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BEST WESTERN Station Hotel

Certificate of Excellence
49 Lovers Walk, Dumfries DG1 1LT, Scotland
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BEST WESTERN Station Hotel
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Ranked #4 of 8 Hotels in Dumfries
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
David B Nottingham, England, United Kingdom
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274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Nottingham, England, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was travelling for business and had booked without much for thought, I was just looking for somewhere to grab some sleep. The room seemed to have been recently renovated , was bright and modern, with one of the most comfortable beds I have slept in. But as always it is the staff that make of break a hotel. They... More 

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Rotterdam, The Netherlands
Level Contributor
282 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is next to the railway station as the name suggests. Staff was friendly and helpful and there was a safe overnight storage for my bicycle. The hotel has a large pub, restaurant and large function rooms. When I was in the hotel a wedding party was on with loud music but that stopped exactly on the promised time.... More 

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Wantage, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The most recent of my many stays here, for good reason. A very good hotel. Great location, excellent food, friendly atmosphere, clean and very comfortable and very professional staff. Will always stay here if the trip I'm on allows.

Review collected in partnership with Best Western GB

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Edinburgh, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd time I have styed here. Great location - really central. Lots of parking. Free Wi-Fi. Good choice of reasonably priced food. Had the gammon and it was great. Choice of potatoes / salad / veg - not all chips! Staff friendly and helpful. Over 3 floors but has a lift which is not the case in a lot of... More 

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Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

A great location, well signed and close to rail station and main roads. It is not 5* nor does it pretend to be. However, it is a lovely building with bags of character, friendly staff with lots of experience, good quality food and a comfy bed. Would benefit from some decor updates and some windows in dining room. All in... More 

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england
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent a most enjoyable four days at this excellent hotel, whilst visiting my brother and sister-in-law whom we had not seen for some years. We had a warm welcome from the reception staff and later from the proprietor Aileen McGhie. The room itself was clean and included everything necessary for the visit,the food in the Bistro... More 

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Manchester, UK
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a couple of nights here on a family history trip to Dumfries. It was a good choice for location, room, bar, breakfast and staff. It is opposite the rail station and has good parking also. Our room was large and well equipped. Breakfasts good and plentiful. The staff were all friendly and helpful. We will return.

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British Columbia
Level Contributor
105 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After being disappointed with last night's accommodation it was a nice surprise to walk into the Station Hotel. Fairly quiet location, large stately hotel with none of that old musty smell. Friendly, helpful staff, large, clean room with large shower, comfortable bed, lots of light, opening windows and good wifi. Good little dining room downstairs... we enjoyed our meals and... More 

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Oklahoma
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Rude And intolerant of People W ith disabilities...An arrogant attitude to single persons, very loose security; which needs improvement as it is in an area with high crime rate especially petty theft from hotel rooms. it is excellently located for travellers on the mainline between Newcastle and Glasgow , however the local service staff are unhelpful and sometimes openly racist.

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Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear MacSparks. We are always keen to know from guests how we can improve and I am extremely sorry that you did not have a comfortable stay with us, but to be honest I can find little content in your review that rings true. The majority of our guests during the working week are lone travellers and return time after... More 

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