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BEST WESTERN Woodlands Hotel

13 Panmure Terrace, Dundee DD5 2QL, Scotland
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1 room 1 guest
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BEST WESTERN Woodlands Hotel
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258 Reviews from our TripAdvisor Community

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Traveler rating
    109
    94
    34
    19
    2
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62
75
8
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Any
English first
  • All months
    (258)
  • Mar-May only
    (80)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (38)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

What a wonderful day we had on our wedding, the staff couldn't be more tentative or courteous, the food and venue were top notch we couldn't have asked for anymore well done woodlands and staff thank you Mr and Mrs johnston

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your kind words, i will pass your comments onto the rest of the team. we are all so pleased to hear how much you enjoyed your day. we will see you back for your 1st Anniversary soon! More 

dundee
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I attended a wedding here recently and as very disappointed with service and quality, on arrival nearly 100 guests converged on lounge bar to find one 'welcoming' barman with attitude pouring sparkling wine like he had personally paid for it and one barmaid being over run behind the bar. Two glasses served to us had lipstick on rim, Stella poured... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for taking the time to give us your feedback, I apologise for not meeting your expectations and can assure you that this is not our usual standard. I will investigate the points you have brought to my attention with the relevant department head. More 

Dundee
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked for 10 for lunch. Lovely setting. Staff could not be more helpful. Menu had a great selection with a special gluten free menu which was helpful. Food lovely. Beautifully presented and delicious. Staff member took photographs at our request when we finished. Great service all round.

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your kind words, it is nice to hear that you had a lovely meal with us, we do hope that you visit us again soon More 

Glasgow, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Woodland hotel on the 7th August to the 10th with 3 friend. Rooms are clean and comfortable. Pool & Gym great. Breakfast was not so good as cooked & left in hot tray bacon was a bit rubbery & potato scones like cardboard However you can order fried eggs or porridge or have cereals yogurts, fruit etc... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for you comments. I will have to investigate the issues you have highlighted regarding breakfast and we will get these addressed immediately. we do hope you will stay with us again soon. More 

Kirton in Lindsey, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel staff were all friendly and helpful but most of all professional. The facilities were all available and functioned perfectly. The gym was compact but well ventilated and all of the machines were in working order. The room was hot but fans were available and brought the temperature to an acceptable level. There was a proper bed for our... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

I am so pleased to hear how much you enjoyed your time with us and hope to see you back with us again soon More 

Scotland
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have been here previously and once again the food lived up to the high standards set by the Best Western Group. I had the beef and red wine casserole which was delicious and my partner had the fish in breadcrumbs which was served with lovely dry chips. The staff were efficient and friendly. This hotel has great reputation and is... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your kind words, I will pass it on the staff here and we look forward to welcoming you back again soon More 

Nanjing, China
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed three nights as friends were getting married at this hotel It's in a residential area so it's quiet; you can walk to and from Broughty Ferry (a good 20 minutes) Unfortunately, we were in 110 next to the plant room and close to the spa. So, it was very hot and quite noisy overnight. We eventually opened all the... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for taking the time to leave us feedback. I am sorry that you were disturbed by the noise from our plant room. Next time you some to stay please let us know and we will make sure to put you in a different room. We hope to welcome you back again soon. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, well situated for visiting Perthshire and surrounding area. Room was pleasant and clean. Restaurant menu and food was good. Staff were extremely friendly and helpful. Reception staff recommended areas to visit. I would certainly recommend.

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your feedback, we are pleased to hear that you enjoyed your stay. I will pass your comments to the rest of our team and we hope you will come back again soon. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a fantastic time at my brother's wedding. We had a very spacious and modern family room. The hotel was lovely, meal was great, the function room is a great size, allowing a good atmosphere. We were very impressed with the options for dietary requirements, my daughter was offered dairy free ice cream, and I had a few gluten... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for taking the time to give us such positive feedback. I will pass all your comments onto the rest of the team. We look forward to welcoming you back in the future. More 

Lochwinnoch, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night on business. the hotel is in a nice quiet part of the town and set in its own wooded grounds. It is a little dated but nicely decorated and clean. the bar area is nice with large comfy chairs. We went out to eat at night but had a nice breakfast the next morning with... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for taking the time to leave us feedback. We hope to welcome you back again soon. More 

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