Excellent staff, great food including breakfast. Only the rooms need some TLC and modernising. - Then for the money I would give it top marks. more

During a recent stay in Melrose I had the misfortune to be booked in for a meal at Burts hotel. I had had an adequate meal in the bar restaurant there some months previously. On arrival I discovered that we had been accidentally booked in to the restaurant instead. The set menu of £33 a head was too expensive for... more

Revisiting a Hotel is probably not a good idea, but we did. We said no to their very pricey restaurant and ended up squashed at a 'two-table' in the bar. There were other tables free, but were not offered to us. We chose our food and waited........When it came my steak was delicious and well presented. My wife's plate of... more

I was visiting Burts for a family event . What a lovely town & wonderful Hotel . The food was fantastic every detail attended to with care . Rooms a little on the small side but with attention to comfort . A very well managed country hotel ,with old oak beams lots of charm & lovely warm furnishings . Dine... more

The title says it all, really. The room was comfortable enough but quite small, a bit old-fashioned (chintzy) & both it & the bathroom were looking a little tired. We were attending a 2 day function so ate dinner en masse, but the food was all good. This is very much a food-oriented hotel rather than a pub : the... more

We booked this July overnight stay by phone with the Scottish Tourist Board as we needed a break on the journey to London from the NW of Scotland. Melrose we alreday knew to be a beautiful little town but Burts was a pleasnat surprise. We ate in the restaurant which was very efficiently run with experienced staff and an excellent... more

Popped up to Melrose for one night(stayed before) and not disappointed.Room spotless with everything one expects and friendly reception. One of the owners always on hand and extremely affable. A we had eaten dinner there before decided to eat in bar instead(the dinner is real gourmet fare). Not cheap but you get what you pay for! The food was perfection(even... more

We had a lovely peaceful break here in this hotel. The service and food was excellent. How nice the staff were we came a long way and wanted three days of bliss and peace and we got it. What a lovely town it is in with lovely little shops and the people are so friendly. The only small blip was... more

We spent a night at Burts Hotel on the way down to Weardale from the highlands and quite enjoyed the stay. The staff were welcoming and helpful, and the room large and comfortable. Dinner in the bar was quite good with good service. Melrose itself was quite a lovely spot. more