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Brighouse Bay Holiday Park

Borgue, Kirkcudbright DG6 4TS, Scotland
Brighouse Bay Holiday Park
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90 reviews from our community

Traveler rating
    37
    23
    12
    14
    4
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51
13
1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
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    (90)
  • Mar-May only
    (20)
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    (44)
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Staff need to be more knowledgeable about their site, we asked for somewhere not to far from Toilets & showers & after struggling to find one, she put us on pitch a long way away! When we later had tour of site we found loads pitches were free, all nearer than us ! But reception closed by then! Went for... More 

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BrighouseManagement, Front Office Manager at Brighouse Bay Holiday Park, responded to this review

Thank you for your feedback. It is a valuable indicator to us of any areas where our service could be improved. More 

troon
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just home from 6 night stay at brig house bay park,we picked a quiet week and stayed in our own tourer, we had the whole field to ourselves,we did a fair bit of walking in the site and getting to know the surrounding area,which I have to say was a pleasure.the park is huge and yet felt very peaceful and... More 

Was this review helpful? Yes 1
BrighouseManagement, Front Office Manager at Brighouse Bay Holiday Park, responded to this review

Thank you very much for your kind review. We are delighted that you enjoyed your recent stay at Brighouse Bay, and look forward to welcoming you back soon. More 

Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2015 via mobile

We visited Brighouse again having stayed on numerous occasions with tent then caravan. Lovely, spacious site with lots of different pitches. Fishing in the small ponds, good beach and dog walks. Play park great for the kids. Facilities never seemed too busy, even over Easter weekend however the communal toilets were locked during the week which was inconvenient. Perhaps due... More 

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BrighouseManagement, Front Office Manager at Brighouse Bay Holiday Park, responded to this review

Thank you for your kind review. We always value the feedback from our customers, and we look forward to your next visit to Brighouse Bay Holiday Park. More 

Fife, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2015

Just returned from a 4 night stay at Brighouse Bay in Kirkcudbright. Booked a lodge and we were looking forward to it as we could take our dog along. Was very disappointed with the standard of the lodge and poor furnishing, the couch looked like it had seen better days, but when I complained to the manager I was told... More 

Was this review helpful? Yes 1
BrighouseManagement, Front Office Manager at Brighouse Bay Holiday Park, responded to this review

We are sorry that you were less than delighted with your recent stay, but hope that you will consider giving us another try in the future. More 

Galashiels, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

There is a lot of space given to Tourers. This was a nice surprise when I expected a primarily static site.The pitches are varied and the receptionist discussed which pitch we would prefer. The play park is excellent and there is space for children to play as well. So we took her advice and pitched near there which we were... More 

Was this review helpful? Yes 1
BrighouseManagement, Front Office Manager at Brighouse Bay Holiday Park, responded to this review

Thank you for your kind review. We are so pleased that you and your family enjoyed your visit to Brighouse Bay Holiday Park, and we look forward to welcoming you back soon. More 

Airdrie, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 7, 2015

Have just returned for our long easter weekend break at Brighouse Bay in Kirkcudbright. Very welcoming staff on arrival, the site is well spaced out between tourers, the toilet blocks were spotless. The bistro and pool area were really good. The food was also of a high quality and the beach is right on your doorstep so excellent for us... More 

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BrighouseManagement, Front Office Manager at Brighouse Bay Holiday Park, responded to this review

We thank you for your kind review and are pleased that you enjoyed your recent stay at Brighouse Bay Holiday Park. We hope that you will visit as again soon. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

Spent the summer in this campsite and thoroughly enjoyed my stay. The site is well set out and the static caravan pitches are clean. Though some of the toilets are a bit dirty apart from that an overall brilliant stay!! Great for all the Family!

Was this review helpful? Yes 2
BrighouseManagement, Front Office Manager at Brighouse Bay Holiday Park, responded to this review

We are so pleased that you enjoyed your visit to Brighouse Bay Holiday Park, and we look forward to welcoming you again soon. More 

Sunderland
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed November 6, 2014

I don't write this posting lightly. Over the last 25years we have visited this park many, many times, but after our last visit in Auguest 2014 we will never return. In defence of their customer service department, when we have complained about anything, they have been quick to try and resolve issues. On the last occasions we didn't notice the... More 

Was this review helpful? Yes 4
BrighouseManagement, Front Office Manager at Brighouse Bay Holiday Park, responded to this review

Hello Penpats, We're sorry you felt our response was non-descript. Your highlighted concerns were addressed during your stay and the points highlighted on your departure via email were also addressed. We ask all our customers to highlight if there is anything that are not quite right so that we can solve them when you are on holiday with us. We... More 

Keighley, United Kingdom
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 1, 2014

Stayed a friend's lodge for a 5 nights and really enjoyed the whole experience. The site is huge so you don't feel at all crammed in. Good views and easily accessible walks nearby. The swimming pool was an added bonus and it was well run and managed, the changing rooms were clean and great value for money. The games room... More 

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Scotland
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 21, 2014

Stayed here for a few nights in october, we have stayed here on a number of occassions and really enjoy it, its in a lovely setting with walks all around, the shop is good and general condition of the park and facilities is also very good, the amusement room needs a little more maintenance, the swimming pool is great, its... More 

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