This place is a disgrace to Kirkcudbright and Scotland and should be closed down. We had a very unpleasant stay here and things have obviously not changed since our stay. At the time some guests just left regardless of whether they has already paid or not. No hot water in the room and a leaky ceiling. The rude owner simply... More

Was in the area for a brief visit after being away for some years, I was excited at the prospect of meeting up with friends in what used to be our local. However... most refused to meet there are it was clear to see why. The hotel is in a state of disrepair, dirty and lifeless. The hotel is clearly... More

Absolutely terrible service at reception, dirty linen,plates and cutlery..DISGUSTING !! P.S Cockroaches everywhere !

We had the misfortune of booking in here for the jazz festival as everywhere else was full. We would rather miss the festival than stay here again. The hotel is run down and dirty. The staff less than helpful. On arrival we were dismayed at the "cupboard" reception with choice of public bar or pool hall to sit and have... More

My husband and myself stayed at the Royal Hotel last year, we should have known when we were handed the key to our room and then couldnt find it as it was not listed with the other rooms, the room was small even though it was a double and the ensuite was a joke, there was a broken bracket where... More

NB: Dirty means dirty, not just grubby! Booked by phone, advised then that continental only, not "full" breakfast but not told no other food available at any time because kitchen in deplorable state, as licensee told us later. Asked to pay eve before seeing room, but their card reader didn't work. Handrail up steep stairway wooden but black with years... More

We booked a room for 2 nights through the hotels own website but were advised when we arrived that there was no room for us. We were then moved to the much nicer Selkirk Arms for one night but unfortunately had to return for the second night. The hotel and room was dated. We were shown to our room and... More

Stayed 2 nights at the Royal in August. Hotel in desperate need of a makeover and as such proved a little expensive for the quality. Staff were friendly if not that efficient. Excellent location in town centre and perfectly placed for exploring the surrounding countryside. Would recommend for short stay if only for the surrounding area.