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Gatehouse of Fleet

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Balcary Bay Country House Hotel


Auchencairn | Near Castle Douglas, Gatehouse of Fleet DG7 1QZ, Scotland
Best fare found from Denver to Glasgow: $951

Reviews you can trust

68% Recommend
3.5 of 5 stars 37 reviews
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By trip type
All (37)
Business (0)
[ Date ] [ Rating ]
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2 of 5 stars
dungenessa   16 contributions
South America
Nov 30, 2009 | Trip type: Solo travel

An attractive rambling old house with an excellent location overlooking the sea that is spoiled by lack of attention to detail and poor customer service. Probably my biggest complaint was the room - what kind of lunatic carpets a bathroom? My bathroom stank like a Bulgarian public toilet and even when closed the door and blocked the gap at the... more

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3 of 5 stars
RobsheDunfermline   1 contribution
Dunfermline
Oct 20, 2009 | Trip type: Couples

Hotel was clean and on the whole lovely. Problems were eventually ironed out. However, we booked D, B and B and found it impossible to eat for the allocation of £30 they allowed. The set meal was £35+ and for 2 courses on one night and cheese on the first night between us, we still got a largish suppliment. Not... more

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4 of 5 stars
john.semple2_123   4 contributions
Glasgow
Jul 31, 2009 | Trip type: Friends getaway

With many other reviewers,we found the invisible, (except during dinner service) proprietor really the only unwelcome aspect of the hotel.The two most visible members of the team - John and Gaynor - were very busy ,but always helpful and very friendly - we hope that they are properly appreciated by the proprietor. The three ground floor rooms (19 20 21)... more

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4 of 5 stars
FranBoyle   10 contributions
Lanarkshire
Jul 27, 2009 | Trip type: Couples

I suppose that travellers who have read the previous reviews will have by now made up their own minds about the place. The reviews do say it all, in this case. I would add that the location is indeed very beautiful. Our room was large; the bedroom itself was oldish, yet very nice, with abig plasma screen TV; the bathroom... more

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1 of 5 stars
Delphi2008   1 contribution
Cumbria
Jun 22, 2009 | Trip type: Couples

The Balcary Bay hotel seems to be cursed by endless complaints and negative views from the local villagers who we met on the way through Auchencairn, complaining that the hotel manager/host Graham Lamb is an increasingly difficult crank case; which may explain why so many of the hotel staff are on temporary assignments and there are frequent interruptions and errors... more

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4 of 5 stars
alli82   5 contributions
scotland
Apr 30, 2009 | Trip type: Couples
1
person found this review helpful

We stayed at the Balcary Bary for three nights on a dinner, bed and breakfast basis. The room we had was pleasant - it was fairly small and could have done with modernising, however it was comfortable and had views over the bay. We had our dog with us - the fact that the hotel was pet friendly had been... more

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3 of 5 stars
kittyirvine   2 contributions
scotland
Apr 26, 2009 | Trip type: Couples
1
person found this review helpful

I travel for a living and have experienced hundreds of hotels across the world so when you choose to stay in one for a leisure break you always hope for the best....sadly this hotel failed to deliver on many of the basics........the best thing about this hotel was the view and some of the food - lots of other elements... more

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5 of 5 stars
SKaneGB   1 contribution
NW
Feb 24, 2009 | Trip type: Couples
1
person found this review helpful

..and you can't be much closer than this great place literally on the beach. Fantastic location for a realxing country esacpe. Great place, very good housekeeping and efficient service that was professional and efficient. If you like your service on the obsequious side go elsewhere, here they are professional and courteous without being obtrusive. The hotel was uniformly warm (a... more

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5 of 5 stars
essexgirl23   4 contributions
nr. Colchester
Feb 6, 2009 | Trip type: Couples
1
person found this review helpful

Our second visit last November and we will be back. The hotel was lovely and warm with real log fires in the lounge in the evenings, If you want an up-to-the minute bathroom, try Room 10 - the bathroom is fabulous,and the bedrom has fantastic views over the bay. We love this hotel which is the perfect place for a... more

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2 of 5 stars
veronicamaryb   3 contributions
high wycombe
Sep 28, 2008 | Trip type: Couples
1
person found this review helpful

The food is to die for, and the views and location superb. Everything else leaves a lot to be desired. Attitude by the manager/owner? makes you feel on edge and unwelcome. Rooms need serious updating and the bed was incredibly uncomfortable, that I just couldn't sleep. Cleaning needs to be a bit more vigorous (dusty and bits left on carpet.... more

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Balcary Bay Country House Hotel Also Known As

  • Balcary Bay Country Hotel
  • Hotel Balcary Bay Country
Address: Auchencairn | Near Castle Douglas, Gatehouse of Fleet DG7 1QZ, Scotland