stay, I will gladly choose the Apex again, it ticks more boxes than the Malmaison did overall on this... More 

Was this review helpful? Yes
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Guest, Thanking for recently staying with us, and for posting your review online. Please accept our apologies for the shortcomings encountered during your visit. I have passed on your comments in regards to reception not informing you of the times in the Brasserie, this is something they should run through at each check in. We are currently awaiting the... More 

Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel has to be the best we have ever stayed at, we upgraded our room and I must say it was fantastic, large and clean, well stocked mini bar large bed with soft sheets we slept so well, lovely bath robes and slippers, it was a real shame to leave, the staff were helpful and friendly and you get... More 

Was this review helpful? Yes 1
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Nigel, Thank you so much for taking the time to put your review of the Malmaison Dundee on to Trip advisor. It certainly was a great to read, and I was very pleased to see how much you enjoyed your visit. We as a team are very passionate about the presentation of the hotel and of the service we... More 

Aberdeen
2 reviews
3 of 5 stars Reviewed 1 week ago

Spent two nights here with my mum comfortable room and bed but a very over rated hotel breakfast a complete rip off I had two boiled eggs with soldiers £15 the continental breakfast (£13 ) one of the worst I have seen rotten bananas one brioche bread no other bread and no buns two gin and tonics nearly twelve pounds... More 

Was this review helpful? Yes
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Jennifer, Firstly, thank you for choosing to stay with us recently at the Malmaison Dundee and secondly, for taking the time to post your review online. I was pleased to read that you felt the room was comfortable, however, the décor was too dark for your personal taste. In regards to the pricing in the bar, we do certainly... More 

Aberdeen, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here just for one night while passing through so I didn't get to make full use of the hotel, from what I did see and experience though I would go back and would definitely like to see more. Gorgeous grand décor, very dark and romantic with top notch service. The rooms were clean and comfortable with giant beds.... More 

Was this review helpful? Yes
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Guest, Thank you for choosing to stay with us recently at the Malmaison Dundee and for taking the time to post your review online. I was pleased to read how much you enjoyed the décor and look of the hotel. Apologies for the difficulty with the lighting in the morning, however, it was great to read the team aided... More 

Dundee, United Kingdom
Level Contributor
258 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked a cocktail masterclass here for my retiral with family, friends and colleagues, ordered a bespoke buffet which is £4.95 extra, but was excellent, mini burgers, salad, pasta, potato wedges, chicken, shown cocktail making by a really great barman, we all had a great night, a very entertainig evening. You book through cocktail masterclass, pay a deposit per person to... More 

Was this review helpful? Yes
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Guest, Thank you booking your Cocktail Masterclass and for choosing to bring your event to the Malmaison Dundee. I was pleased to read that you all enjoyed the masterclass and were particularly well looked after by our team member for the event. I will certainly pass on your comments to the bar team. I do hope that you have... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my partner stayed here at the weekend for his birthday. The last two years we have stayed at another hotel in Dundee but I can definitely say the Malmaison was a much better choice this year! The hotel is beautifully decorated and all the staff are very friendly and helpful!! We had a river view room which at... More 

Was this review helpful? Yes
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear CRiley, Thank you for choosing to celebrate your partner’s birthday here with us at the Malmaison Dundee, as well as taking the time to post your review online, which was a pleasure to read. I will certainly be passing on your comments and thanks to my team. I do hope that you have the opportunity to visit us again,... More 

dundee
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First class Sunday brunch, Hugh selection and very tasty. Great value at£19.95 each. Lovely waitress Danielle who went out of her way with everything, was here with friends and we all thoroughly enjoyed our day. One of the tastiest meals we have out in a long time. Will def be back .

Was this review helpful? Yes
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Kathryn, Thank you for choosing to join us on Sunday at the Malmaison Dundee for our very popular Sunday Brunch. I was pleased to read to that you all had a great time and I will definitely pass on your thanks to Danielle who looked after you. As you mentioned you will definitely be back, with that in mind,... More 

Kirkbymoorside, United Kingdom
Level Contributor
146 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a lovely hotel with a beautiful room. When you enter the hotel you realise that you are in a place a little bit better than the rest and you are not disappointed when you get to your room. Quality is through out the room whether it's the bed lining or the shower. I cannot score it 5stars as my... More 

Was this review helpful? Yes
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Guest, Thank you for choosing to stay with us recently at the Malmaison Dundee, and for taking the time to post online your review. I was pleased to read that you enjoyed all elements of your stay. However, I note your friends had some issues with the air conditioning system. My team are more than happy to assist all... More 

Dundee, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I booked this hotel for an overnight stay whilst we were attending a wedding reception on H M Frigate Unicorn. The hotel is beautiful, it has the wow factor, for decor. Staff and service could not be faulted. Everyone was attentive and efficient but what sold it to us was the fact that they all appeared to... More 

Was this review helpful? Yes
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Isabel, Thank you so much for taking the time to post your review on trip advisor following your recent stay with us at the Malmaison Dundee. Your review was a pleasure to read. We as a team are very proud of the hotel and the service that we provide, and it was great to see how much you both... More 

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