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Burt's Hotel

Certificate of Excellence
Market Square, Melrose TD6 9PN, Scotland
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Burt's Hotel
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170 reviews from our community

Traveler rating
    85
    49
    15
    12
    9
See reviews for
23
68
14
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Strathkinness, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a lovely stay at Burt's Hotel for 3 nights. Our room was nicely decorated with comfy twin beds, bottled water replaced every day, fresh towels each day, too. Breakfast was served in the very pleasant dining room by friendly, efficient young waiters and waitresses. Had dinner in bar on first evening which was good. Burt's is centrally placed... More 

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Taynuilt, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A luxury stay in a really nice hotel in the middle of Melrose, room decor was nice and perhaps the best part was the fine dinning experience, but firstly first point of contact with the young receptioness was very welcoming, room and settling in was first class, an overnight stay which will be repeated, hopefully sometime soon

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Malaga, Spain
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Burt's Hotel provided a very comfortable and welcoming overnight stay in the Scottish Borders. Set in the beautiful village of Melrose, Burt's exudes class and an engaging atmosphere the moment you walk through the door. My room was very well appointed, warm and comfortable. The staff were very friendly and efficient. The hotel bar perfect and the restaurant was full... More 

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Dunfermline, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

1. If upgrading a booking that has two rooms, upgrade both or neither. Felt it unfair one of us got the single booked (old fashioned but comfortable) and the other got anew upgrade to a double, superior in every way. Bad form, room booking person. 2. Not sure I saw a single member of staff smile the entire visit. A... More 

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eildons3, Owner at Burt's Hotel, responded to this review

Thank you for your constructive criticism. Plenty room for improvement! Good to get feedback nonetheless. NH More 

North Wales
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed April 2, 2015

The wind however did not detract from the extremely warm welcome we had at Burt's. I have stayed here a couple of times in the past, it is how I believe a hotel in th Borders should be like, tastefully and warmly decorated and bustling with locals and visitors. The staff was professional and friendly, the meals at the bar... More 

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eildons3, Owner at Burt's Hotel, responded to this review

Thank you for your review. I Appreciate the feedback and look forward to you visiting us again. NH More 

Edinburgh, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 30, 2015

Melrose is a great town in the Scottish Borders and Burts is a fabulous country hotel which has recently been refurbished very tastefully. Excellent food and extensive, sensibly priced wine list coupled with charming staff and management. We will most certainly be back.

Was this review helpful? Yes 1
eildons3, Owner at Burt's Hotel, responded to this review

Thank you. Haste ye back! NH More 

Fife
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 25, 2015

We decided to have a last minute short break and were looking for a reasonable priced hotel with good food, not to far form home. We booked Burts on line and found a little borders gem. Although our room was in the eaves, it was still roomy clean and comfortable. Beds were made and room cleaned while we were at... More 

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eildons3, Owner at Burt's Hotel, responded to this review

Thank you. Glad you enjoyed your visit to our wonderful town. NH More 

Dunbar, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2015

Met up with family for Mothers Day Lunch which was lovely with a varied menu to suit all tastes for both children and adults.It was nice to see a real fire burning in the grate offering a warm welcome.This wasn't our first visit and as usual we weren't disappointed.

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eildons3, Owner at Burt's Hotel, responded to this review

Thank you. Glad you enjoyed your Mothers Day at Burt's. NH More 

Glasgow, United Kingdom
Top Contributor
143 reviews 143 reviews
81 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed February 21, 2015

Stayed here for one night on business in area. Room was very comfortable, looked to have been recently renovated, very clean. The shower could have had a little more power. Ate in the bar, food excellent. Breakfast was excellent, good quality food and large portions. Would stay again.

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eildons3, Owner at Burt's Hotel, responded to this review

Thank you for your Review. Glad you enjoyed our Hotel. NH More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

An excellent one night stay. Staff friendly and helpful with welcoming cup of tea in front of open fire in the bar. Room fine. Supper in bar on packed Valentines night was excellent with really helpful staff in attendance. Breakfast was also excellant. The efficient and friendly service made our short stay a delight and this hotel is a truly... More 

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eildons3, Owner at Burt's Hotel, responded to this review

Thank you for your kind words. Glad you enjoyed our Hotel. NH More 

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