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Cairndale Hotel & Leisure Club

English St., Dumfries DG1 2DF, Scotland
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Cairndale Hotel & Leisure Club
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591 Reviews from our TripAdvisor Community

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Cheshire, UK.
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed one day and night for a friends wedding nearby, and the Carndale was the perfect location. The room was cosy on a chilly weekend, and all spotlessly clean. Breakfast was buffet style, and adequate. The spa facilities were freely available but we had not time to use them. Staff friendly and helpful. Parking included. Free wifi . It... More 

Helpful?
Thank Ary60
Denny
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Four of us went to the hotel for a "Blues Brothers" tribute act weekend. One of our rooms was cold when we arrived. Reception was informed and when we returned from a short walk, the room was toasty. The staff were, withiout fail, cheerful and helpful. Despite being a "special offer" with a consequently low price, the food was very... More 

Helpful?
Thank Douglas T
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post an excellent review following your visit to the hotel. I was pleased to hear how much you enjoyed the entertainment provided and hopefully we'll see you again in the future. More 

wimbledon
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I always wonder how these mediocre provincial hotels survive. They are neither budget nor boutique. Staff ok. Breakfast nearly ok. Location ok. Ambience circa 1979. Room cold and poorly decorated. Quite expensive for what it is. I suspect you are better off either paying less for a premier inn or more for something special.

Helpful?
3 Thank womble5
Ayrshire
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel in great location. Staff very helpful and friendly. Spa facilities very good. Good base for a relaxing few days. Free parking an advantage. Breakfast ok. Slightly old fashioned but suits the hotel. Rooms have hairdryer, iron and toiletries but no safe. Would return here.

Helpful?
Thank donna051
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Donna. Thank you for posting such a positive review following your recent visit to the hotel. Your feedback is very much appreciated. More 

Gateshead, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have been to the Cairndale a few times now and has all ways been pretty OK, nice big Hotel but the rooms can be a bit on the small size, has nice leisure club downstairs gym, sauna, steam room and pool. This time the room was cold on arrival and I had to ring reception to ask for heating to... More 

Helpful?
1 Thank Stephen B
Coatbridge, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Friendly atmosphere which was family friendly. Staff were very helpful. Hotel and facilities very clean. Food was lovely and good portion sizes. As we were there as part of a large group (112 people and 3 dogs) the hotel managed to cater for all our needs in a timely fashion. Would definatley book her again.

Helpful?
Thank alicemcinally
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Alice. I was delighted to hear how much you enjoyed your recent stay in the hotel. More 

Falkirk, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel in a good location and didn't disappoint for the price we paid. On check in we were advised our room had been upgraded. The huge room with a four poster was superb. Staff in all areas of the hotel were friendly and helpful. Food was good to average but certainly not awful and the service overall was very good.... More 

Helpful?
Thank David G
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for posting such a positive review following your visit to the hotel. Your feedback is very much appreciated. More 

England
Level Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed January 9, 2016

Firstly this is 100% genuine and solely my experience. Stayed here recently ....first room was noisy but got it changed to a lovely room. Unfortunately, no heating on but they did provide a plugged in heater in my room ?Bathroom heating didn't work all week. Leisure facilities were good and enjoyed the steam room etc. Thank you.

Helpful?
2 Thank MrT98
Cumbrai
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 4, 2016

This is our second christmas at the Cairndale and it was as good as ever. The entertainment was great it must be very difficult to keep everyone happy. The food was fabulous as always. We did hit breakfast at the wrong time but hey we are on holiday so rush. The staff as always are fab. They are a great... More 

Helpful?
1 Thank galaxycumbria
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

I was delighted to hear how much you enjoyed your visit to the hotel over the Christmas period. As you know this is a very busy time in the hotel and we're always pleased to take on feedback so that we can make further improvements. I know that Hassan and Douglas will be particularly pleased to have been singled out... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 28, 2015

So you're delayed on the Cairnryan ferry. It's late December, cold, raining and well past acceptable driving standards. You make a call to a hotel a few hours down the road and yes, they have a room. Mental calculations suggest you can push the kids a few extra miles and the kip will be worth the extra effort. You're told... More 

Helpful?
1 Thank Rick H
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Rick. I was sorry to hear of the problems with noise during your recent visit to the hotel. As you know your stay coincided with one of the busiest nights of the Christmas party season and even although our party nights die down at 1am this can obviously disturb any guest who aren't attending these events. I can only... More 

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