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Smiths at Gretna Green Hotel

Certificate of Excellence
Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
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Smiths at Gretna Green Hotel
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Smiths at Gretna Green Hotel
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863 reviews from our community

Traveler rating
    512
    168
    103
    51
    29
See reviews for
187
401
10
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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Downham Market, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Having spent a long time researching hotels in the area to host our wedding we settled on Smiths, mainly based on the great reviews it had received. So just over a year ago we arranged our wedding with Smiths, having our wedding take place at Anvil hall and our wedding breakfast and evening reception at Smiths, we stayed at the... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for our wedding on 20th May, and from the minute of arriving on the 19th until we checked out on the 22nd, we were made to feel very special. Every single member of staff we encountered from housekeeping, the bar, the restaurant, the reception and the wedding team were absolutely fantastic. We booked our wedding package through... More 

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Crawley, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

We checked in on 18/5 in preparation for our wedding across the road at the old blacksmiths shop the following day. my future wife and the 2 friends we were with were impressed outside. Check in was quick and efficient,we were told there is complimentary wifi through out the hotel, which is quite fast, and a nice touch. We were... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I chose this hotel for its convenient location near to the motorway and the price was good considering it's quality and standard of facilities. The room was very contemporary in design and the bed was extremely comfortable. The breakfast was absolutely amazing and very tasty and as it was a buffet style you can choose whatever you want

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Grant - a good nights sleep, a good breakfast, good service - surely that's what a hotel should be about. glad you enjoyed, Darren More 

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

booked room @£92 including full breakfast. I also added bubbles candles chocs bathrobes and slippers @£25. we really needed a relaxing break . Room booked was deluxe adapted - not what we got. Def a deluxe as described though. Looked out window - frame was filthy only to be hit with hotel generator directly below - opened the window only... More 

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you the review Colette and Brian, I will most certainly share your comments with the team and take action where appropriately necessary. I do have to make my own personal comment however into your line about not wanting to complain about the food. I am utterly horrified by such a statement as I'm sure almost all of my colleagues... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just been to our daughters wedding. We had a wonderful time. The hotel is modern with a good restaurant and bar. The function room was great and the food was excellent. Our bedroom was a bit tired to say that it is a fairly new hotel. The bath panel was loose and the tiles needed re grouting and bath re... More 

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Ian, fair comments. we have just started replacing all bath panels, painting all of the bedrooms and steaming the grouting - every room is being gone through. its interesting you say us being a "new" hotel Ian, as were actually 10 years old now, in some ways there's a backhanded comment I hope. anyway, I appreciate the feedback... More 

Peterhead, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel for 3 nights for a wedding which was ta king place in the hotel. Checking in was very easy as the desk is just inside the foyer. The staff were very pleasant and helpful. The room itself was very modern but a lack of a fridge hampered our stay. We had young children in our... More 

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you John, glad you enjoyed the visit. You are correct in that our rooms do not unfortunately have fridges, but should you stay again, do give us advance notice and we'll try and source a small counter top chiller for you. Best regards Darren More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed for 2 nights for our daughters weddings yesterday ,hotel very nice very modern room spacious we were in 22 ,would have been lovely apart from noisy person in room above .Ate in restaurant on the sunday very nice .wedding meal was also very nice .Breakfast was included in price help yourself buffet very good selection all staff very pleasent... More 

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Many thanks for posting up your experience jonesydanno, your comments are well received. regards Darren More 

Chelmsford, United Kingdom
Top Contributor
88 reviews 88 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

This review is for the restaurant, as I did not stay there but could not find the restaurant listed separately. I had dinner with some friends and found they are trying to be "Masterchef" without the ability. They are trying to make pretty on a plate without ensuring the food is up to standard. I also think that one small... More 

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your opinions David, I do appreciate them and am happy to take the rough with the smooth when listening to feedback, it all helps. Best regards Darren More 

West Yorkshire
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

great hotel, rooms are very smart and orientated so that your headboard is against an internal wall within the room, very unusual style. Restaurant and bar are generally busy with wedding parties but not overbearing, menu is expansive and there is a sit down restaurant or they serve bar meals. Enjoyed the overnight stay! Handily placed just off the motorway,... More 

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Michael, I appreciate you taking the time to post up your feedback. Do come again. Regards Darren More 

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