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Cross Keys Hotel

24 Northgate, Peebles EH45 8RS, Scotland
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50 Reviews from our TripAdvisor Community

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Traveler rating
    32
    12
    4
    1
    1
See reviews for
5
30
2
2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (50)
  • Mar-May only
    (23)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (4)
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Rochdale, United Kingdom
Level Contributor
179 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Cross Keys had recently reopened as a hotel when we visited, and we enjoyed our visit. The room was good, with an enormous bed - I do enjoy the way J D Wetherspoon individually designs its bedrooms at the newer hotels, with an excellent bathroom and shower. One of the days we stayed we returned to find the room... More 

Was this review helpful? Yes
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here here with friends in March last year and I've got to say it really made our visit to Scotland special - everyone from reception to bar to Resturaunt was cheery and full of banter and personality - especially the guy from the North East on reception (sorry I've forgotten his name - peter?) nothing... More 

Was this review helpful? Yes
Dunbar, Scotland UK
1 review
4 of 5 stars Reviewed 4 days ago NEW

I already filled this in and lost it, to tired to write it again, enjoyed my time very much, the definately require more staff, the food was passable and we enjoyed it very much my friends were in the room next door. The outside gardens were very inviting and looked really nice, the staff were very pleasant although I felt... More 

Review collected in partnership with JD Wetherspoon

Was this review helpful? Yes
CrossKeysPeebles, Manager at Cross Keys Hotel, responded to this review

Thank you very much for your comments and taking the time to review our hotel. We're still learning at the moment as to how our trade varies and as such we can sometimes get a bit stretched staffing wise. Hopefully, however, this will improve and we can give you a better experience next time! More 

Glasgow
1 review
2 of 5 stars Reviewed 4 days ago NEW

We are regular visitors to Peebles and this was our first stay at the Cross keys. Our initial impression of the room was good - modern, with all the facilities you'd expect however the empty beer can lying on the bathroom window shelf did not go down well with us. At breakfast the following morning I was served tea in... More 

Review collected in partnership with JD Wetherspoon

Was this review helpful? Yes
CrossKeysPeebles, Manager at Cross Keys Hotel, responded to this review

Firstly I would like to thank you for taking the time to write your review and pass your comments on to us. We're very disappointed that we have let you down on this occassion and that your room was not serviced. I would like to apologise and stress that this is very much far from what we would expect from... More 

Edwinstowe, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Really enjoyed our stay, only stayed 1 night as rest stop to another destination hotel was easy to find staff were extremely welcoming,friendly and helpful the room was comfy and clean would definitely recommend

Review collected in partnership with JD Wetherspoon

Was this review helpful? Yes
CrossKeysPeebles, Manager at Cross Keys Hotel, responded to this review

We're glad you found the location and room great! Thanks for taking the time to write your review and maybe we will see you again in the future. More 

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We were in room 4 which was small but adequate for our short stay. The room was spotless and liked the tea and coffee facility. Shower was perfect. The only down side, not that we would really call it that, but the heating system was a bit on the noisy side but did not stop us from sleeping. Perfect location... More 

Review collected in partnership with JD Wetherspoon

Was this review helpful? Yes
CrossKeysPeebles, Manager at Cross Keys Hotel, responded to this review

We'd like to thank you for taking time to write a review of our hotel. We enjoy a great location here in Peebles for exploring the very scenic Scottish Borders and are happy you found this too. Hopefully you will consider staying with us again in the future the next time you visit the area. More 

Scotland, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Don't normally like Wetherspoon hotels.....BUT....this hotel is the exception !!!!!!! The staff were so welcoming & the food & menu were excellent. I will certainly be returning & would highly recommend it.

Was this review helpful? Yes
CrossKeysPeebles, Manager at Cross Keys Hotel, responded to this review

Hi there, and thanks for taking the time to write your review. We're happy that we've impressed you and you enjoyed your stay with us. Hopefully we will see you again and that your stay will be equally good! More 

Brampton, Cumbria
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I and two fellow motorcyclists stayed in a family room for two nights. Obviously recently refurbished, the fixtures and fittings were of a high standard, particularly the bathroom. The staff were all exceptionally friendly and helpful. The bar served an excellent choice of real (and other) ales at very good prices and all the seating areas were comfortable and nicely... More 

Review collected in partnership with JD Wetherspoon

Was this review helpful? Yes
CrossKeysPeebles, Manager at Cross Keys Hotel, responded to this review

Thank you for your lovely comments and taking the time to write your review. We're happy you enjoyed your first stay in one of our hotels! Thanks for choosing to stay with us and would be more than happy to welcome you back to stay with us again. More 

County Durham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Have stopped in 3 Wetherspoon Hotels and the Cross Keys has been the best. Rooms were very modern and clean, and as hotel was not very busy we were offered a choice of rooms. All Staff very friendly and bar and outside beer garden were excellent. Would definitely stay again

Review collected in partnership with JD Wetherspoon

Was this review helpful? Yes
CrossKeysPeebles, Manager at Cross Keys Hotel, responded to this review

Thank you for your review. We're pleased to have made your stay enjoyable and look forward to welcoming you back soon. More 

lancashire
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were on our way up to Gleneagles, so stoped a night at this hotel.What a pleasent surprise.This is part of the JD weatherspoon group.Now I remember these places being a bit rough,but this not what I expected. Rooms were top excellent, nice big and very comfortable beds ( I have back issues so this is important to me).I would... More 

Was this review helpful? Yes
CrossKeysPeebles, Manager at Cross Keys Hotel, responded to this review

Thank you for your lovely review and we're very glad you are thinking of coming back to stay with us! More 

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