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Holiday Inn Express Dundee

3.0 of 5 41 Dock Street, Dundee DD1 3DR, Scotland
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Holiday Inn Express Dundee
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Holiday Inn Express Dundee
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307 reviews from our community

Traveler rating
    64
    128
    68
    33
    14
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48
92
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97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 1 week ago via mobile

Premier inn is cheaper,better rooms and breakfast by far. Breakfast advertised from 07:30 till 10:30. At 09:45 we found the hot breakfast self serve to be: beans hard and dry, scrambled eggs which you wouldnt feed to a dog and one dry sausage. On asking staff we were assured fresh items were being cooked.waited till 10:30 and thia didnt materialise!!!!... More

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Guest, Thankyou for bringing the issues you experienced to our attention, I understand your disappointment and apologies we did not deliver on your expectations. Your comments are valuable to us and we will take them into consideration when moving forward with breakfast. Regards Alison More

2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights on business. I was given a room on the front, on the 2nd floor, which was a little noisy due to traffic and building works opposite but certainly not enough to create a problem. Being a woman travelling on my own, security is important and I felt very safe in the room which the... More

Was this review helpful? Yes
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review

Dear NicolaB Thank you for taking the time to comment on your recent stay here in Dundee. We appreciate all the comments we receive. I was delighted to read that you felt safe and secure as a lone female traveller, we work very hard to maintain a safe and secure environment for all our guests. Kind regards Karen Senior Guest... More

Glasgow, United Kingdom
Top Contributor
59 reviews 59 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ideally situated hotel facing Tay Road Bridge and just 5 minutes to Centre/Museums. Work currently being carried out on waterfront for V&A etc. but when finished just across from Hotel. Modern hotel, bright large rooms with comfortable beds and coffee tray. Buffet breakfast with choice of hot or cold meals, (also has a small bar with reasonable prices) Friendly informative... More

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GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear Ianlivi, Many thanks for taking the time to review your recent stay here at the Holiday Inn Express in Dundee. I am delighted to note you found the hotel modern and bright and your bedroom comfortable. As you rightly point out there are a number of works taking place on the waterfront which has included the removal of many... More

Stockport, England, United Kingdom
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights while I visited customers in Dundee and Aberdeen. A nice modern hotel within walking distance of many decent restaurants. I asked for a room overlooking the Tay and bridge, nice views, especially as the 60's carbuncle buildings have gone and the area being redeveloped. The road can be a bit noisy at night if that bothers... More

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Gareth N , Thank you for taking the time to give us your honest feedback it is appreciated, I am happy to hear you would stay again and look forward to your arrival. Regards Alison More

Lincoln
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 12, 2014 via mobile

This is the second time I have stayed here, having spent 4 nights earlier in the year in March. Great value for money. Fab location, it's on the quay with some nice views but also 1 minute walk into the city centre. Rooms are clean and quiet. Breakfasts are good, hot selection of beans, scrambled eggs and some nice quality... More

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear lincolnmoo, Thank you for taking the time to give us such a positive review, I am please this was a return visit to our hotel and look forward to welcoming you back in the near future. Regards Alison Guest Services Manager More

Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Stay here was great. Hotel is very stylish and there is a lot of space in the rooms. We had a triple room as there were 3 of us, we was very pleased as the sofabed was already made for us when we arrived which made things easier. The bed was really comfortable and it was quiet to get a... More

Was this review helpful? Yes 1
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Davina S, Thank you for your 5 star review. It is a pleasure to here that we are your hotel of choice in Dundee Your positive feedback is appreciated and we look forward to welcoming your return. Regards Alison Guest Services Manager More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed August 19, 2014

This is a perfectly good hotel to spend a few days. It does not have a restaurant on site but there are several excellent restaurants within a 5 to 10 minute walk. The hotel includes a breakfast, self service buffet, not quite the full Scottish breakfast variety but good enough. The hotel does cater for a lot of coach parties... More

Was this review helpful? Yes 1
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Danny Boy 123 , Thank you for taking the time to give us your honest review, Its nice to hear your overall experience was positive and apologies for the slow internet connection you experienced. I would like to inform you that we will soon be offering a small menu for food in the evenings for guests that would prefer... More

Sackville, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 19, 2014

Clean, spacious rooms. Staff is friendly. The hotel also offers complimentary wi-fi. The location is good for train station access, the McManus museum, the University of Dundee, etc. Breakfast is adequate, although not particularly interesting. In sum, it's a decent place to stay for a Dundee visit.

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Kirsty, Thank you for your positive review, I am please you enjoyed your stay with our hotel taking advantage of the facilities and the surrounding attractions, I have passed on your kind comments regarding our team and we hope to welcome you back in the near future. Regards Alison Guest Services Manager More

Chorley, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 16, 2014

Clean and comfortable. Friendly, efficient staff. The hotel is perfectly adequate for a business or any kind of short stop-over and offers reasonable facilities including free wi-fi. It is also well- situated, a short walk from the railway station and on the waterfront, which is currently undergoing a massive and very promising makeover. Breakfast self serve and no great shakes... More

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Mike H, Thank you for your positive review, I hope you will return to our hotel in the near future to see the further developments of the City. Regards Alison Guest Services Manager More

Inverness
Contributor
19 reviews 19 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 13, 2014

Stayed for 1 night as we were visiting relatives. Had a double room with sofa bed for 1 adult and 2 teens. The Room was a little small for us but fine for just 1 night as we were not in there long. It was very clean in the room and other areas of the hotel. Staff were most helpful... More

Was this review helpful? Yes
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Lorraine_CInverness, Thank you for taking the time to review your recent stay with us, your honest comments are appreciated. next time you visit us we will try our best to allocate you and your family with a connecting room. Regards Alison Guest Services Manager More

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Additional Information about Holiday Inn Express Dundee

Address: 41 Dock Street, Dundee DD1 3DR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dundee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Dundee 3*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Dundee Hotel Dundee
Dundee Holiday Inn Express
Holiday Inn Express Dundee Scotland

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