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All 30 Dundee hotels

BEST WESTERN Woodlands Hotel

3.0 of 5 Hotel   |   13 Panmure Terrace, Dundee DD5 2QL, Scotland
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Ranked #14 of 30 Hotels in Dundee
A recent review
5 of 5 stars reviewed yesterday
Mark L Northampton, United Kingdom
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209 reviews from our community

Traveler rating
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    79
    28
    18
    2
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47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel, with excellent facilities. staff are very friendly and very helpful. Restaurant is very good, with superb food and good choice of drinks. Close to the city, but far enough away to be a very quiet location.

Review collected in partnership with Best Western GB

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United Kingdom
Top Contributor
70 reviews 70 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Unexciting menu with very limited choice. Food was nothing special and in fact was quite bland. Won't be considering eating here again. Think they are relying on the reputation the Woodlands used to have.

Was this review helpful? Yes 2
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

A weekend trip up to Dundee to see my son - I chose the hotel for its location and price. In a quiet area of the town - yet handy for Dundee and exploring the area. The staff were friendly and helpful. The leisure facilities were a nice 'plus' to the amenities of the hotel. A comfortable weekend was had... More 

Review collected in partnership with Best Western GB

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Aberdeen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Went for lunch with family and were quite disappointed. The Woodlands used to have a good reputation but it seems to have gone downhill now that it's part of a hotel chain. The decor is really old fashioned as is the menu. The food was bland and unexciting and we had to wait ages to get served despite it being... More 

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Dundee, United Kingdom
Top Contributor
209 reviews 209 reviews
59 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed dinner in the hotel restaurant, promptly seated but not before we were asked what we would like to drink! Comfortable spacious table setting. Food was served properly and the staff were attentive.

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your kind feedback. I am very glad that you enjoyed your meal with us and we hope to welcome you back again soon. More 

Hvalsoe, Denmark
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Located a bit out of the way so you do need a car. Good leisure facility, pool, sauna, steam room, jacuzzi, gym. Hospitable and friendly staff and nice quiet rooms. The lighting in the restaurant during breakfast/dinner though is very gloomy and and made this impressive room feel drab and dismal. The portable radio playing squaked pop music from the... More 

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for taking the time to give us your feedback. We will be taking all of your comments on board and actioning some changes. Again thank you for your comments as we cannot improve if we do not know what our guests think. We hope to welcome you back again soon. More 

Dundee, United Kingdom
Senior Reviewer
6 reviews 6 reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed January 18, 2015

Went for dinner with my family. The food was poor and overpriced. Ordered the red wine stew, the portions were small (3 small boiled potatoes) some frozen peas and a little serving of stew. It was average quality, especially considering the price. None of the people serving asked if everything was ok. I can see why it was pretty quiet... More 

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

I must firstly apologise for us not meeting your expectations, had you brought this to our attention at the time we would certainly have rectified any issues for you. I can appreciate that as no-one approached you you may not have wanted to do this but this is not our common practice and i do hope you will return so... More 

ABERDEEN
Top Contributor
122 reviews 122 reviews
24 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed January 15, 2015

We stayed at the Woodlands on a DBB basis on Saturday past ,the result of a family Xmas gift.We were allocated room 106 on arrival which we found to more than meet our expectations and needs.The room was spacious as indeed was the en-suite and contained everything required for our stay.The free WiFi was much appreciated.The hotel has a lovely... More 

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your feedback concerning your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again... More 

Glasgow, United Kingdom
Top Contributor
82 reviews 82 reviews
27 hotel reviews
142 helpful votes 142 helpful votes
2 of 5 stars Reviewed January 11, 2015

Paid £45pp for a Hogmanay dinner/dance. There was a long table set up on the dance floor from where the food was served from instead of coming straight from the kitchen. Numerous young and obviously inexperienced waiting staff milled around the table awaiting the soup to be dished out from a large urn and they were then ushered off to... More 

Was this review helpful? Yes 2
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Dear Sir/Madam, Our General Manager is on annual leave at the moment but she will respond to your comments on her return next week. More 

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Additional Information about BEST WESTERN Woodlands Hotel

Address: 13 Panmure Terrace, Dundee DD5 2QL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Woodlands Hotel 3*
Number of rooms: 38
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Also Known As:
Best Western Dundee
Dundee Best Western
BEST WESTERN Woodlands Hotel Dundee, Scotland
Hotel Style:
#10 Business Hotel in Dundee

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