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BEST WESTERN Woodlands Hotel

13 Panmure Terrace, Dundee DD5 2QL, Scotland
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BEST WESTERN Woodlands Hotel
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BEST WESTERN Woodlands Hotel
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196 reviews from our community

Traveler rating
    81
    74
    25
    14
    2
See reviews for
44
59
7
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (57)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (29)
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Leamington Spa, England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here in October 2014. Great room, great service, wonderful food and outstanding service, particularly from the reception staff. Set in lovely grounds with great car parking and easy access to the City of Dundee. Nice bar and patio area.Highly recommended for alll categories of guest. While I did not avail myself of all the facilities,... More

Was this review helpful? Yes
Glasgow, United Kingdom
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I should mention that this hotel is actually in Broughty Ferry - a nice wee town on the outskirts of Dundee. Easy to get to Dundee if you need to but there is plenty to do in Broughty Ferry and the surrounding area. It's about 15 minutes walk to the centre of Broughty Ferry. We stayed on a Saturday and... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your kind feedback. We always like to hear back from our guests and are glad that you enjoyed your stay with us. I will make sure your comments are passed on to the staff and we hope to see you again soon. More

Alger, Alger, Algeria
Top Contributor
51 reviews 51 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

The Woodlands Hotel is not actually in Dundee, but a few miles out in the quiet suburb of Broughty Ferry. We stayed there for a few nights in October. The hotel is very comfortable with good spacious rooms and a nice restaurant (nothing spectacular but good food). The location is very nice if you don't need to be in the... More

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NikkiRobertson, Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your feedback, we are glad that you enjoyed you stay and look forward to hopefully seeing you again. More

Chorley, United Kingdom
Top Contributor
112 reviews 112 reviews
89 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights on business. Room was spacious and had a lovely elephant towel on the ned as a welcome. Bed was booked as a king size but was actually two singles put together. Did not bother me too much as I was on my own. I had a steak on my first night which was nice and I... More

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your feedback, it is always great to get the thoughts and comments from our guests so that we know which areas we can improve. We will review your comments and pass on the relevant departments. We look forward to seeing you back again soon More

Polegate
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned to this lovely positioned hotel again recently. The room was spacious (130) and there had been a few changes since our last visit in March. Lovely to have a mug of tea in the morning. The new menu was a lovely surprise and well worth staying in for. The staff are always so welcoming and helpful without being... More

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for taking the time to leave us your thoughts. I quite agree about room 130, it is my favourite in the hotel. I will pass on your comments to the rest of the team and we look forward to welcoming you again soon. More

Dundee, United Kingdom
Top Contributor
167 reviews 167 reviews
54 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Meet here monthly with a group of friends and have not been disappointed with the service or the coffee and biscuits, which are topped up as requested. Quiet location in a suburb of Dundee, parking within hotel grounds.

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your kind words and I have passed all your comments on to the rest of the team. We look forward to welcoming you back again soon More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I don't often feel the need to write a review (this is only my 2nd on Trip Advisor) but thought this warranted one. Hotel was in a great location, had great facilities and had a great price but we found the rooms uncomfortably warm and the beds and pillows rock solid. I know this is personal preference and you can't... More

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for taking the time to send us your comments, i must apologise for you not having a great experience with us. I have taken all your comments on board and to the relevant department heads and we are looking at ways to make sure this does not happen again. I do hope you will consider staying with us... More

Glasgow, United Kingdom
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here recently as my friends were getting married in this hotel. I called them up approximately 2 weeks prior asking if it was possible to gain access to my room earlier than the check-in time to allow me time to get changed before the wedding - they were able to offer this to me so I was very... More

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your feedback and kind words especially regarding the team we have at the hotel as we always strive to give the best customer service possible. I will take your points on board regarding updating the room and it is in hand with our team to look at redecorating that entire landing. I do hope that you will... More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 11, 2014

I've stayed here a couple of times with family, and it's always beaten expectations. Most recently was last weekend. The girl on reception was very welcoming and friendly. We'd booked four rooms, which had all been put together for our convenience. The rooms were immaculate and spacious (with the towels made into swans, which was a nice touch). Service in... More

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very for your feedback and we are so pleased to hear how much you all enjoyed your time with us as we strive to give a great customer experience. I will take your comments regarding the restaurant up with the restaurant team with a look to resolving this issue. We do hope to welcome you back again soon... More

Daventry, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 11, 2014

Two nights on business and I had a lovely double room facing out to the front of the hotel. The hotel is set back from the road by wooded grounds and although it is a very well to do residential area you wouldn't realise. I would stay again for working in Dundee but find a different place to eat my... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your feedback. It is disappointing to hear that you did not enjoy your dining experience with us. we strive to give great customer service and on this occassion that was lacking, i will take this up with our restaurant team to ensure that this does not happen and can assure you that this is not... More

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Additional Information about BEST WESTERN Woodlands Hotel

Address: 13 Panmure Terrace, Dundee DD5 2QL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Price Range (Based on Average Rates): $$
Number of rooms: 38
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Also Known As:
Best Western Dundee
Dundee Best Western
BEST WESTERN Woodlands Hotel Dundee, Scotland
Hotel Style
#8 Family Hotel in Dundee #11 Business Hotel in Dundee

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