Stay here regularly as it I visit Borders General Hospital with work. A great hotel, all rooms are very well decorated with flat screen TVs and modern furnishings. Some rooms only have a shower, others have baths. Rooms 1 and 5 are stunning 'superior' rooms, king size beds and loads of room. Burts across the road is owned by the... more

Good service, friendly helpful staff, rooms spacious and bed very comfortable. Good food in both restaurants - friendly ambience - thumbs up! more

I haven't been back to Melrose since 2006 where I previously had a most enjoyable stay at The Townhouse Hotel. Having the choice of staying at other good hotels in the town on my return visit I decided to spend the night at the Townhouse hoping for another pleasant stay. I wasn't dissapointed... Since my last stay the hotel has... more

This is a clean and fairly comfortable small hotel in the same ownership as Burts Hotel across the road. We have stayed in this hotel twice and eaten in both the Town House and Burts Hotel across the road. Everything seems to work until you request something which annoys the owner or his son. Forget hospitality as you are very... more

Unfortunately, I would have to agree with the previous review with regards to my stay at The Townhouse. The rooms are generally comfortable and the staff were pleasant, but I found the management to be shockingly abrasive towards myself and the party I was with to the point where we felt both unwelcome and extremely awkward at a confrontation we... more

On the strength of trip advisor recommendation we booked in for two nights. We found the food to be excellent, the beds were brilliant, and when we asked for our pillows to be changed (from feather to micro-fibre), it was dealt with promptly and with a smile. The hotel was beautifully furnished, and it was all very clean. We asked... more

I've stayed at this hotel twice in recent months and was let down on both occasions. Melrose itself is pleasant but the manager of the Townhouse and the manager of their sister hotel, Burts, were extremely rude, patronizing and aggressive to me and other guests on two separate occasions. I left feeling bullied and very upset and would recommend that... more

I stayed here with my girlfriend on a trip to the borders before heading up to Edinburgh. Despite staying in an excellent 5-star on Lothian road (you know the one...), we both agreed that this little hotel in Melrose knocked the socks off it! We stayed in an enormous "superior" room on the ground floor, complete with spa in the... more

Over a split 4 night period in September 2007 we stayed in 3 of the hotel's 11 rooms. All were clean & comfortable; the most recently decorated features in the virtual tour on the hotel's website. Although we were more than satisfied with the current standard of decoration & furnishings of the rooms in which we stayed, we were informed... more