During our stay nothing major went wrong, however for a four star hotel it wasn’t up to scratch compared with others I have stayed in. It was all the little things that weren’t right: the Wi-fi signal was bad, the shower door was broken, the curtains didn’t close properly at the top (an issue since there were scaffolding and builders... More

This is nice hotel in a peaceful location. Ideal for touring. I was on business so was particularly attracted by the free wifi. It was free but my pleasant room was too far away from the router. On complaining I got the impression this is a common problem. Would give it a try again in the hope this issue will... More

We stayed for 2 nights and found the hotel a nice base to explore the area. The room was quite small but adequate for what we wanted. The food in the Bistro was very good and I was pleasantly surprised by the prices.

We booked the honeymoon suite for the 1 night, everything was ok, when I arrived there was a free bottle of Italian fizzy wine waiting (cava or champagne would have been better though) small box of chocolates and two very wilted roses on the bed. Check in was efficient and nothing was a problem. My only complaint would be the... More

My wife and I stayed at the Aston on 26th April for 1 night. It was part of a long weekend to visit relatives and have a few trips out to places surrounding Dumfries. The hotel is set in the expansive grounds of the Crichton Estate (www.crichton.co.uk) on the outskirts of the town. The hotel reception, bar and restaurant are... More

I was astonished to read the review by the guest who encountered difficulty with the staff. My experience was the complete opposite. I found everyone to be very pleasant and attentive. The reception staff were very welcoming; the housekeeping staff were excellent and invariably had a cheery greeting on passing in the corridors; the bar staff were always available and... More

It is some months since I visited, and things may have improved since then. This hotel, partly located in an interesting old building, could be brilliant. But it seems incapable of finding enough good staff. Reception seemed to be switched off. Much of the time, there appeared to be no service in the bar or restaurant. If there is a... More

on a leisure break with £19 dinner allowance I could not believe that I was charged suppliments regardless of my overall spend in effect I migh thave choosen to only have a cheese board and would have paid an additional £3:95 on top of the prepaid £19 beware--- when I raised this at reception and asked to speak to duty... More

My Husband stayed for a week as part of business training and had been very impressed with the day to day service quality. So when it came to deciding where to stay in the area to attend my brothers wedding in Annan on 20th I left it to my Husband to decide what to book as we required two rooms... More