I booked this hotel for one night before I read the reviews on Trip Advisor. I was a little worried...I shouldn't have been. We had an excellent stay. Yes, the decor is a little dated but it does contribute to the atmosphere of the place. All the staff were very friendly. The food was wonderful ( service a little slow... more

Outstanding service overwhelming attitude around the place. Excellent customer service from all but one very rude Eastern european chef chap who actually told me where to go when i enquired as to whether room service was available and appeared very aggressive when confronted as to his attitude and i felt very aggrieved. Except for this i enjoyed my stay enormously... more

Had a great four day break at the Murray Arms hotel, the food was exellent as was the service, the staff were very pleasant and helpful . The rooms were clean and tidy albeit a tad dated but that added to the atmosphere of the place. It was our second visit there and our third will be in Sept this... more

This hotel was very overpriced although the food was good-rooms need refurbished -manager was totally unapproachable when we complained about dirty sheets-definately would not go again more

went to this hotel for sunday lunch after reading latesr review,i am afraid i cannot agree that its a true taste of scotland,set menu was a very reasonably priced.food was well presented but what i would discribe as superior pub standard. staff where competent.the hotel is very dated and tired in appearence.could do with a decorative make over. more

on arrival we were met by the most friendly of staff, they were very helpful with a very good attitude. That evening we went for dinner in the restaraunt [a choice of two] i can only say the food was excellent with a good choice, the service was faultless all the staff smile and speak in a very friendly manner.... more

Hard to know where to start, carpet in the bedroom looked like the night after a messy student party, horrible fishy smell throughout the hotel on one day, breakfast absolutely dire - they could not poach an egg even on the second attempt, chairs in dining room look like they have been thrown out of an old folks home. The... more

Nothing about this hotel was particularly excellent. A disgusting greasy smell from the kitchen was coming into my room, and the television was very ancient. The decor was shabby and dated, and the breakfasts were nothing to shout about. It is one of the few hotels in Gatehouse-upon-fleet, so you may be destined to stay there anyway. more

Superb three night stay at a very friendly hotel. En-suite room perfect with plenty of drink making facilities. Food truly excellent, full breakfasts served in a leisurely atmosphere. Evening dinner more like a banquet at very reasonable prices.Staff helpful at all times and very hospitable. Cannot recommend highly enough. more