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Cairndale Hotel & Leisure Club

English St., Dumfries DG1 2DF, Scotland
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Cairndale Hotel & Leisure Club
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Cairndale Hotel & Leisure Club
Cairndale Hotel & Leisure Club
Cairndale Hotel & Leisure Club
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489 reviews from our community

Traveler rating
    149
    184
    92
    38
    26
See reviews for
79
188
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (489)
  • Mar-May only
    (108)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (108)
All months
Dunoon, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The Cairndale Hotel charges city prices without seeming to realise that city facilities have to be offered for the price. The website is amateurish and in places illiterate. My room and bathroom were roomy and clean, but by no means luxurious. Some reception staff don't seem to know the local area. The bar was not staffed. The loo wouldn't flush... More 

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Northern Ireland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here as part of a large party, which in the past some hotels have struggled to accommodate. The folk here couldn't have been nicer or more accommodating (given that there were 50 odd women wanting nothing more than a lot of prosecco and some singing!) The leisure facilities looked great, I didn't use them personally but I know... More 

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Aberdeen, United Kingdom
Top Contributor
72 reviews 72 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Set close to city centre , plenty on site parking. We were met in the car park and given advice on where best to park our motorbike - very helpful . Douglas met us at reception , very cheery and helpful . We had booked a superior room which was spacious , well equipped with everything required . Leisure facilities... More 

Was this review helpful? Yes 1
United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel's plus points are the very friendly and helpful staff, (they will happily help with any requests) and large sized rooms and balcony area. While everything is clean and tidy it would benefit from new carpets/furnishings and modernisation throughout, I'd describe it as traditional or old fashioned. I didn't dine there as they didn't appear to offer much for... More 

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Alloa, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My sister in law stayed at the hotel for 3 nights this week. ALL the staff were the most helpful, friendliest and polite people I have ever meet in a hotel the world over. We had not criticism of the hotel. We would have liked our room to be a wee bit bigger but that is more an observation than... More 

Was this review helpful? Yes 2
Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Whatever you do, don't eat in the restaurant if you have any dietary requirements. I asked for a salad and stressed it had to be gluten free. It came covered in croutons. Once I pointed out that croutons contain gluten, the plate was taken away only to be returned 5 mins later with the top few croutons taken off, and... More 

Was this review helpful? Yes 2
Solihull
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There is not a great deal wrong with this hotel. It's large, spacious with a number of function rooms and the bedroom was large and well equipped. The radiator didn't work though, we were given a portable heater. So it was only an irritation rather than an inconvenience. We didn't use the restaurant but the menu was pricey. It's got... More 

Was this review helpful? Yes 3
Cockenzie, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times. The location is great, just a few minutes walk from the town centre. The staff are friendly and helpful and the food is always good. All in all another lovely weekend away.

Was this review helpful? Yes 4
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Helen Thank you for posting such an excellent review following your recent visit. Your feedback is much appreciated by everyone concerned. More 

Glasgow, United Kingdom
Top Contributor
250 reviews 250 reviews
24 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed the weekend of the 25th. Didn't arrive till 6.00pm as we visited a few places on the way. On arrival we got a very warm welcome. Stayed in room 11 which was a Classic double.The room was very clean and a very good size. Very spacious & comfortable. Went of for a meal. Returned to the hotel about 9.30pm... More 

Was this review helpful? Yes 5
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post such an excellent review following your recent visit to the hotel. It's a shame you weren't able to enjoy the entertainment on this occasion as our tribute nights are particularly popular. More 

England
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff of the Cairndale are warm & friendly. The hotel is spotless and very classy without being stuffy. The leisure club is excellent with a smashing pool, which has a Grecian feel to it. Situated in the centre of Dumfries & Galloway the location is spot on for business & pleasure alike. Breakfast & the leisure club are included... More 

Was this review helpful? Yes 5
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

I was delighted to read the contents of your review and I know that everyone concerned with your visit will be particularly pleased to hear that you found everyone so warm and friendly! More 

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