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BEST WESTERN Station Hotel

Certificate of Excellence
3.0 of 5
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49 Lovers Walk, Dumfries DG1 1LT, Scotland
BEST WESTERN Station Hotel
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Ranked #4 of 8 Hotels in Dumfries
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
933Jules Carnoustie, United Kingdom
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248 reviews from our community

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    34
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30
98
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carnoustie, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Room was lovely, food was fab and the staff could not be nicer. We will most definitely be back as were made so welcome and couldn't fault anything. Bedroom was large and the beds were very comfortable. Breakfast in the mornings was very nice and Ashley was very helpful with any questions we had. Thanks again Ashley

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Sedbergh, United Kingdom
Top Contributor
67 reviews 67 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights at the Station Hotel over the first May Bank Holiday weekend, having previously stayed there the same weekend 4 years previously. We were certainly not disappointed to find the hotel under the same family ownership. The current owner was very friendly and welcoming, and appeared to be carrying out several jobs in the establishment along with... More 

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Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear Colin C Thank you so much for visiting a second time and for the lovely review you have given us. Your comments make me feel very proud. Although the hotel was fully booked that weekend, the majority of our guests were in town for specific events elsewhere so I'm sorry the bar was a bit quiet. We do hope... More 

Aarhus, Denmark
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed three nights for business reasons. It is a well managed hotel. It is old but the rooms are refurbished so that the standard facilities are working fine. The bed was good. I had dinner in the restaurant and I liked the [scottish section] giving the possibility of ordering genuine scottish food. I picked the hotel because they had a... More 

Review collected in partnership with Best Western GB

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Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear Guest Thank you for taking the time to post your review on both Trip Advisor and Medallia and for such encouraging feedback. Re the hotel being old, I cannot disagree. It is late Victorian, having been built in 1897, making it 118 years old. Investment has taken place throughout its history and continues in the present. I was sorry... More 

England
Top Contributor
73 reviews 73 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed an overnight stay at this traditional railway hotel. Super room with four poster bed. Food goo. Staff generally pleasant and hard working. Not sure how they would cope with a busier period. Free car parking for visitors and very handy for town centre and all amenities.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Welcomed with a smile by smartly dressed staff, check in was a breeze and there was ample free parking. Though it's an old hotel it is very well maintained and all areas are warm, clean and comfortable. The free wifi get's a big thumbs up. Our twin room was spacious and and the wing backed chairs were comfortable. Perfect for... More 

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west linton, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent first class hotel! Food fabulous! staff brilliant! Executive Rooms are amazing and well furnished with spa bath! Mine even had a four poster bed! Big flat screen TV. I have stayed here many times while on business and would recomend this hotel. They also serve Belhaven '' Twisted Thistle'' Real ale!

Review collected in partnership with Best Western GB

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Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear William E Thank you for your brilliant review. Come and see us again soon! Best wishes from Aileen & Team More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 5 weeks ago

We recently organised a golf competition in Dumfries and booked the Best Western Dumfries for 16 men of mixed ages and had a fantastic stay all the staff went out of their way to accommodate us They were all very friendly and freely joined in the spirite of the event. The manager was very polite and even when some of... More 

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Macclesfield, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Our party of sixteen stayed here for two nights and had a thoroughly enjoyable stay. All the staff were friendly and professional. The breakfasts were very nice and the rooms were a good size and comfortable. The hotel location was central to our needs (great golf courses and pubs!!!). We are already talking of returning next year.

Was this review helpful? Yes 2
Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear Graeme P Thank you for taking the time to write such a great review. Glad we were able to get it right for you and your party and hope to see you again next year. Kind regards. More 

Leicester, United Kingdom
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 19, 2015

We stayed here on the 11th of April for one night as my mum was an inpatient at the infirmary. The room was great if a little chilly. Couldn't get the radiator to work, however once in bed it didn't matter. The four poster bed was fab and the jacuzzi bath a surprise. Breakfast was super. Would recommend.

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Bristol, United Kingdom
Top Contributor
374 reviews 374 reviews
90 hotel reviews
301 helpful votes 301 helpful votes
4 of 5 stars Reviewed April 16, 2015

We stayed here for a night in April. There is plenty of parking at the front of the hotel and it is pretty easy to find as it dominates the area! The receptionist was very helpful, explaining sights in Dumfries and arranging our dinner booking for us. The room was a good size with plenty of plug sockets and desk... More 

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