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Cairndale Hotel & Leisure Club

3.0 of 5 English St., Dumfries DG1 2DF, Scotland
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Cairndale Hotel & Leisure Club
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Cairndale Hotel & Leisure Club
Cairndale Hotel & Leisure Club
Cairndale Hotel & Leisure Club
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436 reviews from our community

Traveler rating
    134
    167
    81
    31
    23
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74
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (436)
  • Mar-May only
    (87)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (76)
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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Xmas party, Food was lovely, Singer was good but disco was horrendously loud, decided to leave after abuse from the DJ when we complained about the noise. Won't be back, 12 unhappy customers. Then there was the Lager fiasco where both bars ran out and took 20 minutes to get a pint

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

spa was amazing, had sauna, steam room, swimming pool, jacuzzi, gym, all new and very relaxing. the breakfast was amazing, the staff were very friendly. the bedrooms were comfortable. dumfries is nothing there really, boring town, we travel to glassgow by train through lockerbie, the views on way to glassgow on train were amazing....

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Dumfries, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Like to thank the staff of the Cairndale Hotel for their fantastic service on our Christmas night out on Sat 13th. Considering the number of people you had to cater for the meal was excellent and entertainment brilliant,thank you all. Merry Christmas.

Was this review helpful? Yes 2
Tonbridge, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went with family and though most diners were office / works parties we were treated no differently. Greeted on arrival, meal as Christmas meals go was very organised and enjoyable with quick service but un-rushed. Drink prices reasonable, main disappointment was draught drink selection for non wine drinkers, Maclaughlans draught the only ale was passable, there was a tap for... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night while attending a function. It was Dinner bed and breakfast. Dinner was lovely and the service from the young staff was very good. Breakfast was also good and had plenty of choice. I felt the layout of the hotel and decor of the rooms let it down a bit. We had to talk a... More 

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DARLINGTON
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for two nights for a convention and dined as a part of the proceedings on both nights. The young staff were excellent and led by a very accomplished banqueting manager who was as good as I have seen for some time. He ironed out any situations before they became a problem and you always get situations with big... More 

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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Denis Thank you for taking the time to provide us with some excellent feedback following your recent visit to the hotel for the Lions Club District Convention. We've had nothing but praise from the 120 or so delegates who attended this event and by all accounts it was one of the "best" yet. Others who attended the Lions Club... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is centrally located, within walking distance to town centre. Plenty of parking spaces. The rooms are pleasantly furnished. We booked a tribute night which was excellent value. The restaurant food was excellent and piping hot! The staff were a little inexperienced but the did well considering . However there was a shortage of bar staff before dinner. Everyone... More 

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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for providing such excellent feedback following your recent visit to the hotel for our Abba Tribute weekend. Your comments about the excellent value, quality of food and entertainment provided are particularly appreciated. More 

Carlisle, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We attended the leisure centre as a birthday day out.Wonderful time,all staff very attentive and friendly.Excellent lunch in the restaurant.Jacuzzi was under repair and manager very apologetic and supplied wine and coffee on the house.Excellent value for money,would highly recommend it.

Was this review helpful? Yes 2
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for the positive feedback following your recent visit to the hotel for one of our "Spa Days." I was delighted to hear how much you enjoyed your visit on this occasion and look forward to welcoming you back to the hotel in the very near future More 

Bonnybridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Family weekend two day break 21st Nov 2014.our room No 53 over conference suite was absolutely freeze we had very little control of the convector room heater.went on & off at odd times spoke to reception, said they were having digital control probs with control system and would try and reset,helped a bit but not good enough,otherwise food standard and... More 

Was this review helpful? Yes 1
MatthewWallace, Manager at Cairndale Hotel & Leisure Club, responded to this review

I was sorry to learn of the problems you had with the heating in your room during your recent stay. We have only recently improved the heating system in the hotel and there were a number of "issues" which were addressed over the weekend you visited. As well as being able to control the heating in bedrooms we are also... More 

Berwick Upon Tweed, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Suffered a cold night as heating was timed. Although management said it was "causing trouble". Staff, cleanliness, food excellent. Qestion: what constitutes an executive room? First it was a family room. Moved to room 51, no view, slept in dressing gown next night. Brrrr

Was this review helpful? Yes 1
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for your feedback following your recent visit to the hotel. We have only recently completed work to improve the heating system in the hotel and understand there may have been an issue with a limited number of rooms on the weekend you visited. As I'm sure you'll appreciate it isn't always easy to have a temperature that suits... More 

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Additional Information about Cairndale Hotel & Leisure Club

Address: English St., Dumfries DG1 2DF, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cairndale Hotel & Leisure Club 3*
Number of rooms: 91
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Also Known As:
Cairndale Hotel And Leisure Club
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Dumfries Hotel

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