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All 30 Dundee hotels

BEST WESTERN Woodlands Hotel

13 Panmure Terrace, Dundee DD5 2QL, Scotland
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Ranked #12 of 30 Hotels in Dundee
A recent review
3 of 5 stars reviewed 1 week ago
exzombaresident Scotland
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200 reviews from our community

Traveler rating
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    27
    14
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Scotland
Top Contributor
105 reviews 105 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

On arrival there was a pile of dirty plates beside dining room reception. Dining room was not particularly busy. Service a bit haphazard. Carrot & lentil soup v good, good egg sandwiches, salad bland and no dressing offered. Lattes warm.

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your comments. I must apologise for not meeting your expectations and I will be addressing these with the department heads. We do aim to give each customer a great experience and on this occasion we did not. I do hope you will visit us again to hopefully show you that this is not our common... More

Newcastle upon Tyne, England, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was working in the local area for 2 weeks and choose to stay here for the duration of my stay . The hotel is in a good location and close to local shops and a short walk to the ferry area which has lots of places to eat and drink. The drive to Dundee was a short one and... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for taking the time to give us your feedback. It is great to hear that the service you received was high as we aim to achieve this at all times and i will pass this on to each department. We have taking all of your comments on board and will be actioning some changes. Again thank... More

Aberdeen, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is a lovely looking hotel from the outside and clean and welcoming as you enter. Receptionist friendly and helpful. We were in a room up in the roof, which was small and unbelievably hot! But after I figured out the air con it was a lot more comfortable. The room was clean and nicely decorated, comfortable double bed, but... More

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for letting us know your thoughts on your stay and it is pleasing to read that our staff are friendly and welcoming as this is something we are very proud of. I have taken on board your comments regarding the room etc. and if you are to stay with us again please contact me directly at the hotel... More

north of england
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here Friday 3rd October because this was the location chosen by the family of a very dear friend after his funeral. Have to say the staff were excellent and front of house staff were in the main locals. After everyone had gone late afternoon we took a walk down by the river to clear our heads and it was... More

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for taking the time to give us your feedback and i am pleased you enjoyed your stay at such a trying time. I have discussed your comments with the relevant departments and we will be acting on these immediately. We hope you will come back and visit us again. More

Leamington Spa, England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I stayed here in October 2014. Great room, great service, wonderful food and outstanding service, particularly from the reception staff. Set in lovely grounds with great car parking and easy access to the City of Dundee. Nice bar and patio area.Highly recommended for alll categories of guest. While I did not avail myself of all the facilities,... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your kind feedback We always appreciate getting comments from guests and are very glad that enjoyed your stay with us. We hope to see you again soon. More

Glasgow, United Kingdom
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 13, 2014

I should mention that this hotel is actually in Broughty Ferry - a nice wee town on the outskirts of Dundee. Easy to get to Dundee if you need to but there is plenty to do in Broughty Ferry and the surrounding area. It's about 15 minutes walk to the centre of Broughty Ferry. We stayed on a Saturday and... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your kind feedback. We always like to hear back from our guests and are glad that you enjoyed your stay with us. I will make sure your comments are passed on to the staff and we hope to see you again soon. More

Alger, Alger, Algeria
Top Contributor
52 reviews 52 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 10, 2014

The Woodlands Hotel is not actually in Dundee, but a few miles out in the quiet suburb of Broughty Ferry. We stayed there for a few nights in October. The hotel is very comfortable with good spacious rooms and a nice restaurant (nothing spectacular but good food). The location is very nice if you don't need to be in the... More

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NikkiRobertson, Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your feedback, we are glad that you enjoyed you stay and look forward to hopefully seeing you again. More

Chorley, United Kingdom
Top Contributor
122 reviews 122 reviews
97 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 9, 2014

Stayed for 2 nights on business. Room was spacious and had a lovely elephant towel on the ned as a welcome. Bed was booked as a king size but was actually two singles put together. Did not bother me too much as I was on my own. I had a steak on my first night which was nice and I... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your feedback, it is always great to get the thoughts and comments from our guests so that we know which areas we can improve. We will review your comments and pass on the relevant departments. We look forward to seeing you back again soon More

Polegate
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2014

We returned to this lovely positioned hotel again recently. The room was spacious (130) and there had been a few changes since our last visit in March. Lovely to have a mug of tea in the morning. The new menu was a lovely surprise and well worth staying in for. The staff are always so welcoming and helpful without being... More

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for taking the time to leave us your thoughts. I quite agree about room 130, it is my favourite in the hotel. I will pass on your comments to the rest of the team and we look forward to welcoming you again soon. More

Dundee, United Kingdom
Top Contributor
186 reviews 186 reviews
56 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 3, 2014

Meet here monthly with a group of friends and have not been disappointed with the service or the coffee and biscuits, which are topped up as requested. Quiet location in a suburb of Dundee, parking within hotel grounds.

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your kind words and I have passed all your comments on to the rest of the team. We look forward to welcoming you back again soon More

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Additional Information about BEST WESTERN Woodlands Hotel

Address: 13 Panmure Terrace, Dundee DD5 2QL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Price Range (Based on Average Rates): $
Number of rooms: 38
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Also Known As:
Best Western Dundee
Dundee Best Western
BEST WESTERN Woodlands Hotel Dundee, Scotland

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