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Smiths at Gretna Green Hotel

Certificate of Excellence
Gretna Green DG16 5EA, Scotland
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Smiths at Gretna Green Hotel
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919 Reviews from our TripAdvisor Community

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Traveler rating
    540
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (919)
  • Mar-May only
    (243)
  • Jun-Aug only
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  • Dec-Feb only
    (179)
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tarporley
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Went here for a wedding reception on Thursday and I can honestly say I have never been to a better one. The food was sensational and the service was professional, friendly and we'll timed. I would recommend this hotel to anyone.

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Livingston, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here with work, the staff are friendly but not the most attentive. Food was delicious and thoroughly enjoyed my strawberry daiquiri! Room was clean and modern. No sweetener in my room for coffee but everything else was fine. Comfy bed!

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Dumfries, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I used to really like coming here for lunch up until recently. That past few times the service has been very poor. My friend and I sat at the couches, right next to the bar, for over half an hour and no one came to ask if we wanted a drink or anything to eat. We had to eventually go... More 

Was this review helpful? Yes 1
Pearl City, Hawaii
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Gretna Green is the destination of elopers, cited in many novels, even Pride and Prejudice. This is the historic blacksmith's where people married "over the anvil" and still a prime wedding destination. Cute gift shop.

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Cumbernauld, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect for a few days away. Staff were very pleasant and rooms were of a very high standard. The location is ideal with it being secluded enough to enjoy a quiet break, yet, without being too far away from it all with Carlisle not long down the road.

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Superb short post, thanks rphillips, best regards Darren More 

Llandudno, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We visited this hotel for the second time on 17th July 2015 for my birthday and we were not disappointed. The first time we stayed here was 14th July 2008 to re do our wedding vows so it has a special place in our hearts. We had booked a basic room but were upgraded to the rose suite and it... More 

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thanks for the feedback Mandy baby and indeed for returning to us again, many more to come one hopes. Best regards Darren More 

Orlando, Florida
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place is clean, friendly and has a stylish, modern decor. There isn't much in the area without walking into central gretna green, so we had dinner at the restaurant therein. The food was really good, very impressed. Only criticism there was that the waiting staff were a little inexperienced. I mean, this is to be expected, given that this... More 

Was this review helpful? Yes 1
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thanks for the review Cora, i'm not sure what's gone on here to be honest, there must've been some miscommunication in regards to the "we've closed up for the night" comment, as we are as you say (quite cheekily I may add!! - that slipped through the Tripadvisor filter) a hotel, we never close up, we've night porters on and... More 

Alton, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night breaking our journey from Oban back to Hampshire. We did not have a booking but they found a pleasant well equipped room for us. We were close to the Blacksmiths shopping outlet and it is also tovar from the main large Gretna Shopping outlet. We enjoyed the hotel, the food and the service was good. It... More 

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Many thanks IMAK, a pleasant review, certainly more so than the other one ive just had the misfortune of replying to. Apologies for the one channel mix up, we do of course have all the freeview channels which can be accessed by pressing the source button on the controller or the DTV option, the single channel you reference was SKY... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are planning to get married next year in gretna and decided to go to smiths to check it out. So glad we did as from the moment we arrived til we left the level of service from all staff was excellent. We had a family room as we had my partners daughter with us and having the ps3 in... More 

Was this review helpful? Yes 2
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Lorna, Thankyou for this comprehensive review, i'm thrilled that your recce of the hotel went so well and even happier that we'll be seeing you again on the big day. all the best until then, regards Darren More 

Sunderland, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Arrived at the Smith's hotel on the 3rd July 2015. Reception staff were excellent and our room was lovely and my cottage was amazing. We came for my wedding which took place on the 4th July 2015, everything went well and I had the most beautiful day and evening. Thank you to my wedding planner and to the girls that... More 

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review

Thanks Joanne, lovely feedback. You certainly encountered a couple of the "characters" judging by your feedback. Were all delighted here to know you had such a good time. Regards Darren More 

Hotel Review Summarization

What travelers say

  • Bar area(7)
  • Family room(6)
  • Wedding planner(3)
  • Penthouse suite(3)
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Other (1)
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