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Holiday Inn Express Dundee

3.0 of 5 41 Dock Street, Dundee DD1 3DR, Scotland
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Holiday Inn Express Dundee
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Holiday Inn Express Dundee
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318 reviews from our community

Traveler rating
    65
    133
    72
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle Upon Tyne, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our family stayed here for a night on our way to the highlands. It was difficult to find the way to the car park initially because we arrived very late and it was our first time in Dundee. When we managed to find it, we were pleasantly surprised to find out that the car park is connected to the hotel,... More

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Krishnna, Thank you for taking the time to review you recent experience here at the Holiday Inn Express in Dundee. I am pleased you found your stay comfortable and clean and the process of checking in easy, especially as you mention arriving late at night. The link bridge from the car park to the hotel reception area is also... More

Cleehorpes
Top Contributor
53 reviews 53 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Visited here again found the staff to be much bewtter attitude, Rooms good and at last the Wifi (free) actually worked. For the price and location it simply wont be beaten. I had room at the front which was noisy outside but I dont mind that. Breakfast buffet good, but get there early !

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Cleethopresmafia, Many thanks for taking the time to write a review regarding your recent visit to our hotel here in Dundee. I am pleased you returned to the hotel following your previous visit and thank you for your lovely comments, we have completed a great volume of improvement work since your last stay in 2012. Both myself and the... More

London, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading mixed reviews I was undecided on whether to stay here or not, but booked a room anyway. It's very much a standard HIX in terms of room & breakfast, etc., but the reception / bar / lounge area is very nice indeed. The link to the council car park is also a bonus. The young lady at check-in... More

Was this review helpful? Yes 1
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Joe W Thank you for your lovely comments. I was delighted to read you had a pleasant surprise and have passed your comments to my colleagues. we look forward to welcoming you back in the future. kind Regards Karen Senior Guest Services Manager More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Friendly reception, easy parking adjoining hotel, free from 6pm-8am, free WIFI, digital TV, good breakfast included in reasonable room price. Nice view of Tay from upper level room. Very quiet as hotel not busy. Close to several restaurants and main shopping area.

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Kathy S, Thank your for your positive review, I am pleased you enjoyed your stay with us and hope to welcome you back in the near future. regards Alison More

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

When we arrived there wasn't anybody on reception. The wifi is shocking and it doesn't work in your room only in the reciption area. The bathroom door is also the toilet door so when you open to come out of the bathroom it catches your hand very dangerous! The breakfast was alright not much to choose from. All in all... More

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Neil9111, Thank you for your comments. We aim to provide all of our guests with the highest of standards and service, I am great full you have brought your issues to our attention and we will keep your review in mind when moving forward. regards Alison Guest Services Manager More

Crook, United Kingdom
Top Contributor
104 reviews 104 reviews
18 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Browsing on TA for a good value hotel in Dundee this was the best price. Had no expectations as we were just looking at a good price and convenient situation. We got both, its only half a mile from the train station and overlooks the waterfront and the Tay but the surprise was the good quality of the rooms. We... More

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Sue F, Thank you for taking the time to give us your feedback, I am pleased to hear you enjoyed your visit to Dundee and top our hotel. We hope you will return to see the progress of the waterfront development. Regards Alison Guest Services Manager More

Northampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights in May 2014 and had a pleasurable stay (apart from the Fire Brigade being called to a Window falling out !!!) Rooms are basic but comfortable but staff are friendly. I was staying with a colleague but had to change the colleague at the last moment which created a bit if an issue with the... More

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GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Dannyluckett, Thank you for taking the time to give us your feedback. We are continuously striving to improve our hotel and your comments regarding breakfast are appreciated and will help us to meet the expectations of our guests. I am pleased to let you know we have started serving evening meals from Sunday to Thursday. Thank you for your... More

Carlisle, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a visit of pluses and minuses. The staff are superb, very willing to go the extra mile. We liked the heating which was easy to control and silent. With a view over the Tay it was inevitable that there would be traffic noise but with the window closed and the vent open this was not a major problem.... More

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Robert B, Many thanks for taking the time to review your recent visit to the Holiday Inn Express in Dundee. I am pleased to note you found the hotel well designed and as you well point out, the view of the River Tay. This view is set to become even more stunning with the addition of the new V&A... More

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Regular visitor with my other half and sometimes with the kids. Excellent staff and great hotel. Always clean and never have any complaints. Would highly recommend. The staff are always helpful and looking forward to going Back again next month.

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Suzyh2, Thank you for your lovely review, I am pleased to here we are your family's hotel of choice in Dundee and we look forward to welcoming you back next month. regards Alison Guest Services Manager More

Abu Dhabi, United Arab Emirates
Contributor
14 reviews 14 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked my family into the Holiday Inn Express, Dundee as part of a two stop weekend away - one overnight at Pitlochry in Highland Perthshire and the second night in Dundee. I had booked two rooms online for the overnight stay. The hotel is relatively new and sits in a very central location in an elevated position with views... More

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Graeme 291 Thank you for bringing your experience to our attention, I offer my apologies as you feel we did not meet your needs . We work hard to provide the highest standards of service to all of our guests and we take all of your comments very seriously. The issues you have experienced will be investigated and resolved.... More

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Additional Information about Holiday Inn Express Dundee

Address: 41 Dock Street, Dundee DD1 3DR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Dundee 3*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Dundee Hotel Dundee
Dundee Holiday Inn Express
Holiday Inn Express Dundee Scotland

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