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Holiday Inn Express Dundee

3.0 of 5 41 Dock Street, Dundee DD1 3DR, Scotland
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Holiday Inn Express Dundee
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Holiday Inn Express Dundee
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325 reviews from our community

Traveler rating
    69
    135
    73
    34
    14
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103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Draperstown, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We travelled by train to Dundee last weekend, and the hotel was in walking distance from the station, and very easy to find. Lovely clean room, and staff very helpful when we needed extra tea & milk for room. Breakfast was a real surprise! The booking just says 'continental breakfast included' - when we got to the dining area, there... More 

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Anthea M Thank you for your great comments. I was delighted to read you had a lovely stay. i have passed you positive comments on to all my colleagues. i hope we can welcome you back in the future. kind regards Karen Senior Guest Services Manager More 

Coventry, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here in October & was perfect for a weekend. Had a fabulous view over the Firth & room was just what you expect from HI Express. Visited St Andrew's just 20 mins away & much shopping to see in Dundee itself. Even had my picture with Desperate Dan! Very odd thing - tried to go to the pictures &... More 

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Louisc57 Thank you for taking the time to comment on your recent stay with us here in Dundee. We look forward to welcoming you back in the future. Kind regards Karen Senior Guest Services Manager More 

campbeltown
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had 2 nights here on my own last December and was treated so well. The staff really did bend over backwards to make sure that as a lone traveller I was looked after. Have booked another night here next week and have no scares about doing this on my own. Well done HIE Dundee, Dock Street! Looking forward to next... More 

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Joan M Thank you for taking the time to comment on your recent stay here in Dundee. We try to look after all our guests and make them feel welcome and safe and it’s lovely when a guest lets us know we are on the right track. Many thanks and see you next week Kind regards Karen More 

Melton Mowbray, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Was ok but poor internet system meant three days without internet for work in room Staff said others could get this to work but some guests had to sit in bar area to get a signal and still it was poor Think about this??

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Martin R Thank you for your comments regarding your visit in September. You will be delighted to read that the internet has been improved since your last visit. We look forward to your next visit to Dundee Kind regards Karen More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My stay here was 1 night and I would highly recommend this hotel. Excellent location, clean, comfortable beds and good value for money. Included breakfast buffet and free Wifi. The receptionist Alison Maccann was very helpful and attentative. She is definitely an asset to Holiday Inn Express. Thank you Ms T.R.

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear MsTR786 Thank you for your lovely review. I was delighted to read that you had a lively stay and found the hotel clean and good value for Money. We all strive to make sure a guest has the best experience possible. I have passed on your comments to my colleagues. We look forward to welcoming you back in the... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love the hotel. Love the staff and love the view of the Tay bridge. Staff are always very helpful and we never have anything to complain about. Special thank you to the lovely Karen and Kenny for making sure we enjoyed our stay. Great service. One of our most favourite places to go.

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear suzyh2 Thank you for your lovely review. I was delighted to read that Kenny and I had been part of making you stay enjoyable. And that we are one of your favourite places to visit We look forward to welcoming you back in the future. Kind regards Karen More 

UK
Top Contributor
130 reviews 130 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location on waterfront, station & really near city centre. Bar & eating area are welcoming & good views. Great value which is added to by the fact breakfast is free as well as free Wifi. Rooms are comfortable & clean with all the facilities you'd need.

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear UkPeteD, Thank you for your positive review, I am pleased to here your comments and look forward to welcoming back to the hotel. Regards Alison More 

Newcastle Upon Tyne, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our family stayed here for a night on our way to the highlands. It was difficult to find the way to the car park initially because we arrived very late and it was our first time in Dundee. When we managed to find it, we were pleasantly surprised to find out that the car park is connected to the hotel,... More 

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Krishnna, Thank you for taking the time to review you recent experience here at the Holiday Inn Express in Dundee. I am pleased you found your stay comfortable and clean and the process of checking in easy, especially as you mention arriving late at night. The link bridge from the car park to the hotel reception area is also... More 

Cleehorpes
Top Contributor
59 reviews 59 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 17, 2014

Visited here again found the staff to be much bewtter attitude, Rooms good and at last the Wifi (free) actually worked. For the price and location it simply wont be beaten. I had room at the front which was noisy outside but I dont mind that. Breakfast buffet good, but get there early !

Was this review helpful? Yes
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Cleethopresmafia, Many thanks for taking the time to write a review regarding your recent visit to our hotel here in Dundee. I am pleased you returned to the hotel following your previous visit and thank you for your lovely comments, we have completed a great volume of improvement work since your last stay in 2012. Both myself and the... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 12, 2014

After reading mixed reviews I was undecided on whether to stay here or not, but booked a room anyway. It's very much a standard HIX in terms of room & breakfast, etc., but the reception / bar / lounge area is very nice indeed. The link to the council car park is also a bonus. The young lady at check-in... More 

Was this review helpful? Yes 1
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear Joe W Thank you for your lovely comments. I was delighted to read you had a pleasant surprise and have passed your comments to my colleagues. we look forward to welcoming you back in the future. kind Regards Karen Senior Guest Services Manager More 

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Additional Information about Holiday Inn Express Dundee

Address: 41 Dock Street, Dundee DD1 3DR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Dundee 3*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Dundee Hotel Dundee
Dundee Holiday Inn Express
Holiday Inn Express Dundee Scotland

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