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All 8 Dumfries hotels

Cairndale Hotel & Leisure Club

3.0 of 5 Hotel   |   English St., Dumfries DG1 2DF, Scotland
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Cairndale Hotel & Leisure Club
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Ranked #5 of 8 hotels in Dumfries
A recent review
5 of 5 stars reviewed 1 week ago
Conrad_Poo Reading, United Kingdom
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388 people have reviewed this hotel

Traveler rating
    116
    152
    69
    29
    22
See reviews for
70
134
12
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Bolton
Top Contributor
51 reviews 51 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 1 week ago

Writing this review on behalf of my hubby who has just stayed at this hotel on a golf trip. When we booked in, we all arrived together and Douglas on reception was an absolute star in how he handled so many arrivals at once. Service in the restaurant was very disappointing. Traveled as group of 16 but were seated on... More

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Reading, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were based at the Cairndale for 2 nights during a golf break in Dumfriesshire. Hotel was really good. Nice staff, good friendly atmosphere. We ate in the hotel restaurant both nights and were happy with the quality of the food. The room was very good - well laid out and equipped. Independent hotels like the Cairndale really highlight the... More

Was this review helpful? Yes 1
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Conrad. I was delighted to hear how much you enjoyed your recent golf trip break in the hotel. It's very much appreciated when guests take the time to give us positive feedback and we look forward to welcoming you back to the hotel in the very near future. More

Leicester, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in a family room with our 2 grandchildren and were part of the group of 20 as reviewed by 'cherrylho'. I endorse her comments, especially regarding the evening meal. We were all hotel guests and didn't expect to be hassled during our meal for the £5 supplement for the table d'hote steak. Our party were planning on eating out... More

Was this review helpful? Yes 1
Top Contributor
83 reviews 83 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel based on its reputation and stayed one night. On the whole, the staff were friendly and helpful but I probably wouldn't stay again. The interior was tired, dated and a little unloved. Our bathroom had obviously been relatively recently refurbished, but the wall-mounted hair dryer, type public baths anno 1970, had been forgotten. It was unfortunate... More

Was this review helpful? Yes 1
Nottinghamshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Where do I start ? Nice welcome. Nice hotel. But like faulty towers ! Reception staff didn't know left from right and directed us into the wrong direction for our room. Then rang us when we finally got there to see if we had found it ok !!' We were in a group of 20 and hadn't booked an evening... More

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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Although this group left it to the last minute to decide whether they required dinner our staff managed to accommodate the party at very short notice and at 8.30pm on what was an already busy evening. It was clearly explained that we could only offer our table d’hote menu for 20 people and we even agreed to offer a discount... More

Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the cairndale hotel and were upgraded to a four poster room. The reception man douglas was lovely, very friendly and helpful. The food and staff in the restaurant were great, we had bed, breakfast and evening meal well recommended, lovely well cooked food. We stayed for two nights and entertainment was on both evenings, the weather wasnt... More

Was this review helpful? Yes 2
Whitley Bay, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Booked a double room, but unfortunately given a twin in error. No problem for a very efficient and friendly Douglas on reception who quickly sorted the problem out and put us in a really lovely room.Leisure centre was nice and breakfast was very varied and lovely.All staff friendly and are a credit to the hotel. Would be happy to use... More

Was this review helpful? Yes 1
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for your excellent feedback following your recent visit to the Cairndale. It was great to hear that you'd be happy to use the hotel again and to recommend the hotel to friends. More

Newcastle upon Tyne, England, United Kingdom
Top Contributor
53 reviews 53 reviews
11 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we arrived we were made welcome, booking in was straight forward, we were directed to the stairs or to the lift, our room was in the newer part of the hotel on the top floor up 2 flights of stairs once we got out of the lift, it is a bit of a trek for anyone who... More

Was this review helpful? Yes 1
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post such an excellent review following your recent visit to the Cairndale. Your feedback is very much appreciated by everyone concerned with your stay. More

newcastle, england
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

room ok. we were in room 20 and it was ok, but the TV!......I've seen larger PC monitors!....it was tiny. bed was comfortable, breakfast was nice as was the evening meal but not a great deal of choice. staff very nice. guy on reception on arrival was very good and very friendly. restaurant staff were very professional and friendly. only... More

Was this review helpful? Yes 1
Blackwood
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very disappointed with this hotel rooms need updating urgently very 80's and a tad scruffy cigarette burns on the blankets for the sofa bed. Room was ridiculously boiling with no air con or fan and only able to open the window an inch. As for hairdryers in rooms it would take an eternity to dry even the finest hair with... More

Was this review helpful? Yes 2
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Additional Information about Cairndale Hotel & Leisure Club

Address: English St., Dumfries DG1 2DF, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cairndale Hotel & Leisure Club 3*
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Also Known As:
Cairndale Hotel And Leisure Club
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Dumfries Hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
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Number of rooms
91

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