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All 30 Dundee hotels

BEST WESTERN Woodlands Hotel

13 Panmure Terrace, Dundee DD5 2QL, Scotland
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Ranked #14 of 30 Hotels in Dundee
A recent review
4 of 5 stars reviewed 4 days ago
coollager Glasgow, United Kingdom
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189 reviews from our community

Traveler rating
    78
    71
    25
    13
    2
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44
55
7
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Glasgow, United Kingdom
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here recently as my friends were getting married in this hotel. I called them up approximately 2 weeks prior asking if it was possible to gain access to my room earlier than the check-in time to allow me time to get changed before the wedding - they were able to offer this to me so I was very... More

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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here a couple of times with family, and it's always beaten expectations. Most recently was last weekend. The girl on reception was very welcoming and friendly. We'd booked four rooms, which had all been put together for our convenience. The rooms were immaculate and spacious (with the towels made into swans, which was a nice touch). Service in... More

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very for your feedback and we are so pleased to hear how much you all enjoyed your time with us as we strive to give a great customer experience. I will take your comments regarding the restaurant up with the restaurant team with a look to resolving this issue. We do hope to welcome you back again soon... More

Daventry, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Two nights on business and I had a lovely double room facing out to the front of the hotel. The hotel is set back from the road by wooded grounds and although it is a very well to do residential area you wouldn't realise. I would stay again for working in Dundee but find a different place to eat my... More

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your feedback. It is disappointing to hear that you did not enjoy your dining experience with us. we strive to give great customer service and on this occassion that was lacking, i will take this up with our restaurant team to ensure that this does not happen and can assure you that this is not... More

Antrim, United Kingdom
Top Contributor
65 reviews 65 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel as we could not find an available room in Dundee city on a busy weekend when taking our son back to University. The hotel is in the tranquil seaside village of Broughty Ferry, which is about 15 minutes from Dundee city centre. The hotel sits in wooded grounds and gardens in a... More

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your very kind words, it was a pleasure to meet and talk with you both and we do hope that you will stay with us again. it is always nice to hear what we get right aswell as things we can improve on. I will pass your remarks to the rest of the team as... More

Northampton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is in a quiet location at the better end of Dundee. Both public and private rooms are clean and comfortable, and there are nice gardens. The staff are friendly and helpful. The restaurant menu is fair, though there is no real ale in the bar. I will be happy to stay there again in future.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your comments and we are delighted to hear that you enjoyed your stay with us. We do hope that you visit us again soon. More

1 review
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel on Friday night with my partner for our anniversary and I was quite wound up when i arrived after a terrible journey. The woman on reception was lovely and proceeded to confirm I had booked a late checkout (which is only an hour) we would have stayed another night had it not been fully booked.... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

firstly let me apologise for the lack of communication we showed regarding your late check out, this is unacceptable and I will address this with the reception team. I am pleased however that apart from this you did enjoy your stay and i will pass on your kind comments to the relevant departments. I do hope you will stay with... More

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at hotel for friends Civil Partnership and found both staff and venue fabulous. Hotel was well presented, inside and out and food served was excellent. The staff could not have been more helpful or attentive, nothing was too much bother for them. The friendliness of all staff contributed to the event and made the celebration even happier. I would... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for taking the time to give us your feedback. We are so pleased to hear how everyone enjoyed their time with us, it was a pleasure to have you all here. We do hope that you visit us again in the future. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Where do we start?? Our wedding at the Woodlands Hotel was incredible. Nikki was on hand all day to see to everything, all of the staff were polite and helpful and we couldn't have asked for anymore from them! Wedding menu was excellent and the food was delicious! We stayed in the bridal suite which was gorgeous! Beautiful 4 poster... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for leaving us such kind feedback. We are very happy that you and your party enjoyed your wedding and we are proud that we could make the day so special for you. I will make sure to pass your comments on to the rest of the staff. We look forward to seeing you again soon. More

Dundee, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a weekend in August. We highly recommend this hotel for its hospitality cleanliness and friendly staff.Food and beverage was of a high standard. The hotel is set in nice gardens and within commuting distance off Dundee and surrounding area.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for the kind feedback. We hope to see you again soon. More

Dundee, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We only use the pool and the bar here pool staff are really nice Bar staff are friendly to but can you please clean up the car park especially at the back and trim the trees I've slipped on the moss in the car park and the trees scrape the roof of our van

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for taking the time to leave your feedback. Our Trees are under a Conservation order with Dundee City Council, but we have a Certified Tree Surgeon coming on Friday to Assess what we are able to do. More

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Additional Information about BEST WESTERN Woodlands Hotel

Address: 13 Panmure Terrace, Dundee DD5 2QL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Dundee
Dundee Best Western
BEST WESTERN Woodlands Hotel Dundee, Scotland

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