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All 4 Gretna Green hotels

Smiths at Gretna Green Hotel

4.0 of 5 Hotel   |   Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
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Smiths at Gretna Green Hotel
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80%
Ranked #1 of 4 hotels in Gretna Green
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
dolli116 england
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681 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
england
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We got married in the blacksmiths shop on 5th July 2014, and stayed at smiths for two nights. Check in was quick and easy. The room was lovely, comfortable bed and powerful shower! Our wedding day was amazing, the staff here are so attentive and nothing is too much trouble. I had an issue with the back of my dress,... More

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Oxford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived on Friday July 18th ahead of our 3pm checkin, this was not a problem and we went straight to our balcony room which was amazing. Lovely toiletries and robes and slippers what luxury. We ate in the restaurant on Friday night and I have to say the food was fab......the mussels that I had were so so big... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your generous comments Liz, I'm delighted that you enjoyed your stay with us in a balcony room. Do come back and see us again sometime - maybe in a suite hey! Best regards Darren More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Having stayed at Smiths many times we wont be staying again. The room we were given was a family room they said it was just the same as the other rooms with the extra beds. However this was not the case, we have always had a fire with a small seating area there was none. The room was very tired... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

I'm sorry that you feel this way Judith, truly I am. It is never very nice to receive such feedback , which is really based on you being put in a family room as opposed to the standard doubles or balconies which have the fire effect heaters, I can only assume that all of these rooms were occupied as we... More

Ardrishaig
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Can't recommend this place enough. We had our wedding there and it was perfect. The penthouse is pretty amazing. The food is excellent and not to badly priced either. The staff are so friendly and helpful. Will definatly be back to stay again. Thanks again

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Mario, glad that everything was to your satisfaction. all the very best to you, Darren More

Kettering, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked the wedding package at Smiths for our June wedding and I was so delighted with everything. I upgraded to a balcony room and booked an extra night and we enjoyed our stay there. The wedding at The famous blacksmiths shop was everything I had dreamed of, so very special We booked an afternoon tea, in one of the... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for the feedback amethyst , glad you enjoyed your visit. I will pass on your comments to Sharon who runs the salon. I know the products she uses/sells are high quality branded items and subsequently the price tag correlates with this. Thanks again, regards Darren More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I got married here on 24th May 2014 and I would not of changed my wedding day for the world! The food was amazing, the staff were helpful and accommodating, the rooms were impeccable and we had such a lovely weekend. I would recommend this hotel to anyone!

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Mrs Peno, a lovely review to read, I'm absolutely delighted that your stay was such a hit. Best regards Darren More

Tunbridge Wells
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A year ago we decided to get married at Gretna Green and travelled up from Kent with family and friends. We were married on 29.6.2014 in the famous blacksmith's forge and everything was superbly and expertly organised by Smiths of Gretna Green. We can highly recommend the professionalism by all the staff who helped us organise our big day and... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for this very comprehensive review Alice, I very much enjoyed reading it as will the rest of my team here at Smiths who I know frequently read the reviews on this site - they'll be delighted to here your special day went so well. I wish you all the best with married life and look forward to you... More

Wakefield, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night following a conference. Reception and bar staff friendly and helpfull. Food was excellent and everything served hot. Breakfast was buffet style with plenty of choice. Room was noisy at night due to being very near to the road and traffic noise was a problem.

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Many thanks for the post shopaholic, good to read that you enjoyed your stay, particularly the food I note. The motorway hum does affect a few of our guests I'm afraid and sorry for this, unfortunately Gretna Green is located next to the motorway so some minimised noise will I fear always be there, most don't even notice, but I... More

Chepstow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night whilst returning from Scotland, on entering our room we were a little upset to see the floor had not been swept and had cornflakes scattered on it, in all fairness a call to reception sorted this and housekeeping came and cleared it up. the hotel didn't appear to enforce it smoking area, people seemed... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for the feedback Jay, appreciate you writing it up. Not too sure why there was a pile of cornflakes in the middle of the floor, somewhat odd and a difficult thing to actually miss when cleaning a room. We do try and manage our smoking area, but it does become difficult certainly when its raining as guests naturally... More

Barton-upon-Humber, United Kingdom
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here overnight with my partner and inn laws, the rooms are big well decorated and imacuatly clean. They are very well equipped with a large comfy bed, TV, DVD and a good selection of hot drinks. From the moment we arrived to the one we left notting was too much trouble for the staff. The restaurant is out of... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for this John, an absolute delight to read, likewise the review you posted for the restaurant. Do come back and see us again some time. regards Darren More

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Additional Information about Smiths at Gretna Green Hotel

Address: Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Smiths at Gretna Green Hotel 4*
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Also Known As:
Classic Hotel Gretna Green
Gretna Green Classic Hotel
Smiths At Gretna Green Hotel Scotland

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
50

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