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All 4 Gretna Green hotels

Smiths at Gretna Green Hotel

4.0 of 5 Hotel   |   Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
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Ranked #1 of 4 hotels in Gretna Green
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
tkers141 Plymouth, United Kingdom
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700 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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  • English first
  • French first
  • German first
  • Italian first
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Plymouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A fantastic stay over the august bank holiday.My grandson got married there and it was just perfect.The hotel is wonderful and the staff are very friendly,polite and helpful.we could not fault it i would certainly recommend this hotel to my friends and family.Even the locals were very friendly..

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My partner and our two children stayed July for one night In one of the hotels family cottages, these are seperate from the hotel and are just across the road from the main hotel. They are furnished to a high standard & very homely. Our cottage had a twin bedroom for our boys, a bathroom with shower, a double bedroom... More

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2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

I got married on 19th August at using the wedding team at smiths and had a fantastic day. Me, my husband and 11 year old daughter went. From the minute we arrived all the staff were extremely helpful. We met with a member of the team who explained everything to us about what would happen and when. After visiting the... More

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed in a suite at this hotel for a 2 night stay and it was amazing! We felt special the moment we opened our suite door. We didn't receive our complementary champagne on arrival as we paid for in the wedding package but as soon as this was mentioned at the reception, we was brought up 2 bottles and... More

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Inverness, Scotland, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We chose to stay at Smiths as part of our Stay Memory Marry package at Gretna Green - every member of staff we encountered were extremely helpful even taking some photos for us after our wedding :-) When we arrived early it was no problem and we had champagne chilling for us in our room - I would totally recommend... More

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I had a wonderful wedding package from Smiths hotel ,everything was well organised from start to finish by the wedding planners.The first night my family stayed in one of the family rooms ,the computer can be used for a small charge and kept the kids entertained while we sorted ourselves out for our wedding the next day. On the day... More

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Top Contributor
84 reviews 84 reviews
50 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Needed a base for a business trip. Nicola on reception was fantastic when I called the hotel directly and I booked a Bensmoor Suite at a really great price It's a pretty place to stay across the road from the main hotel. I enjoyed dinner in the main hotel and breakfast was included in my booking too. The Suites are... More

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Gretna Green, United Kingdom
Top Contributor
58 reviews 58 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago

Went there for dinner with friends who are staying there. Seemed to be a problem getting a table even though they were staying there, and waiter said there may not be room. Found a table for us, and in fact there were at least 3 or 4 other tables which were laid but never occupied for the whole evening. Food... More

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2 reviews
1 of 5 stars Reviewed 1 week ago

To be fair with the hotel. The bar food was very nice and the staff where very good with our guests. But what let it down. Was small rooms and small beds. And the lack of staff at night. We called the reception 3 and no one picked up. We had 4 guys screaming there heads off from 2am till... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

I understand your frustration Mr Black, we did have some rather unruly guests on this particular evening - its not that there wasn't enough night staff, its the fact they were unfortunately kept rather busy having to deal with the aforementioned group. This particular group were spoken to several times on the evening and again sober the next morning. Its... More

Stanford-Le-Hope, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Celebrated our 25th anniversary at the end of last month with a blessing package at Smiths,what a mistake. The blessing carried out at the old Forge was brilliant great piper and all well handled by Andrew. But the hotel from the moment we arrived the receptionist was not interested although we were supposed to have a planner,there was no mention... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

How disappointing to read Dave. I'm quite astonished by your comments however as they just don't seem to ring true - the sales/co-ordinator office is right next to reception with planners always visible and accessible, we also have very clear signs on the reception in relation to our co-ordinators so i'm baffled as to how this issue could occur. I... More

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Additional Information about Smiths at Gretna Green Hotel

Address: Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Smiths at Gretna Green Hotel 4*
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Also Known As:
Classic Hotel Gretna Green
Gretna Green Classic Hotel
Smiths At Gretna Green Hotel Scotland

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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