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Hetland Hall Hotel

Carrutherstown, Dumfries DG1 4JX, Scotland
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Hetland Hall Hotel
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Ranked #7 of 8 Hotels in Dumfries
A recent review
4 of 5 stars reviewed 1 week ago
Irene R
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300 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
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  • Mar-May only
    (75)
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    (88)
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    (65)
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    (72)
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1 review
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed from 4th May for four nights and thorougly enjoyed the experience. All staff were friendly, polite and went out of their way to help and make your stay a good experience. The menu had a good choice of starters, mains and desserts. Food was delicious and well presented, the linen tablecloths and napkins added to... More 

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Haddington, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights, and ate both nights in the restaurant, food was very very good. All staff were welcoming, friendly and obliging. Bar was nice with a lovely view over the gardens, would recommend and definitely stay again.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here the 1st weekend in may. And i must say what a lovely stay we had. When we phoned to book the hotel the lady at reception made us aware that there was a wedding on the Saturday of our stay and that it may be a little noiser than usual and that unfortunately all the larger rooms... More 

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North Lanarkshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I had high hopes for this hotel but all hopes where banished after checking into our room. The staff couldn't be any nicer and the guests equally as nice, however myself, husband and 9 month old baby had been tucked away into the back of the hotel to be forgotten about. I will list below the disappointments..... #smell of stale... More 

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Kilmarnock
Top Contributor
78 reviews 78 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Whilst the building is in need of some TLC, and some lounge furniture is past its' best, I commend this hotel for a good value short break. Plusses: Extremely polite, knowledgeable and efficient staff, with special mention of all receptionists and the young barman on our first night who displayed an understanding of wine( on a short but adequate list);... More 

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Newcastle upon Tyne, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Recently returned from spending 2nights there. 1) Room basic, king size bed bed hard, breakfast not the best, waitress had no personality never made conversation. Staff forgot us four pensioners had gone out into Dumfries and locked us out. It took 25mins to get into hotel very scary and upsetting experience. 2) best thing was the evening meal and waiting... More 

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Scotland
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 19, 2015

Hotel very much an Old Hall with many original features Stayed in room 17 which was absolutely huge with a super king sized four poster bed very comfortable . Window seats with views to the solway firth. Dining room pleasant with large windows overall food good, Breakfast standard. Great location for exploring the area.

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Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 14, 2015

Spent the night here recently on an Itison deal. Bed breakfast and evening meal. Not a lot to say about this place really other than its a tired place and lacks attention to detail. We paid for the upgrade to the honeymoon suite. It's an old tired room but does have plenty of space. Not the cleanest I've ever been... More 

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Leeds, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2015

There was a group of us booked in for a two night stay using approx 15 rooms. I had slight concern after reading some previous reviewso however I was very pleased with the hotel and meals. The room was clean, bed comfy,plenty of hot water, 4 big fluffy towels, tea coffee etc, hair dryer. we had a three course evening... More 

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West Yorks, England
Top Contributor
58 reviews 58 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 12, 2015

We booked direct with the hotel for a D, B&B spring deal. The room was large, tidy and clean - which is all you need, really. Yes, the hotel is a little dated and scruffy round the edges but it's a nice place to stay. Special mention to all staff - superb.

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Amenities