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Park Hotel

Innerleithen Road, Peebles EH45 8BA, Scotland
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Park Hotel
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Park Hotel
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172 reviews from our community

Traveler rating
    64
    60
    23
    18
    7
See reviews for
19
106
13
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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    (40)
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Liverpool, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Having stayed overnight at the Park, we popped in with family for an excellent quality and priced lunch from bar menu, taken in dining room where staff were thoughtful and kind in accommodating us with our new baby grand-daughter! Thank you!

Was this review helpful? Yes
Cromer, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had two rooms .one double one single . Very clean . Lovely views from both . Breakfast every day which was superb . Only had one bar meal but this was very good quality also . All the staff we encountered were very friendly but equally professionally in there roles . All in all I would recommend this hotel... More 

Was this review helpful? Yes 1
Guest Relations M, Guest Relations Manager at Park Hotel, responded to this review

We were all thrilled to hear how much you enjoyed your recent break, 462steve123. Even better, knowing that you're already planning a return stay is just the 'icing on the cake'. We all look forward to welcoming you back. More 

Contributor
15 reviews 15 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We'd booked for a late bar lunch today and the food we had was certainly plentiful and tasty. Save space for the rhubarb and custard cheesecake which is yummy. The girl serving us was very good (long dark hair, but sorry we didn't get her name) but generally we felt the place was understaffed or not as well managed as... More 

Was this review helpful? Yes 1
Guest Relations M, Guest Relations Manager at Park Hotel, responded to this review

We're delighted that your bar meal was so scrummy, SMdavies67 and, yes, Chef's Rhubarb and Custard Cheescake is proving really popular! We were also disappointed that our refurbishment work overran, but hope you'll pop back in soon to see the finished job, which is looking great. More 

Penicuik, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very friendly staff ask for room facing gardens receptionist only too happy to help. Lovely room with fantastic views over hills . Beautiful crisp linen on bed, and lovely fluffy towels in bathroom with toiletries. great flat screen TV. Room nice and warm. Found difficulty getting into WI-FI. We ate our evening meal in the Bar area food good quality,... More 

Was this review helpful? Yes 1
Guest Relations M, Guest Relations Manager at Park Hotel, responded to this review

There was a lot to enjoy in your positive review, Normah0 - thanks. We also appreciated your suggestions on how we can make things even better. It's the 'cherry on the cake' to read that you're already planning a return stay and we hope to welcome you back soon to your 'room with a view'. More 

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A warm welcome, views of the hills, a good night's sleep and a great breakfast. With lovely river walks and interesting shops nearby.The hotel is being refurbished so next time it will be even better.

Was this review helpful? Yes 1
Guest Relations M, Guest Relations Manager at Park Hotel, responded to this review

Your review was short, but sweet, Ronald R and every word was music to our ears! Thanks. We're delighted that your stay was so enjoyable and hope you'll be back soon to see the results of our planned refurbishment programme. More 

Edinburgh, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here as I had won a competition from Itison at Christmas time. On arrival in the car park the hotel looks run down. We were greeted by a pleasant receptionist and given our room. We were also told then that Peebles Hydro is closed for refurbishment and we couldnt use the facilities which was very disappointing but we... More 

Was this review helpful? Yes 1
Guest Relations M, Guest Relations Manager at Park Hotel, responded to this review

It's clear this wasn't our finest hour, Yvonne1978_30 - sorry. It's such a shame you didn't bring these shortcomings to our attention at the time, as we'll always try our best to resolve matters. We can only hope you'll return someday to see the positive improvements that are in the pipeline. More 

lanarkshire
Top Contributor
87 reviews 87 reviews
34 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed 4 weeks ago

staff were welcoming and friendly on arrival, went to our double room number 75. room was clean but very small with a horrible view over the roof with a loud noise coming from somewhere, room was freezing as the bedroom and bathroom window had been left open and no heating was on. we turned the radiator up and sat against... More 

Was this review helpful? Yes
Guest Relations M, Guest Relations Manager at Park Hotel, responded to this review

We're so sorry that these issues marred your stay, scully_205. We're really kicking ourselves over the breakfast shortcomings you've highlighted, as this meal is normally a highlight. We can only hope that the more successful aspects of your visit might persuade you to give us another chance someday. More 

Edinburgh
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff friendly and very helpful. From breakfast to dinner at night, the food was of a very high quality, lovely menu at night with good choices. A very pleasant place to stay and a good location for getting out & about

Was this review helpful? Yes 1
Guest Relations M, Guest Relations Manager at Park Hotel, responded to this review

Your positive review really buoyed the team following one of our busiest times of year, MatureTourists - thanks! It's lovely to hear that the Park Hotel ticked so many boxes for you and we hope we'll have the chance to welcome you back again before long. More 

West Lothian
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have been here twice now, thanks to a great deal bought on Itison. You really can't complain at £29.00 for 1 nights bed and breakfast for two people! Nice clean room with ample space but hotel is generally a bit tired. We did however get a lovely room with a great view of the hills. The breakfast is really nice... More 

Was this review helpful? Yes 1
Guest Relations M, Guest Relations Manager at Park Hotel, responded to this review

We're delighted to hear that your stay proved so enjoyable, numbnads - and such great value for money too! With so many improvements planned, we hope it won't be too long before you pay us another visit. More 

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