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BEST WESTERN Woodlands Hotel

3.0 of 5
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13 Panmure Terrace, Dundee DD5 2QL, Scotland
BEST WESTERN Woodlands Hotel
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Ranked #14 of 31 Hotels in Dundee
A recent review
5 of 5 stars reviewed 1 week ago
gary547 Havant, United Kingdom
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244 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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  • Mar-May only
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Havant, United Kingdom
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel which I thoroughly enjoyed staying at with all the usual great service from Best Western. An excellent room with an extremely comfortable bed which was cleaned to a high standard. All the staff were extremely friendly although the girl on the desk was either talking to a work colleague or checking her Facebook status. Breakfast was well... More 

Was this review helpful? Yes 1
NikkiRobertson, Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your feedback, we are pleased to hear that you enjoyed your stay. I will pass your comments to the rest of our team and we hope you will come back again soon. Apologies, regarding the member of staff, this will be dealt with. More 

Liverpool, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Visited the hotel with our teenage boys recently . We made full use of the leisure facilities and enjoyed coffee afterwards . Lovely and clean surroundings inside and out . Helpful and friendly staff . Would recommend to friends and would definitely return .

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your review. We are glad that you and your family enjoyed your stay and we hope to welcome you back again soon. More 

Kildare, Ireland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What can I say....... The staff were so warm and friendly. Nothing was too much trouble, including providing a packed breakfast for a very early checkout. Even the housekeeping staff were caring and considerate.The gym and pool was great, and a real life saver with 2 boys to entertain..... However, the room we were allocated really let the stay down.... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

I am very glad you found our staff warm and friendly. We pride ourselves on being so. Unfortunately we were unable to offer you our largest family room as the Bride & Groom had booked it as the Honeymoon Suite. We do have two interconnecting rooms however these had also been pre-booked by the Bride & Groom. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had an excellent lunch with the family, staff were very helpful and attentive, service was good. Great choice of meals for adults and children. I reserved a table with a highchair for our grandchild. Would recommend to friends and will definitely return.

Was this review helpful? Yes
NikkiRobertson, Manager at BEST WESTERN Woodlands Hotel, responded to this review

Dear Colin S, Thank you for taking the time to give such positive feedback. I will pass your comments onto the staff. We look forward to welcoming you back in the future. Kind regards, Craig Bolton Assistant Manager More 

Pontefract, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good, service from entering to leaving was excellent. Room clean, stylish and great facilities. Ate in the restaurant and food very good, didn't feel out of place eating on my own. Breakfast excellent, buffet style but plenty of choice and delicious Free wifi in rooms and good phone signal everywhere I will be making this my hotel of choice... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your comments and feedback, we will be delighted to welcome you back to stay with us when you return to dundee. More 

Greenock, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a lovely time staying in this hotel for two nights. Had dinner one night which was good, room clean (if a little too hot), bed comfortable. Staff were friendly. Breakfast was really good with lots of choice. Free wifi. Didn't try the pool out unfortunately because of a lack of time but would recommend the hotel and will stay... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your feedback. We are glad that you enjoyed your time with us. Maybe next time time you stay you will be able to use the pool! More 

Edinburgh, United Kingdom
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 14, 2015

Can't say enough about the food the service , the staff Was going n for a birthday lunch large party , and the staff were great , large menu selection so something' for everyone , nice well stocked bar , pleasant surroundings defo be back

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

It is very nice to hear about your time with us and i will pass on your comments to the whole team, thank you for taking the time to let us know about your visit and we hope to welcome you back again soon. More 

Kilsyth
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 14, 2015

Booked the hotel last minute in Friday night, Made the booking via Laura and she arranged for Christine to contact me for my spa treatment which was very kind of her, thank-you Laura!!. Arrived at 1.55 starving and the kitchen closed at 2.00, Jac arranged for the kitchen to remain open for us to have lunch, which was delicious, fairly... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your very kind feedback, it is so nice to hear the great service you received during your stay with us. we do strive to give all of our guests a great experience with us and we look forward to you staying with us again. More 

Livingston, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 7, 2015

Stayed here 1 night for a wedding reception held in hotel. Very quick check in where all facilities were explained. Bar staff worked very hard on a very busy night. Night manager very helpful. Leisure club was great to go to at 8am to blow cobwebs away. Lovely pool, steam room sauna and Jacuzzi, Very large gym with modern equipment... More 

Was this review helpful? Yes
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your great comments about all areas of the hotel. It is lovely to hear how much you enjoyed your time with us. We do hope when you are back in dundee that you will stay with us again. More 

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