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Holiday Inn Express Dundee

#22 of 31 Hotels in Dundee
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41 Dock Street, Dundee DD1 3DR, Scotland
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Holiday Inn Express Dundee
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390 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow Scotland
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Exactly what it says on the tin! Limited service hotel with decent rooms, good bed linen and towels, a working TV and a decent shower. Welcoming, efficient front desk staff, but breakfast was a bit of a scramble, and that's not just the eggs! Good position near town centre, the HI Express is a good and efficient overnight stop.

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear ScotsRoad555, Many thanks for taking the time to review you recent stay here at the Holiday Inn Express in Dundee. I am delighted you found the hotel met your expectations and was a good overnight stop for you. A great deal of work has been done to relieve congestion in the breakfast room especially on busy days such as... More 

Aberdeen, United Kingdom
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed here with my family for my sons graduation. The hotel is well positioned close to the city centre. The car park is conveniently attached to the hotel and the rates for a full day were £10, quite reasonable I thought. The rooms were clean and basic but all you needed. The staff were polite and friendly when... More 

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear MamaK186487 Many thanks for taking the time to review your recent stay with us here at the Holiday Inn Express in Dundee. I am delighted you enjoyed your stay and you found the hotel clean and the team friendly. I will pass your lovely comments. We look forward to welcoming you back in the future. kind regards Karen Gorman... More 

Cardiff, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I've stayed in plenty of Holiday inn express hotels in the past and this was no different. Everything was fine in the room, as was the breakfast. The hotel was very well positioned closed to the town centre, bus station and train station. But please change the mattresses!

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Mogsy1927, Many thanks for taking the time to review your recent stay here at the Holiday Inn Express in Dundee. I am pleased you enjoyed your stay with us and I have taken the time to share your feedback with the team. I will action your comments on the mattress in your room and have my maintenance and housekeeping... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I recently stay here with 16 friends while we were on a hen do. The location of the hotel could not of been better as we were more or less in the town centre! The hotel was very clean, breakfast was lovely and the beds very comfortable! As for the staff, where to begin! We arrived all boppers and boozy,... More 

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GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Loopy51284 Many thanks for such a lovely review of your recent stay here at the Holiday Inn Express in Dundee. I am delighted you had a fantastic weekend and the team looked after you. Both myself and the team look forward to welcoming you back on your next visit to the city. I hope you all have a great... More 

Eyemouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We've had 3 separate stays at this hotel recently. All booked at the same time. The staff are very welcoming. However I have to agree with a previous reviewer about the beds. The bed in all rooms we had is a small double definitely not standard 4 foot 6. When one person turns over in bed the whole thing bounces... More 

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GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Shona W Thank you for your review. We appreciate all feedback as guest comments are important. kind regards Karen Gorman Senior Guest Services Manager More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

No frills stay for one night, staff friendly the room was a bit smelly, the window was open on arrival but the smell of deep heat lingered and still there in the morning. Breakfast plentiful and set us for the day

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear 50violet Thank you for commenting on your stay. We have had several sporting events in and around Dundee recently. I hope we can welcome you back in the near future. kind regards Karen Gorman Senior Guest Services Manager More 

Dundee, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Holiday Inn in Dundee last week, cannot recommend it enough! Great location, ideal for the town centre. Breakfast was good, the room was lovely and clean and all the staff were extremely polite and helpful going that extra mile giving us directions and help and making us feel at home! Many thanks to Alison for all her... More 

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GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Redhead1882, Many thanks for your fantastic review of your recent stay with us. I have passed on your lovely comments to the team and in particular Alison. Both myself and the team look forward to welcoming you on your next visit to the hotel. Kind Regards Graeme Shewan General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

I regularly use holiday inn express in Dundee for business trips. The staff are courteous, professional and friendly. The rooms and ensuite bathrooms are always immaculate on arrival and cleaned to the same standard every day of my visit. The bar food whilst a limited choice is always well cooked and delicious in the evenings and the breakfast choice is... More 

Was this review helpful? Yes
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Mr Baines, Many thanks for your lovely review, I have passed your comments on to the team. Both myself and the team look forward to welcoming you back on your next visit. Kind Regards Karen Gorman Senior Guest Services Manager More 

Corwen, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

While on holiday in Scotland and visiting relatives in Dundee, we stayed at the Holiday Inn near the Tay Road Bridge. We were on holiday with our dog and wanted a hotel in the area which allowed pets. We were not disappointed as the hotel and staff were great. The lady who checked us in was very friendly and helpful... More 

Was this review helpful? Yes
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear elerinant, Thank you for your lovely review, We are so pleased to hear you had a memorable stay and it was a pleasure to accommodate you during your visit to Dundee. we hope you will return to our hotel again in the near future. Regards Alison McCann Guest Service Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We are just back from a hen weekend in Dundee and all 17 of us stayed at this hotel! The staff could not have been nicer, from the beautiful Steppy checking us all in and having to put up with the wild banter, Karen who had to put up with us the whole visit and Betty and Scotty on nights... More 

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Nicola T, Many thanks for such a lovely review of your recent stay here at the Holiday Inn Express in Dundee. I am delighted you had a fantastic weekend and the team looked after you. Both myself and the team look forward to welcoming you back on your next visit to the city. Kind Regards Graeme Shewan General Manager More 

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