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Regent Hotel


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Traveler Reviews

65% Recommend
3.0 of 5 stars 49 reviews
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By trip type
All (49)
[ Date ] [ Rating ]
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2 of 5 stars
cowek1976 2 contributions
Aberdeenshire, Scotland
Jun 30, 2009 | Trip type: Couples

We had the misfortune of staying in the Regent Hotel during a trip around Scotland. We arrived early evening to find the hotel porter and receptionist deep in conversation about car insurance - while we stood there waiting!! Eventually, we were greeted with a puzzled expression and asked "can I help you?" as if standing at a hotel reception with... more

Management response from
OHIML, General Manager

Following your review posting above, I would like to assure you that we take all feedback positively at the Regent Hotel and was disappointed to learn that your experience was not as positive as those traveller reviews below. I would like to apologise for the way that you were welcomed to the hotel as this is certainly not our normal...

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4 of 5 stars
lesue14 3 contributions
Wallasey
May 23, 2009

Situated overlooking the bay. Convenient for shops, ferry etc. There must be beautiful views from rooms at the front but not from the side or back, can't be helped of course. Hotel in need of a good make over but very clean. Room was small but adequate, good size bathroom with nice bath and shower and pleanty of hot water.... more

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4 of 5 stars
slsFife 1 contribution
fife
May 10, 2009

Mother and I booked a three night short break in Oban staying at the Regent Hotel. We had booked with Early Breaks and because we had such a good deal were not expecting too much. However we were very pleasantly surprised, the bedroom was large,modern and spotless with magnificent views over the bay. We had booked breakfast and dinner and... more

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4 of 5 stars
LancashireSophie 1 contribution
Lancashire
Apr 14, 2009 | Trip type: Couples

Booked an Easter weekend break with Travelsyle. First impressions on arrival were "a little dated". Checked in no problems very quick and we were given our request of a seaview - and what a lovely view from the 5th floor. The bedrooms were clean and spacious with all home comforts - shower was really good!! Food throughout the weekend was... more

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3 of 5 stars
Laineybobber 1 contribution
West Lothian
Mar 9, 2009 | Trip type: Couples
1/1 found this review helpful

Having read a few reviews we went opened minded. It was actually ok and can't really complain about anything. The room was very basic but it was spotlessly clean, which is the main thing really. The only thing I can complain about was the bed. We were in room 306 and the mattress was awful. Didn't matter which way I... more

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5 of 5 stars
MrMrsChilds 1 contribution
Gourock
Mar 8, 2009 | Trip type: Couples

Wife and I booked 1 night through www.easy-breaks.com. Paid £38.00 each for B&B, 3 course evening meal and FREE bar between 8 - 10pm. Checked in 15 minutes early, thanks to the kind guy at reception as a coach party was about to arrive. Left our bags in time to sample some of Oban and return for our evening meal,... more

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3 of 5 stars
xdlbx 1 contribution
renfrewshire
Mar 1, 2009
1/1 found this review helpful

12 of us went 2 celebrate 2 50th birthdays and we paid £109 each for a coach package. the rooms were clean and warm and well equiped need updating but were comfortable enough and we had a nice view although some members of our party had a view of a back alley...not so nice dining room service was okay tho... more

Management response from
OHIML, General Manager

Thank you for your trip advisor response and let me assure you that we take all constructive criticism seriously at the Regent. I am sure you will understand that everybody wants a sea view and when only 40% of our bedroom stock faces the sea we will always disappoint somebody. I have spoken to the chef and he would like...

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4 of 5 stars
sue_twins 1 contribution
sooz
Feb 21, 2009 | Trip type: Family
1/1 found this review helpful

I satyed at the Regent with my four children and a dog! they were more than accomodating and very friendly staff also got a good rate too as 3 of children are under 6 !. The lobby , I thought was very nice and welcoming . our room was spotlessly clean with a large flat screen TV much to the... more

Management response from
OHIML, General Manager

We would like to thank you for posting your review, which we were delighted to read. In particular we are pleased that you found our team accommodating and friendly and that you found your bedroom to be spotless and comfortable. The staff do work extremely hard and so it's very rewarding to read such positive feedback recognising their efforts. Thank...

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1 of 5 stars
collman 2 contributions
edinburgh
Feb 15, 2009 | Trip type: Couples
0/1 found this review helpful

Myself & my wife spent two nights at the regent at a reduced rate midweek deal. ( £100 for the two nights b&b which was not a massive bargain by any means.) We know now why it was reduced. Firstly the bedroom was very small and old fashioned with a sagging bed which was not at all comfortable. The lift... more

Management response from
OHIML, Genral Manager

Thank you for posting your comments on trip advisor as customer feed back is very helpful as we try to improve standards. I was concerned to read your comments about your bed as we have upgraded a lot of the bedroom stock lately and we have been getting a lot of good comments about our rooms. If you had let...

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3 of 5 stars
buntyEdinburgh 1 contribution
edinburgh
Feb 12, 2009
1/1 found this review helpful

I enjoyed my stay at this hotel. Basicly i believe that you 'get' what you 'pay for'.. Yes the hotel decor is a bit tired looking, but the rooms were scrupulously clean and very comfortable. The food was ok, but the service in the restaurant was excellent. The 'surly' breakfast waitress (as described by the previous reviewer) wasn't the cheeriest... more

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Regent Hotel Also Known As

Address: Coran Esplanade, Oban PA34 5PZ, Scotland
Oban Hotels Regent Hotel
3.0/5.0
49