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All 8 Gretna Green hotels »

Smiths at Gretna Green Hotel

4.0 of 5
Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
Hotel amenities
Smiths at Gretna Green Hotel
Ranked #3 of 8 hotels in Gretna Green
4.0 of 5 stars 272 Reviews
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272 reviews from our community

What travelers say about this hotel
  • Wedding day(8)
  • Very good(7)
  • Function room(6)
  • Thistle suite(6)
  • Anvil hall(6)
  • Really nice(5)
  • Bar area(4)
  • Family room(3)
  • Old Blacksmith Shop(3)
  • Staff were friendly(3)
Traveler rating
    163
    47
    35
    17
    10
Only show reviews for Family (63) | Couples (139) | Business (25)
Date Rating
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 31, 2012 NEW

This is a great hotel if you like modern, clean and contemporary. I always choose to stay at Smiths when i'm on business in the area. The rooms are well appointed with lovely contemporary fireplaces. The staff are all really friendly and the food in the restaurant is excellent. The trio of lamb is to die for (not sure if... More

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Basingstoke, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

I Stayed here for two nights during my marriage at Gretna Green Blacksmiths workshop (which is just across the road) and could not praise it more highly or appearance, cleanliness, price and service. All of our guests stayed here and every room was superb. I paid for a delux double room with a romantic beginnings package plus champagne in room... More

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Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 26, 2012
4
people found this review helpful

Absolutely fantastic, our sincere thanks to all at Smiths for making us feel so welcome, special thanks to sophie our wedding planner, sophie, it was perfect. The Penthouse Suite, WOW, The Thistle Suite was super, the food was outstanding and the service first class. Everyone made our time at Smiths so wonderful, it really was our perfect wedding day. Derek... More

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aussie
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 25, 2012
2
people found this review helpful

we have just returned from two nights at this Hotel,it is supposed to be a four star hotel,however having spent many nights in four star rated hotels this i would say is more a three star,our rooms were supposed to be ready at 3.30,guesta vacate at 11o.clock,we arrived after a 400 mile drive at 3.30 only to be told our... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
May 31, 2012

Billa63, thanks for the review albeit we didnt quite meet your clearly very high expectations. For which i am sorry. We are however a 4 star hotel, with our last inspection taking place just 4 weeks ago gaining 2 AA Rosettes for food excellence and an overall merit score of 79% (5 star status is given at 85%). We are... More

Stroud, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 25, 2012

I stayed here with a conference. Dinner for around 15 was good and served quickly by smiling staff. Bar staff were friendly and efficient. Conference facilities were also good - with a decent lunch - and the bedrooms large and adequately clean. Breakfast was OK, although the serving area is very small. But our rooms were 120 feet away from... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
May 31, 2012

JandP. Thank you for taking the time to post your experience with us, it means a lot. It is pleasing to read the positive comments in relation to food, staff and bedrooms (of which we are currently refurbishing). The motorway!!! Grrrrr, yes it is a comment we unfortunately have had before with guests who are particularly light sleepers. We are... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2012 via mobile
1
person found this review helpful

After staying here in feb 2011 we decided this would be the place to get married! Everything was so simple and straight forward we choose our package that suited our and our guest needs and job done perfect for us there were no stressing everything was professional and done perfectly our wedding day was perfect. I cannot fault this hotel... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
May 31, 2012

nicben1, thanks for the review. Realluy pleased that you njoyed your time at the hotel. Do come back again soon regards Darren More

Maryborough, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2012
2
people found this review helpful

We had intended staying at a B & B in Gretna Green, but are very happy that this time we didn't! We had intended staying one night in Gretna Green, but this time we didn't! Whoever hires the staff at this hotel should be hiring staff at every hotel. We have stayed in quite a few 5 Star hotels, but... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
May 22, 2012

Thank you for these very kind words in relation to my staff and hotel. It means a lot to us, knowing that another guest is spreading the word that Gretna Green is a great place to stay, with world class facilities and staff at the top of their game. Do come back and see us next time you are in... More

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

We stayed here for our wedding which was a perfect choice. The rooms were great we stayed in a double for the first night before moving into the Penthouse which is out of this world. The Jacuzzi bath is huge and fantastic. The staff here are totally professional but equally friendly. We had a great breakfast during our stay with... More

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Liverpool, United Kingdom
Senior Contributor
42 reviews 42 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 7, 2012
1
person found this review helpful

My Husband and I booked this hotel last minute. The hotel is beautiful, staff very friendly and we drove here there and everywhere whilst staying here. The restaurant a little pricey but was nice, only ate there once. The hotel is very good for the wheelchair user. The rooms very comfortable.

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
May 8, 2012

Manickpixies, thanks for the great review and for posting the pictures. I do notice however that you where actually in one of our non refurbished rooms , so to get such high praise is superb. we are currently having all of our rooms (other than the suites - they are fabulous anyway) refurbished with new beds, lighting, art, wallpaper etc... More

Liverpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2012
2
people found this review helpful

We travelled to Smiths in January to book our wedding. We where very impressed and booked our wedding for April. Rooms had been put aside for our guests and all rang and booked with ease. On arrival at the hotel for our special weekend the reception staff where great in getting us all checked. (we had about 60 guests arriving... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
May 8, 2012

The "new" Mr & Mrs Moore - congratulations. Many thanks for this, errrr, comprehensive review, it was wonderful to read and im sure my staff, especially Chris (yes, he's ok, lets not give him such a big head hey Lyndsay...just kidding! he's superb) will be delighted to read it also. Really glad the wedding went so well and i look... More

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Additional Information about Smiths at Gretna Green Hotel

  • Classic Hotel Gretna Green
  • Gretna Green Classic Hotel
Address: Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
Price Range: PLN: $$

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Smiths at Gretna Green Hotel
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