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All 31 Dundee hotels

BEST WESTERN Woodlands Hotel

13 Panmure Terrace, Dundee DD5 2QL, Scotland
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Ranked #15 of 31 hotels in Dundee
A recent review
4 of 5 stars reviewed 5 days ago
MazDaz2014 La Union, Spain
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  • Reviews (164)
  • Photos (42)
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  • Room tips (33)
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164 people have reviewed this hotel

Traveler rating
    67
    65
    19
    11
    2
See reviews for
41
47
6
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
La Union, Spain
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel after the wedding of my cousin, The wedding day was perfect and I found the staff to be very pleasant and helpful, our room was clean with a big comfortable bed, the only criticism I have was that the room was very very warm, even with a window open and a fan on in the... More

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Broughty Ferry, null, United Kingdom
Contributor
18 reviews 18 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although I live just along the road, it is some years since I visited Woodlands. It's reputation prompted my Daughter to use it's facilities for our Golden Wedding reception. The planning was excellent, the food was acknowledged by our guests to be top class, and the staff were attentive and helpful. Woodlands lived up to its very high local reputation

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for all of your very kind comments and we are so glad to hear how much you enjoyed your celebration. I appreciate you taking the time to give us your feedback and look forward to welcoming you back again soon. More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent two nights here in mid June 2014 - no double beds available despite booking months in advance. The hotel appears to be taken over by wedding and retirement parties at the weekend so regular guests feel like an afterthought. Our twin room was uncomfortably hot day and night and there was an irritating noise coming from the nearby indoor... More

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

we appreciate you taking the time to give us your feedback and i must apologise for not exceeding your expectations during your stay. I have taken all of your comments on board and these are being addressed. We do hope you will stay with us again and we can deliver you our usaully high standards. More

2 reviews
4 of 5 stars Reviewed June 14, 2014

Except The toilette brush in all room was spot on! Staff was friendly and waited us till 1am in the morning to check in! Rooms were nice and tidy. Very warm. The day after we had break fast which was a nice buffet. Cheap and good. Very nice pool and jacuzzi. I'll defo go back if I'm in there.

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you very much for your feedback and we appreciate you taking the time to leave us your comments. it is nice to hear that you were taken care of by our team and i have passed your comments on. We hope to welcome you back again soon. More

Winsford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 13, 2014

A good hotel set in very attractive grounds with easy access to the city of Dundee and the miriad of very good golf courses surrounding it. Unfortunately the staff seems to have become very complacement and, at the weekends, seem to concentrate on the lunchtime regulars and function guests to the detriment of the paying guest. At one point we... More

Review collected in partnership with Best Western GB

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

We appreciate you taking the time to give us your comments and thank you for your feedback. I firstly must apologise for not giving you the service that we usually pride ourselves on. I have taken all your comments to the staff concerned and can assure that this quality of service is not our usual practice. I do hope you... More

Kirriemuir, Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed June 11, 2014

Had my wedding at this Hotel and stayed overnight as well as having use of excellent leisure facilities. The room was comfortable and clean and all that I expected. The food at the Hotel was really excellent and spoiled for choice at breakfast. The biggest asset the hotel has is its staff, they are all very friendly and nothing is... More

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NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you so much for all your kind words, i do agree that the staff are our biggest asset. I am so pleased to hear how much you enjoyed everything. We do hope you will stay with us again soon. More

harrogate
Top Contributor
76 reviews 76 reviews
62 hotel reviews
220 helpful votes 220 helpful votes
2 of 5 stars Reviewed June 10, 2014

after booking the hotel was given room 119 which was large modern room only problem was there wifi stopped on the outside of the door. Was offered room in the older part of the hotel but was on the top floor wihic has sloping roof so no good if you are over 6 foot and declined the rooms .Was given... More

Was this review helpful? Yes 2
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

Thank you for your comments and as you are aware we have rectified these issues and can garauntee that this is not our normal practice and assure you this will not happen again. As we discussed in our phone conversation I do appreciate all feedback so we can improve our guest experience. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2014

This is a very loud hotel at weekends because of weddings.with music being played into early morning and guests banging doors and talking loudly. At 6am the following morning the bottle banks are emptied making sleep extremely difficult. However, Monday to Thursday it is pleasant.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
NikkiRobertson, General Manager at BEST WESTERN Woodlands Hotel, responded to this review

I sincerely apologise for the inconvenience caused to you by our other guests, we try where possible to have all wedding guest residents in the same area of the hotel to prevent what happened to yourselves, but unfortunately on this occassion it seems to have not happened. I can assure you that we do not empty our bottles into into... More

Doncaster, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Stayed here for two nights on a weekend business trip to Aberdeen. Another rare occasion when I also brought my wife. Lovely location in Broughty Ferry, just down the road from Dundee. We were checked in by Sylvia on Reception - very friendly and helpful. Nothing was too much trouble. Large clean and quiet room (114) kept impeccably clean by... More

Was this review helpful? Yes 1
NikkiRobertson, Manager at BEST WESTERN Woodlands Hotel, responded to this review

I am so pleased to hear that you enjoyed your stay with us. I will make sure to pass on your kind comments to all the staff. We strive to give the best customer service possible and we appreciate the recognition. We hope to welcome you back soon! More

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Additional Information about BEST WESTERN Woodlands Hotel

Address: 13 Panmure Terrace, Dundee DD5 2QL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Dundee
Dundee Best Western
BEST WESTERN Woodlands Hotel Dundee, Scotland

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Amenities

Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Dundee #11 Family Hotel in Dundee
Number of rooms
38

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