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The Palace Hotel

3.0 of 5 20 George Street, Oban PA34 5SB, Scotland
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The Palace Hotel
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83 reviews from our community

Traveler rating
    9
    26
    23
    8
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
64 reviews 64 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

For the price, this was a great place to stay the night & the landlady was very welcoming on arrival. She spoke to us at length & made us feel very welcome & the rooms were fine for what we'd paid for, great view on the front side facing of our rooms. Despite a late check-in & out she was... More 

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Hamilton
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked into this hotel for one night at the last minute (the day before). Generally all we look for in a hotel is clean bed, bathroom and surroundings, warm and welcoming. This hotel was very untidy, the entrance way had lots of stuff lying around and you have to go up to the first floor to check in (signage for... More 

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ManagerOban, Manager at The Palace Hotel, responded to this review

This room being described has recently been completely refurbished with all other guests giving this room at least a 4 star rating so it seems strange to have such a contrasting review for the same room. It has new double glazed windows, insulated walls and 24 hour digitally controlled heating. As per regulations the light and towel rail switches are... More 

Brighton, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 16, 2014

We spent 5 nights at the Palace Hotel at the end of October and the rate we paid was real value for money. The hotel is in a prime location on George Street overlooking Oban bay. We were on a room only basis, but what a room! We had room 3, a double, which has recently been refurbished. We had... More 

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ManagerOban, Manager at The Palace Hotel, responded to this review

Thank you for writing a review. As with our king size room this was a major refurbishment with the room being taken back to the bare brick and everything from electrics to plumbing replaced. We have tried to recreate the luxury of our king size room for this smaller more affordable room. We hope to see you again in the... More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 28, 2014

Stayed here for 2 nights. The rooms are a bit small but value for money. None of that matters when you meet the wonderful and helpful staff and a beautiful view. For a day or 2 this is a perfect stop.

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ManagerOban, Manager at The Palace Hotel, responded to this review

Thank you for the time taken to write a review. We have rooms of varying sizes if guests wish a larger rear room we would suggest booking the king size or for a larger front room we have two super king size rooms. For the more budget minded the standard double or twin with out view is the best option.... More 

Edinburgh, United Kingdom
Senior Contributor
25 reviews 25 reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 21, 2014

A lot of the reviews on here seem to ignore the price they are paying when they review. We had a room here, the price was cheap, we had just dropped in as we had no reservations anywhere and the lady on the reception was both friendly and helpful. The room is basic and a little tired, but the location... More 

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ManagerOban, Manager at The Palace Hotel, responded to this review

Thank you for the time taken to write a review. This room is due for renovation and we hope that you will find it has improved for the next time that you are here. You are correct that the 22" tv has only the free television channels. However the large screen tv in the lounge has even more channels. More 

Adelaide, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 16, 2014

Stayed here for one night recently. Our hosts were very friendly and welcoming. We were pleasantly surprised with the room which was more up to date than the rest of the hotel and had everything we needed. Dining and lounge areas were a little tired (and had strong smell of fried food) but overall a pleasant place to lay your... More 

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ManagerOban, Manager at The Palace Hotel, responded to this review

Thank you for your kind words. We hope to start renovations to the areas you mention shortly. The special offer on our fresh fish with chips was more popular than we had anticipated and apologize for the smell of all the cooking. We look forward to seeing you in the future. More 

Peel, United Kingdom
Top Contributor
94 reviews 94 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 27, 2014

This hotel is perfectly adequate for a couple of nights stay. The breakfasts were superb and the whole stay enjoyable. This is not a boutique hotel or anything fancy at all. The rooms are rather tired BUT the view over the harbour was superb and the price.....well, only a half of what others were charging.

Was this review helpful? Yes 1
ManagerOban, Manager at The Palace Hotel, responded to this review

Thank you for the time taken to write a review. We are glad that you enjoyed your stay with us. we are constantly repairing and improving the hotel and try to do so whilst limiting disruption to guests we hope that you will wind these changes to your liking. We look forward to seeing you again. More 

Helensburgh, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 21, 2014

Was looking for a cheap hotel in Oban at short notice phoned the Palace hotel was given a double room en-suite for £50 ( could have had one with a sea view but that was £70). Arrived a couple of hours later to be met by a very friendly owner and her granddaughter who checked us in. The room was... More 

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ManagerOban, Manager at The Palace Hotel, responded to this review

Thank you for your kind words. We try and offer clean comfortable accommodation in our home. We look forward to seeing you in the future. More 

Nottingham
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 10, 2014

As others have stated the Hotel is a narrow building on the sea front in bustling Oban. Parking is possible on a meter outside if you are very lucky but generally using an off road car park some five minute walk away is required As my wife had difficulty with stairs I had requested via Booking .com a room on... More 

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ManagerOban, Manager at The Palace Hotel, responded to this review

Thank you for the time taken to write a review. Firstly we would like to apologize that we were unaware that you required a lower room as this did not come through on the booking form to ourselves. We have tried to replicate the luxury of our recently refurbished king size room in this smaller more affordable double. Along with... More 

uttoxeter
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 24, 2014

Where to start... The hotel is in a great place, right on the front with a great view BUT... the room was very poor. There was a catalogue of issues. The double bed was so hard I couldn't sleep, the other bed squeaked, the sash windows rattle in the wind and let the cold air in and this then makes... More 

Was this review helpful? Yes 1
ManagerOban, Manager at The Palace Hotel, responded to this review

We apologize that your stay was not as enjoyable as you would have hoped for. We try where ever possible to let the guest choose the room that is most suitable for their needs and budget. The room in question is due for renovation and was offered at a significant discount due to this. We have a couple of recently... More 

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Additional Information about The Palace Hotel

Address: 20 George Street, Oban PA34 5SB, Scotland
Location: United Kingdom > Scotland > Argyll and Bute > Oban
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palace Hotel 3*
Number of rooms: 14
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Also Known As:
The Palace Hotel Oban, Scotland

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