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All 8 Dumfries hotels

BEST WESTERN Station Hotel

3.0 of 5 Hotel   |   49 Lovers Walk, Dumfries DG1 1LT, Scotland
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72%
Ranked #6 of 8 hotels in Dumfries
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
AndrewTC7 St. Andrews, United Kingdom
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193 people have reviewed this hotel

Traveler rating
    72
    68
    31
    6
    16
See reviews for
24
83
18
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
St. Andrews, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I always read reviews on Trip Advisor and have learned to take them with a grain of salt. I find that people complain about the most trivial things like 'the room decor was outdated' or 'there were only 2 complimentary shortbread cookies in my room....' This review is based on what matters most to me when staying in a hotel;... More

Was this review helpful? Yes 1
Stirling, Scotland, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Friendly reception on a late rainy arrival. Lovely room, 4-poster,yet basic. Very clean. Went down to eat at the Courtyard Bistro about 7.45pm, seated promptly...waited 10 mins for a menu :/ .....ordering a bit problematic with my being gluten-free, but opted for the vegetable Moroccan tagine with jasmine rice instead of the couscous. After a 45 MINUTE (!!!!) wait, what... More

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Burton On Trent
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed for two nights at this hotel. Had Room 23 which was more than adequate space wise. Lovely comfortable bed. The room however urgently needs to be redecorated. The housekeeping was very, very poor. Our room was not hovered on the second day and we found that the towels were not changed - despite leaving one in the bath to... More

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AileenMcGhie, Head Housekeeper at BEST WESTERN Station Hotel, responded to this review

Dear Guest, I am the new Head Housekeeper as of last week and it is my duty to ensure the cleanliness is up to scratch. I am extremely sorry for the lack of attention in the room you stayed in. I am putting routines in place to make sure that this will not happen again. I promise that the next... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just arrived back from the Station hotel after a 3 day anniversary break.Our room number 23 was enormous with a massive bed and plenty of pillows one of the most comfortable beds we've slept on in a hotel and we've been to quite a few!!! The room was a bit dated but we didn't mind. The wardrobe was in a... More

Was this review helpful? Yes 1
Kingston-upon-Hull, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at many Best Western hotels, and bordered by a main road and a railway expected this Station hotel to be noisy, especially as we had a room overlooking the railway station. On the contrary it is a quiet and relaxing place to stay. With a wonderful ambience, good food, and very helpful staff, who are second to... More

Was this review helpful? Yes 2
AileenMcGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Thank you so much for your appreciative comments. Yes, it is a surprisingly peaceful spot and we are glad you had a comfortable stay with us. Hope to see you again some time if you are passing this way. More

Salisbury, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 15, 2014

My first impression was positive...checked in by very pleasant lady, room adequate, plenty of hot water...however as my room was on the station side I got virtually no sleep until the early hours, due to trains, buses and guests slamming doors. ! I asked for a quieter room but there were none available even though I had requested a quiet... More

Was this review helpful? Yes 1
AileenMcGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear Guest I'm sorry we disappointed you and would like to apologise for the communication confusion re settling your bill. Kind regards, Aileen More

Greenville, SC
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 14, 2014

Some would be put off by the vintage appearance of this hotel. We loved being there the night of 25 May! Obviously the hotel has seen some history. The rooms are well-appointed and clean. Our bed was comfortable and the bathroom was modern. We rested well even though our room was facing the railway side of the hotel (and the... More

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Additional Information about BEST WESTERN Station Hotel

Address: 49 Lovers Walk, Dumfries DG1 1LT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Station Hotel 3*
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Also Known As:
Best Western Dumfries
Dumfries Best Western
BEST WESTERN Station Hotel Dumfries, Scotland

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Amenities

Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN Station Hotel is a traditional railway hotel offering 3-star accommodation, excellent food and friendly service just a few minutes' walk from Dumfries town centre. All rooms have flat screen freeview TVs, ironing centres and wired internet and there is free wi-fi throughout the hotel. ... more   less 
Number of rooms
32

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