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Holiday Inn Express Dundee

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41 Dock Street, Dundee DD1 3DR, Scotland
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Holiday Inn Express Dundee
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Holiday Inn Express Dundee
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368 reviews from our community

Traveler rating
    76
    152
    85
    38
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Columbia, South Carolina
Top Contributor
169 reviews 169 reviews
93 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We (spouse and I) stayed here 5 years ago and then again recently while visiting relatives in Dundee. The location is superb – except we got lost getting there this time because of much road construction – but it is right in the center of Dundee. Our room was smallish, but immaculately clean and comfortable. Pass card usually for room... More 

Was this review helpful? Yes 1
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear scscientist, Many thanks for taking the time to review your recent stay here at the Holiday Inn Express in Dundee. I am delighted to note you returned to the hotel after 5 years and found all aspects of your stay enjoyable. The Dundee waterfront is currently being re-generated to make way for the new Victorian Albert Museum which will... More 

Worcester, United Kingdom
Top Contributor
91 reviews 91 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This Holiday Inn Express is situated close to the railway station (about a 10 minute walk, and there are taxis outside the station). The staff were extremely helpful and welcoming. My room was an accessible double, and so was very spacious with a large wet room. Clean and comfortable. I slept extremely well (I had a second floor room at... More 

Was this review helpful? Yes 1
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Richard W, Thank you very much for your review, I am pleased to hear you enjoyed your stay and we appreciate your feedback. we hope to welcome you back in the near future. regards Alison McCann Guest Services Manager More 

Peterhead.Scotland
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wife and myself were booked into Holiday Inn as part of a 60th birthday gift to my wife from our son and daughter in law.I had read some reviews and was fearing the worst.However,our welcome from the couple on duty at reception was spot on.She was very friendly and made us feel welcome straight away.Our room was ready early and... More 

Was this review helpful? Yes 1
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Johnny008, Thank you for your review, I am pleased to hear you enjoyed your stay with our hotel, especially when celebrating a happy occasion. We strive to provide the highest of standards and appreciate you positive feedback, We hope to welcoming your return in the future. Regards Alison McCann Guest Services Manager More 

St. Andrews, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

had an overnight stay here with a friend . parked at connecting carpark which if free from 6pm on saturday till 1pm on sunday only cost £4 from 2pm on saturday till we left sunday. check in was quick staff pleasant and chatty. room was a twin with which was a connecting room so good if u had kids. view... More 

Was this review helpful? Yes 1
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Gay h, Thank you for taking the time to give us your review, We are very pleased to hear you enjoyed your stay with our hotel and hope to welcome you back in the near future. regards Alison McCann Guest Services Manager More 

Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room good size nice and clean. Staff friendly and helpful Bed really uncomfortable dipped in the middle ( and we are not big people!) and breakfast was tasteless , drinks very watered down and sausage scrambled eggs and beans well over cooked . Didn't bother the 2nd morning as so bad. Wouldn't stay again.

Was this review helpful? Yes
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Motty69, Thank you for taking the time to give us your honest feedback. We appreciate your feedback as it will help us improve our service. I am sorry to hear you will not return. Regards Alison More 

Travelers are raving about these Dundee hotels

colchester
Top Contributor
83 reviews 83 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was booked in here for one night in the course of travelling all over Scotland. The problem for me was the room I was given faced the back with no view except the rear wing of the hotel block. It was noisy having the rear of a restaurant and hearing the wheelie rubbish bins being carted about. However a... More 

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GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear michaelclay2n, Thank you for your review, We appreciate your honest feedback as it helps us to improve our service. I apologies on behalf of our hotel for the issues you experienced , we are currently resolving these issues and hope you will return to see our improvements. Regards Alison McCann Guest Services Manager More 

Frederiksberg, Denmark
Top Contributor
192 reviews 192 reviews
39 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Cheap hotel, basic room, wobbly mattress, cereals based breakfast, close to shops and restaurants and convenient parking in the parking garage next door; what you need for a one night stay. Asked for a quiet room on the top floor, got a room on the lowest floor facing the busy highway. Would never recommend this hotel

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear JEJEWE Thank you for your review, We appreciate your honest feedback as it helps us to improve our service. I apologies on behalf of our hotel for the issues you experienced , I hope we can welcome you back at a future date. Kind regards Karen Gorman Senior guest Services Manager More 

Bolton, United Kingdom
Top Contributor
76 reviews 76 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Drove straight up from Bolton after work on Friday evening, arriving nearly at midnight, and drove straight into a covered parking space in a clean, well-lit multi-story car park connected to the hotel by a covered walkway - nice and dry. Check in so late took 3 minutes, and I was in my room by 5. So efficient! The room... More 

Was this review helpful? Yes
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Hyenaoffal, Thank you very much for your 5 star review, We are pleased you enjoyed your stay with our hotel and found our location convenient on your business travels. I have passed on your positive comments to our team and we do hope you will stay with our hotel when next traveling through Dundee. Regards Alison McCann Guest Services... More 

Manchester, United Kingdom
Top Contributor
113 reviews 113 reviews
21 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you need a hotel to work quietly, this is not a bad place. The rooms at the back face a multistory car park, but they are quiet, with excellent Wifi and a really good late check out facility.On the down side (or not): the hotel is very security conscious and all door need the door key, which can get... More 

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Angharad Wilmslow, Many thanks for taking the time to review your recent stay here at the Holiday Inn Express in Dundee. I am pleased you found the hotel quiet and were able to get your work done using our free Wi-Fi which we have throughout the hotel. As you say the rooms at the back of the hotel are... More 

stamford
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Awful experience..in a down market hotel.. I asked for a quiet room with sea / estuary view..I was given back room over looking alley way..kept awake all night by drunks talking and coughing down below..Breakfast inedible..all tinned..fruit..juice..undercooked sausages..rubber scrambled eggs..tables filthy..had to ask waiter to wipe..No atmosphere whatsoever..NEVER GOING BACK..wanted to stay at Premier Inn..SO much better..

Was this review helpful? Yes
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear dianaStamford_12, Thank you for taking the time to give us your feedback. We appreciate your comments, we strive to deliver the highest of standards of service to all of our guests and I apologies on behalf of our hotel if you feel we failed to meet your standards. We have taken all of your comments very seriously and will... More 

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