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Gretna Hall

Gretna Green | Dumfriesshire, Gretna Green DG16 5DY, Scotland
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Gretna Hall
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Ranked #3 of 4 Hotels in Gretna Green
A recent review
3 of 5 stars reviewed 1 week ago
WidleyTraveller Hampshire, UK
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611 reviews from our community

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    108
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113
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hampshire, UK
Top Contributor
131 reviews 131 reviews
41 hotel reviews
323 helpful votes 323 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited for the Monday Steak Night (advertised at £9.95) but despite the food being ok the décor was very dated and you had to eat in the lounge bar - mostly on low bar chairs - very odd. The young girl serving did not engage in any conversation and just went through the motions. My option of a soft... More 

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Kirton in Lindsey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to Gretna Hall Hotel for our Wedding. We had the date booked for over a year, and we had a previous stay in the hotel of May2014 to ensure that we was happy with Gretna Hall. From start to finish all the staff at the hotel have been kind, friendly, professional and have gone the extra mile on... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We got married here and it was superb. They did everything they could for us, before, during and after the wedding. The staff were fabulous as was the food, room and actual wedding service. We are so pleased we chose here for our special day.

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Hamilton, Scotland, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was not overly impressed by this hotel. The staff were friendly enough but the food left a lot to be desired especially breakfast. The rooms themselves are drastically needing revamped. Our room the lights in the bathroom were full of stagnant water and mould. The floors are dangerous too with dips all over the place which are sign posted... More 

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Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

iam sorry to say this hotel didnt quite match up to expectations on arrival nobody on reception(a minor point i know) so to the room smallish set in a new style block and very cold ,small wall heater on full cant heat this room, turn tv on most channels blighted with interference incl itv/ch4 ect So then a shower beckons... More 

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NORTHUMBERLAND
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed our two days away at Gretna hall have been before in June ,this time it was quiet and just what we wanted, the food was really good and the bed lovely and comfortable, whish we had stayed longer

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Newport, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room smelt musky, the bathroom was a disgrace, the food was horrible, the staff were too few , we booked for two nights as we were getting married in the blacksmiths shop, we stayed for one night and didn't est a breakfast there , we got married and had lunch at smiths hotel just up the road, what a... More 

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Consett, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

What can I say. ? Checked in and this hotel is a complete shambles. Incompetent bar staff. Warm wine. AWFUL EXPENSIVE food in the restaurant.bar staff watching your every move and pouncing when plates almost empty. Disorganised and poor low quality surroundings. Can't get access to the room door. Plug on the string came off the bath when I unplugged... More 

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Port Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Booked in for one night and as expected there was a wedding on. We were going to have a meal there in the evening but decided to go the short journey to Carlisle for more of a choice. The room we had (122) was very dated, stale smell and the bed was very uncomfortable for both of us. Felt a... More 

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Contributor
20 reviews 20 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Bed was soft and lumpy and dipped in the Middle. Pillows a joke. Bathroom had a thin net curtain which you could see right through. Tv was so small even with my glasses on I couldn't see it. Couldn't sleep for the constant sound of running water from somewhere. Room was freezing even with the heater on. Eventually checked out... More 

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