It's a Best Western so booked through their site for a good 2 night deal. Check-in was good, shown to our suite (which we hadn't booked) which was huge, with an ensuite and additional bedroom. Large flat screen TV and views over the hotel grounds and Salway Firth. We ate in the bar area and food was more than adequate.... more

My mother and I stayed here shortly before christmas. What a shambles, the receptionist was not the friendliest and seemed rather blunt with us. Our room was on the second floor, (with no lift) and very dated. However the cleanliness of the rooms was great, which was probably the only good thing about it. The food was below average for... more

My wife and I, and pet westie stayed for 2 nights on the 18th and 19th of January. We stayed in room 29 which was ideal for us, having Heather [our westie] because it's right near the door so we could excercise her without disturbing other guests. The pool and Gym are excellant, always clean and maintained to a very... more

My husband and I spent 3 days at the hotel just after New Year and enjoyed the stay. We had a spacious room and large bathroom on the second floor (no lift). The first evening the restaurant was crowded and we were asked to wait in the cocktail bar as the chef couldn`t cope. Some people had been waiting an... more

We stayed here to break our journey back from Scotland. the hotel was warm and welcoming. Our room was huge and comfortable, with a lovely comfy bed and a little seating area to watch TV. The bathroom was also large and well equiped although the shower was a bit of a let down. The swimming pool was clean although the... more

We stayed for two nights and were treated to exceptional service. The food was very good and we were given a large comfortable room overlooking the grounds. We used the mini golf course and the residents lounge was very comfortable with a lovely roaring fire. The staff were courteous and friendly and the break booked through Best Western was excellent... more

I was completely taken in by the Hetland Hall's website, which looks fab. However, the place really doesn't live up to expectations. Nice location, but really tired decor and dreadful food in the restaurant. Reception staff were very nice, but the restaurant staff seemed woefully undertrained and seemed pretty clueless about the menu on offer. more

We were recommended this hotel to stay in with 12 others for our wedding on Feb 1st 07 and I must say that I was not disappointed. The staff were nothing but excellent and having worked in the hotel industry myself, I was impressed, The food outstanding and the attention to detail impecable. Nothing was too much for the staff... more

My Husband and I booked this as a little rest and relaxation treat over the Christmas period. We were not disappointed. We had a honeymoon suite with a Jacuzzi bath. The room was very spacious, there was a four poster bed, sofa, arm chair and television and still lots of space! The décor was in keeping with the period of... more