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Holiday Inn Express Dundee

#21 of 31 Hotels in Dundee
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41 Dock Street, Dundee DD1 3DR, Scotland
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Holiday Inn Express Dundee
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402 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warrington, United Kingdom
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed one night in room 205. This wasn't our first choice of hotel but that was fully booked. We got a decent rate for booking early. The room overlooked the river and a very busy road outside. We could open the window which we like to do but this obviously lets in the noise. I always wear earplugs as... More 

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GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Garstonian, Thank you for taking time and reviewing your stay at Holiday Inn Express in Dundee. We pleased you found some aspects of your stay exceptional however we always aim to provide best standards of service in order to make our guest’s stay comfortable and special. The room you stayed is with great river view and we have quiet... More 

Wantage, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Well designed room. Excellent central location. Car parking worked well. Would have appreciated a second sheet, because was the room was very warm and the duvet heavy. All of the staff were extremely helpful and friendly.

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Tom E, Thank you very much for your recent stay and honest feedback. It is great to know that you had an overall great stay with us and enjoyed our helpful staff and great City Center location. Unfortunately we do not have air conditioning but we always happy to provide extra sheet on request to make your stay comfortable.... More 

Cardiff, United Kingdom
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed for one night at the holiday inn express while on business in Dundee. It's the sort of place you know what you're getting before you get there. Clean, reasonable room and convenient. My biggest disappointment was the breakfast. The glass for the juice was so small that you'd have to get a couple or make repeat visits. The... More 

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GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

DearJames W Thank you for commenting on your recent stay with us here in Dundee. Our breakfast is an area where we always focus our attention and our inclusive buffet is offered in line with the Holiday Inn Express brand, and served on hot basis with sausages, eggs and beans alongside cereal, yoghurt, fruit, pastries, toast, cheese and hot drinks.... More 

UK
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with a friend and it was in a good location. The receptionist was lovely and very helpful. The room was big with excellent shower and very clean. However it was quite warm but with the window open it was too noisy so that wasn't good. I was on the side of the river so maybe the other... More 

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GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear ChloeUK19 Thank you for commenting on your recent visit to Dundee. I was delighted to read your comments regarding the lovely receptionist and large and clean rooms. Kind regards Karen Gorman Senior Guest Services Manager More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We recently stayed here for one night as we were attending a wedding nearby. It is very centrally located just a few minutes from the main shops and restaurants in Dundee. There is parking adjacent to the hotel in the Gellatly Street Multi Storey but the advertised price of £8 for 24 hours is not accurate during the week. Check... More 

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GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear KFR88 , Thank you for taking the time to review your recent stay here at the Holiday Inn Express in Dundee. I am sorry to hear that our services did not meet your expectations. The standard room type that you booked is a non-guaranteed room type, and these rooms are allocated at the time of arrival which can be... More 

Great Waltham
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. Hotel spotless. Room spotless, shame no aircon though. There is evening meal on offer but not very inspiring, plenty of choice outside the hotel. Good location although on a main road. No parking, but Multi Story next door closer than any hotel parking if you pick the right level it opens onto reception. Not expensive.

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Paul G Thank you for taking the time to comment on your recent visit to Dundee. I have passed your comments regarding your visit to my colleagues. I hope we can welcome you ball for a future visit. Kind regards Karen Gorman Senior Guest Services Manager More 

Dunstable, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Last week I attended my daughters graduation from Abertay University in Dundee and the Holiday Inn Express was ideally located as the ceremony was in the Caird Hall, one block away. The online booking was simple and straightforward. Once at the hotel I simply gave me name and was immediately made to feel welcome and given my room card. No... More 

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GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear gfrance99, Many thanks for taking the time to write such a wonderful review of your recent stay here at the Holiday Inn Express in Dundee. I am delighted you enjoyed all aspects of your stay with us including our inclusive buffet breakfast, and you found the team friendly and helpful. I will be sure to pass your lovely comments... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came to dundee for a night out, got the cheapest hotel we could find. Came here thinking it was going to be so basic, but wow were we surprised! Rooms well decorated, shower powerful, bed SO comfy and the staff (especially Karen) were awesome, couldn't do enough for us! Breakfast was also very nice. Will definately be back! Thanks again... More 

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GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Swannie007, Many thanks for taking the time to review your recent stay here at the Holiday Inn Express in Dundee. I am delighted you had a wonderful stay with us and I have passed your kind comments on to Karen. I am pleased you will stay with us again and both myself and the team look forward to welcoming... More 

Sunderland
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Pretty much get what you pay for. Always a good thing that a continental plus brekkie is included. Also doing evening meals didn't try but good if you don't want to venture out. Free WiFi is also a bonus since last time I stayed here. Was quite reliable and quick.

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Mrs_D01, Many thanks for taking the time to review your recent stay here at the Holiday Inn Express in Dundee. I am delighted the hotel met your expectations and you enjoyed both our inclusive breakfast and took advantage of our free Wi-Fi offering. Evening meals are a recent addition to our service following extensive guest feed back and as... More 

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