In short, TV broken, not heating, no hot water, UHT milk 7 months out of date, wallpaper hanging off, whole place smelled awful (damp), numerous large stains on an un-hoovered carpet. Dried out fry up in the morning (obviously left drying up under the grill)All in all, the worst hotel I've stayed in. Only saving grace was the food on... More

We had a one night stay. The room was dreadful- damp, wallpaper peeling, no heating in ancient bathroom, filthy windows - all for £ 80. When we complained we were told " Oh they put you in the worst room in the Hotel" says it all. We have a Lodge nearby and love the Area and spent many happy times... More

Went to a 70th birthday here last night what a great time food was excellent company was great. The wine was flowing so much we decided to stay lovely room very clean tastefully decorated. I would recommend anyone holidaying in or around Gatehouse to consider staying here.

We called in 'on spec' just as the restaurant was about to finish serving lunch but we were made very welcome by a most charming young lady who gave us an option of seating and then produced a heater to warm us up (we had been walking in sub-zero conditions!)! The meal was delicious - the food, freshly cooked, arrived... More

We had a party for 40+ people in the recently-refurbished function room to celebrate a "significant" birthday. After greeting guests with some bubbly in the Burns Room, we enjoyed a first-class three-course dinner - all choices and courses were excellent. The service was friendly, prompt and professional, and guests with special dietary requirements were accommodated without issue. We arranged the... More

Travelled here from Dumfries for our Saturday lunch date out with my dad ,husband and 9 year old daughter.First impressions were quite positive,but on entering the hotel,my heart sank slightly as the decor mentioned by other reviewers,was very poor,however,i do want to say that the young lad who served us was very nice and chatted away and gave us excellent... More

Now under new management, The Murray Arms served up a fantastic Christmas lunch. The staff were warm and welcoming and the service attentive not intrusive. The food was great and plentiful and they catered well for both adults and children. There is a lot of work to be done on the interior decor but once complete this establishment will be... More

We had a reservation for a wedding meal next door in the Masonic Arms, but they monumentally blundered and booked the wrong the week. The management handled it so badly we voted with our feet. The Murray Arms seated 8 of us at very short notice late on a cold Wednesday night. We had ruled out this hotel for our... More

The Murray Arms is fabulous!!! After the pub next door made a HUGE mistake with our reservations we went to the Murray Arms.They took our party of eight at the last minute and treated us very well. We were actually glad the other one mucked up because the food and ambiance here was such a step up from the Masonic... More