We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Dumfries hotels

Holiday Inn Dumfries

3.0 of 5 Hotel   |   Bankend Road, Dumfries DG1 4ZZ, Scotland (Formerly Aston Hotel Dumfries)
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Holiday Inn Dumfries to your Saves list
Holiday Inn Dumfries
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
82%
Ranked #3 of 8 hotels in Dumfries
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Nick S Bristol, United Kingdom
  • Reviews (608)
  • Photos (104)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (130)
  • Location
  • More
Write a Review

608 people have reviewed this hotel

Traveler rating
    294
    204
    63
    34
    13
See reviews for
75
345
20
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Bristol, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice position on the Scottish borders. friendly staff, nice breakfast & large, clean rooms. Large car park and nice grounds to walk in. Nice restaurant, Wheelers, onsite for evening meals, overseen by Marco Pierre-White. Bar also serves food.

Was this review helpful? Yes
sunderland
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We booked this the night before we stayed as a stop over on way back from Scotland. Booked on late rooms. Got an exec suite which slept the family. Setting was lovely and hotel room nicely fitted. Only downside was it was a warm evening and aircon didn't work so it was very warm, uncomfortably so. I mentioned in morning... More

Was this review helpful? Yes
LEEK
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've stayed here a few times on business and think the change to Holiday Inn a backwards step. I am currently sat in the bar and finding the service charming but way too slow. Having eaten in the much-promoted Marco Pierre White restaurant a couple of weeks ago I'd have to say I'm surprised he'd put his name to it... More

Was this review helpful? Yes
Mel D, General Manager at Holiday Inn Dumfries, responded to this review

Many thanks for taking time to write a review on your recent stay. I have sent you a private message as i would like to discuss your experience with you in more detail. Kind Regards Mel More

Stockport, United Kingdom
Top Contributor
62 reviews 62 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Well we had a lovely evening at the Holiday Inn Dumfries en route to the west of Scotland,the hotel is set in lovely grounds on the outskirts of the town, and was very peaceful, on our visit. You can have a lovely walk around the church in the grounds too. The staff were very pleasant and very helpful.

Was this review helpful? Yes
Mel D, General Manager at Holiday Inn Dumfries, responded to this review

Many thanks for taking the time to write a review on your recent stay at the Holiday Inn Dumfries. It's great to receive lovely reviews from the guests who stay with us, i am also pleased to hear yo had the chance to take advantage of the hotels unique locations on the Crichton Estate. I do hope we will be... More

Linlithgow, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one nights B+B after attending a golden wedding in Dumfries. The hotel was booked 3 months previously as the Aston hotel,we were somewhat surprised and maybe disappointed when we arrived to find it was now a Holiday inn. We have stayed at the Aston in the past and have been very satisfied, this stay... More

Was this review helpful? Yes 1
Mel D, General Manager at Holiday Inn Dumfries, responded to this review

Many thanks for taking the time to write a review on your recent stay at the hotel. It's lovely to hear that you very much enjoyed your stay and the hotel has regained all of it's charm and character, now we are part of the Holiday Inn family which provides lots of extra benefits to all our guest. As a... More

Oxford
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a one night stop over on route to Edinburgh. We were both impressed with the stay and had a nice room overlooking the gardens. There was no issue with the room (some people complained about air-con but we thought it was ok) and everything was nice and new. The hotel is a little... More

Was this review helpful? Yes
Mel D, General Manager at Holiday Inn Dumfries, responded to this review

Many thanks for taking time to write a review on your recent stay at the hotel. It's lovely to hear you had a enjoyable stay at the hotel & we do hope we have the opportunity to welcome you back soon. Kind Regards Mel More

Ayr, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having stayed here often as the Aston Hotel, was really disappointed at the staff attitude now it's the Holiday Inn. Room rates have soared, no leeway is being granted in a 'take it or leave it' manner. New clients will be unimpressed and old clients will not return - unless they get their act together soon. Welcome to the world... More

Was this review helpful? Yes 3
Mel D, General Manager at Holiday Inn Dumfries, responded to this review

Many thanks for taking the time to write a review. I have sent you a private message as i would like to discuss your experience with you personally. Kind Regards More

Musselburgh, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked for 2 nights when the hotel was still The Aston and was a bit apprehensive prior to arrival at the Holiday Inn after reading some very mixed reviews. However my Wife and I had an excellent, relaxing stay. On arrival the Receptionist offered us a guide of the Crichton Estate (in which the hotel is located), together with map... More

Was this review helpful? Yes
Mel D, General Manager at Holiday Inn Dumfries, responded to this review

Many thanks for taking the time to write a review on your recent stay at the hotel. It's lovely to read such a great review on both the hotel & the restaurant. Along with helpfulness & friendliness of the staff you encountered during your stay. I do hope the team & I will be welcoming you back to the hotel... More

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a turnaround in this hotel since becoming a Holiday Inn and having a new General Manager (Mel), not that there was previously a problem with any of the staff I think just they de-motivated under the previous General Manager in the time it was an Aston Hotel. All of the staff are friendly, welcoming and efficient from start to... More

Was this review helpful? Yes 1
Mel D, General Manager at Holiday Inn Dumfries, responded to this review

Many thanks for taking the time to write a review on your recent stay at the hotel. It's always lovely to receive great feedback from all our guest & see team members mentioned by name, Hannah & the restaurant team were delighted by your comments. As a relatively new hotel to the Holiday Inn family, it's great to see we... More

Penrith, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, stayed for a friends wedding. Reception staff were excellent, room ready before check in time. Room was lovely, clean and new, very comfy bed. Bar staff were very friendly. Plenty of car parking available.

Was this review helpful? Yes 2
Mel D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to write such a lovely review on the hotel, it's always wonderful to receive great feedback from out guests. Hope you enjoyed the wedding. Many Thanks More

Owners: What's your side of the story?
If you own or manage Holiday Inn Dumfries, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Dumfries? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Dumfries

Address: Bankend Road, Dumfries DG1 4ZZ, Scotland (Formerly Aston Hotel Dumfries)
Phone Number:
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dumfries 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, IHG, Expedia, Hotels.com, Travelocity, Priceline, Tingo, Venere and HotelsClick so you can book your Holiday Inn Dumfries reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dumfries Aston
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Room/suite (15)
Viewed
View from room (6)
Viewed
Dining (12)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (30)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (10)
Viewed
Dining (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Dumfries with
any amenities

Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
71

Questions & Answers

Questions? Get answers from Holiday Inn Dumfries staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer