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Hetland Hall Hotel

Certificate of Excellence
Carrutherstown, Dumfries DG1 4JX, Scotland
Hotel amenities
Hetland Hall Hotel
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Ranked #7 of 8 Hotels in Dumfries
Certificate of Excellence 2014
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289 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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uk
Top Contributor
57 reviews 57 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

we stayed at the hetland for 2 nights on a voucher I will list the good points first the hotel is lovely the staff superb, lovely warm rooms plenty of space, nice clean beds and bathrooms, in fine surroundings, I say again we stayed on a voucher. on our first night a meal was included, not a lot of choice... More 

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Whitley Bay, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from another visit to this hotel its a hidden gem the staff are fantastic the hotel is amazing if not a little dated but that adds to the charm. The food was good value and we will return.

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Sunderland, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Bought a dinner bed and breakfast deal through living social as a treat for my birthday. What a massive disappointment. The first room we were offered was in the "modern building" which was a seventies built add on to a beautiful characterful building. In desperate need of refurbishment and maintenance. The balcony rail that was meant to stop you falling... More 

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Lytham St Annes
Top Contributor
73 reviews 73 reviews
43 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Two nights b/b one night dinner great deal We were in large room 29 in the main building on the ground floor perfect for a disabled person Lovely size with double bed and a single bed two seater settee TV easy access parking at the back of the hotel very near the room Lovely entrance hall with sweeping staircase,elegant dining... More 

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North Lanarkshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

got this as a christmas gift the same as val who just left a review yesterday stayed on 26th. beautiful building, reception are nice and then through to lovely grand staircase thats were the beauty ended. We were put in room 4 which is away at the back of the building in which felt like a 1960s extension. Room door... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a christmas gift and we booked it for the 26th February 2015 when we arrived we were given the key to our room which was clean warm and spacious the bathroom was also spacious with a large corner bath, the staff are all very friendly and welcming, this hotel is dog friendly for anyone who has a dog... More 

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Edinburgh, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very friendly staff and Good Food. We were on a wowcher deal and it was very good value for money. The staff made us up a table beside the bar so that we didn't have to go to the dining room to get either dinner or breakfast. This meant we could keep our dog with us and not have to... More 

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SCOTLAND
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 24, 2015 via mobile

Stayed here 27th December 2014 with my partner for an over night stay and we both loved it the room was lovely food was great and staff very friendly. It was also great value for money. Hope to be back some time soon !!!!!

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Stirlingshire, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2015

This is the second time I have stayed at this hotel and been impressed both times. It has the old world charm of a traditional country house. Staff are very helpful, friendly and welcoming - nothing is a problem. Although rooms are a little tired they are comfortable and warm. Lovely coal / log fire in the homely lounge and... More 

Was this review helpful? Yes 1
Dumfries and Galloway, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2015

This Hotel is definitely on the way down, down! Obviously impressive in its day but the decor is ancient, the furniture is well passed its best, the food is diabolical, the surroundings are filthy and everything is just wrong! The setting is wonderful, the area is beautiful but there are better places to stay. The staff try hard but the... More 

Was this review helpful? Yes 3
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