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Bay Waverley Castle Hotel

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Skirmish Hill | Waverley Road, Melrose TD6 9AA, Scotland
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Bay Waverley Castle Hotel
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Bay Waverley Castle Hotel
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386 reviews from our community

Traveler rating
    98
    138
    84
    39
    27
See reviews for
58
177
34
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (386)
  • Mar-May only
    (102)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (95)
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Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

My friend and I have just returned from a Monday-Friday break at the Waverley. The bedroom which was a twin room on the ground floor which we asked for at the time of booking, was immaculate and spacious not what we were expecting after reading previous reviews, there was also a convector heater to take the chill of the room... More 

Was this review helpful? Yes 1
Sleaford, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

After reading some of the poor reviews, and looking at some awful photographs of the hotel, we arrived with some trepidation on a Shearing's bus last Monday for a four night stay, but were pleasantly surprised on arrival. Our room (319) was very comfortable and had views, over the three parked buses, to the gardens and the countryside beyond including... More 

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Bideford, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed Mon to Fri and paid extra for a premier room. Room was lovely, bed very comfortable. Always good value, meals were good and James the resident entertainer was hilarious, we loved his wit and banter. We stay frequently at different hotels and would recommend them to anyone. You are not paying 5 star money so don't unfairly expect... More 

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Hull, Yorkshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a Fri to Mon stay with Shearings, I sat down to write a review but decided to look at some of the terrible / poor reviewers first as I like to keep in touch with people from other planets. Well our food was excellent, hot, tasty and the service from Attila was very good. The... More 

Was this review helpful? Yes 2
Kirkby-in-Ashfield, United Kingdom
Top Contributor
314 reviews 314 reviews
28 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from a long weekend at the Waverley Castle and I am sure I have lost weight. Third floor room and no lift. 64 steps. No offer of help with luggage. Food average, small portions. Room comfy. Two heaters with clicking thermostats all night though.

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HULL
Contributor
15 reviews 15 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed for 4 days room 317,lovely room lots of space.The food was good and the staff are friendly.Only one thing spoilt it for us the lift did not work.Our cases were taken up and brought down for us,but every time we came back from a trip out we had 3 flights of stairs to climb,we were worn out when... More 

Was this review helpful? Yes 1
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear NODDYHULL Thank you for reviewing your recent stay with us. We apologise that the lift was not working during your stay - safety has to come first and we are hoping to have it back in working order very soon Kind regards James More 

Warrington, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is excellent, nicely furnished, exceptionally clean.The rooms are a big size & look similar to Premier Inn with there purple colours.I had a single room & with shower.No faults, whatsoever,hair dryer plenty of wall sockets & an electric heater just to take any chill before central heating makes you feel warmer. You can get iron & ironing board... More 

Was this review helpful? Yes 1
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear Linda Susan B Thank you for your lovely review of your stay with us. We look forward to welcoming you back to the Waverley Castle - hopefully in the near future Kind Regards James More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a long weekend break with National Holidays. Room was clean and bathroom recently refurbished. Food was fabulous with lots of choice. Staff were very efficient. I would definitely visit this hotel again. The only downside was the out of order lift. Being given a 3rd floor room gave me lots of exercise!! Hopefully it will be fixed... More 

Was this review helpful? Yes 2
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear Ann F Thank you for your lovely review of your recent stay. We are all so pleased you had a good time and are really looking forward to welcoming you back in the near future. The lift is in the process of being repaired - we can't wait for it to be back up and running too!!! Regards James More 

Bridlington, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A stunning hotel set in lovely grounds in the borders of Scotland. The staff are very helpful and nothing is too much trouble. The food is good, do try the haggis, neeps and tatties. Well appointed room on ground floor, so upstairs to the restaurant and ballroom. Good entertainment with the amusing James, a highland dancer and bagpipes. There are... More 

Was this review helpful? Yes 3
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear 164Dorothy Thank you for your lovely review of your stay with us. We are delighted you enjoyed yourselves. The tourist informations are not open full time - but reception staff are always willing to help where we can. Just to note there is a garage just 2 miles away on the Langlee Road into Galashiels. We look forward to... More 

Kensal Rise, London
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I have just stayed here for 4 nights on an all inclusive break with Shearings. Coming from London, we didn't get there till 9.30pm (due to a big diversion on the M1) but a full meal was served. The coach was very comfortable with lovely seats and was a good temperature. The skills of our driver, Jake,... More 

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James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear Groovy1950 Thank you for the review of your recent stay at The Waverley Castle. We are glad to read you enjoyed your stay with us. I have taken note of your comments and passed them on to the respective departments to action. By the way - the beds are nice and tight for the sake of appearance - but... More 

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