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All 8 Dumfries hotels

Cairndale Hotel & Leisure Club

3.0 of 5 Hotel   |   English St., Dumfries DG1 2DF, Scotland
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Cairndale Hotel & Leisure Club
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71%
Ranked #4 of 8 hotels in Dumfries
A recent review
4 of 5 stars reviewed 6 days ago
Bev D Accrington, United Kingdom
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369 people have reviewed this hotel

Traveler rating
    108
    149
    65
    26
    21
See reviews for
68
122
12
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Went for a 2 night deal with a friend and arrived to find the lift broken and room on 2nd floor. Had to drag suitcases up 2 flights to find it was a double room and not a twin as booked. Had to go back down stairs and were then allocated a 1st floor room. Room was tired and at... More

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Accrington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Have just returned from 2 nights here with a Wowcher deal. Great value. Liked the room (90) although my partner was woken up early by possibly extractor fan from kitchen both mornings. However room was spacious bed very comfy and buffet breakfast was excellent. Like the table and chairs in room so didn't have to just sit on bed. Nicely... More

Was this review helpful? Yes 1
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post such an excellent review. Your comments about the friendliness of our staff and the suggestion that they were genuinely interested in making your stay as enjoyable as possible is very much appreciated. More

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here 13th. july till 15th July and were treated like royalty from the minute we arrived. Dougie on reception noticed I was not able to walk far so arrangedto have another room more suitable. We ate in the hotel that evening and John and his staff were excelent in showing us to a table and... More

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice small old hotel in the centre of Dumfries town. Place is interesting itself and provides an additional opportunity for people travelling across Scotland. Leisure facilities are on the good level (sauna, gym, spa, steam room and pool).

Was this review helpful? Yes 1
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post such an excellent review following your recent stay at the Cairndale. More

Scotland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Location - only a few minutes walk to town centre Customer service - excellent. Every member of staff was friendly, welcoming and helpful Food - we were on a dbb rate which included a 4 course meal. The food was of a very high standard both at dinner and breakfast. Rooms - very clean. Yes they are a bit dated,... More

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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for such an excellent review following your recent visit to the Cairndale with family. Your comments about our staff being friendly, welcoming and helpful will be much appreciated by everyone concerned with your stay. More

Livingston
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Okay so the decor and hotel are a little tired but aren't we all. The hotel was central, clean and welcoming. Thank you for the lovely robes, fruit and water in our room. A very nice and welcomed touch. The staff are amazing and really make customer experience of the hotel a first class stay. John in the restaurant was... More

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Edinburgh
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed for a weekend with our baby son. Good room with infant cot and plenty of space. All the staff were very friendly. We enjoyed a swim with our son and the facilities were far better than we'd expected from a three star hotel. The food was good but with a young family we would really have appreciated a 6pm... More

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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

I was delighted to hear how much you enjoyed your recent visit to the Cairndale. More

Scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a family room for a wedding. The room was a great size but a bit tired and in need of redecoration, but was good for what we needed. All the waiting staff at dinner and breakfast service were fantastic and spent time talking to our 2 year old. Checking in and out took a few minutes by... More

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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post such an excellent review. It's very much appreciated by everyone concerned with your stay. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights as I was working in Dumfries for a few days. The staff are friendly and made me feel very welcome from the minute I stepped in the door. My room was lovely the beds are massive! The food was great too. On my second night I went to check out the leisure facilities. Steam... More

Was this review helpful? Yes 1
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Gaynor, Thank you for taking the time to write such a positive review following your recent visit to the Cairndale. I was delighted to hear that you're already looking to stay with us again, and if you're planning to visit on a regular basis we'd be pleased to negotiate a special corporate rate. More

Belper, United Kingdom
Top Contributor
134 reviews 134 reviews
82 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I used this hotel as a stopover whilst on business. An old hotel and an old clientele. This actually was good, no noisy neighbours. Plenty of parking. There are leisure facilities, but I didn't use them. Wifi was good. The room was ok, a little tired, but you forget this with the very helpful staff. Breakfast was good, set me... More

Was this review helpful? Yes
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for your excellent feedback. I was a little surprised by your comment about the "age" of our guests and this was probably just a snapshot on the night you visited. Our clientele change all the time and it's always interesting to be able to welcome so many guests from around the world ( young and old alike! ).... More

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Additional Information about Cairndale Hotel & Leisure Club

Address: English St., Dumfries DG1 2DF, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cairndale Hotel & Leisure Club 3*
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Also Known As:
Cairndale Hotel And Leisure Club
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Dumfries Hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Class
Number of rooms
91

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