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Hetland Hall Hotel

Carrutherstown, Dumfries DG1 4JX, Scotland
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1 room 1 guest
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Hetland Hall Hotel
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410 Reviews from our TripAdvisor Community

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Traveler rating
  • 130
  • 132
  • 74
  • 40
  • 34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
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Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel last night, and from the welcome to the friendly goodbye, I couldn't fault our stay. Although the décor is a bit tired, the room was clean and comfortable, our room and bathroom were large, roomy and nicely decorated. We had dinner and the food was outstanding; hot, fresh and big portions all served in a beautiful... More 

Thank mandyjane68
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is one of those places you visit hat you really want to rate well, but just can't. It was a bit of a dodgy start. I arrived at 9pm after an extremely long drive from the North West of England to find the kitchen closes at 8pm. Receptionist kindly offered to make me a ham sandwich. Great intention, unfortunately... More 

1 Thank hellotojulia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a 2 night Wowcher deal which was excellent value for 2 nights B&B, 3 course meal and mulled wine & mince pies. We arrived on a cold, wet and windy afternoon and received a warm welcome. We were given the key and directions to our room on the first floor (Room 9) with an offer to help with our... More 

Thank thinmum
Glasgow, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked in to this hotel for a two night stay with dinner and wine on first night , first impressions was off a old folks home. Got in to out room to find it very smelly , freezing and dirty. There was a pile of leaves behind the door cob webs everywhere spiders and various other little beasties all over... More 

4 Thank rabc1981

Travelers are raving about these Dumfries hotels

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I came back yesterday from a 2 night stay at this hotel. The staff could not have been more pleasant, the food was great and it was worthwhile paying to upgrade to an executive room. Refurbishment is a work in progress and we hope to return next year for another enjoyable stay.

Thank LanzLobsterz
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visit this hotel whenever we go over the border! Very friendly staff and lovely food in the restaurant. As with a lot of older hotels trying to keep going the rooms are somewhat dated-clean but in need of repair and replacement of bathroom ware in particular. But still a good value for money hotel- the staff and food bring... More 

Thank Michnield
Airdrie, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 3 weeks ago

first impressions were of an elegant old house. public areas in need of serious make over. Tatty furniture. That's as far as I got, as on trying to book in ,I was informed they were overbooked, with no room for us! Disappointing after an hour and a half journey to get there. they couldn't contact us as the booking agent... More 

2 Thank RosieWScotland
Livingston, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this the day before we travelled and were very disappointed to be told on arrival that there was an issue with our booking, we have dealt with this separately through the Company but to be told by the Hotel that our double room was not booked and that only by chance did they have a cancellation that day... More 

2 Thank Mandy H
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First came across Hetland Hall August bank holiday weekend while in Gretna looking for a hotel to hold a wedding reception. My father had used the hotel Monday to Friday for a period of six months while working on a project in Dunfries over 15 years ago. When we called in in August we were shown around by the Manager... More 

4 Thank henrypilks
Port Elizabeth, Eastern Cape, South Africa
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Elegant old hotel set in beautiful grounds with very friendly staff. We stayed one night on our way to Gretna and found it very comfortable. For our breakfast we were offered a generous selection, all delicious and the evening meal was the same, beautifully presented. It is a "dog friendly" hotel and it was good to see all the dogs... More 

Thank WallySteiniger
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Hotel & grounds (48)
Room/suite (22)
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Dining (5)
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