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Holiday Inn Express Dundee

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41 Dock Street, Dundee DD1 3DR, Scotland
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Holiday Inn Express Dundee
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Holiday Inn Express Dundee
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362 reviews from our community

Traveler rating
    76
    148
    85
    37
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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colchester
Top Contributor
76 reviews 76 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was booked in here for one night in the course of travelling all over Scotland. The problem for me was the room I was given faced the back with no view except the rear wing of the hotel block. It was noisy having the rear of a restaurant and hearing the wheelie rubbish bins being carted about. However a... More 

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GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear michaelclay2n, Thank you for your review, We appreciate your honest feedback as it helps us to improve our service. I apologies on behalf of our hotel for the issues you experienced , we are currently resolving these issues and hope you will return to see our improvements. Regards Alison McCann Guest Services Manager More 

Frederiksberg, Denmark
Top Contributor
192 reviews 192 reviews
39 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Cheap hotel, basic room, wobbly mattress, cereals based breakfast, close to shops and restaurants and convenient parking in the parking garage next door; what you need for a one night stay. Asked for a quiet room on the top floor, got a room on the lowest floor facing the busy highway. Would never recommend this hotel

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Bolton, United Kingdom
Top Contributor
75 reviews 75 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Drove straight up from Bolton after work on Friday evening, arriving nearly at midnight, and drove straight into a covered parking space in a clean, well-lit multi-story car park connected to the hotel by a covered walkway - nice and dry. Check in so late took 3 minutes, and I was in my room by 5. So efficient! The room... More 

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GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Hyenaoffal, Thank you very much for your 5 star review, We are pleased you enjoyed your stay with our hotel and found our location convenient on your business travels. I have passed on your positive comments to our team and we do hope you will stay with our hotel when next traveling through Dundee. Regards Alison McCann Guest Services... More 

Manchester, United Kingdom
Top Contributor
113 reviews 113 reviews
21 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

If you need a hotel to work quietly, this is not a bad place. The rooms at the back face a multistory car park, but they are quiet, with excellent Wifi and a really good late check out facility.On the down side (or not): the hotel is very security conscious and all door need the door key, which can get... More 

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GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Angharad Wilmslow, Many thanks for taking the time to review your recent stay here at the Holiday Inn Express in Dundee. I am pleased you found the hotel quiet and were able to get your work done using our free Wi-Fi which we have throughout the hotel. As you say the rooms at the back of the hotel are... More 

stamford
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Awful experience..in a down market hotel.. I asked for a quiet room with sea / estuary view..I was given back room over looking alley way..kept awake all night by drunks talking and coughing down below..Breakfast inedible..all tinned..fruit..juice..undercooked sausages..rubber scrambled eggs..tables filthy..had to ask waiter to wipe..No atmosphere whatsoever..NEVER GOING BACK..wanted to stay at Premier Inn..SO much better..

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GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear dianaStamford_12, Thank you for taking the time to give us your feedback. We appreciate your comments, we strive to deliver the highest of standards of service to all of our guests and I apologies on behalf of our hotel if you feel we failed to meet your standards. We have taken all of your comments very seriously and will... More 

Dundee
1 review
5 of 5 stars Reviewed 1 week ago

On all occasions staff were friendly and helpful. An ideal location near to city attractions. We especially enjoyed breakfast with views across the Tay. The undercover access to the car park is a good design in bad weather. The hotel is clean but well worn in places.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Richard S, Thank you for your 5 star review, I am happy to hear you enjoyed your stay with our hotel, I am pleased to inform you we are currently in the process of refurbishing our hotel and we look forward to welcoming you back to see our improvements. regards Alison McCann Guest Services Manager More 

Aberdeen, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Great hotel room for 3 of us before the Commonwealth Games but very hot so sleep not that great . Super self service breakfast in the morning that my girls really enjoyed. Would use again-location fab

Review collected in partnership with Amoma.com

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Lynne M, Many thanks for taking the time to review your stay here at the Holiday Inn Express in Dundee. I am delighted you were pleased with your stay and your girls enjoyed their breakfast. Both myself and the team look forward to welcoming you on your next visit to Dundee. Kind Regards Graeme Shewan General Manager More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in this hotel with my family over Easter and found it to be a great base to come and go from. Within easy walking distance of the shops and plenty of places to eat. The rooms where basic but clean and tbe complimentary breakfast set us up for the day. The reception staff were welcoming anx helpful so... More 

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GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Dawn D Thank you for reviewing your recent visit here in Dundee. I was very happy to read you had a lovely stay and we look forward to welcoming you back in the future. Kind regards Karen Gorman Senior guest Services Manager More 

Toronto, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked 2 rooms for 2 nights at the Holiday Inn Express in Dundee as we were in Scotland to spend some time in St. Andrews. The hotel was located directly over the Tay Bridge, so it was very easy to find as we crossed over in the car. There is a multi-storey, indoor car park attached to the hotel,... More 

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear JoyFc Thank you for writing such a lovely review.Ii was delighted to read you had such a nice stay with us. I have passed on you comments to all my colleagues and we look forward to welcoming you back in the future. Kind regards Karen Gorman Senior Guest Services Manager More 

Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been in a few "Expresses" and this one stands out. Although nowhere to park there is two Council car parks close by. One behind hotel and one a hundred yards past it. But to get to the nitty gritty, service excellent, great staff, I am not bothered about the free breakfast but its well known what to expect... More 

Was this review helpful? Yes
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Bernie, Thank you for your Lovely review, I am pleased to hear you enjoyed your stay with our hotel. I have passed on your comments to our team, we look forward to welcoming your return in the near future. Regards Alison McCann Guest Services Manager More 

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