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Cairndale Hotel & Leisure Club

3.0 of 5 English St., Dumfries DG1 2DF, Scotland
Best prices for: 1 room 1 guest
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Cairndale Hotel & Leisure Club
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Cairndale Hotel & Leisure Club
Cairndale Hotel & Leisure Club
Cairndale Hotel & Leisure Club
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455 reviews from our community

Traveler rating
    139
    175
    85
    32
    24
See reviews for
78
170
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (455)
  • Mar-May only
    (87)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (95)
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London, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

Booked for two days. Stayed one. And it was hell from start to finish. No heating.not clean. I was disabled. But was told to walk up a spiral staircase. Not told about a lift. Then to find no heating. Dirty curtains. Dirt in radiator housing. And dirty bathroom. Went to bed with my outdoor clothes on as it was so... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived and we were given the key to our room by a jolly and bubbly man called Douglas. He was very helpful and friendly and gave us some good advice and feedback on the town. Unfortunately the first room we were given was so small I nearly landed on my face after tripping on our two enormous suitcases. There... More 

Was this review helpful? Yes 2
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for the excellent feedback following your recent visit to the hotel. I was delighted to hear that Douglas looked after you so well and I'm sure he'll appreciate your favourable comments. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights in January. After getting a good deal on hotels.com. The hotel is nice and the staff are friendly and helpful. The room was clean and comfy but was extremely small, with the online photos being somewhat deceiving. Nice breakfast. Would stay again for the odd night but definitely not for longer than 2 nights.

Was this review helpful? Yes 1
Trowbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for one night, together with 9 other family members. All meeting up from all over the UK for the funeral of my nephew. The Meet & Greet was fine, we were given access to ur rooms early. I had a small single room on the top floor - ok for one night. However, the hot... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel and greeted by a lovely receptionist who promptly took our payment, gave us our key and directed us to our room. The room was decorated nicely and tastefully and was very clean and tidy with ample tea and coffee making facilities. Unfortunately during our stay my husbands grandfather passed away in a nearby hospital. The... More 

Was this review helpful? Yes 4
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Stephanie Thank you for taking the time to post such positive feedback following your recent visit to the hotel. I was delighted to hear how the staff in the hotel were able to respond to your needs during a very difficult time and I'm sure they'll appreciate you taking the time to write to thank them. More 

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed on a 2 nights DBB 3rd night B&B free deal.It was excellent value for money as we had our 3 year old with us who stayed for free. The location is good, only a short walk into the town centre and amenities. The family room was a good size, well decorated and the dressing gowns and slippers in... More 

Was this review helpful? Yes 2
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for your positive feedback following your recent visit to the hotel earlier in the month. More 

Peebles, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a one night stay at the Cairndale while in Dumfries on family business. Having been born and bred in Dumfries I have known this hotel for 60+ years and it was always thought of as being the leading hotel in town. It was welcoming and the staff friendly. It is an amalgam of joined buildings, but that is... More 

Was this review helpful? Yes 2
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi John Thank you for providing us with some very constructive feedback following your recent visit to the hotel. We're currently looking at ways in which we can improve breakfasts and hopefully you'll notice some improvements on your next visit to the hotel. More 

Airdrie, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has everything you could need . very clean rooms with lots of room , we had a triple room with a double and a single bed it also had a small table with two chairs and a dressing table plenty of storage also . the leisure facilities were great good size pool jacuzzi steam room and sauna ,... More 

Was this review helpful? Yes 2
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for posting such a great review following your recent weekend break. Your feedback is very much appreciated. More 

Birmingham, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

had a very enjoyable week of entertainment good food and very attentive staff. This was our second stay and we were not disappointed .Yes the hotel is on different levels but it's an old Scottish building that has grown from its original hotel yes there are a lot of steps to the front but there is a side entrance through... More 

Was this review helpful? Yes 4
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Pippa, Thank you for taking the time to post such a positive review following your visit to the hotel at Hogmanay. Your comments about the standard of entertainment, the quality of food and the attentiveness of our staff are very much appreciated and your suggestion that prospective guests should contact us prior to their stay to discuss any special... More 

Cheshire
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hi, Stayed at the Cairndale for 4 days over New Year. We had paid extra (£20 per night) for a superior room (Room 50). The room was small, view of a "nice" tin roof, no heating in the bathroom and very disappointed. Asked Management what made a "superior" room and was informed it was due to the 2 bottles of... More 

Was this review helpful? Yes 1
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

I was sorry to hear about the problems you experienced during your stay in the hotel. Our Superior rooms are located in Park House and are generally more "modern" than other bedrooms in the hotel and these rooms also have marble bathrooms. I can only assume that we were unable to offer a standard room at the time of booking... More 

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Additional Information about Cairndale Hotel & Leisure Club

Address: English St., Dumfries DG1 2DF, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cairndale Hotel & Leisure Club 3*
Number of rooms: 91
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Also Known As:
Cairndale Hotel And Leisure Club
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Dumfries Hotel

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