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BEST WESTERN Station Hotel

Certificate of Excellence
3.0 of 5
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49 Lovers Walk, Dumfries DG1 1LT, Scotland
BEST WESTERN Station Hotel
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Ranked #4 of 8 Hotels in Dumfries
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Ian B Manchester, United Kingdom
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242 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We recently organised a golf competition in Dumfries and booked the Best Western Dumfries for 16 men of mixed ages and had a fantastic stay all the staff went out of their way to accommodate us They were all very friendly and freely joined in the spirite of the event. The manager was very polite and even when some of... More 

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Macclesfield, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Our party of sixteen stayed here for two nights and had a thoroughly enjoyable stay. All the staff were friendly and professional. The breakfasts were very nice and the rooms were a good size and comfortable. The hotel location was central to our needs (great golf courses and pubs!!!). We are already talking of returning next year.

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Leicester, United Kingdom
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here on the 11th of April for one night as my mum was an inpatient at the infirmary. The room was great if a little chilly. Couldn't get the radiator to work, however once in bed it didn't matter. The four poster bed was fab and the jacuzzi bath a surprise. Breakfast was super. Would recommend.

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Bristol, United Kingdom
Top Contributor
358 reviews 358 reviews
88 hotel reviews
293 helpful votes 293 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a night in April. There is plenty of parking at the front of the hotel and it is pretty easy to find as it dominates the area! The receptionist was very helpful, explaining sights in Dumfries and arranging our dinner booking for us. The room was a good size with plenty of plug sockets and desk... More 

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Dumfries, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Myself and three other female friends visited the Station Hotel twice yesterday. The first visit at about 12 noon was as you would expect the receptionist and barman were very welcoming and hospitable, and we could not have faulted them. Thank you! We called in later, about 7 p.m, for a couple of drinks, the staff had changed and there... More 

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Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Hello I'm sorry that you feel this way. However, I do not think that it is unreasonable to expect guests to buy a drink if they are going to sit down and relax for a while in our bar. Unfortunately, we are unable to provide free waiting room facilities for travellers as we are only able to maintain the premises... More 

Herts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here earlier this month and this was my second visit in as many months for work. The Station Hotel is clean, comfortable and friendly and the lovely manager (Aileen?) is so helpful and friendly that she deserves an award. I was there three nights and the last time and will definitely book again next time I am in... More 

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Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear Cherly2 It's really great to get a review like this. We are so pleased to hear that you like staying with us and it is not the first time that Cameron's Cullen Skink has had a special mention in a review. Hope to see you again soon! kind regards. More 

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

this hotel was great, clean tidy. the staff were great very friendly and gave you a warm welcome. the hotel close to everything, shops, station motorway etc. the food was very good and well presented.nothing seemed to much trouble for the satff

Review collected in partnership with Best Western GB

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