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All 4 Moffat hotels

Buccleuch Arms Hotel

3.0 of 5 Hotel   |   High Street, Moffat DG109ET, Scotland
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85%
Ranked #3 of 4 hotels in Moffat
Certificate of Excellence 2013
  • Reviews (128)
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128 people have reviewed this hotel

Traveler rating
    71
    37
    6
    9
    5
See reviews for
14
46
6
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've been staying in the Buccleuch for several years - on bike trips. The secure garages, drying room, cleaning kit... It's a hotel that takes being bike-friendly to a whole other level. So I was a little nervous returning with the family. What would they think of it? They loved it. I wasn't entirely surprised... True, the decor could do... More

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Grantham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

If you want a really warm welcome, attentive staff, fabulous food, clean, comfortable rooms and a fantastic array of single malts then the Buccleuch Arms is the place for you. My husband has been several times before on a bike (there are secure bike garages and the hotel is very much pro-bikers) but this was our first family visit. We... More

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Renfrew, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Went to the Hotel for a bar meal as we have a dog, Staff were fine , welcome fine all fine with drinks etc. Saturday night at 6.30pm ordered steak pie & burger for myself. Well I'm easily pleased and this is my first and hopefully my only negative thread BUT for £27 this meal was shocking that bad I... More

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Buccleuch A, Owner at Buccleuch Arms Hotel, responded to this review

I am so sorry that Border Hills had a bad experience of any kind at The Buccleuch. It is times like this that I have a love and a hate relationship with Tripadvisor. On this particular occasion these guests had three quarters of both their meals and then indicated to a staff member that they weren't happy. The staff member... More

Bedford, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Just spent 7days/6 nights at the Buccleuch Arms. Motorcycling holiday with the Mrs. Warm welcome upon our arrival. Our room was very clean. Yes, it could do with a bit of a refurb but bear in mind, the building dates from the 1700's. The maintenance bill must be enormous. No, it's not Marriot or Hilton style plush but the room... More

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Annan, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014 via mobile

I visited the buccleuch for dinner with my wife and 2 kids (2 & 8). As I am a ceoliac I am generally ready for a long discussion regarding what I can and can't eat, I am happy to report that this was not the case here. The menu was clearly marked to let me know what I could and... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 25, 2014

We each got burger and chips and it was possibly the greasiest meal I've ever had. The place could do with a bit of a touch up too. The staff were pleasant enough if I was to try and find one positive.

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Buccleuch A, Owner at Buccleuch Arms Hotel, responded to this review

It’s a strange thing that we are renowned for our burgers from both far and wide. We actually believe that burgers are a very measurable part of our menu and something that we are proud of. It is most unfortunate that these guests did not speak to us at the time so that we could have investigated their complaint. We... More

London
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 2, 2014

Hotel in need of serious refurbishment. Bathroom had mould all round bath and bedroom looked like something you saw in late eighties/early nineties! For £84 you expect more...We spent as little time as possible in hotel and walked to The Annandale Arms which is great. Elaine the manager here is a credit to the hotel. Don't stay here!!

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Buccleuch A, Owner at Buccleuch Arms Hotel, responded to this review

Good news. We won’t go into a lot of history and issues but please be assured that refurbishments are presently being undertaken and done in stages throughout the hotel on an ongoing basis. LondonSally1 has clearly had a bad experience and we would kindly request that she contacts us so that I can fully resolve this issue. We want every... More

Glasgow, United Kingdom
Top Contributor
63 reviews 63 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 10, 2013

We had popped in after a days walking in the Moffat area..What a nice place,service was very good;as was the beer and coffee..Warm, and staff were so nice...As we are planning a weekend in the Moffat area next Spring..we were thinking this could be the place..

Was this review helpful? Yes 2
Dumfries, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 4, 2013

My wife and I looked forward to our short Christmas break as we love Moffat so much we decided to stay a couple of nights for the Christmas lights. The hotel itself, was OK albeit a bit drab and was in need of a good overhaul. The staff were pleasant and offered to help with luggage etc. The room we... More

Was this review helpful? Yes 1
Darwin, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 24, 2013

This is our second visit to this lovely hotel, and it didn't disappoint. We had a lovely room, though small, but really that didn't matter. The food was excellent, and it is good to see local produce figuring highly on the menu. The staff were very friendly and helpful, overall a great place to stay. I can highly recommend this... More

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Additional Information about Buccleuch Arms Hotel

Also Known As:
Buccleuch Arms Moffat
Buccleuch Arms Hotel Moffat, Scotland
Address: High Street, Moffat DG109ET, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Moffat
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #3 of 4 hotels in Moffat
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Buccleuch Arms Hotel 3*
Official Description (provided by the hotel):
The charming Buccleuch Arms Hotel is simply passionate, full stop! It boasts a warm welcome with an award-winning restaurant catering to most dietary needs and a couple-friendly bar. No request is seen as a stretch. The hotel has 14 comfortable, en-suite bedrooms. Situated centrally in Moffat, it is an ideal base to explore the beautiful surrounding area with some magnificent walks and country side. As an added bonus the Buccluech is also a dog-friendly establishment. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Class
Official Description (provided by the hotel)
The charming Buccleuch Arms Hotel is simply passionate, full stop! It boasts a warm welcome with an award-winning restaurant catering to most dietary needs and a couple-friendly bar. No request is seen as a stretch. The hotel has 14 comfortable, en-suite bedrooms. Situated centrally in Moffat, it is an ideal base to explore the beautiful surrounding area with some magnificent walks and country side. As an added bonus the Buccluech is also a dog-friendly establishment. ... more   less 
Number of rooms
14

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